Igniting The Genius Within - Part 10 Mgpl Narayana Tcs
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Applying Vision, Mission and Values in Daily Activities, Creatively (VMVDAC)
……Surviving and Thriving through Turbulent Period. Presentation by M.G.P.L.Narayana @ Second International Conference on ‘Igniting the Genius Within’ October 22-25, 2009, ISB 30 October 2009
In times of Turbulence…
30 October 2009
2
Paradigm Shifts: interspersed with Innovation & Design Cycles
Innovation
Problems Solved
Design Innovation
DESIGN
Paradigms
Innovation
Time 30 October 2009
3
Problems Solved
Rate of Change
Creative Change Progressive Change Paradigms
DESIGN Radical Change
Time 30 October 2009
4
Paradigm Shift
DESIGN PROBLEMS SOLVED
INNOVATION
PARADIGM (B)
CREEPING PROBLEMS
DESIGN
PROGRESSIVE CHANGE IMITATION
INNOVATION
CREATIVE CHANGE Breakthrough Change PARADIGM (A) TIME
Relationships Economy Technology Environment 30 October 2009
5
Innovation, Design & Change
CHANGE
IN
ION T VA O N
DE
SIG N
30 October 2009
6
Innovation: Ideation to Value Creation
Idea Creation
Creativity
Explore Solution
INNOVATION
Value Creation
Exploit Market
30 October 2009
7
Innovation: Business Change in the Making Organize for Competitiveness
Model Innovation
Process Innovation
Product/Service
Innovation
Idea Creation
Creativity
Explore Solution
INNOVATION
Value Creation
Commitment to Excellence
Exploit Market
30 October 2009
8
Innovation: Business thriving with new Opportunities Business Function
Organize for Competitiveness Model Innovation
Process Innovation
Product/Service
Innovation Idea Creation
Creativity
Commitment to Excellence Explore Solution
Emerging Challenges New Opportunities
Organize for Solution
R&D Function
INNOVATION
Value Creation
Exploit Market
30 October 2009
9
Innovation & Change “You cannot step into the same river twice, for fresh waters are ever flowing in upon you.” - Heraclitus
Change is Constant. Innovation is the change in the making. . .. Innovation is a way of life. 30 October 2009
10
Character and Culture of an organization
Dharma is that which helps in holding the system together.
VMVs are the attributes of Dharma of an organization.
30 October 2009
11
VMVs
•Vision is ‘what we want to be’. •Mission explains ‘ why do we exist ’. •Values articulates ‘how we intend to live as we pursue our mission’.
Organization Character => Values translated into action!
30 October 2009
12
Why mission programs fail?
•Lack of definition in the vision. •Lack of management commitment. •Lack of stakeholders enrollment. •Lack of planning and focused implementation. •Inability to deal effectively with breakdowns as they occur. •etc., Every improvement opportunity should be used to reinforce the organization culture , adhering to VMVs. 30 October 2009
13
Visionary Enterprise in nutshell
Ali V
en m n g
t
ed n o i is Env uture F
S UE L A
Cod
C f o e
on
M
t du c
ng ces i t a r ti e c p a r O s /P ie g e t Stra
ON I S IS
30 October 2009
14
Recommended steps to select improvement projects
•Identify Opportunities for Improvements (OFI) from reviews/studies/surveys. •Prioritize the projects from OFI. •Relate & Align these projects to Vision, Mission, Values (VMVs). •Empower the participating teams. •Communicate the improvements needed. •Review the current practices and identify the gaps. •Recommend revised practices. •Implement & Measure. 30 October 2009
15
Projects/BSC
Finance
Customer
Process Innovation Number , Quality
Improve Performance Proposals
Sharing Competency, ESI
Knowledge Sharing Respect for individual ESI
Environment of empowerment Training effectiveness
Learning CSI,Realizati on Joy of stake holders Number, quality,assets
Interactions with Academic institutions Aggregation and Analysis of complaints Customer centered global organisational behaviour Encourage and support key communities Sharing Best practices
Learning
Integrity Repeat bus. CSI Excellence Repeat bus. CSI
s e” e u g l Va chan & g ) s n t n o i c i iss lead roje M r“ ep g in e fo hes p ap triv gh t M d s ou ul thr Joy of stake holders o h (s Number of associates 30 October 2009 Best-in-class Competency, ESI
16
This slide is intentionally left blank
30 October 2009
17
X-Matrix as a communication Structure: Holding together
X-Matrix, Communicating the alignment of Mission & Values to Project Teams 30 October 2009
18
Visualize the success : GOTO Framework “Begin with the End in Mind” Habit 2 . From Stephen R. Covey’s
OBJECTIVES Action
Relevance
Vision
GOAL
TARGETS & Mission
Values
Feedback
Measures Leads to
OVERALL RESULTS 30 October 2009
19
