Igniting The Genius Within - Part 6 Louis W. (jody) Fry

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Louis W. (Jody) Fry [email protected] http://www.tarleton.edu/~fry/ http://www.iispiritualleadership.com/

(C) IISL

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AGENDA Igniting the Genius Within and Spiritual Leadership Religion versus Spirituality Definition of Spiritual Leadership Performance Excellence and Spiritual Leadership The Spiritual Leadership Balanced Scorecard  Business Model Implementing the Spiritual Leadership Balanced  Scorecard Business Model to Maximize the Triple  Bottom Line (C) IISL

2

Igniting the Genius Within Purpose, Meaning & Passion

Wisdom  Perspectives

Scientific Principles

Management  Practices (C) IISL

Models,  Tools & Scalability

Best Practices, Measurement & Results

3

Spiritual Leadership Trans‐formational, Values, Ethics, Personal

Transcendental Inclusive, Universal

Wisdom  Perspectives

Daily  Practices

Spiritual Principles

Transactional, Behaviors, Beliefs, Rituals,  Morality

Organizations and Wisdom Wisdom Spiritual Leadership

Perspectives Spirit

Principles Mind

Practices Body Organizational Spiritual Leadership

(C) IISL

Vision &Values

Behaviors

5

Alignment Innovation

Change Mgmt.

Organizational Spiritual Leadership

Personal Spiritual Leadership

Open, Creative

Vision

Heart of Change Change of Heart

Values

Love & Serve Stakeholders

Deeds (Walk the Talk)

Organizational Wisdom (C) IISL

6

LEADERSHIP “Leadership is the art of  mobilizing others to want to  struggle for shared  aspirations” Kouzes and Posner (2003)

(C) IISL

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RELIGION vs. SPIRITUALITY Religion is concerned with faith in the claims of one  faith tradition or another, an aspect of which is  the acceptance of some form of heaven or nirvana.   Connected with this are religious teachings or  dogma, ritual prayer, and so on.   Spirituality is concerned with those qualities of the  human spirit‐such as love and compassion,  patience tolerance, forgiveness, contentment, a  sense of responsibility, a sense of wholeness and  harmony‐which bring happiness to both self and  others.

(C) IISL

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RELIGION vs. SPIRITUALITY y The common bridge between spirituality and religion  is Altruistic love – regard or devotion to the interests  of others. y In religion this is manifested through the golden rule  which is common to all major religions.  

(C) IISL

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RELIGION vs. SPIRITUALITY y From this perspective, spirituality is necessary for  religion but religion is not necessary for  spirituality.   y Spiritual leadership can therefore either be  inclusive or exclusive of religious theory and  practice. 

(C) IISL

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SPIRITUAL LEADING VS  SPIRITUAL LEADERSHIP y An important distinction we make in spiritual leadership is in 

differentiating leading and leadership.  y In the case of spiritual leading  and leader development, the emphasis  is typically on individual knowledge, skills and abilities associated  with one’s work role.  y In spiritual leadership, we focus on the collective social influence  process that engages everyone and enables groups of people to work  together in meaningful ways.  y Spiritual leadership’s focus is on engaging all group members to meet  spiritual needs and enhance organizational commitment and  performance. Spiritual leadership is thus both a cause and effect as  group members interact and various formal and informal leaders in  the group emerge.  (C) IISL

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SPIRITUAL LEADERSHIP Comprises the values, attitudes, and behaviors in  order to intrinsically motivate one’s self and others  so that they have a sense of spiritual well‐being  through calling and membership so they:

experience meaning & purpose in their lives (Calling) have a sense of making a difference and feel understood and appreciated (Membership) (C) IISL

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ORGANIZATIONAL SPIRITUAL LEADERSHIP y Initiated by the developing a vision  that  vividly  portrays a journey of service to key stakeholders which  creates a sense of calling. y Implemented through a culture and ethical system based  on the values of altruistic love that creates a sense of  membership. y Enables/supports the unit members’ inner life or  spiritual practice (e.g., spending time in nature, prayer,  meditation, reading inspirational literature, yoga,  observing religious traditions, writing in a journal).

