Zeeshan Haider

ZEESHAN HAIDER Professional Experience:Ex.MBA (Marketing) from Bhartiya Institute of Planning & Management, New Delhi (2009) and B.Tech (Mechanical) from UPTU, Lucknow (2006) having 3.5 yrs experience in Service and Sales with Blue Star Ltd and Whirlpool of India ltd.

Working with Blue Star Ltd as Sr. Executive (State Head) managing Sales in UP & Uttaranchal State. (From 2nd April’09 – till date)

Company Profile: - Largest & preferred Air Conditioner & Commercial Refrigeration Company in India. Since –1943 Blue Star manufactures and markets a wide range of airconditioning and commercial refrigeration systems and products. These include large central airconditioning plants, packaged air-conditioning systems, split and window air conditioners, water coolers, bottle coolers, bottled water dispensers, ice-cube machines, deep freezers and cold storages.

Responsible for:1. Achieving Sales Targets a. To achieve product wise sales and Market share targets. b. To set Dealers target which is monitored on weekly basis. c. Collection & monitoring the outstanding of Dealers. d. Expanding Sales network and ensuring proper coverage. Establishment of a close network of sound dealers in the territory to tap the market potential effectively. 2. Improving Brand Positioning a. Ensuring new product launch activities. b. Development of Marketing Strategies & policies to increase share of market.

3. Improving Dealer Satisfaction level a. Doing Dealer & Branch evaluation and preparing improvement plan. b. Preparing Dealer Satisfaction Action Plan & Dealer Meet to motivate them. Guiding the dealers and nurturing their sales team to ensure achievement of sales targets. 4. Managing MIS & Reporting a. Preparing Dealer-wise wholesale data b. Preparing month wise Booking, Billing & Collection MIS. c. Inventory Control of mandatory spares.

Achievements: 1 Achieved “Best Selling” Award in Q1-09 that acknowledge Outstanding 2

Performance in Northern Region. Achievement of 63% of Yearly Target in H1-09 (Second Highest among All India)

Worked with Whirlpool of India Ltd as Territory Service Executive (Area Manager) in Gorakhpur & Jhansi Area Office (UP) (From 23rd June 06– 01 April08)

Company Profile: - Today, Whirlpool is the most recognized brand in home appliances in India and holds a market share of over 30%. The company owns three state-of-the-art manufacturing facilities at Faridabad, Pondicherry and Pune. Each of these manufacturing set-ups features an infrastructure that is witness of Whirlpool's commitment to consumer interests and advanced technology.

Responsible for:1. Increasing the AMC, Spares business of all products such as Room AC, Washers, Refrigerators, microwave etc.. 2. To maintain highest level of customer satisfaction index by continuously meeting commitments for quality standards. 3. Overall spare management and inventory management. 4. Service coordination Between Service partner and Company. 5. Handling Escalated Customers. 6. Providing training to all service technicians for customer handling, technical support, new products information etc. by local & regional trainers. 7. Encourage discussions on quality related issues and on the services, Call operations, with associates, executive, managers and technicians, handling a wide network of Dealers/Associates spread in our territories.

Achievements: 1. Achieved ‘Well Done’ awards in Whirlpool Of India Ltd. in March’07, April’07 & June’07 that acknowledges outstanding performances that go beyond the call of duty and the display of leadership behaviour which is critical to organizational success.

2. Achieved ‘Best of the Best’ Team Award in Whirlpool of India Ltd. 3. Joined as Trainee Executive and was promoted to Territory Service Executive in 9 months.

Professional Trainings undergone:1. 2. 3.

Channel Management Program– in Ramoji Film City, Hyderabad. Technical Training at Dadra Package Factory and Whirlpool of India Ltd. Interpersonal & Written Communication Skill Training. (Blue Star Ltd.)

Educational Qualification & Achievements:1. Ex.MBA (Marketing) from Bhartiya Institute of Planning & Management, New Delhi in 2009. 2. B. Tech. in Mechanical Engineering from U.P.T.U, Lucknow in 2006. 3. Organized and managed all the activities of the college fest from 2002-2006. 4. Won a no. of certificates in Elocution Competitions at schools & College. 5. President of Mechanical Dept in College.

Training & Projects:1. Industrial Summer Training in ‘RESEARCH DESIGN AND STANDARD ORGANISATION’ (Vehicle Dynamic Group) Lucknow in 2004. 2. Industrial Summer Training in ‘AQUA MALL WATER SOLUTION LIMITED (Subsidiary of Eureka Forbes Ltd)’, Bhimtal in 2005. Topic of my Project is Manufacturing Process. 3. Presented Seminar on the topic ‘SMART STRUCTURE’. 4. Presented Final year project on ‘FABRICATION & STUDY OF HYDRAULIC BRAKES’

Strengths:1. Hardworking & Self-Confident 2. Progressive & Quick Learner 3. Dedication towards the job assigned 4. Good communication skills & Team Spirit

Personal Information:Permanent add : H.No 109, L-6, Sector N1, Aliganj, Lucknow.Uttar Pradesh. Cell No : +919839126972 e mail : [email protected] Date of birth : 10th June 1983 Sex : Male Nationality : Indian. Passport No : F 1933301. Fathers Name : S. Naseem Hasan. Mothers Name : Late Razia Khatoon Linguistic Proficiency: English, Hindi. References:Available on Request. Declaration:I hereby affirm that the information in this document is accurate and true to the best of my knowledge.

Place: Lucknow

Zeeshan Haider