Emotional Intelligence Workshop - Chandramowly

H R D Dimensions

H R D Dimensions

H R D Dimensions

What Is Emotional Intelligence? “The capacity for recognizing our own feelings and those of others, for motivating ourselves, for managing emotions well in ourselves and in our relationships.” Daniel Goleman (1995/1998) H R D Dimensions

Balance

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Salovey’s 5 domains of EI Self Awareness

Ability to monitor feelings

Inability to notice true feeling

Better life pilots Good decisions

Managing Emotions

Handling feelings building on self awareness

Anxiety, gloomy, irritability, battling distress

Quickly bounce back from upsets

Motivating oneself

Delaying gratification, stiffling impulsiveness

Ineffective

Highly effective and productive in whatever they do

Empathy

Recognising emotions in others

Emotionally tone-deaf

Kindles altruism >attuned to socl signals

Handling Relationship

Skill of managing emotions in others

Unpopular being a good person

Undergrid popularity, leadership & IP savvy

failures

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The Five Parts of EI Empathy

4

Managing Relationships

Self Motivation

5

3 1

2

Know what you are feeling

Manage your feeling

Self Awareness H R D Dimensions

Self Regulation

LeDoux’s Research*

Visual Cortex * Neuroscientist, Center for Neural Science at New York

Thalamus

Amygdala

Fight or Flight response H R D Dimensions

Activity: Reading the Fuel Meter Importance Scale

E

F

If each of your team member had a guage of importance you place on him/her, what would his/her indicator read? Write the name to on left and mark the level of ‘Importance’ you you give each person on the right Are you filling them up? Or are they running empty?

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1: My Ideal SelfWho do I want to be?

Practicing the new behaviour Building new neural pathWays through to mastery

4. Experimenting With new behaviour, thoughts and feelings

2: My Real SelfWho am I? 5. Developing Trusting relationships That help, support and Encourage each Step in the process

3. My Learning Agenda- Building on my Strengths while reducing Gaps

My Strengthswhere my Ideal & Real Self are Similar

My Gapswhere my Ideal and Real Self differ

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5 Discoveries

Developing leaders Personal Productivity Career Success Team Performance Motivation/Empowerment Difficult Clients / Teams Customer Satisfaction Creativity & Innovation Time Management Talent Retention Work/Life Balance Stress Reduction H R D Dimensions

E I Competencies Link to Career Architect Action Oriented Approachability Boss Relationships Building Effective Teams Career Ambition Caring About Direct Reports Comfort Around Top Mgmt Command Skills Compassion Composure Conflict Management Customer Focus Dealing With Ambiguity

Developing Direct Reports Drive For Results Fairness To Direct Reports Informing Innovation Management Integrity And Trust Interpersonal Savvy Learning On The Fly Listening Managerial Courage Managing Diversity Managing Vision & Purpose Motivating Others Negotiating H R D Dimensions

Organization Ability Patience Per Relationships Perseverance Personal Learning Political Savvy Priority Setting Self Development Self Knowledge Standing Alone Strategic Agility Time Management Understanding Others Work/Life Balance

A TEMPORAL THEORY OF PRIMARY EMOTIONS

Anger

Sadness

Fear

Present

Past

Future

Signals danger and an attempt to change the present. A powerful attempt to stop or start something.

Anger tied to the past becomes resentment.

Anger tied to the future becomes envy or jealousy.

Empty feeling and signals a physical or psychological loss in the present.

Sadness tied to the past becomes regret, remorse, or guilt.

Sadness tied to the future becomes pessimism and hopelessness.

Signals potential Traumatic danger and the memories from need for caution the past make H R D Dimensions in the present. you afraid in the

Fear tied to the future becomes worry, anxiety, stress, or panic.

A TEMPORAL THEORY OF PRIMARY EMOTIONS

Anger

Sadness

Fear

Present

Past

Future

Signals danger and an attempt to change the present. A powerful attempt to stop or start something.

Anger tied to the past becomes resentment.

Anger tied to the future becomes envy or jealousy.

Empty feeling and signals a physical or psychological loss in the present.

Sadness tied to the past becomes regret, remorse, or guilt.

Sadness tied to the future becomes pessimism and hopelessness.

Signals potential Traumatic danger and the memories from need for caution the past make H R D Dimensions in the present. you afraid in the

Fear tied to the future becomes worry, anxiety, stress, or panic.

ABCDE approach

Activating event

Beliefs

Consequences Source: Dr Albert Ellis - Rational Emotive Behaviour Therapy H R D Dimensions

ABC-DE Dispute • Evidence? • Alternatives?

+

Decatastrophise

Effects

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The

3Ps of Optimism

Permanent: – Permanent vs temporary

Pervasive: – Pervasive vs specific

Personal: – Personal vs external

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