Daftar Pustaka.docx

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DAFTAR PUSTAKA Atep Adya Barata. 2003 Dasar-Dasar Pelayanan Prima PT Elex Media Komputindo : Jakarta Hardiyansyah. 2011 Kualitas Pelayanan PublikGava Media : Yogyakarta Nurhaeni. 2010 Manajemen PuskesmasTrans Info Media : Jakarta Sugiyono.2013.Memahami penelitian kualitatif. Alfabeta :Bandung Keputusan Menteri Pendayagunaan Aparatur Negara Nomor 63 Tahun 2004 Peraturan Menteri Kesehatan Republik Indonesia Nomor 75 Tahun 2014 Tentang Pusat Kesehatan Masyarakat Undang-Undang Republik Indonesia Nomor 25 Tahun 2009 tentang Pelayanan Publik Tim Perumus Program Studi Ilmu Administrasi Negara FisipUnmura. 2017. Pedoman penulisan proposal penelitian dan skripsi. Program Studi Ilmu Administrasi Negara Fakultas Ilmu Sosial dan Ilmu Politik : Lubuklinggau