Training Abacus Nps Fares 001

SINE IN: Sine in Pass code PCC (PESUDO CITY CODE OR USER ID) SINE OUT: SO* SO AREAS: Area status Active area Change area

SI*1234 ABACUS1 e.g. Y5Q8

To sign out from all working areas To sign out from current working area

*S* *S ¤C

CHECK LINIATA (OWN TERMINAL) ¥J (YOUR TERMINAL ADDRESS) LINIATA OF OWN PCC PE*Y5Q8 (PCC IS YOUR FOUR LETTER ID E.G Y5Q8) HOST SYSTEM HELP F*FOX (Display list of contents) F*5 (choose line number) F*1*1 (Display specific line no # with sub line no #) F*FOX-C (FOX list items beginning with letter C) F*FOX/7T (FOX list items for specific field) F*FOX/DISPLAY/AIR/AVAILABILITY (Specific topic related help) F*FOX/DECODE/ENCODEF* (REDISPLAY LAST FOX PAGE)

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ABACUS HOST REFERENCE DIRECT HOST SYSTEM (DRS PAGES) Y/AAI/SYS SYSTEM NEWS & UPDATE Y/AAI/AIR PARTICIPANT CARRIER Y/AAI/PDT AIRLINE PRODUCT INFO Y/MKT/PK1 AIRLINE CONTACT etc. Y/VEN/TTV PIA RULES &POLICES Y/CLM/QPK PIA PNR CLAIM FORMAT Y/VEN AIRLINE DETAIL Y/HHL HOTEL INDEX Y/AAI/PDT/P50 PASSIVE SEGMENT DETAIL HELP DISPLAY BY CODE F*SWPQFL (SPECIAL SERVICE REQUEST e.g.> WCHR, BSNT) ENCODING FUNCTION W/-CCPARIS W/-ALEMIRA W/EQ-BOEING W/-CYKUALALUMPUR W/-ATLHR¥ATLGW HCCC/ENGLAND HCCCA DECODE FUNCTIONS W/*MAA W/*LHR W/*IC W/PK*737

Basic Functionalities

Show city codes Show the Airline code Show the aircraft code Nearest airport from specific city Distance b/w two airport in same city Show country code Show states code

(CHENNAI, INDIA)) (AIRPORT CODE)

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ABACUS CALENDAR FUNCTION T¤MAY T¤MAY/05 T¤14MAR¥21 T¤15MAY-23 T¤11JAN-26JAN

Current mouth Previous mouth Future date (add days) past date (subtract days) Determine no> of days

CALCULATOR T¤123¥345 T¤297-167 T¤615*5 T¤67/3

Addition Subtraction Multiply Division

TIME T*SIN T¤ETLHE/NYC T¤ET1100SIN/KHI CURRENCY CONVERSION DC*CUR DC*EUR DC*AUSTRIA DC¥CAD200/USD WEATHER INFORMATION ¤WEA/EF*LON ¤WEA/CF*LAX ¤WEA/AV*LAX ¤WEA/HELP

Basic Functionalities

Time at moment in Singapore Time difference between cities Time to time deference

List of Codes Conversion by currency code Conversion by country name Conversion between countries

Extended Weather City Forecast Average monthly Temp for the year Weather help

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ABACUS TAX TXHELP TX*PAKISTAN TX*N (N is line number) SCHEDULE SKHILHR S23MAYKHILHR S23SEPLHEDXB5P S27DECKHIDXB¥EK S20NOV LHEDXB¥EK/ES S* S-1 S¥2

Current Date Specific Date with Time particular carrier Schedule Change Extended Schedule Display more schedule One day back Schedule Next day

CARRIER AGREEMENT W/*EK¥*CX W/*PK¥ALL

EK with CX airline PIA with all airline

CITY PAIR AVIALBILITY (CPA) DISPLAY 112MAYKHIDXB Basic entry 112MAYKHIDXB¥EK Specific date & with airline 112MAYKHILHR0900MCT Via MCT to LHR in specific time 129JUNKHILHR9A/D In specific time with direct flight 120NOVSINLAX9AHKG040 OPTIONAL QUALIFER 1* 1¥1 1-2 1FRA

Basic Functionalities

More Availability Next day Last days Change destination - -

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ABACUS 1*DLHE 1R 1R¥10 1R-5

Change departure city Return on same day Return after 10 days Return before 5 days