(C) IISL

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EXTRINSIC = EFFORT MOTIVATION

PERFORMANCE

REWARD

(GIVE ME A REWARD TO WORK)

INTRINSIC = MOTIVATION

EFFORT

PERFORMANCE

REWARD (C) IISL

(MY WORK IS MY REWARD)

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Hope/Faith

Vision

(Effort) •Endurance •Perseverance •Do What It Takes •Stretch Goals •Expectation of Reward •Victory

(Performance) •Broad appeal to key Stakeholders •Defines the Destination and Journey •Reflects High Ideals •Encourages Hope/Faith •Establishes a Standard of Excellence

Altruistic Love

(C) IISL

(Reward) •Forgiveness •Integrity •Honesty •Courage •Humility

•Kindness •Empathy/Compassion •Patience •Trust/Loyalty

15

SPIRITUAL LEADERSHIP

+

HOPE/ FAITH

VISION

+

+

Organizational Commitment & Productivity, Financial Performance Employee Life Satisfaction Corporate Social Responsibility

INNER LIFE +

+

Make a Difference Life has Meaning/ Purpose

+

Spiritual Practice

CALLING

+

+

+

ALTRUISTIC LOVE (C) IISL

+

MEMBERSHIP Be Understood Be Appreciated

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PERFORMANCE EXCELLENCE THROUGH SPIRITUAL LEADERSHIP The Spiritual Leadership Balanced Scorecard  Business Model provides a process for  fostering the development of the motivation  and leadership required to maximize the  triple bottom line.

(C) IISL

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Spiritual Leadership as the Keystone  for the Maximizing the Triple Bottom Line Spiritual Leadership Organizational Commitment

Employee Well-Being

Productivity

Calling

Quality

Membership

Customer Satisfaction

Corporate Social Responsibility

Financial Performance

Performance Excellence (C) IISL

People & Planet Well-Being 18

Balanced Scorecard Areas of Focus and Measures Vision, Mission & Values Internal & External Stakeholder Analysis Strategic Scorecard Areas of Focus

Quality Create a culture of service excellence and perfect order fulfillment

Stakeholder Focus Deliver superior value for our Customers & Key Stakeholders

Learning & Growth Provide for employee growth and high levels of employee commitment

Finance Maintain focused and profitable growth

Measures % On-time Delivery % Defective Product % Accurate Orders

% Complaints % Satisfied Customers (C) IISL

Commitment Index % Productivity % Best Practices

% Revenue Growth % Return on Assets % Market Share 19

Strategic Management Process Internal Internal & & External External Analysis Analysis

Mission Mission & & Vision Vision

Strategy Strategy & & Objectives Objectives

Leading Indicators/Managing Metrics

Inputs Inputs Scorecard ) Input/Output Model

Effort Effort (Hope/Faith) (Hope/Faith) Work Works s

Processes Processes

Evaluate Evaluate

Outcome Indicators/Strategic Performance Indicators

Outputs: Outputs: Quality Quality Products Delivery and Services

Performance Performance (Vision) (Vision)

Calling Calling Make a Difference Difference Make a Life Has Has Meaning Meaning Life

Reward Reward (Altruistic (Altruistic Love) Love)

Membership Membership Understood BeBe Understood BeAppreciated Appreciated Be

(C) IISL

Implementation Implementation

Customer Customer Satisfaction Satisfaction

Learning & Growth Org Commitment Member Well-Being Commitment Corporate Social Responsibility Growth

Financial Financial Performance Performance

Balanced Scorecard Performance Categories

Spiritual Leadership Process 20

SPIRITUAL LEADERSHIP Linking Pin Approach

Strategic Team

(C) IISL

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Implementing Organizational Spiritual Leadership z Measure and establish a baseline of spiritual leadership.  z Conduct vision/stakeholder analysis to both articulate and  implement (1) the organization’s vision/purpose/mission with  regard to its key stakeholders and (2) a culture based in the  values of altruistic love. z Create the organizational context for empowered teams. z Develop employee skills to manage and overcome resistance to  change. z Develop employee skills for managing conflict and collaborative, consensus‐based decision making. z Initiate interventions to remove workplace anger, resentment,  and fear through forgiveness, acceptance, and gratitude.

(C) IISL

22

Maximizing the Triple Bottom Line (People, Planet & Profits)  through  Spiritual Leadership

(C) IISL

23

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