Abacus Notes

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_TABLE OF CONTENTS MAIN KEY MAPPING...................................................................................................... 2 MAIN ABACUS KEY SYMBLE: ................................................................................ 2 SINE IN: ............................................................................................................................. 3 SINE OUT: ......................................................................................................................... 3 CHANGE AREA:............................................................................................................... 3 CHECK LINIATA (OWN TERMINAL)........................................................................... 3 LINIATA OF OWN PCC ................................................................................................... 3 HOST SYSTEM HELP ...................................................................................................... 3 HELP DISPLAY BY CODE ......................................................................................... 3 SPECIAL REQUEST:.................................................................................................... 3 HOST REFERENCE DIRECT HOST SYSTEM (DRS PAGES) ..................................... 4 MISCELLANEOUS ........................................................................................................... 4 CALENDAR FUNCTION............................................................................................. 4 CALCULATOR ............................................................................................................. 4 TIME .............................................................................................................................. 4 CURRENCY CONVERSION ....................................................................................... 4 WEATHER INFORMATION ....................................................................................... 5 ENCODING FUNCTION.............................................................................................. 5 DECODE FUNCTIONS ................................................................................................ 5 TAX................................................................................................................................ 5 MINIMUM CONNECTION TIME (MCT) ....................................................................... 5 CARRIER AGREEMENT............................................................................................. 6 TICKETING & BAGGAGE AGREEMENT CHECK.................................................. 6 TIMATIC............................................................................................................................ 6 SCHEDULE........................................................................................................................ 6 CITY PAIR AVIALBILITY (CPA) DISPLAY ................................................................. 7 OPTIONAL QUALIFER.................................................................................................... 7 VERIFY FLIGHT OPERATION ....................................................................................... 7 VERIFY FLIGHT INFORMATION.................................................................................. 7 BASIC PASSENGER NAME RECORD (PNR) .............................................................. 8 MADATORY FIELD .................................................................................................... 8 1.NAME ........................................................................Error! Bookmark not defined. 2.SELLING OR ITINERARY ....................................................................................... 8 3.TICKETING & TIME LIMIT: ................................................................................... 9 4. PHONE....................................................................................................................... 9 RCVD............................................................................................................................. 9 STANDARD PNR:............................................................................................................. 9 SHORT CUT KEYS .................................................................................................... 11 ARUNK ............................................................................................................................ 11 MODIFICATION IN PNR ............................................................................................... 11 ITINERARY AND SEGMENT ....................................................................................... 11 CHANGE OF CLASS: ..................................................................................................... 11 CHANGE SEGMENT STATUS:..................................................................................... 11 RECONFIRM SEGMENT ............................................................................................... 12

-i-

ABACUS DISPLAY ITINERARY ................................................................................................... 12 PHONE FIELD ............................................................................................................ 12 E-MAIL ADDRESS FIELD ............................................................................................. 12 MODIFICATION IN MAIL ADDRESS.......................................................................... 12 DELETE MAIL ADDRES ............................................................................................... 12 COPY PNR ....................................................................................................................... 12 TICKETING FIELD......................................................................................................... 12 DISPLAY RECORD ........................................................................................................ 13 DISPLAY HISTORY OF PNR ........................................................................................ 13 RETRIEVAL OF PNR ..................................................................................................... 13 FLIGHT LOAD ................................................................................................................ 13 PLACE IN SPECIFIC QUEUE ........................................................................................ 13 PNR (OPTONAL FIELD) GENERL FACTS FIELD...................................................... 13 SPECIAL SERVICE REQUEST:..................................................................................... 13 OTHER INFORMATION ................................................................................................ 14 PASSPORT INFORMATION.......................................................................................... 14 FREQUENT FLYER (FF) NUMBER.............................................................................. 14 SEAT MAP DISPLAY ..................................................................................................... 14 MAP MOVEMENT.......................................................................................................... 15 GENERAL SEAT RESERVATION ................................................................................ 15 REMARKS FIELD........................................................................................................... 15 CREDIT CARD ................................................................................................................ 15 DIVIDE PNR .................................................................................................................... 15 QUEUES........................................................................................................................... 15 QUE PLACEMENT ......................................................................................................... 16 QUE MASSAGE .............................................................................................................. 16 ASSIGN NAME TO QUES......................................................................................... 16 PLACEMENT.............................................................................................................. 16 PRINTER DESIGNATION.............................................................................................. 18 To undesignated Ticket PTR........................................................................................ 18 LOADING TICKIET STOCK.......................................................................................... 18 Check digit (0-6) (C) .................................................................................................... 18 For display TKT stock and printer address .................................................................. 18 TICKETING METHEDOLGY (international)................................................................. 18 TKT ISSUANCE IN AUTO FARES (domestic tkt) ........................................................ 19 NEGO TICKETING OR INTL ........................................................................................ 19 NET 2E (9% COMMISSION).......................................................................................... 19 PHASE IV PRICING........................................................................................................ 20 1.CREAT TFR ............................................................................................................. 20 2.CREAT LINE ENTITLEMENT............................................................................... 20 3.CREAT FARE AND TAX BREAK DOWN............................................................ 20 6. TO ISSUE TICKET. ................................................................................................ 20 1.CREAT TFR (Traveler fare record) .............................................................................. 21 1.2 creates line entitlement for PAX 1. ........................................................................ 21 1.3.creat fare and tax break down for PAX 1............................................................... 21 1.4.creat fare calculation. ............................................................................................. 21