DIRECT AVAILBILITY 122MAYDXBLHR¤EK 1¤¥1 1¤-2 1¤UA

Next day Last 2 days Carrier

MINIMUM CONNECTION TIME (MCT) T*CT-LHR/SQBA/ID TICKETING & BAGGAGE AGREEMENT CHECK W/*MH¥ALL VERIFY FLIGHT OPERATION 2PK309 verify flight operation on current date 2EK615/29OCT verify flight operation for a future date 2NH202/23JUNLHRNRT VERIFY FLIGHT INFORMATION VA*1 after initial CPA for selective line no VA*1/2 with two line no VI*1 for specific itinerary segment no V*PK723/15AUGLHE for Flight NBR and DATE MEAL CODES: DU*/SPM DU*/MLS DU*/CLS

Basic Functionalities

Meal code Meal code table Class of service table - -

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ABACUS TIMATIC ¤¤TIM TIRA/NAKHI/EMDXB/DELHR/TRMCT NA Nationality of passenger EM Embarkation point of passenger DE Destination point of passenger TR Transit point of passenger OTHER FUNCTION TINEWS TIRULES TIRA TIRH PAGE MOVEMENT TIPN NEXT PAGE TIPB PREVIOUS PAGE TIPL LAST PAGE TIPF FIRST PAGE TILCC/PAKISTAN (AVAILABLE AIRPORT CITIES) TIRCC/PK TIRGL (ALL country group names and codes) TIRGL/SCHS Schengen QUIT (COME OUT FROM TIM)

Basic Functionalities

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ABACUS

BASIC PASSENGER NAME RECORD (PNR) MANDATORY FIELDS 1. NAME 2. ITINERAY 3. TICKETING Field 4. PHONE 1. NAME -ALI/KHAN MR -2ALI/KHAN MR/SHUMAILA MRS -KHAN/AHMED MSTR*C09 -I/BILAL/AHMED MSTR*I09 3INFT/BILAL/AHMED MSTR/16-1.1 To pass message in SSR. 2. SELLING OR ITINERARY 01Y13 (here 1 is seat and 2 is line no) 01Y13K14 (Selection for married segments with different seat codes) 01Y2* (married segment) REQUEST 01Y2LL PASSIVE SEGMENT 0PK305Y19DECLHEKHIGK1*SSTEYR OPEN SEGMENT 0PKOPENY20DECLHEKHIDS1

Basic Functionalities

Airline Reloc

OR

01Y1OPEN

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ABACUS ARUNK /1 (/ is Identifier and 1 is line number after that you pass arunk) 3. TICKETING & TIME LIMIT: 7T-A during finalizing PNR pas this entry 7T-TK2144400234556¥N-1.1 Single person 7T-TK2144400234445-46¥N1.1-1.2 More then one person 7T-TK2144400234567, 465¥N1-2 in case different serial NBR 7T-TK2144400234567,568-568,570¥N1-2 Incase conj. Tkt for more than 1 pax. 4. PHONE 90800 11 119 OR N*¤ NM RCVD 6RAJA ER &

don’t use any symbol after contact NBR star move

IR

RETRIEVAL OF PNR *-SADIA/AHMED MR *-Y5Q8-SADIA *FFYUYT DISPLAY ITINERARY *I *IA *IAB TIME LIMIT 7TAW20DEC/ 81600/17DEC

Its automatically goes to Que # 9 Can be automatically cancelled at specified date

Basic Functionalities

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ABACUS DISPLAY RECORD *A STANDARD PNR: STEP1 -ALI/KHAN MR§-BILAL/KHAN CHD*C09§-I/JEYA/KHAN MSTR*I08§ 7T-A§90800 11 119ABACUS§6KHAN STEP 2 122JULKHIDXB¤EK« 02V13« STEP 3 ER« THEN

IR

EXAMPLE 1.1ALI/KHAN MR 2.1BILAL/KHAN MSTR*C09 3.I/1JEYA/KHAN MISS*I08 1 EK 605V 22JUL 5 KHIDXB HK2 0545 0645 /DCEK*C4RSBW TKT/TIME LIMIT *1.T-A PHONES 1. ISB0800 11 119ABACUS PASSENGER DETAIL FIELD EXISTS - USE PD TO DISPLAY TICKET RECORD - NOT PRICED GENERAL FACTS *1.OSI YY CHD 09YRS *2.OSI YY INF 08MTHS RECEIVED FROM - KHAN*

