Aeren Lpo Ppt Presentation

PRESENTATION ON

LEGAL PROCESS OUTSOURCING BY

Karin Informatics Services Pvt. Ltd. Registered office: SCO 35, Second Floor, Sector -26, Chandigarh 160 019 Tel- 91-172-2790366, 2790075, Fax-91-172-2790260, Mobile-09814011278 E-mail: [email protected] Website: www.aerenlpo.com www.aerenoutsourcing.com, www.aerenbpo.com IT Facility: Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Chandigarh-160101

VISION & MISSION STATEMENT

VISION “To Transform Outsourcing Services”

MISSION To deliver long term benefits and measurable value to our customers by leveraging our:



Tenets of quality and innovation

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Best people talent

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Self sustaining processes framework

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Cutting edge technology

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Domain knowledge & expertise

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Highest Level of Security & Confidentiality Measures

OUR APPROACH  Cost reduction through enhancement of productivity, innovation, cutting edge technology and best practices

 Hire best talents from respective industry and its development through continuous education and training programme

 Highest standard of quality to ensure defect free services  Enhancement of total performance through ongoing technology

transformation, process re-engineering and continuous process improvement

 Flexible and transparent delivery and engagement model  Enhancing security, privacy and confidentiality  Robust governance  Risk mitigation through robust risk management framework

SERVICES Aeren LPO provides high quality and low cost LPO Services to International companies, law firms, attorneys, publishers & legal research agencies. Our Major Service Areas Includes:

          

Litigation Support Services Legal Research & Analysis E-Discovery & Document Review Deposition Summaries Legal Transcription Contract Drafting, Review & Management Legal Drafting Document Management Services Corporate Due Diligence Services IP Services Transfer Pricing

LITIGATION SUPPORT SERVICES This includes services required at all stages of litigation i.e. Pre-Litigation, Interlocutory Stages, Trial

OUR OFFERINGS: 

Complaints



Legal Briefing   

Trial Briefs Pre Trail Briefs Appellate Briefs

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Declaratory Relief

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Writs of Mandamus

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Motions to   

Amend Complaint Compel Evidence Preliminary Injunction/TRO

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Motions in Limine

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Criminal Law Motions and Briefs

LEGAL RESEARCH & ANALYSIS Our teams can handle Legal Research in virtually any Jurisdiction or area of the law. Aeren LPO team is fully trained in accessing leading databases in the market like Westlaw and Lexis Nexis.

OUR OFFERINGS:

Comparison Surveys Compliance & Administrative Research Case law compilations & digests Federal/State Statutory &Case Law Analysis International Legal Research Blue Sky Surveys and Legislative Bill Tracking Intellectual Property Defamation & Invasion of Privacy Anti-Piracy Litigation Entertainment Law & Trade Secrets Employment and Labor Law General Civil Areas such as Fraud and Contract Law

Memoranda of Law

Factual Research, including Financial, Corporate & other data Case Law & Legislative History Research Preparation of Compendia/Abstracts for Publications SEC Filings Research Primary and Secondary Legislation Searching Large Scale Summation, Document Abstracts Journal Searching Current Awareness Foreign Law Research Secondary Source Research Legal Opinion/Second Opinion/ Editing Jury Verdict & Settlement Research

E-DISCOVERY & DOCUMENT REVIEW Aeren LPO’s Litigation Services and E-Discovery provides corporations and law firms with high quality, cost-effective document review and litigation support services that gives them the cost certainty needed to stay in budget.

OUR OFFERINGS:             

Comprehensive discovery and project management solutions High-value Document Review Carry out voluminous electronic and other file reviews Conduct thorough analysis regarding responsiveness, relevance and privilege Tailor-made organized & summarized relevant data into spreadsheets, databases or any other format from baggy documents according to clients needs Create Electronic files searchable by subject, issue, author, recipient, date and document type Tools to Manage, Control, Archive, Retrieve and Distribute Electronic Documents File Types Filtering & De-duplication – Custodian, Folder, Collection segment, and Case Conversion Services - Images, Full Text Extraction, Metadata, Database Load Files, and Reporting Discovery Consulting Data Collection and Forensics Processing, Analysis & Early Case Assessment Data Hosting, Document Review & Production

DEPOSITION SUMMARIES Deposition Summaries are the most valuable tools an attorney has in litigation. Aeren LPO has the experience and resources necessary to undertake most challenging Deposition projects Aeren LPO team of attorneys is expert in handling different kind of transcripts like

  

Divorce Patent infringement Medical malpractice etc.

