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VNPT VNPT – Cuéc– sèng True ®Ých life thùc
ICT APPLICATION IN DEVELOPMENTOF VNPT AND COMMUNITY Presented by Ms. Nguyen Thu Thuy Deputy Director of Business Development Division - VDC – VNPT Group Internet Building, Block 2A, Thang Long Int’l Village, HN.
CONTENT
1 2 3 4
VNPT’s Overview
Internet’s role in development
VNPT – For the benefits of Community
VNPT- Strategy for 2010
VNPT’s Overview VISION VNPT always plays a leading role in posts & telecoms development in Vietnam. VNPT has ability to reach the world market and can compete with big telecoms corporations.
• Leading post & telecoms group in Vietnam. • Modern
and
professional
management. • Diversified business fields. • Nearly 90,000 staff members • Cooperation relationship with hundreds partners.
of
international
MISSION VNPT always in best effort to effectively apply advanced post, telecom and informatics technologies in a bid to serve customers with good values.
INTERNET’s Role
Individuals Use Internet for information exchange, entertainment, education, shopping…
Enterprises – Organizations Use Internet for business information exchange, business serving, saving money spent on business management.
INTERNET’s Role Internet using demand of enterprises in Vietnam 88 96
Email 64
Information searching Download/Upload files
48
VPN applied among branches & headquarter
42 24
E-commerce 12
VoIP system Chatting
4
Participating in Fora
74 62
48
26 24
Music listening/game online/IPTV/watching online films
20 6
Video Conference
92
20
Research conducted at 300 enterprises. Persons who have known about services. Service users
2
8
Source: The 2006 research conducted by FTA.
INTERNET’s Role Internet using demands of individuals in Vietnam 97%
E-mail Chatting Access to popular websites Access to dating websites Reading online news Information searching by topics Information searching for business Looking for jobs Online education/co-operative research Download of images, videos, music files Online music listening Watching TV/IPTV Game online
88% 77% 33% 98% 97% 55% 41% 3% 80% 73% 47% 37% 59%
VoIP Online shopping
26%
Source: Acatel research, conducted by Lucent in 2007
INTERNET’s Role VNN Internet Network VNN Internet network owned by VNPT Group. Developed from SpringNET (1996) VDC – an affiliate of VNPT – is entitled to manage & operate VNN Internet network and deliver VNN Internet services. 1st Internet network spreading in 64/64 cities & provinces (2001). 1st network providing broadband services: Mega VNN, Wifi, FTTH… (since 2003). Has the largest number of subscriptions & more than a half of Vietnam’s market share. Voted as the best Internet networks by PC World & IDG for years.
INTERNET’s Role VNN – International Network
China China
VNIX
Japan Japan
IN FIGURES 4,340 Mbps
 1.250.000 users  1.250.000 users 3 Gbps
665 Mbps
Taiwan Taiwan
 1.1 Million broadband  1.1 Million broadband 10 Mbps
 19Gbps Gateway  19Gbps Gateway
8,080 Mbps
 6Gbps to VNIX  6Gbps to VNIX
Hong Kong Hong Kong
2x5Gbps 1x7.5Gbps
 2x5, 1x7.5 Gbps  2x5, 1x7.5 Gbps Backbone Backbone  nx155Mbps to 64  nx155Mbps to 64
United State United State
2,480 Mbps
155 Mbps
3 Gbps
3,255 Mbps
provices provices
Korea Korea
Singapore Singapore
08 Mbps
VNIX
Malaysia Malaysia
C CS
C CS
N NG
3
SM W
3
e on kb
c Ba
SMW
AA G
VINASAT1 April, 19th ,2008 H TV
Vietnam’s network & telecoms technology infrastructure
INTERNET’s Role VNN – Domestic Network
Phân m?ng qu?c t?