Basic Functionalities

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ABACUS Y5Q8.DWX*ASG 0335/14JUN05 MEFAHX H

REMEMBER THE FOLLOWING POINTS: Don’t cancel & rebook again and again if possible make new PNR 1. Try to complete PNR in lesser transaction. 2. Avoid unnecessary selling or fishing. 3. Please refer to the airline policy for reconfirmation and name change. 4. Remove HX segment from the PNR. 5. Your booking will not confirm unless you get the airline Pnr. SHORT CUT KEYS *A *I *N PNR (OPTONAL FIELD) GENERL FACTS FIELD Other services Information (OSI) 3OSI YY LCTC 0800 111119 ABACUS TRAINING ROOM. 3OSI EK THE PASSENGER IS DEFINITE-1.1 3OSI EK INF TKT NO XXXXXXXXXXXXXX-3.1 3INFT/KHAN/ALI MSTR/16-1.1

Basic Functionalities

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ABACUS SPECIAL SERVICE REQUEST: DU*/SPM View of meal codes 3MOML-0 Meal for all PSGRS on all segments 3WCHR-2.1 Wheel chair for PAX NBR 2 3VGML2-3.1 Meal for PAX NBR 3 and line no 1 3KSML1, 3-1.1 Meal for PAX 1 on SEG 1 & 3 35. HK Update status codes to HK. F*SWPQFL SSR field codes OTHER INFORMATION 3OTHS/EK EXTRA BLANKET

FOR

PAX

NO 2

REMARKS FIELD 5 PNR MADE BY ON CHEQUE PASSPORT INFORMATION 3DOCS1/P/PK/AB456379/PK/24SEP1977/M/20FEB2009/ALI/KHAN-1.1

VISA INFORMATION 3DOCO/PK/V/123456/PK/16NOV05/USA-1.1 VISA INFORMATION FOR INFANT 3DOCO/PK/V/123456/PK/16NOV05/USA/I-1.1 RESIDENT INFORMATION 3DOCA1/D/US/82 MAIN ST/ NEWYORK/NY/9999-1.1 3DOCA1/D/US/82 MAIN ST/ NEWYORK/NY/I9999-1.1

RESIDENT INFORMATION 3DOCA1/R/PK/40 STREET F-7/2/ISLAMABAD/PK/9999-1.1 3DOCA1/R/PK/40 STREET F-7/2/ISLAMABAD/PK/I9999-1.1 Y/AAI/PDT/P60-61 Y/VEN/TTV/P18 F*VCVMWK format

Basic Functionalities

(Passport format for other carriers) (Passport port format for PIA) Which Airline accept above

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ABACUS SEAT MAP DISPLAY 4G*SQ2Y1JUNSINSFO 4G1* 4G1/19A-1.1 4GA/3A-2.1 4G1, 3/14A15A-1.1, 1.3 Y/AAI/PRS

General Seat Map Seat map display in PNR Select seat from map Seat assign for all segment Multiple SEG & Seat on different row

MAP MOVEMENT ¤MD MOVES DOWN ¤MU MOVES UP ¤MB MOVE BOTTOM ¤MT MOVE TOP GENERAL SEAT RESERVATION 4GA/NA-1.1 Non-Smoking Seat For all SEG 4GXALL Cancel all seat 4GXEK Cancel specific carrier 4G1HK Updates status converts KK TO HK FREQUENT FLYER (FF) NUMBER PT* DISPLAY ALL CARRIER WITH FF AGREEMENT PT*BA SPECIFIC CARRIER FFBAXXXXXXX-1.1 FOR ALL SEGMENTS *FF DISPLAY DETAIL OF FF FILED E-MAIL ADDRESS FIELD NOTE: UNDERSCORE “_” IS CONSIDER “==“TWO TIME EQUAL SIGN (SHIFT + NAME KEY 2 TIMES) PE¥[email protected]¥N-1.1 *PE 6HASAN