Aeren LPO will work closely with you and your team to deliver Deposition Summaries in the format of your choice along with other relevant information like:

    

Specific record of dates Names Locations Exhibits Key facts

LEGAL TRANSCRIPTION Aeren LPO’s outsourced Legal Transcription can help you reduce costs by up to 50% and eliminate management headaches. A clean transcript with a quick Turn Around Time.

OUR OFFERINGS:           

Court Proceedings Licensing Appeals Presentations Seminars and Conferences Depositions, hearings and Judgments Evidence/Legal argument Interviews Mediations/Arbitrations Settlement Negotiations Witness Testimony Expert Consultations

CONTRACT DRAFTING, REVIEW & MANAGEMENT Aeren LPO provides comprehensive Contract Management solutions where we rapidly review thousands of Contracts and Summarizes compare and assimilate relevant information.

OUR OFFERINGS: Creation, maintenance & Management of Contract Databases Contract Analysis Contract Drafting Contract Negotiations

Preparation of Negotiating Guidelines Ongoing Contract Maintenance Drafting and Management of standardized corporate documents Contract reviews and amendments

Our attorneys have years of contract drafting expertise drafting simple & complex contracts including: Non-Disclosure Agreements Vendor/ Service Contracts Telecom Services Agreements Internet, Advertising & Media Agreement Teaming Agreements Employee contracts, Sponsored agreements, Grants contracts,

Collaboration agreements, Industry specific contracts. Judicial proceedings, Articles of incorporation, Power of attorney, Evidentiary documents, Licensing agreements, Lease agreements, ………. ………. & many more

LEGAL DRAFTING Aeren LPO outsourcing solutions provide all type of standard high quality litigation related documents.

OUR OFFERINGS:   

Preparation of Summons & Complaints Appeal papers, notices and briefs Discovery requests and responses  

       

Interrogatories Product of Documents

Motions Service/Mailing Affidavits Preparation of witness lists/kits & summaries Creation of timeline of events and exhibits Legal briefs and memoranda Petitions for certiorari Employment manuals Licenses and other contracts

DOCUMENT MANAGEMENT SERVICES Document Management involves efficient way of creating, handling, storing & sharing the information. It allows business persons to store documents in an organized and secure way that still allows documents to be found easily.

OUR OFFERINGS:             

Data entry Image and Document Coding Bibliographic Coding Indexing and Tagging Scanning and OCR Auto-coding Document Acquisition and Management Data Hosting & Capture Data Conversion Database/Document Creation & Maintenance Document Assembly, Unitization & Preparation Electronic or Manual Bates Numbering Post Processing & Cleanup

CORPORATE DUE DILIGENCE SERVICES By outsourcing this task to Aeren LPO, companies involved in M&A work save themselves a substantial percentage of the legal costs involved in these transactions, and free up resources to concentrate on more critical aspects of the transaction.

OUR OFFERINGS:    

Pre/Post Merger Due Diligence Integration Activities Public Companies Corporate Profiles Preparation of Disclosure Schedules

IP SERVICES Aeren LPO’s Intellectual Property practice team delivers highly developed Intellectual Property services to ensure protection of intellectual property.

OUR OFFERINGS:       

Patent Searches and Analytics Provisional & Non-Provisional Utility Patent Drafting Patent Prosecution Related Services Patentability Analysis IP Portfolio Management IP Research and Monitoring Trademark and Copyright Services

TRANSFER PRICING Our team is well trained and experienced in working on all type of data bases relating to Transfer Pricing study.

OUR OFFERINGS: 

Complete Transfer Pricing study

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Transfer Pricing Documentation

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FAR & Economic Analysis

QUALITY Quality is integral to our operation excellence & our Quality philosophy is a tangible expression of one of our core values.

