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EMPLOYEE DISCIPLINE
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Discipline In a restricted sense, it is the act of imposing penalties for wrong behaviour (negative); broadly speaking, it is a condition of orderliness, where employees willingly practice self control and respect organisational rules and codes of conduct (positive). The differences between the two sides of the same coin could be expressed thus:
The differences between positive and negative discipline P o in t
N e g a tiv e D is c ip lin e
P o s itiv e D is c ip lin e
C oncept
I t i s a d h e r e n c e t o e s t a b li s h e d n o r m s a n d r e g u la t i o n s , o u t o f f e a r o f p u n is h m e n t.
I t is th e c r e a t io n o f a c o n d u c iv e c lim a t e in a n o r g a n is a ti o n s o t h a t e m p lo y e e s w i ll in g ly c o n f o r m t o t h e e s t a b l is h e d r u le s .
C o n f lic t
E m p lo y e e s d o n o t p e rc e iv e th e c o r p o r a t e g o a ls a s t h e ir o w n .
T h e r e is n o c o n f l ic t b e t w e e n in d iv id u a l a n d o r g a n i s a t io n a l g o a ls .
S u p e r v is i o n
R e q u ir e s i n t e n s e s u p e r v is o r y c o n t r o l to p r e v e n t e m p lo y e e s fr o m g o in g o ff th e tra c k .
E m p lo y e e s e x e r c is e s e lf c o n t r o l t o m e e t o r g a n is a t io n a l o b je c t i v e s .
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Discipline Causes of Indiscipline
Absence of effective leadership
Unfair management practices
Communication barriers
Non-uniform disciplinary action
Divide and rule policies
Inadequate attention to personnel problems
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Positive/ Progressive Discipline Approach The positive discipline, based upon reminders, is a cooperative discipline approach where employees responsibility for the desired behavioural change. The focus is on coping with the unsatisfactory performance and dissatisfactions of employees before the problems become major.
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Steps in positive discipline approach Step 1: An Oral Reminder: The oral reminder supported by written documentation, serves as the initial formal phase of the process to identify to the employee what work problems he or she is having. This reminder is designed to identify what is causing the problem and attempts to correct it before it becomes larger. Step 2: A Written Reminder: If the oral reminder was unsuccessful, a more formalised version is implemented. This written reminder once again reinforces what the problems are and what corrective action is necessary. Furthermore, specific time tables that the employee must accept and abide by, and the consequences for failing to comply, are often included. Step 3: A Decision-making Leave: Here, employees are given a decision-making leave—time off from work, usually with pay—to think about what they are doing and whether or not they desire to continue work with the company: This “deciding day” is designed to allow the employee an opportunity to make a choice—correct the behaviour, or face separation from the company.
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The Progressive Discipline Approach Im p ro p e r b e h a v io u r
D o e s th is v io la t io n w a r r a n t d is c ip lin a r y a c tio n ?
N o
N o d is c ip lin a r y a c tio n
N o
O ra l w a rn in g
N o
W r it t e n w a rn in g
Ye s D o e s t h is v io la t io n w a rra n t m o re th a n a n o r a l w a r n in g ? Ye s D o e s th is v io la t io n w a rra n t m o re th a n a w ritte n w a rn in g ? Ye s D o e s th is v io la t io n w a rra n t m o re th a n a s u s p e n s io n ? Ye s Te r m in a tio n
N o S u s p e n s io n
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Progressive Discipline Approach The Red Hot Stove Rule This rule states that discipline should be immediate, consistent, impersonal and should be in writing. Disciplinary Action in India The disciplinary action followed in most Indian companies consists of the following steps:
Issuing a letter of charge
Considering the explanation offered by the employee
Issuing a show cause notice
Holding an enquiry based on” principles of natural justice”
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Progressive Discipline Approach Principle of natural justice : Giving a fair chance to employee to explain his case thoroughly Enabling the employee to cross examine the evidence furnished by management Explain his own point of view without any fear or pressure See that punishment is in line with the offence committed.
Making a final order of punishment consisting of various actions such as: Dismissal Discharge Suspension Demotion to a lower grade Withholding of increments Imposing fines Issuing a warning Initiating follow up action.
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Essentials of A Good Disciplinary System
Rules and performance criteria
Documentation of facts
Consistent response to rule violations
Training of supervisors
Prompt action
Impersonal discipline
Reasonable penalty
Follow up