nal To In
To I
nte
To
l na tio a rn te In
a ti o
rna
tio n
VNN SERVICES LAYERS
tern
al
INTERNATIONAL INTERNET, MPLS VPN
VNN Gateway Routers
VNN MANAGEMENT, SECURITY & OPERATION LAYERS
VNN CACHING SYSTEM VNN Gateway Routers
VNN Gateway Routers
VNN BASIC SERVICES SYSTEMS
VNN CORE IP MPLS (nx2.5Gbps) Core Router
ADSL/NGN
VNN SECURITY SYSTEM
Phân m?ng tr?c
Core Router
VNN MANAGEMENT SYSTEMS
Core Router
VNN VALUE-ADDED SERVICES SYSTEMS
Distribution Routers Distribution Routers
links
IP Trunk links
s ink
VNN Remote POPs
IP Leased line Customers
Other ISP, Content Service providers
kl run
…, OTHER SYSTEMS
Access Routers
T IP
VNN GAMEZONES
IP T run k lin ks
Access Routers
IP Trunk
VNN IDC SYSTEM
VNN Remote POPs
Phân m?ng Distribution & Access
HNI, HCM P&T Distribution Routers
VNN BILLING SYSTEM
VNN SERVICES PROVISIONING SYSTEM
Copyright Technical Division Vietnam DataCommunication Company Last updated: 6/2005
INTERNET’s Role VNN’s advanced technology application Metro, WImax (test) MPLSVPN,NGN,ADSL++ VNN Infogate, Infogate, Roaming, prepaid Voip, Voip, ADSL, WIFI VoIP, VoIP, Data center services Frame Relay, IP VPN, WAP, Prepaid Internet Online services Based on IP VNN/Internet IXP, ISP,NIX VNN1260,1269
Remote printing VIETPAC
1993
1994
1997
1998
2000
2001
2002
2003
2007
VNPT – For the sake of community
“One million hours of free Internet access” program.
Website of Vietnam’s Communist Party
"Ha Long – A view from Internet"
VNN Internet Festival
Mega VNN Festival
Website of the Government of Vietnam
People Newspaper teleprinting
ASEM 5 Press Centre
APEC 14 Press Centre
VNPT – For the sake of community
10 years of Internet Vietnam
Study Encouragement Scholarship
Lobbying for the establishment of the Vietnam’s Internet Association
“Talents of Vietnam” Contest
IT Week
Bringing Internet to schools
Wimax Trial Project kicked off in Lao Cai province
Remote network for securities trading
Exporting Internet & International Cooperation
VNPT’s Strategy towards 2010 Always meeting the circle of demands FINALIZING
CREATING
INFRASTRUCTURE
NEW VALUES
Upgrades
Diversifies
backbone,
information on
international
the Internet.
gates, peering.. Applies new transfer technologies. Evaluates reasonable cost in order to lower service charges.
Creates new
Socializing INTERNET
applications supporting enterprises, such
SERVICES
as: VPN, VoIP, Video… Generates more entertainment
Researches &
applications:
develops more
VoD, IPTV…
service packages to meet customers’ demands…
VNPT’s Strategy towards 2010 Improving network infrastructure Continuously upgrades Internet gateway to 100Gbps by the end of 2010 & opens new connections. Focuses on peering with VNNIX & other ISPs, building data centres & improving the domestic Internet access speed. Continuously expands Internet broadband network to all regions, cities & provinces of the country to meet the customers’ demands. Expands NGN & Metro NET, pulls fiber-optic cables to all provinces of the country, increases the capacity of Internet backbone HN-DN-TPHCM to 20Gbps. Implements latest wireless technologies: Wifi, Wimax, NGN…
VNPT’s Strategy towards 2010 Diversifying products & services – Quality guaranteed Continuously
provides
service
packages:
ADSL,
SHDSL, Leased Line, FTTH... Diversifies wireless Internet services: Wifi, Wimax, CDMA… Develops sale network & simplifies service registration procedures. Creates more lucrative promotion programs. Promotes Internet public program in out-lying areas. Researches measures to make full use of international channel. Takes investigation and measurement of service qualities.
VNPT’s Strategy towards 2010 Improving customer care TO IMPROVE CUSTOMER DATABASE AND APPLY CRM IN CUSTOMER CARE.
TO BRING MORE BENEFIT TO CUSTOMERS BY VALUE- ADDED SERVICES & PROMOTION.
TO
REFORM
CALL
CENTER
TECHNICAL SUPPORT TEAM.
(18001260)
AND
VNPT’s Strategy towards 2010 Taking the leading role in… Consumption orientation, demand stimulation. Market pricing orientation. Latest technology application. Human resource development.
Brings Internet to remote areas.
Plays an important role in big IT projects of the Government.