 Our Litigation Services processes are Six Sigma driven with a high focus on quality to provide litigation services from inception to closure

 Efficiency and performance metrics are determined based on the tools available within the chosen review platform. Project managers review efficiency and performance on a daily basis and provide reports as required by our clients.

 Quality service starts with recruiting and training. Aeren LPO invests in continuing training programs with experienced trainers. We meet or exceed your standards and benchmarks in the course of our training program

 Our continuous improvement teams apply Six Sigma and ISO concepts to reducing defects and improving efficiency. By applying each stage of our continuous improvement process in a disciplined manner, we make changes in day-to-day business operations that align our processes and systems with your needs.

SECURITY, CONFIDENTIALITY & PRIVACY “Security is our highest concern” Aeren LPO’s sophisticated data security policy and stringent physical security methods ensure client confidential information remains uncompromised. Aeren LPO views the protection of its clients’ confidential information of the utmost importance. Aeren LPO ensures the security covering the following measures:

 Physical on-site security  Personal workstation preventative measures  Domain and file server  Data Transfer Security  Data Integrity  Work Ethics  Operations

TECHNOLOGY INFRASTRUCTURE Aeren LPO employs state of the art technology infrastructure, including a robust LAN/WAN setup, sophisticated servers with advanced security software and applications, real-time data backup, dedicated and multiple Internet lines, 24x7 access and virtual private networks that enable us to integrate with client sites

SOFTWARE Attenex Stratify Kroll Ringtail Documatrix Summation Case Vault Merrill Discovery Navigator Live Note Docuity eView CaseLogistix Clearwell Concordance® FYI iConect IPRO IQWEST

DATABASES LexisNexis Westlaw Delphion Micropat Google Patents Non Patent (Google, IEEE etc.)

PREFERRED ENGAGEMENT MODEL “We deliver value for money” Pricing for our outsourcing services depend upon various factors like complexity, verticals, volume, duration, etc. We offer a flexible, customized, transparent & cost effective value based pricing model to our clients.

 INPUT- BASED SCHEMES  OUTPUT- BASED SCHEMES

INPUT- BASED SCHEMES  Per hour basis The LPO vendor company offers the services, quoting rates on hourly bases for all kinds of work outsourced. For example, charging fee of USD 40 per hour for legal research made online for the clients for X number of hours.

 Manpower basis (FTE) This is the pricing model whereby the vendor company deploys the equivalent number of legal experts as the client would have/had in his country to suit the project needs of the client company/firm. The vendor charges the client on the basis of number of people deployed for that particular client.

 Virtual Captive Center This is a model that Aeren LPO has transformed with years of experience to its credit. This model offers ultimate control to the client over the resources deployed by the vendor. It offers all advantages of Captive Service Center and Third Party Vendor. The price is charged on the basis of number of work station used by the client.

OUTPUT- BASED SCHEMES  Transaction Fees A Transaction based pricing model for outsourcing is one where payments to the vendor are based on the number of transactions executed. This model is emerging quite a popular especially in a scenario when the process to be outsourced is a standardized process, repeatable transactions, clearly defined beginning & end. This model makes it easier to alien the incentives of the client & vendor. This model can be used with various variations.

 Pay per Unit In this method the vendor offers a unit-based set rate and the client company pays depending on the amount of usage. An example would be maintenance services, where the client pays for the number of units that avail the maintenance service.

 Project Based/Flat fee The service provider charges one lump sum fee for the case, at the beginning or end of the project outsourced. For example, charging USD 5000 for the entire project of researc h/survey irrespective of the number of hours involved.

 Retainer ship fee In this case, the client company pays a monthly or yearly fixed sum of money to the LPO vendor. This way, it can gain access to legal services when the need arises. Big corporat ions who are highly vulnerable to legal issues and risks predominantly opt for this model.

ENGAGEMENT MODEL THAT WE TRANSFORMED

“ Virtual Offshore Captive Centre”

What is “ Virtual Offshore Captive Centre ” - engagement model “VOCC is our unique client engagement model that places the client into the shoes of the owner(1) of an ‘Offshore Captive Centre’ without actually having established / owning the same in the Offshore Jurisdictions. It builds up collaborative partnership rather than vendor relationship. This model encapsulates all the benefits of an ‘Owned Captive Centre’ and ‘Third Party Outsourcing Vendor’ while eliminating their disadvantages.”

