Body and paint shop Body Trimming
Chassis axle & engine assembly
Body, fenders assembly & roll down
Test cell
Conveyer Stores
AXLE
Transmission
Engine
FAI
Office Office
Road test CAI
RFI, Yard check and dispatch
Going to RFI every evening and observing all the defects If a similar manual error observed in multiple vehicles immediately cautioning the worker responsible and informing the cell officer. For vendor part error informing the SQA official Mr. Amol Desai and convincing him that it is a vendor defect. Observing all defects carefully and discussing it with the line officers to decide whether it’s a manual /vendor/process/design error . Making RFI data according to the discussion Assigning module to each defect. Giving feedback at morning standing meeting to the PU manager. Recording the action plan decided by PU manager and follow up of closed concerns at morning meeting.
Making cause and effect diagrams and why-why analysis to confirm the root cause Disadvantage : Analysis done by a single person or a single dept. Team Agreement issues while signing off the concerns Lack of co-ordination
Phase I
Conformity Analysis (L0) Yes
Concern Resolved NO
Phase II
QC Story initiated/Level 1(L1) analysis
Concern Resolved NO
Phase III
Design related concerns escalated to PVT Concern Closed
Yes
P
PLA N
A
1234-
Select the subject (theme/issue) Justify the choice Understand the current situation Select targets
ACT
D DO
P 9- Summarize and plan future action 8- Standardize
A
D C
7- Confirm the effects
CHECK
5- Analyze 6- Implement corrective measures
C
Fuel tank
Eye end of fuel main pipe
Copper washers
Banjo bolt Fuel main pipe
Brake fluid reservoir
Sensor
BRAKE BOOSTER
Terminal backout
Leaking joint
Clutch fluid reservoir
Clutch Bundy tube Clutch fluid filter
Before
After
AFTER
BEFORE
Mechanical torque wrench
Torque sensing device and Alarm
Mechanical cum Electronic torque wrench
Wheel sensor
A break in the surface of a thing made by scratching, or by rubbing with anything pointed or rough; a slight wound, mark, furrow, or incision is identified as a scratch. EFFECTS ON CUSTOMER: Scratches play an important role in body aesthetics of the vehicle. Decreases the strength of the effected part and make it prone to rusting. Customer dissatisfaction. w, or incision is identified as a scratch.
200
0 PVT / 171
PROCESS
DEFECTS
110
OTHER PU/ 34
99
PROBLEM
SHORTAGE
97
DEFECTS
92
RELATED
DESIGN
565
VENDOR
600
DEFECTS
800
MANUAL
1000
DEFECTS
1200
SCRATCHES
1400
1171 120
100
66 80
538
400 100
80
60
40
20
0
PFC PFMEA CP
FORMATS