Hotel Managemnt Presentation On Jumaria Group
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Introduction
International luxury hotel chain Part of Dubai Holding Founded in 1997 Goal of becoming world leader in hospitality World class portfolio of hotels and resorts Most based in Dubai – aggressive overseas expansion Current portfolio includes luxury hotels and resorts in Dubai, London and New York.
Vision To be a world class luxury international hotel and hospitality management company, committed to being the industry leader in all of our activities through dedication to our stakeholders; colleagues, customers, business partners and owners
Hallmarks
1.
I will always smile and greet our guests before they greet me
2.
My first response to a guest request will never be no
3.
I will treat all colleagues with respect and integrity
Portfolio
Other than hotels…
Future Developments Projects currently under development in
Abu Dhabi Aqaba Doha Phuket
Shanghai Bermuda Mallorca London.
Introduction
One of the most luxurious hotels in the world
Highest levels of personalized service
One of the most expensive hotels in the world
Outstanding Features
Considered the only seven star hotel in the world
Currently the world’s tallest hotel
Guests arrive by helicopter or in a Rolls Royce
Brigade of highly trained butlers
All-suite hotel, each arranged over 2 floors
Architecture & Design
Completed in 1999
Estimated cost of $840 million
Built on an artificial island
Designed by W.S. Atkins Ltd
Architectural design inspired from an Arabian dhow
Accommodation
Total 202 duplex suites across 27 floors
Choice of One, Two and Three Bedroom Deluxe Suites; Panoramic and Club Suites; Presidential Suites; and Two Royal Suites that extend over the 25th floor
Special In Suite Facilities
Dining area
Living area
Office area complete with laptop, Internet access, private fax, printer and copier
Lighting, curtains and air-conditioning at the touch of a button
Full range of men and ladies Hermes amenities (full size bottles)
Pillow menu with a range of 13 pillows and quilts to choose from
Walk-in shower and Jacuzzi / Spa bath, complimented by a decadent bath menu with music and Aromatherapy
A private bar and in-suite mini-bar
Grand suite: a revolving bed private elevator private cinema 27 phones.
Principal room in PANORAMIC Suite
Bathroom in PANORAMIC Suite
Double room in CLUB Suite
Principal room in CLUB Suite
Dining room in CLUB Suite
Principal room in PRESIDENTIAL Suite US$5,480
Double room in PRESIDENTIAL Suite
Dinner room in PRESIDENTIAL Suite
Bathroom in PRESIDENTIAL Suite
Double room in ROYAL Suite
US$7,880
Living room in ROYAL Suite
Dining room in ROYAL Suite
Bathroom in ROYAL Suite
Living room in ROYAL Suite
Dining
Al Mahara
Majlis Al bahar
Al Muntaha
Bab Al Yam
Sahn Eddar
Juna Lounge
Junsui
Al Iwan Skyview Bar
Banqueting & Meeting Facilities
Al Falak Ballroom
Marina Garden
Assawan Amphitheatre
Conference room
Exterior of hotel
Location Best Hotel in the Middle East
Interior of the hotel
Number of Floors
25
Total Rooms
617
Elevators
6
Rooms per Elevator
103
Interior of the hotel
Lobby & Guest Relations
Interior of the hotel
Restaurants & Cafés Bars Beaches Pools Business facilities Children’s Facilities & Clubs Gym & Health Club
Rooms
Water Sports at Jumeirah Beach Hotel
Windsurfing Waterskiing Snorkeling Diving Kneeboard and banana boat rides Deep sea fishing Yacht charter Scuba diving courses
Location
Club executive
3 Bed room ocean
Beach comber
Royal ocean suite
Ocean deluxe room
Deluxe room
Al Khayal
Go west
La veranda
Kids
Pools
Structure
2 equilateral triangles 350m Office Tower
305m Hotel Tower
400 bedrooms
Guest Rooms and Suites
Deluxe Rooms Club Executive Rooms Apex Suites Tower Rooms Summit Suites Presidential Suites Royal Suite
Restaurants and Bars
Al Nafoorah Lounge on Level 10 Corner3 Mosaico Pool Bar Scarlett’s The Agency The Rib Room Tokyo@thetowers
Conference and Banqueting Facilities
Godolphin Ballroom Congress Rooms Biz Pod
Structure
Location Arabian-styled two grand boutique hotels (Mina A’ Salam, Al Qasar) clusters of 29 traditional Arabic summer houses 7 royal villas
Other Facilities
Club Executive Lounge Premium Leisure Club Souk Madinat Jumeirah
Resturants
Pisces The Agency The Noodle House Shoo Fee Ma Fee Segreto The Courtyard Arboretum The Armoury Lounge Al Hambra Al Fayrooz Lounge