Thank you very much!
ICT APPLICATION IN DEVELOPMENTOF VNPT AND COMMUNITY Presented by Ms. Nguyen Thu Thuy Deputy Director of Business Development Division - VDC – VNPT Group Internet Building, Block 2A, Thang Long Int’l Village, HN.
CONTENT
1 2 3 4
VNPT’s Overview
Internet’s role in development
VNPT – For the benefits of Community
VNPT- Strategy for 2010
VNPT’s Overview VISION VNPT always plays a leading role in posts & telecoms development in Vietnam. VNPT has ability to reach the world market and can compete with big telecoms corporations.
• Leading post & telecoms group in Vietnam. • Modern
and
professional
management. • Diversified business fields. • Nearly 90,000 staff members • Cooperation relationship with hundreds partners.
of
international
MISSION VNPT always in best effort to effectively apply advanced post, telecom and informatics technologies in a bid to serve customers with good values.
INTERNET’s Role
Individuals Use Internet for information exchange, entertainment, education, shopping…
Enterprises – Organizations Use Internet for business information exchange, business serving, saving money spent on business management.
INTERNET’s Role Internet using demand of enterprises in Vietnam 88 96
Email 64
Information searching Download/Upload files
48
VPN applied among branches & headquarter
42 24
E-commerce 12
VoIP system Chatting
4
Participating in Fora
74 62
48
26 24
Music listening/game online/IPTV/watching online films
20 6
Video Conference
92
20
Research conducted at 300 enterprises. Persons who have known about services. Service users
2
8
Source: The 2006 research conducted by FTA.
INTERNET’s Role Internet using demands of individuals in Vietnam 97%
E-mail Chatting Access to popular websites Access to dating websites Reading online news Information searching by topics Information searching for business Looking for jobs Online education/co-operative research Download of images, videos, music files Online music listening Watching TV/IPTV Game online
88% 77% 33% 98% 97% 55% 41% 3% 80% 73% 47% 37% 59%
VoIP Online shopping
26%
Source: Acatel research, conducted by Lucent in 2007
INTERNET’s Role VNN Internet Network VNN Internet network owned by VNPT Group. Developed from SpringNET (1996) VDC – an affiliate of VNPT – is entitled to manage & operate VNN Internet network and deliver VNN Internet services. 1st Internet network spreading in 64/64 cities & provinces (2001). 1st network providing broadband services: Mega VNN, Wifi, FTTH… (since 2003). Has the largest number of subscriptions & more than a half of Vietnam’s market share. Voted as the best Internet networks by PC World & IDG for years.
INTERNET’s Role VNN – International Network
China China
VNIX
Japan Japan
IN FIGURES 4,340 Mbps
 1.250.000 users  1.250.000 users 3 Gbps
665 Mbps
Taiwan Taiwan
 1.1 Million broadband  1.1 Million broadband 10 Mbps
 19Gbps Gateway  19Gbps Gateway
8,080 Mbps
 6Gbps to VNIX  6Gbps to VNIX
Hong Kong Hong Kong
2x5Gbps 1x7.5Gbps
 2x5, 1x7.5 Gbps  2x5, 1x7.5 Gbps Backbone Backbone  nx155Mbps to 64  nx155Mbps to 64
United State United State
2,480 Mbps
155 Mbps
3 Gbps
3,255 Mbps
provices provices
Korea Korea
Singapore Singapore
08 Mbps
VNIX
Malaysia Malaysia
C CS
C CS
N NG
3
SM W
3
e on kb
c Ba
SMW
AA G
VINASAT1 April, 19th ,2008 H TV
Vietnam’s network & telecoms technology infrastructure
INTERNET’s Role VNN – Domestic Network
Phân m?ng qu?c t?