Note 1: Owner implies owner like controls over facility, resources, manpower, project management, delivery etc.

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ADVANTAGE – VOCC  FINANCIAL ADVANTAGE  NON-FINANCIAL ADVANTAGE

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FINANCIAL ADVANTAGE  No Investment in setting up IT facility in Offshore jurisdiction 

No Investment in IT Assets thereby saving huge “Capex”.

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No working capital required

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No Income Tax in Offshore jurisdiction

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No Dividend Tax in Offshore jurisdiction.

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No Transfer Pricing Liability

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No Cost in Home Country for Offshore affairs.

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No Employee liability

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No Winding up/Liquidation/Exit Cost

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No Compliance Cost

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No Future Liability in respect of Potential Risks in Offshore jurisdiction

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Substantial Savings in Litigation & Legal Cost

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NON-FINANCIAL ADVANTAGE 

Client retains full control over production/ process / project management

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No “owning legal entity risks & hassles” in foreign jurisdiction

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Ultimate controls over facility, resources, manpower etc.

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Timely & Quality delivery

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No set up time

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No entry & exit issues in offshore jurisdiction

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High level Quality governance

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Greater degree of risk management

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Greater Client satisfaction

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No new vendor risk

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Minimal Outsourcing risks

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Partner not vendor

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Very cost effective than traditional outsourcing model

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Seamless Transition

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Real-time visibility and risks management

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IT project visibility and productivity

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Quick & Clean outsourcing arrangement

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Best outsourcing strategy & management tool

INDIA ADVANTAGE

INDIA ADVANTAGE  Quality Pool of Talented Resources  Cost Advantage  Excellent Infrastructure  Enabling Government Policies & Support  Strong Fundamentals  Robust Enabling Business Environment  Enhanced Value Delivery Capabilities

KNOWLEDGE PROFESSIONALS ( in Thousand) ITServices&Support Exports

BPOExports

Dom estic

947 860

790 700

690 553

500

450

 Industry directly employs

378

nearly 2.23 million professionals  Indirect employment multiplier FY2006-07

FY2007-08

estimated to be 3.6x, translating to ~8 million additional jobs

FY2008-09E

FY- 2009E ~10.2 million ~8.0 million

~2.2 million

(Source IDC, NASSCOM)

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Talent pool continues to increase with 3.5 million additions this year Talent Availability Outturn Technical Graduates and Post Graduates(‘000) 5 1 4 4 5 4 3 7 9 2 7 4

2 0 0 0 -0 4 **

2 0 0 5 -0 6 **

2 0 0 7 -0 8 **

2 0 0 8 -0 9 **

Non-technical Graduate and post Graduate (‘000)

2432

Source: IAMR, Indiastat, UGC, MHRD, AICTE, NASSCOM

2003-04**

2557

2005-06**

2789

2007-08**

2940

2008-09**

OUR LOCATION

OUR LOCATION  Located in Chandigarh, 160

miles (towards North) from New Delhi (Capital of India)  Facility in “Chandigarh

Technology Park” – a venture of Chandigarh Administration, Government of India.  Adjacent to Infosys, Airtel, DLF,

Wipro, IBM, The Grand Hyatt, Pride Asia-Asia’s best self contained world class township.  10 Km. from Airport, 3 Km from

railway station and 8 Km from the general Bus stand.

WHY CHANDIGARH ?  Chandigarh (Tier-III, city) is most preferred IT destination ensuring lower labor

costs, lower real estate costs and reduced staff attrition (Source:- Jones Lang La Salle, leading real estate consultant) 

Chandigarh got third slot at NASSCOM - ATKEARNEY study on location road map of for IT-BPO growth.



Top IT players like Infosys, IBM, TCS, DELL, Quark, Wipro etc. are located

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High literacy rate of 81.9%

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No. 1 in the country in Human Development Index.

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Large knowledge pool of more than 20,000 engineers & qualified professionals, per annum.