Basic Functionalities

- ii-

ABACUS 2.Create line entitlement for PAX 2 child. ....................................................................... 21 2.1 Create fare and tax break down for PAX 2 child. .................................................. 21 3.1 Create fare calculation for PAX 2 child. ................................................................ 21 4.Create line entitlement for PAX 3 infant ....................................................................... 21 4.1 Create fare and tax breaks down for PAX 3 infants............................................... 21 ISUSSANCE OF TICKETS (PHASE IV)........................................................................ 22 PAX 1 ADT.................................................................................................................. 22 PAX 2 CHILD.............................................................................................................. 22 PAX 3 INFANT ........................................................................................................... 22 TICKECT VOID .......................................................................................................... 22 VOID TICKET FROM STOCK CONTROL NBR.......................................................... 22 OVER RIGHT/ENDORSEMENT REMARKS ............................................................... 22 FAMILY, GROUP & SENIOR CITIZEN FARES .......................................................... 22 DAILY AUDIT DATA..................................................................................................... 23 PRINTER RELEASE ....................................................................................................... 23 PK PRINTER TROUBLESHOOTING ....................................................................... 23 IATA FARE...................................................................................................................... 23 MARKET FARES ............................................................................................................ 24 DISPLAY SHOPPER FARE ....................................................................................... 25 TO DISPLAY FARES APPLICABLE ........................................................................ 25 TO DISPLAY FARE QUOTE..................................................................................... 25 HOTEL RESERVATION................................................................................................. 25

W¥T1N1¥AGF¥FINV¥KP9¥ETR¥DPE¥ER

Basic Functionalities

-iii-

TRAVEL WITH CONFIDENCE ABACUS INTERNATIONAL Abacus has been established in Pakistan since 1997 and to date, has offices across 8 cities Faisalabad, Islamabad, Lahore, Multan, Peshawar, Karachi, kharian and Sialkot. On 23 October 2004, abacus signed a joint venture distribution agreement with Pakistan International Airline (PIA), since October last year abacus distribution system has established a Head Office in Karachi.

Travel booking in the Asia-Pacific comes with its own unique set of challenges, these challenges are which abacus has met since 1988 by providing fully integrated services for all travel booking needs, including 450 Airline, 550 Hotel chain, Car rental, Ferry and cruise. Abacus solutions are putting control, efficiency and content in the hands of travel agents.

Abacus has reaffirmed its position as the largest Global Distribution System (GDS) and computerized Reservation system in the Asia-pacific. A part of Abacus success is a result of its commitments to strong partnerships. Abacus is backed by US-owned Sabre Inc, the largest and most comprehensive GDS in the world. Abacus partners include a consortium of the world-leading Airline in the Asia-Pacific All Nippon Airways, Cathy Pacific Airways, China Airline Dragon Air, EVA Airways, Garuda Indonesia, Malaysia Airline, Philippine Airline Royal Brunei Airlines, Silk Air and Singapore Airline. “We ‘ll endeavour to enable you, in the best possible way, to meet your needs; constantly updating our solutions and keeping you linked to the latest technologies and thinking from around the world”

-1-

ABACUS

MAIN KEY MAPPING 1

2 @

3 #

4 $

5 %

6

Tab

Q

W

E

Rec d R T

Cap lock

A

S

D

F

Shif t

Z

X

G

C

7

8 TL

9

0

-

*

Phone

Sell

Name

dspy

Back space

tkt Y

U

I

O

P



H

J

K

L

L

; : Erase

‘ “

ENTER

>.

/?