Basic Functionalities

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ABACUS EM

End of Mail MODIFICATION IN PNR

CHANGE NAME (ONLY SECOND NAME) -1.1¤MALIK MR ITINERARY AND SEGMENT SELECTIVE SEGMENT CENCELL 1. X1 2. X3 3. X1/3 CHANGE OF CLASS: X1¥0025NOV WC1Y FOR 1 SEGMENT TO Y CLASS WC1J/2F FOR MORE THEN 1 SEGMENT X1-2¥0025NOV WCAY FOR ALL SEGMENTS INCREASE IN PARTY , 3S2 , 3S1-4 , 3S1-4/6

(Before 1st end transaction) FOR SPECIFIC SEGMENT FOR RANGE OF SEGMENT SPECIFIC AND RANGE OF SEGMENT

CHANGE SEGMENT STATUS: .3HK .2/4/5HK .3-5HK RECONFIRM SEGMENT .1RR

Basic Functionalities

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ABACUS CHANGE TICKETING FIELD 7T¤ *T date issued voids

Display o change ticket No Display ticketing field,

PHONE FIELD 92¤ 92, 4¤ *P9 CHANGE TIME LIMIT FIELD 7¤TAW10DEC/ to change time limit in PNR CHANGE OR DELETION IN OSI/ OTHS/ REMARKS/ PASSPORT & SEAT FIELDS 32¤XX XXXXXXX XXXXX 32,4,6¤ 31-3¤

Change or delete 3 field Delete selective OSI/SSR items Delete range to OSI/SSR items

CHANGE OR DELETION IN FREQUENT FLYER (FF) NUMBER FF1¤EKXXXXXXX-1.1 MODIFICATION FF2¤ DELETE FF FIELD MODIFICATION IN E-MAIL ADDRESS PE1¤¥[email protected]¥-1.1 PE1¤ OR PE¤1, 3 DISPLAY HISTORY OF PNR *H

Basic Functionalities

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ABACUS COPY PNR IC ICAN

ignore and copy PNR Copt PNR with PAX name

FLIGHT LOAD LCUA806/07DECSINHKG LHJL407/05JULNRTFRA LXCX289/10JANHKG LWPK309T22JUNISBKHI/HL

HK Status All Status HL, RR, DS Cancelled Status Wait list Status

LOAD PLACE IN SPECIFIC QUEUE LHSQ320Y12OCTSINLHR-QP/200 DIVIDE PNR STEP 1: D1.1 D1*3 D1.2-2.1

SPECIFIC OR ONE PAX DIVIDE MULTIPLE NAME FIELDS RANGE OF PAX

 STEP 2 6RAJA  STEP 3:

F FILE YOUR PNR ER F*FOX/PNR/DIVIDE  CREDIT CARD DU*/CCD CK*AX12345544/1200/PKR5000/EK

Basic Functionalities

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ABACUS  QUEUES MSGS QUEUES TOTAL PNR QUEUES QC/ Q/18 QXI QR  QUE PLACEMENT QP/119/11 QN*

A TO Z 511 SHOW ALL QUEUES SPECIFIC QUE NBR EXIT FROM QUE PNR REMOVE FROM QUE

Place your PNR in specific Que NBR Display assign QUE name

 QUE MASSAGE 5 HELLOS IT’S TEST MASG 5 PLZ TAKE NECESSARY ACTION ON THE PNR QP/Y5Q8  ASSIGN NAME TO QN/200/A-HAROON NAME QN/200/DELETE QC/PLACEMENT QJ/60/11

Basic Functionalities

QUES 200 IS QUE NBR & HAROON ASSIGNED DELETE QUE DISPLAY QUE BY NAME

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ABACUS

 PK TAT FARES &TICKETING ABACUS NEW PRICING SYSTEM Training for Agents 1.1

About Fares

Abacus Fares is an integrated display by both Published and Private Fare (PIA) providing point to point fares with the following features:    

A comparison of published and private fares A maximum of 650 applicable fares Single carrier fare display Multiple carriers fare display

