Body langua ge Key to effective Interpersonal skill
Learning is acquired by reading books, but much more necessary learning, the knowledge of the world, is only to be acquired by reading men, and studying all the various editions of them -- Lord chesterfield, “Letters to his son”
Body language • Body language is the quiet, secret and most powerful language of all! • Our bodies send out messages constantly and often we don't recognize that we're communicating a lot more than we realize.
TOTAL IMPACT OF A MESSAGE
VERBAL 7%
NON-VERBAL 55%
VOCAL 38%
• According to experts, our non-verbal language communicates about 55% of what we really mean (voice tonality contributes 38%) while words themselves contribute a mere 7%.
From birth… • Our understanding and use of non-verbal cues in facial expression are familiar to us nearly from birth
Non-verbal signals By familiarizing ourselves with a few basic nonverbal signals, we can improve our ability to understand what people are really communicating…
A Business Deal ?!! …and become aware of what we are broadcasting to the world with our own nonverbal cues.
• A person's body posture, movements and positions more often tell us exactly what they mean (which may be the exact opposite of what they are saying). • Many people are unaware of how loudly they communicate with their bodies.
Unconscious • Our use and reading of body language is largely unconscious. • We understand what a person indicates with their gestures and body positions and we send out our own messages - but we rarely stop to think about how we do it.
Expert Communicator • Often when a person is considered to have great intuition about other people, their understanding is actually due to careful observation of individuals, and conscious or unconscious understanding of nonverbal communication.
• We need to recognize and give credibility to our own "intuition" and "feelings" about a person or situation
Personal "space." When a stranger or someone gets too close, we feel uncomfortable.
Unconsciously we know the distancing from others that is appropriate for our own culture.
Personal "space."
We judge our own distance and respect the space of others by avoiding getting too close and follow our "feeling" to adjust to the correct distances from friends as opposed to acquaintances or strangers. .
Body language • is a broad term for forms of communication using body movements or gestures instead of, or in addition to, sounds, verbal language, or other forms of communication . • most subtle of movements that many people are not aware of, including winking and slight movement of the eyebrows
FACIAL EXPRESSION • convey the emotional state of the individual to observers • primary means of conveying social information among Humans • more often involuntary • Humans can adopt a facial expression as a voluntary action
FACIAL EXPRESSION • Some expressions can be accurately interpreted • Some faces are often falsely read as expressing some emotion, even when they are neutral
FACIAL EXPRESSION • blank expression is a facial expression characterized by the neutral position of facial features and implies a lack of strong emotion
FACIAL EXPRESSION • A frown (or scowl) is a facial expression that is the opposite of a smile. It is demonstrated as an arc facing up, and is caused by movement of the lips and the areas around the mouth.
FACIAL EXPRESSION • A Puppy face or a Puppy dog face is a facial expression that humans make that is based on canine expressions. • After you have done some wrong and you want to show your innocence.
FACIAL EXPRESSION • people use this expression as a way to get something they want or to get out of doing something undesirable
FACIAL EXPRESSION • A sneer is a scornful facial expression characterized by a slight raising of one corner of the upper lip.
FACIAL EXPRESSION • smirk (from the Old English smercian, "smile") refers to a smile evoking insolence, scorn, or offensive smugness • George W. Bush is often considered to have a “trademark smirk
GESTURE • gesture is a form of non-verbal communication made with a part of the body, used instead of or in combination with verbal communication. Yes……!!! I have done it !
GESTURE • language of gesture is rich in ways for individuals to express a variety of feelings and thoughts, from contempt and hostility to approval and affection
GESTURE • certain gesture are culture specific. • What might be a greeting gesture in one culture may be offensive in another culture.
GESTURE
What does this mean ?
It means… • This class is well past the appointed hour. • You are killing us !? • Please leave