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Understanding Human Communication
aklanta 1
Tuesday, October 14, 2008
Understanding Human Communication
Objective and scope of presentation… to understand how we communicate elements of communication factors that influence communication anything in our hands?
2
Tuesday, October 14, 2008
Understanding Human Communication
I confess… not a good communicator just to share experience you already know most of the concepts not absolute facts accept or reject only after processing understanding does not guarantee mastery
3
Tuesday, October 14, 2008
Understanding Human Communication
Why do we need to communicate? Basic Human Needs…
4
Tangible
Intangible
Food Cloth Shed Transport
Knowledge Love Care Affection
Tuesday, October 14, 2008
Understanding Human Communication
Why do we need to communicate? Basic Human Needs… 10%
90%
Outsourced 5
Self generated Tuesday, October 14, 2008
Understanding Human Communication
Why do we need to communicate? To fulfill 90 % of our needs we need to reach out to others We need to convey We need to communicate
6
Tuesday, October 14, 2008
Understanding Human Communication
And it starts here…
Co-relation
Signified 7
Soccer Ball
Signifier Tuesday, October 14, 2008
Understanding Human Communication
we have the options… Signified
Signifier
Objects
• Verbal Language
Feelings
• Non-Verbal Language
Processes
•Signs
• Symbols
• Gestures
8
Tuesday, October 14, 2008
Understanding Human Communication
And it starts here… W &@%^ &G+£
9
Tuesday, October 14, 2008
Understanding Human Communication
And it starts here… W &@%^ &G+£
Sender 10
Medium
Receiver Tuesday, October 14, 2008
Understanding Human Communication
it completes only after… Messag e
Sender
Medium
Receiver
Respons e
11
Tuesday, October 14, 2008
Understanding Human Communication
What is the most important element
Language?
12
Tuesday, October 14, 2008
Understanding Human Communication
we perform these in a matter of seconds… Interpersonal Communicati on
Auto Communicatio n
13
Auto Communicatio n
Tuesday, October 14, 2008
Understanding Human Communication
So the elements of communication are… Medium Sender • Something to say (Message) • Willingness to share • Ability to encode
14
Intangible • Language Tangible • Sound waves • Phone • Fax • Email…
Receiver • Willingness to listen • Understanding • Willingness to respond
Tuesday, October 14, 2008
Understanding Human Communication
So the elements of communication are… Medium
Eager to pass on some message
Sender • Something to say (Message) • Willingness to share • Ability to encode
Intangible Clear about the message to be passed on Receiver • Language • Willingness to listen Understand what to say • Understanding Tangible • Willingness to respond Understand how to say • Sound waves • Phone Understanding of the medium • Fax • Email…
Understanding of the receiver
15
Tuesday, October 14, 2008
Understanding Human Communication
So the elements of communication are… NOISE Sender No common language • Something to say (Message) Improper use of • Willingness to share • language Ability to encode
Regional differences of Languages
Medium Intangible • Language Tangible • Sound waves • Phone • Fax • Email…
NOISE Noisy Receiver • Willingness to listen Environment Noisy phone line • Understanding • Willingness to respond Network problem Corrupt e mail Power cut
Culturally different gestures 16
Tuesday, October 14, 2008
Understanding Human Communication
So the elements of communication are… Medium Intangible Sender Selective Exposure • Language • Something to say (Message) Resistance to conflicting ideas Tangible • Willingness to share • Ability to encode Selective perception •• Sound waves Phone • Fax Selective retention • Email…
17
Receiver • Willingness to listen • Understanding • Willingness to respond
Tuesday, October 14, 2008
Understanding Human Communication
You too Brutus !
I thrice presented him a kingly crown, He was my friend, faithful and justthis to me: Which he did thrice refuse: was But Brutus says he was ambitious; ambition? And Brutus issays an honourable man Yet Brutus he was ambitious; I come to bury Caesar, not to praise And, sure, he is an honourable man him…
18
Tuesday, October 14, 2008
Understanding Human Communication
Yuji san, are you happy?