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Low cost of operation

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Excellent government support

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Excellent business environment & infrastructure

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Excellent social & living environment.

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Only Well planned and modern city in India

MANAGEMENT & GOVERNANCE MODEL

FOUNDERS / PROMOTERS  Raman Aggarwal (43 years) (Chairman)- a professionally qualified Chartered Accountant having more than 25 years of experience to his credit, in the field of Accounts, Tax, Legal Strategy, Planning and Business Management.

 Anju Aggarwal (41 years) (Director & Head)- a professionally qualified Architect with a bankable experience of 20 years in the field of Architecture, Planning, Designing etc.

 Simpy Gupta (38 years) – a professionally qualified Law graduate and Company Secretary, having more than 15 years of experience in Legal & Corporate matters.

 R.K Aggarwal (65 years) - a qualified Civil Engineer, having more than 43 years of experience in Engineering line.

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INDEPENDENT DIRECTOR - DESIGNATE S.NO

NAME

QUALIFICATION

1

Mr. R.K Aggarwal

Engineer

2

Mr. B. Swarup Indian Revenue Service

DESIGNATION

EXPERIENCE

Civil Engineer, retired at 43 Years in Engineering & a Senior Position from " Construction Government Of India".

Retired at a Senior 40 Years in Policy, Position, as a Member strategy Planning & Tax of " Central Board Of Matters. Direct Taxes", Ministry Of Finance, India.

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GOVERNANCE MODEL  For each client, there will be a separate steering committee.  The Steering Committee shall comprise of four members, two from client side & two from the organization.  Under the steering committee, there will be five operational committees, consisting 2 members in each operational Committees (functions) from the steering committee - one from client side and other from the organization    

HR & Admin Committee Facility Management Committee Production Committee Accounts, Finance, Tax & legal Committee IT Infrastructure Management Committee

 Steering Committee will meet at least once in a month to review the operation Committee & formulate Policies & Strategies.  Operational committee will meet as per the requirements i.e. Daily basis, Weekly Basis & for monthly basis etc.

OUR ADVANTAGE

OUR ADVANTAGE                      

One Stop Shop Best People Talent Substantial Cost Savings Deep Domain Industry Knowledge & Expertise Best-in-Class Process and Quality System Cutting Edge Technology Highest Level of Security & Confidentiality Measures Strategic Location Superior Controls Scalability of Operations State of the Art Modular IT Facility Experienced Management Flexible and Transparent Delivery & Engagement Model Risk Mitigation through Robust Risk Management Framework Technology Enabled Business Solutions Low Attrition Rate through Best Recruitment & Retention Strategies Continuous Process Improvement Technology & Process Transformation Timely Delivery Robust Information & Security Management System Delivering the Best ROI Sound Financial Stability

FIVE REASONS OF OUR SUCCESS  Large Customer Network across Globe.  Deep Domain Knowledge & Expertise in various verticals  Unique & Cost Efficient newly transformed Engagement Model  World Class, State of Art, IT Infrastructure in India’s most preferred IT destination.  Sound Financial Health.

LIST OF EXISTING CUSTOMERS              

Quark Group of Companies Opera Software Emmersson Electric Patni Computers Heron Health Care Agilyst Hales Bebo Technology Meritech Buddha Slug ‘First to File’ Sochacom International Study Places Inc. Baya Tree Infocom

: USA : Norway : USA : USA : U.K. : USA : USA : USA : Japan : Switzerland : USA : Canada : USA : USA

OUR VALUE PROPOSITION Our value proposition is to ensure cost effective and efficient LPO Services by delivering high quality & technology enabled solutions.

VIEW OF OUR UPCOMING IT FACILITY

THANK YOU AEREN LPO A PRODUCT OF KARIN INFORMATICS SERVICES PVT. LTD.

Registered office: SCO 35, Second Floor, Sector -26, Chandigarh 160 019 Tel- 91-172-2790366, 2790075, Fax-91-172-2790260, Mobile-09814011278 E-mail: [email protected] Website: www.aerenlpo.com www.aerenoutsourcing.com, www.aerenbpo.com IT Facility: Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Chandigarh-160101