Conference and Banqueting Facilities Madinat Theatre Talise Spa The Quay Health Club
5 Star Desert Resort & Spa 113 Superior Rooms including 10 Suites
In Room Facilities
High-speed internet connection International direct dial telephone Coffee and tea making facilities Mini bar 24 hour in-room dining Baby cot available on request Beautifully appointed bathrooms with rain showers Generous selection of bathroom amenities
Leisure facilities
Satori Spa with outdoor and indoor treatment rooms Sinbad's Kids Club Well equipped gymnasium Pool with stunning desert and sunset views Lifeguards on duty Live entertainment Horse riding Camel rides
Restraunts & Bars:
Al Hadheerah Desert Restaurant - traditional Arabic cuisine Al Forsan Restaurant - international cuisine Al Sarab Rooftop Bar & Lounge - cocktail bar with shisha and cigars Ya Hala Lobby Lounge - afternoon tea, drinks and snacks Pool Bar - à la carte menu with snacks and cocktails Pizzeria Le Dune - Italian pizzas and antipasti
Masala Restaurant - Indian heritage cuisine Al Hadheerah Desert Restaurant traditional Arabic cuisine Al Forsan Restaurant - international cuisine Al Sarab Rooftop Bar & Lounge cocktail bar with shisha and cigars
Ya Hala Lobby Lounge - afternoon tea, drinks and snacks Pool Bar - à la carte menu with snacks and cocktails Pizzeria Le Dune - Italian pizzas and antipasti
Private Banqueting & Meeting Facilities:
Falcon meeting rooms - boardroom and flexible seating arrangements. Extensive audio visual equipment available Business Centre offering an extensive range of secretarial and business services Wireless internet connection available
E-Gate Card Facility
The E-Gate service is a system which allows for rapid entry and exit through Dubai International Airport Passport Control and Immigration.
Guide to a successful stay
Information on the Resort's facilities and services Assistance in providing information on local tours Airline ticket reconfirmation and flight bookings Limousine service and airport transfers Luggage service and storage
Meetings & Events:
From versatile meeting rooms to exquisite restaurants, the resort consistently combines rich Arabic culture and the latest in modern amenities.
Private Banqueting & Meeting Halls
Interconnecting rooms, professional service and state-of-the-art audiovisual equipment ensure your every requirement can be met.
Endurance City venues:
The Endurance City which is located close to Jumeirah Bab Al Shams Desert Resort & Spa has played host to many International competitions including, most recently, the 10th World Endurance Championship.
Business Centre:
Secretarial services Photo copying Internet access Printing facilities Scanner
Jumeirah Carlton Tower Jumeirah Carlton Tower is acknowledged as one of London's best hotel.
Mission statement: "We are committed to being the preferred 5 star hotel in London. We will exceed the aspirations of our guests and colleagues by providing a contemporary, world class experience, through continuous commitment to the development of our colleagues and product to achieve maximum growth and profitability."
Jumeirah Carlton tower at a glance GUEST SERVICES hotel classification accommodation in room facilities leisure facilities travel information restaurant & bars private banqueting & meeting facilities
Personal Room choices at Jumeirah Carlton tower
Guest room Deluxe room Personal choices: Junior suite Spa suite Executive suite Luxury suite Presidential suite
Guest amenities at Jumeirah Carlton Tower
For Business
Direct dial telephone (2 lines) in both the bedroom and bathroom. High speed Broadband Internet access, data port, facilities for facsimile, writing desk, voicemail
For Entertainment
Flat screen plasma and pop up televisions offering an international range of cable and satellite channels Hi-Fi and radio And many more ………for you
ACTIVITIES AT CARLTON
Peak Health Club & Spa
Gymnasium
Fitness Assessment
Aerobics Studio
Golf Simulator with 50 Courses
Massages
The Pool
Packages & Rates
Aristotle package
Plato package
Socrates package
Jumeirah Lowndes History Mission statement "We are a deluxe, intimate hotel in the heart of London's fashionable Knightsbridge whose warm and friendly team is committed to providing a personalized experience."