Fare Quote:SINGLE CARRIER FQKHIDXB15DEC-EK FOR ALL CARRIERS FQKHIDXB10DEC FOR MULTIPLE CARRIERS FQKHILON29DEC-EK-EY WITH RETURN DATE FQKHIDXB10DEC-EK#R20MAR CHILD DISCOUNT CODE FQKHIBAH22DEC-GF,C INFANT DISCOUNT CODE FQKHILON22DEC-EK,I ADULT/CHILD AND INFANT FQKHILON10DEC-PK,ACI GROUP FARES FQKHIBKK29DECGRP-TG HISTORICAL FARS FQ16SEP06KHILON30SEP06-EK INCLUSION CODES FQKHIKHI22JANCTRW-TG SEAMAN FARE FQKHIBOM10DECSEA-YY#SGR SPECIFIC CLASS FQKHISIN22DEC-EK#BQ ALTERNATE CURRENCY FQKHIBKK10DEC-EK/THB SPECIFY NUC FQKHILON15DEC-EK/NUC REDISPLAY FARE FQ* Basic Functionalities

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ABACUS RULE DISPLAY RULE MENU DISPLAY INFO FROM MENU LONG RULE COMMAND RE-DISPLAY MENU ROUTING INFORMATION BOOKING CODE RBD

RD2 RD3*M RD3*10/21 RDKHIDXB20MAYVE4MPK1-EK RD* RD2*RTG RB1

PNR PRICING:PNR Pricing, also know as itinerary pricing, allows you to price and itinerary and store in a PNR. There are two primary functions in PNR pricing. WP WPA

PRICE FOR LOWEST FARE PRICE FOR ALL APPLICABLE FARES

PNR PRICING WP MATCH:PNR pricing request is allowed on completed or incomplete PNR. It is allowed on itineraries up to 24 segments, including surface segments up to 99 passengers. Step 1

PRICE FOR LOWEST FARE WITH (VALIDITING CARRIER)

Step 2 Step 3 Step 4

VIEW FARE CALCULATION DESCRIPTION

ACCEPT FARE Ends TRANSACTION

WPAEK WPDF(OPT) WTFR ER

PNR PRICING WPA MATCH :The command WPA allows you to price and request for multiple fare combination. The system will return up to maximum of 12 matched fares options for each passenger type. Step 1

PRICE FOR APPLIABLE FARE WITH

Basic Functionalities

WPA#AEK - -

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ABACUS Step 2 Step 3

VALIDITING CARRIER SELET AND VIEW FARE CALCULATION ACCEPT AND STOR FARE

WP1 WTFR

Step 4

End TRANSACTION

ER

PNR PRICING WP OR WPA EXCLUDE PASSENGER TYPE MAPPING Passenger Type Mapping function provides you the capability to search for true lowest fare in the system. This means that system will search for fares based on the passenger type as defined in the PNR and in addition, it will compare fares for the mapped passenger types to display lowest fare. However if you wish to search without the mapping function, you have the flexibility to exclude it from the pricing function. This option can be used with WP and WPA command. Entry

WPAPK#XO

COMMAND PRICING ( WPQ ):Command pricing allows you to search for fares that do not conform to specific rule conditions. Entry

WPAEK#QLEE4MPK1

TICKET FARE RECORD:A Maximum of 7 TFRs may be created in a PNR. The TFR and Ticketing fax line in the PNR can be flagged as one or a combination of the following:

Basic Functionalities

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ABACUS 1. Auto Priced 2. Manual Priced 3. Rate Desk Priced 4. Awaiting Re pricing MODIFY TICKET FARE RECORD:ACCEPT FARE WTFR ACCEPT FARE LINE NO WTFR2 ACCEPT AND MODIFY BAGGAGE WTFR#BA*30K ACCEPT AND MODIFY VALIDITY WTFR#V2*22DEC21JUN BAGGAGE AND VALIDITY WTFR#BA1*25K#V2*22JAN21JUL DISPLAY TFR **W DELET ALL TFR W#D DELET SPECIFC TFR W#D3 BARGAIN FINDER :Bargain Finder allows the user to search for lower fares for an existing itinerary by checking for alternate booking possibilities. Bargain Finder may be performed on a PNR itinerary with a maximum of 16 segments and maximum of 8 fares components. There are three types of Bargain Finder options: . WPNC . WPNCS . WPNCB

Basic Functionalities

Will price Nice and cheap Will Price Nice cheap and Search Will Price Nice Cheap and Rebooked

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ABACUS TICKETING:Direct Ticketing BASIC ENTRY SPECIFIC NAME SPECIFIC SEGMENT

