Complaining Letter.docx

February 11th, 2019 Bogotá, Colombia

From: Cristhian David García Sossa C.c 1121958389 To: Mario Solutions Company Costumer Service

To whom it may concern,

I am writing to enquire about an important issue I am having at this moment, it is my “Internet Mobile Connection”. First off, I thought this was going to be a momentary trouble, but then it delayed three more days; in total, I have been without internet four days. I have not seen any solution from your company yet; and I am a busy man, I always have to do business video calls wherever I am in order to keep in touch with business people from my company. On the other hand, I am worried about this because I pay a huge amount of money per month to have the best Internet Service from this company, and I do not see a right result of what you are offering on this mobile plan. I expect a prompt reply from you about the issue I have just made mention. Thank you for your attention.

Sincerely,

Cristhian David García Sossa C.c 1121958389