Guest services
Hotel classification
Deluxe boutique hotel
Accommodation
87 rooms including 14 spacious suites
Dedicated all suite 6th floor
In room facilities High speed internet access Plasma televisions screens offering a wide selection of channels Luxurious Temple Spa amenities I Pod dock Decor inspired by nature’s seasons Luxuriously finished marble bathrooms 24 hour room service Mini bar, including coffee and tea facilities
Travel information Well served by all central London transport facilities • Heathrow Airport 15 miles, or 40 minutes by car • City Airport 14 miles, or 40 minutes by car • Gatwick Airport 30 miles, or 30 minutes by Gatwick Express • Euro star Terminal at Waterloo 3 miles, or 15 minutes by car.
Room choice at Jumeirah Lowndes
GUEST ROOM
DELUXE ROOM
JUNIOR SUITE
EXECUTIVE SUITE
LUXURY SUITE
Guest amenities at Jumeirah Lowndes
WIFI & high speed internet
Two separate telephone lines
Fax available upon request
Flat screen TV with satellite and cable channels
iPod dock/clock radio
Individually-controlled air conditioning
Mini bar and luxurious retail tray, offering many tempting treats
Tea and coffee making facility
Safety deposit box
Hairdryer
Temple Spa toiletries and amenities
Luxury towels and bathrobes
Other facilities
Mini bar and luxurious retail tray, offering many tempting treats
Tea and coffee making facility
Safety deposit box
Hairdryer
Temple Spa toiletries and amenities
Luxury towels and bathrobes
International luxury hotel chain Part of Dubai Holding Founded in 1997 Goal of becoming world leader in hospitality World class portfolio of hotels and resorts Most based in Dubai – aggressive overseas expansion Current portfolio includes luxury hotels and resorts in Dubai, London and New York.
Vision To be a world class luxury international hotel and hospitality management company, committed to being the industry leader in all of our activities through dedication to our stakeholders; colleagues, customers, business partners and owners
Hallmarks
1.
I will always smile and greet our guests before they greet me
2.
My first response to a guest request will never be no
3.
I will treat all colleagues with respect and integrity
Portfolio
Other than hotels…
Future Developments Projects currently under development in
Abu Dhabi Aqaba Doha Phuket
Shanghai Bermuda Mallorca London.
Introduction
One of the most luxurious hotels in the world
Highest levels of personalized service
One of the most expensive hotels in the world
Outstanding Features
Considered the only seven star hotel in the world
Currently the world’s tallest hotel
Guests arrive by helicopter or in a Rolls Royce
Brigade of highly trained butlers
All-suite hotel, each arranged over 2 floors
Architecture & Design
Completed in 1999
Estimated cost of $840 million
Built on an artificial island
Designed by W.S. Atkins Ltd
Architectural design inspired from an Arabian dhow
Accommodation
Total 202 duplex suites across 27 floors
Choice of One, Two and Three Bedroom Deluxe Suites; Panoramic and Club Suites; Presidential Suites; and Two Royal Suites that extend over the 25th floor
Special In Suite Facilities
Dining area
Living area
Office area complete with laptop, Internet access, private fax, printer and copier
Lighting, curtains and air-conditioning at the touch of a button
Full range of men and ladies Hermes amenities (full size bottles)
Pillow menu with a range of 13 pillows and quilts to choose from
Walk-in shower and Jacuzzi / Spa bath, complimented by a decadent bath menu with music and Aromatherapy
A private bar and in-suite mini-bar
Grand suite: a revolving bed private elevator private cinema 27 phones.