M.G.P.L.Narayana Vice President (R&D), BS&CC [email protected] TCS, Hyderabad
30 October 2009
20
……Surviving and Thriving through Turbulent Period. Presentation by M.G.P.L.Narayana @ Second International Conference on ‘Igniting the Genius Within’ October 22-25, 2009, ISB 30 October 2009
In times of Turbulence…
30 October 2009
2
Paradigm Shifts: interspersed with Innovation & Design Cycles
Innovation
Problems Solved
Design Innovation
DESIGN
Paradigms
Innovation
Time 30 October 2009
3
Problems Solved
Rate of Change
Creative Change Progressive Change Paradigms
DESIGN Radical Change
Time 30 October 2009
4
Paradigm Shift
DESIGN PROBLEMS SOLVED
INNOVATION
PARADIGM (B)
CREEPING PROBLEMS
DESIGN
PROGRESSIVE CHANGE IMITATION
INNOVATION
CREATIVE CHANGE Breakthrough Change PARADIGM (A) TIME
Relationships Economy Technology Environment 30 October 2009
5
Innovation, Design & Change
CHANGE
IN
ION T VA O N
DE
SIG N
30 October 2009
6
Innovation: Ideation to Value Creation
Idea Creation
Creativity
Explore Solution
INNOVATION
Value Creation
Exploit Market
30 October 2009
7
Innovation: Business Change in the Making Organize for Competitiveness
Model Innovation
Process Innovation
Product/Service
Innovation
Idea Creation
Creativity
Explore Solution
INNOVATION
Value Creation
Commitment to Excellence
Exploit Market
30 October 2009
8
Innovation: Business thriving with new Opportunities Business Function
Organize for Competitiveness Model Innovation
Process Innovation
Product/Service
Innovation Idea Creation
Creativity
Commitment to Excellence Explore Solution
Emerging Challenges New Opportunities
Organize for Solution
R&D Function
INNOVATION
Value Creation
Exploit Market
30 October 2009
9
Innovation & Change “You cannot step into the same river twice, for fresh waters are ever flowing in upon you.” - Heraclitus
Change is Constant. Innovation is the change in the making. . .. Innovation is a way of life. 30 October 2009
10
Character and Culture of an organization
Dharma is that which helps in holding the system together.
VMVs are the attributes of Dharma of an organization.
30 October 2009
11
VMVs
•Vision is ‘what we want to be’. •Mission explains ‘ why do we exist ’. •Values articulates ‘how we intend to live as we pursue our mission’.
Organization Character => Values translated into action!
30 October 2009
12
Why mission programs fail?
•Lack of definition in the vision. •Lack of management commitment. •Lack of stakeholders enrollment. •Lack of planning and focused implementation. •Inability to deal effectively with breakdowns as they occur. •etc., Every improvement opportunity should be used to reinforce the organization culture , adhering to VMVs. 30 October 2009
13
Visionary Enterprise in nutshell
Ali V
en m n g
t
ed n o i is Env uture F
S UE L A
Cod
C f o e
on
M
t du c
ng ces i t a r ti e c p a r O s /P ie g e t Stra
ON I S IS
30 October 2009
14
Recommended steps to select improvement projects
•Identify Opportunities for Improvements (OFI) from reviews/studies/surveys. •Prioritize the projects from OFI. •Relate & Align these projects to Vision, Mission, Values (VMVs). •Empower the participating teams. •Communicate the improvements needed. •Review the current practices and identify the gaps. •Recommend revised practices. •Implement & Measure. 30 October 2009
15
Projects/BSC
Finance
Customer
Process Innovation Number , Quality
Improve Performance Proposals
Sharing Competency, ESI
Knowledge Sharing Respect for individual ESI
Environment of empowerment Training effectiveness
Learning CSI,Realizati on Joy of stake holders Number, quality,assets
Interactions with Academic institutions Aggregation and Analysis of complaints Customer centered global organisational behaviour Encourage and support key communities Sharing Best practices
Learning
Integrity Repeat bus. CSI Excellence Repeat bus. CSI
s e” e u g l Va chan & g ) s n t n o i c i iss lead roje M r“ ep g in e fo hes p ap triv gh t M d s ou ul thr Joy of stake holders o h (s Number of associates 30 October 2009 Best-in-class Competency, ESI
16
This slide is intentionally left blank
30 October 2009
17
X-Matrix as a communication Structure: Holding together
X-Matrix, Communicating the alignment of Mission & Values to Project Teams 30 October 2009
18
Visualize the success : GOTO Framework “Begin with the End in Mind” Habit 2 . From Stephen R. Covey’s
OBJECTIVES Action
Relevance
Vision
GOAL
TARGETS & Mission
Values
Feedback
Measures Leads to
OVERALL RESULTS 30 October 2009
19
M.G.P.L.Narayana Vice President (R&D), BS&CC [email protected] TCS, Hyderabad
30 October 2009
20
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