19
Tuesday, October 14, 2008
Understanding Human Communication
thank U…
20
Tuesday, October 14, 2008
aklanta 1
Tuesday, October 14, 2008
Understanding Human Communication
Objective and scope of presentation… to understand how we communicate elements of communication factors that influence communication anything in our hands?
2
Tuesday, October 14, 2008
Understanding Human Communication
I confess… not a good communicator just to share experience you already know most of the concepts not absolute facts accept or reject only after processing understanding does not guarantee mastery
3
Tuesday, October 14, 2008
Understanding Human Communication
Why do we need to communicate? Basic Human Needs…
4
Tangible
Intangible
Food Cloth Shed Transport
Knowledge Love Care Affection
Tuesday, October 14, 2008
Understanding Human Communication
Why do we need to communicate? Basic Human Needs… 10%
90%
Outsourced 5
Self generated Tuesday, October 14, 2008
Understanding Human Communication
Why do we need to communicate? To fulfill 90 % of our needs we need to reach out to others We need to convey We need to communicate
6
Tuesday, October 14, 2008
Understanding Human Communication
And it starts here…
Co-relation
Signified 7
Soccer Ball
Signifier Tuesday, October 14, 2008
Understanding Human Communication
we have the options… Signified
Signifier
Objects
• Verbal Language
Feelings
• Non-Verbal Language
Processes
•Signs
• Symbols
• Gestures
8
Tuesday, October 14, 2008
Understanding Human Communication
And it starts here… W &@%^ &G+£
9
Tuesday, October 14, 2008
Understanding Human Communication
And it starts here… W &@%^ &G+£
Sender 10
Medium
Receiver Tuesday, October 14, 2008
Understanding Human Communication
it completes only after… Messag e
Sender
Medium
Receiver
Respons e
11
Tuesday, October 14, 2008
Understanding Human Communication
What is the most important element
Language?
12
Tuesday, October 14, 2008
Understanding Human Communication
we perform these in a matter of seconds… Interpersonal Communicati on
Auto Communicatio n
13
Auto Communicatio n
Tuesday, October 14, 2008
Understanding Human Communication
So the elements of communication are… Medium Sender • Something to say (Message) • Willingness to share • Ability to encode
14
Intangible • Language Tangible • Sound waves • Phone • Fax • Email…
Receiver • Willingness to listen • Understanding • Willingness to respond
Tuesday, October 14, 2008
Understanding Human Communication
So the elements of communication are… Medium
Eager to pass on some message
Sender • Something to say (Message) • Willingness to share • Ability to encode
Intangible Clear about the message to be passed on Receiver • Language • Willingness to listen Understand what to say • Understanding Tangible • Willingness to respond Understand how to say • Sound waves • Phone Understanding of the medium • Fax • Email…
Understanding of the receiver
15
Tuesday, October 14, 2008
Understanding Human Communication
So the elements of communication are… NOISE Sender No common language • Something to say (Message) Improper use of • Willingness to share • language Ability to encode
Regional differences of Languages
Medium Intangible • Language Tangible • Sound waves • Phone • Fax • Email…
NOISE Noisy Receiver • Willingness to listen Environment Noisy phone line • Understanding • Willingness to respond Network problem Corrupt e mail Power cut
Culturally different gestures 16
Tuesday, October 14, 2008
Understanding Human Communication
So the elements of communication are… Medium Intangible Sender Selective Exposure • Language • Something to say (Message) Resistance to conflicting ideas Tangible • Willingness to share • Ability to encode Selective perception •• Sound waves Phone • Fax Selective retention • Email…
17
Receiver • Willingness to listen • Understanding • Willingness to respond
Tuesday, October 14, 2008
Understanding Human Communication
You too Brutus !
I thrice presented him a kingly crown, He was my friend, faithful and justthis to me: Which he did thrice refuse: was But Brutus says he was ambitious; ambition? And Brutus issays an honourable man Yet Brutus he was ambitious; I come to bury Caesar, not to praise And, sure, he is an honourable man him…
18
Tuesday, October 14, 2008
Understanding Human Communication
Yuji san, are you happy?
19
Tuesday, October 14, 2008
Understanding Human Communication
thank U…
20
Tuesday, October 14, 2008
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