Principal room in PANORAMIC Suite
Bathroom in PANORAMIC Suite
Double room in CLUB Suite
Principal room in CLUB Suite
Dining room in CLUB Suite
Principal room in PRESIDENTIAL Suite US$5,480
Double room in PRESIDENTIAL Suite
Dinner room in PRESIDENTIAL Suite
Bathroom in PRESIDENTIAL Suite
Double room in ROYAL Suite
US$7,880
Living room in ROYAL Suite
Dining room in ROYAL Suite
Bathroom in ROYAL Suite
Living room in ROYAL Suite
Dining
Al Mahara
Majlis Al bahar
Al Muntaha
Bab Al Yam
Sahn Eddar
Juna Lounge
Junsui
Al Iwan Skyview Bar
Banqueting & Meeting Facilities
Al Falak Ballroom
Marina Garden
Assawan Amphitheatre
Conference room
Exterior of hotel
Location Best Hotel in the Middle East
Interior of the hotel
Number of Floors
25
Total Rooms
617
Elevators
6
Rooms per Elevator
103
Interior of the hotel
Lobby & Guest Relations
Interior of the hotel
Restaurants & Cafés Bars Beaches Pools Business facilities Children’s Facilities & Clubs Gym & Health Club
Rooms
Water Sports at Jumeirah Beach Hotel
Windsurfing Waterskiing Snorkeling Diving Kneeboard and banana boat rides Deep sea fishing Yacht charter Scuba diving courses
Location
Club executive
3 Bed room ocean
Beach comber
Royal ocean suite
Ocean deluxe room
Deluxe room
Al Khayal
Go west
La veranda
Kids
Pools
Structure
2 equilateral triangles 350m Office Tower
305m Hotel Tower
400 bedrooms
Guest Rooms and Suites
Deluxe Rooms Club Executive Rooms Apex Suites Tower Rooms Summit Suites Presidential Suites Royal Suite
Restaurants and Bars
Al Nafoorah Lounge on Level 10 Corner3 Mosaico Pool Bar Scarlett’s The Agency The Rib Room Tokyo@thetowers
Conference and Banqueting Facilities
Godolphin Ballroom Congress Rooms Biz Pod
Structure
Location Arabian-styled two grand boutique hotels (Mina A’ Salam, Al Qasar) clusters of 29 traditional Arabic summer houses 7 royal villas
Other Facilities
Club Executive Lounge Premium Leisure Club Souk Madinat Jumeirah
Resturants
Pisces The Agency The Noodle House Shoo Fee Ma Fee Segreto The Courtyard Arboretum The Armoury Lounge Al Hambra Al Fayrooz Lounge
Conference and Banqueting Facilities Madinat Theatre Talise Spa The Quay Health Club
5 Star Desert Resort & Spa 113 Superior Rooms including 10 Suites
In Room Facilities
High-speed internet connection International direct dial telephone Coffee and tea making facilities Mini bar 24 hour in-room dining Baby cot available on request Beautifully appointed bathrooms with rain showers Generous selection of bathroom amenities
Leisure facilities
Satori Spa with outdoor and indoor treatment rooms Sinbad's Kids Club Well equipped gymnasium Pool with stunning desert and sunset views Lifeguards on duty Live entertainment Horse riding Camel rides
Restraunts & Bars:
Al Hadheerah Desert Restaurant - traditional Arabic cuisine Al Forsan Restaurant - international cuisine Al Sarab Rooftop Bar & Lounge - cocktail bar with shisha and cigars Ya Hala Lobby Lounge - afternoon tea, drinks and snacks Pool Bar - à la carte menu with snacks and cocktails Pizzeria Le Dune - Italian pizzas and antipasti
Masala Restaurant - Indian heritage cuisine Al Hadheerah Desert Restaurant traditional Arabic cuisine Al Forsan Restaurant - international cuisine Al Sarab Rooftop Bar & Lounge cocktail bar with shisha and cigars
Ya Hala Lobby Lounge - afternoon tea, drinks and snacks Pool Bar - à la carte menu with snacks and cocktails Pizzeria Le Dune - Italian pizzas and antipasti
Private Banqueting & Meeting Facilities:
Falcon meeting rooms - boardroom and flexible seating arrangements. Extensive audio visual equipment available Business Centre offering an extensive range of secretarial and business services Wireless internet connection available
E-Gate Card Facility
The E-Gate service is a system which allows for rapid entry and exit through Dubai International Airport Passport Control and Immigration.