nal To In
To I
nte
To
l na tio a rn te In
a ti o
rna
tio n
VNN SERVICES LAYERS
tern
al
INTERNATIONAL INTERNET, MPLS VPN
VNN Gateway Routers
VNN MANAGEMENT, SECURITY & OPERATION LAYERS
VNN CACHING SYSTEM VNN Gateway Routers
VNN Gateway Routers
VNN BASIC SERVICES SYSTEMS
VNN CORE IP MPLS (nx2.5Gbps) Core Router
ADSL/NGN
VNN SECURITY SYSTEM
Phân m?ng tr?c
Core Router
VNN MANAGEMENT SYSTEMS
Core Router
VNN VALUE-ADDED SERVICES SYSTEMS
Distribution Routers Distribution Routers
links
IP Trunk links
s ink
VNN Remote POPs
IP Leased line Customers
Other ISP, Content Service providers
kl run
…, OTHER SYSTEMS
Access Routers
T IP
VNN GAMEZONES
IP T run k lin ks
Access Routers
IP Trunk
VNN IDC SYSTEM
VNN Remote POPs
Phân m?ng Distribution & Access
HNI, HCM P&T Distribution Routers
VNN BILLING SYSTEM
VNN SERVICES PROVISIONING SYSTEM
Copyright Technical Division Vietnam DataCommunication Company Last updated: 6/2005
INTERNET’s Role VNN’s advanced technology application Metro, WImax (test) MPLSVPN,NGN,ADSL++ VNN Infogate, Infogate, Roaming, prepaid Voip, Voip, ADSL, WIFI VoIP, VoIP, Data center services Frame Relay, IP VPN, WAP, Prepaid Internet Online services Based on IP VNN/Internet IXP, ISP,NIX VNN1260,1269
Remote printing VIETPAC
1993
1994
1997
1998
2000
2001
2002
2003
2007
VNPT – For the sake of community
“One million hours of free Internet access” program.
Website of Vietnam’s Communist Party
"Ha Long – A view from Internet"
VNN Internet Festival
Mega VNN Festival
Website of the Government of Vietnam
People Newspaper teleprinting
ASEM 5 Press Centre
APEC 14 Press Centre
VNPT – For the sake of community
10 years of Internet Vietnam
Study Encouragement Scholarship
Lobbying for the establishment of the Vietnam’s Internet Association
“Talents of Vietnam” Contest
IT Week
Bringing Internet to schools
Wimax Trial Project kicked off in Lao Cai province
Remote network for securities trading
Exporting Internet & International Cooperation
VNPT’s Strategy towards 2010 Always meeting the circle of demands FINALIZING
CREATING
INFRASTRUCTURE
NEW VALUES
Upgrades
Diversifies
backbone,
information on
international
the Internet.
gates, peering.. Applies new transfer technologies. Evaluates reasonable cost in order to lower service charges.
Creates new
Socializing INTERNET
applications supporting enterprises, such
SERVICES
as: VPN, VoIP, Video… Generates more entertainment
Researches &
applications:
develops more
VoD, IPTV…
service packages to meet customers’ demands…
VNPT’s Strategy towards 2010 Improving network infrastructure Continuously upgrades Internet gateway to 100Gbps by the end of 2010 & opens new connections. Focuses on peering with VNNIX & other ISPs, building data centres & improving the domestic Internet access speed. Continuously expands Internet broadband network to all regions, cities & provinces of the country to meet the customers’ demands. Expands NGN & Metro NET, pulls fiber-optic cables to all provinces of the country, increases the capacity of Internet backbone HN-DN-TPHCM to 20Gbps. Implements latest wireless technologies: Wifi, Wimax, NGN…
VNPT’s Strategy towards 2010 Diversifying products & services – Quality guaranteed Continuously
provides
service
packages:
ADSL,
SHDSL, Leased Line, FTTH... Diversifies wireless Internet services: Wifi, Wimax, CDMA… Develops sale network & simplifies service registration procedures. Creates more lucrative promotion programs. Promotes Internet public program in out-lying areas. Researches measures to make full use of international channel. Takes investigation and measurement of service qualities.
VNPT’s Strategy towards 2010 Improving customer care TO IMPROVE CUSTOMER DATABASE AND APPLY CRM IN CUSTOMER CARE.
TO BRING MORE BENEFIT TO CUSTOMERS BY VALUE- ADDED SERVICES & PROMOTION.
TO
REFORM
CALL
CENTER
TECHNICAL SUPPORT TEAM.
(18001260)
AND
VNPT’s Strategy towards 2010 Taking the leading role in… Consumption orientation, demand stimulation. Market pricing orientation. Latest technology application. Human resource development.
Brings Internet to remote areas.
Plays an important role in big IT projects of the Government.
Thank you very much!
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