W#AEK#KP9#FCASH#ER W#APK#KP7#FINV#N1.1#ER W#APK#KP5#FCASH#S1#ER

TFR Ticketing:BASIC ENTRY SPECIFIC PAX AUDIT TRAIL:SAME DATE SPECIFIC DATE

W#T#AEK#KP9#FCASH#ER W#T1N1#APK#KP9#FCASH#ER DQB* DQB*23DEC

FOR BSP FOR BSP

For PK TAT TICKETING. SAME DATE DQB*#TAT SPECIFIC DATE DQB*23DEC#TAT PRINTER DESIGNATION To designate Ticket PTR W*1K To undesignated Ticket PTR W*NO LOADING TICKET STOCK Check digit (starting from 0-6) for system display auto check digit, (22687621) tock control number. W/TATKT2422687621 C is the check digit Check digit (0-6) (C)

Basic Functionalities

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ABACUS DN/2422687621C/200 NOTE: Always use 2 instead to 0 of SCN NBR when loading the stock For display TKT stock and printer address DN*PTR TICKETING METHEDOLGY (international) Auto pricing 1. WPPNEG FOR ADULT 2. WPPCNE FOR CHILD 3. WPPNEG/INE¥N1/2 (ADULT WITH INFANT) 4. WPPNEG¥S1/2 (SELECT SPECIFIC SEG FOR TKT) Domestic Pricing  WP  WPS1/S2 (IN DOMESTIC)  WPTE-UE/YQ (SECIFIC TAX EXEMPT) Save & Delete Fare  WS  W¥D

SAVE PRICING DELETE RATE DESK PRICING

TKT ISSUANCE IN AUTO FARES (domestic tkt) Ticketing entry. W¥APK¥BA*20K¥FCASH¥KP5¥ED2/PK*EFRETH Specific tax exempt for diplomat W¥APK¥FCK¥KP5¥BA*20K¥TE-YQ/SP¥ED2/PK*EPRTHY Segment select in ticketing entry: W¥APK¥FCK¥BA*20K¥KP5¥S2-3¥ER

Basic Functionalities

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ABACUS NEGO TICKETING ADULT: W¥APK¥FCASH¥KP9¥BA*02P¥PNEG¥N1.1¥ER CHILD: W¥APK¥FCASH¥KP9¥PCNE¥BA*02P¥N2.1¥ER INFANT: W¥APK¥FCASH¥KP9¥PNEG/INF¥BA*02P¥N1/2¥ER NET 2E (9% COMMISSION) W¥T1N1¥APK¥FCASH¥NET/50000¥KPN9¥ER PHASE IV PRICING 1. CREAT TFR W¥C (SINGLE PAX) SELECT)

W¥C¥S1/4/6

(SEGMENT

1. CREAT TFR (Traveler fare record) W¥C¥PADT/CNN/INF Note: always use CNN for child, INF for infant otherwise system will show error ISUSSANCE OF TICKETS (PHASE IV) PAX 1 ADT W¥T1N1.1¥APK¥KP9¥FCASH¥ED/NENT PAX 2 CHILD W¥T2N2.1¥APK¥KP9¥FCASH¥ER¥ED/NENT PAX 3 INFANT W¥T3N3.1¥APK¥KP9¥FCASH¥ER¥ED/NENT

Basic Functionalities

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ABACUS TICKECT *T WV2 WV2

VOID for ticket information display 2 line no for void TKT for void TKT number on line 2

VOID TICKET FROM STOCK CONTROL NBR W/TATKT24221653789 FOR CHECK DIGIT ATCX/24221653789C/1 (C) CHECK DIGIT (1) ONE TKT NO ATCX/242216537890/1 FOR VOID TKT NO DAILY AUDIT DATA DQB*¥TAT DQB*02DEC¥TAT DQB*02DEC04/R148¥TAT *PAC

FOR CURRENT DAY FOR SPECIFIC DATE (Previous month details) AFTER PNR DISPLAY

PRINTER RELEASE RL/STATUS RL/HOLD RL/ ENTER TO RELEASE RL/CLEAR PK PRINTER TROUBLESHOOTING 1 OFEP agent should be on before starting ticketing. 2 OADP printer should be on after running the OFEP. 3 Make sure printer icon on task bar is green in color. 4 If ticket struck Close OFEP & OADP and reopen it and release the ticket by using above entries.

Basic Functionalities

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