Guide to a successful stay
Information on the Resort's facilities and services Assistance in providing information on local tours Airline ticket reconfirmation and flight bookings Limousine service and airport transfers Luggage service and storage
Meetings & Events:
From versatile meeting rooms to exquisite restaurants, the resort consistently combines rich Arabic culture and the latest in modern amenities.
Private Banqueting & Meeting Halls
Interconnecting rooms, professional service and state-of-the-art audiovisual equipment ensure your every requirement can be met.
Endurance City venues:
The Endurance City which is located close to Jumeirah Bab Al Shams Desert Resort & Spa has played host to many International competitions including, most recently, the 10th World Endurance Championship.
Business Centre:
Secretarial services Photo copying Internet access Printing facilities Scanner
Jumeirah Carlton Tower Jumeirah Carlton Tower is acknowledged as one of London's best hotel.
Mission statement: "We are committed to being the preferred 5 star hotel in London. We will exceed the aspirations of our guests and colleagues by providing a contemporary, world class experience, through continuous commitment to the development of our colleagues and product to achieve maximum growth and profitability."
Jumeirah Carlton tower at a glance GUEST SERVICES hotel classification accommodation in room facilities leisure facilities travel information restaurant & bars private banqueting & meeting facilities
Personal Room choices at Jumeirah Carlton tower
Guest room Deluxe room Personal choices: Junior suite Spa suite Executive suite Luxury suite Presidential suite
Guest amenities at Jumeirah Carlton Tower
For Business
Direct dial telephone (2 lines) in both the bedroom and bathroom. High speed Broadband Internet access, data port, facilities for facsimile, writing desk, voicemail
For Entertainment
Flat screen plasma and pop up televisions offering an international range of cable and satellite channels Hi-Fi and radio And many more ………for you
ACTIVITIES AT CARLTON
Peak Health Club & Spa
Gymnasium
Fitness Assessment
Aerobics Studio
Golf Simulator with 50 Courses
Massages
The Pool
Packages & Rates
Aristotle package
Plato package
Socrates package
Jumeirah Lowndes History Mission statement "We are a deluxe, intimate hotel in the heart of London's fashionable Knightsbridge whose warm and friendly team is committed to providing a personalized experience."
Guest services
Hotel classification
Deluxe boutique hotel
Accommodation
87 rooms including 14 spacious suites
Dedicated all suite 6th floor
In room facilities High speed internet access Plasma televisions screens offering a wide selection of channels Luxurious Temple Spa amenities I Pod dock Decor inspired by nature’s seasons Luxuriously finished marble bathrooms 24 hour room service Mini bar, including coffee and tea facilities
Travel information Well served by all central London transport facilities • Heathrow Airport 15 miles, or 40 minutes by car • City Airport 14 miles, or 40 minutes by car • Gatwick Airport 30 miles, or 30 minutes by Gatwick Express • Euro star Terminal at Waterloo 3 miles, or 15 minutes by car.
Room choice at Jumeirah Lowndes
GUEST ROOM
DELUXE ROOM
JUNIOR SUITE
EXECUTIVE SUITE
LUXURY SUITE
Guest amenities at Jumeirah Lowndes
WIFI & high speed internet
Two separate telephone lines
Fax available upon request
Flat screen TV with satellite and cable channels
iPod dock/clock radio
Individually-controlled air conditioning
Mini bar and luxurious retail tray, offering many tempting treats
Tea and coffee making facility
Safety deposit box
Hairdryer
Temple Spa toiletries and amenities
Luxury towels and bathrobes
Other facilities
Mini bar and luxurious retail tray, offering many tempting treats
Tea and coffee making facility
Safety deposit box
Hairdryer
Temple Spa toiletries and amenities
Luxury towels and bathrobes
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