SHIFT

V

B

N

M

<,

}

| \§

¥

MAIN ABACUS KEY SYMBLE

SYMBOLS ¤ ¥ * §

Basic Functionalities

Name of keys Change key Cross of Lorraine Name key Display sign End item key

- 2-

ABACUS SINE IN: Sine in Pass code PCC (PESUDO CITY CODE OR USER ID) e.g. Y5Q8

SI*1234 ABACUS1

SINE OUT: SO*

CHANGE AREA: Area status *S* Active area *S Change area ¤C

CHECK LINIATA (OWN TERMINAL) ¥J

(YOUR TERMINAL ADDRESS)

LINIATA OF OWN PCC

PE*Y5Q8 (PCC IS YOUR FOUR LETTER ID E.G Y5Q8)

HOST SYSTEM HELP

F*FOX (Display list of contents) F*5 (choose line number) F*1*1 (Display specific line no # with sub line no #) F*FOX/DISPLAY/AIR/AVAILBILITY (Specific topic related help) F*FOX/DECODE/ENCODEF* (REDISPLAY LAST FOX PAGE)

HELP DISPLAY BY CODE

F*SWPQFL (SPECIAL SERVICE REQUEST e.g.> WCHR, BSNT)

SPECIAL REQUEST: DU*/SPM DU*/MLS DU*/CLS

Basic Functionalities

Meal code Meal code table Class of service table - 3-

ABACUS HOST REFERENCE DIRECT HOST SYSTEM (DRS PAGES) Y/AAI/SYS Y/AAI/AIR Y/AAI/PDT Y/MKT/PK1 Y/VEN/TTV Y/CLM/QPK Y/VEN Y/HHL Y/AAI/PDT/P50 Y/AAI/PDT/P61 Y/AAI/PDT/P60

SYSTEM NEWS & UPDATE PARTICIPANT CARRIER AIRLINE PRODUCT INFO AIRLINE CONTACT etc. PIA RULES &POLICES PIA PNR CLAIM FORMAT AIRLINE DETAIL HOTEL INDEX PASSIVE SEGMENT DETAIL Passport Detail Passport Detail

MISCELLANEOUS CALENDAR FUNCTION T¤MAY T¤MAY/05 T¤14MAR¥21 T¤15MAY-23 T¤11JAN-26JAN

CALCULATOR T¤123¥345 T¤297-167 T¤615*5 T¤67/3

Current mouth Previous mouth Future date (add days) past date (subtract days) Determine no> of days

Addition Subtraction Multiply Division

TIME T*SIN T¤ETLHE/NYC T¤ET1100SIN/KHI

Time at moment in Singapore Time difference between cities Time to time deference

CURRENCY CONVERSION DC*CUR DC*EUR

Basic Functionalities

List of Codes Conversion by currency code - 4-

ABACUS DC*AUSTRIA DC¥CAD200/USD

Conversion by country name Conversion between countries

WEATHER INFORMATION ¤WEA/EF*LON ¤WEA/CF*LAX ¤WEA/HELP

Extended Weather City Forecast Weather help

ENCODING FUNCTION W/-CCPARIS W/-ALEMIRATES W/EQ-BOEING W/-CYKUALALUMPUR W/-ATLHR¥ATLGW HCCC/ENGLAND HCCCA

Show city codes Show the Airline code Show the aircraft code Nearest airport from specific city Distance between two airport in same city Show country code Show states code

DECODE FUNCTIONS W/*MAA (CHENNAI, INDIA) W/*LHR (AIRPORT CODE) W/*IC W/PK*737

TAX TXHELP TX*PAKISTAN TX*N (N is line number)

MINIMUM CONNECTION TIME (MCT) TO DISPLAY THE MINIMUM AMOUNT OF TIME REQUIRED BETWEEN CONNECTING FLIGHTS. ISB-KHI KHI-KUL

T*CT-KHI/PKMH

Connecting Point T*CP-ISBNYC

Basic Functionalities

- 5-

ABACUS CARRIER AGREEMENT W/*EK¥*CX W/*PK¥ALL

EK WITH CX AIRLINE PIA WITH ALL AIRLINE

TICKETING & BAGGAGE AGREEMENT CHECK W/*MH¥ALL

TIMATIC ¤¤TIM TIRA/NAKHI/EMDXB/DELHR/TRMCT NA Nationality of passenger EM Embarkation point of passenger DE Destination point of passenger TR Transit point of passenger

OTHER FUNCTION TINEWS TIRULES TIRA TIRH

PAGE MOVEMENT TIRCC Countries list TIPN NEXT PAGE TIPB PREVIOUS PAGE TIPL LAST PAGE TIPF FIRST PAGE TILCC/PAKISTAN (AVAILABLE AIRPORT CITIES) TIRCC/PK TIRGL (ALL country group names and codes) TIRGL/SCHS Schengen QUIT (COME OUT FROM TIM)

SCHEDULE SKHILHR S23MAYKHILHR

Basic Functionalities

CURRENT DATE SPECIFIC DATE

- 6-

ABACUS S23SEPLHEDXB5P S27DECKHIDXB¥EK S20NOV LHEDXB¥EK/ES S* S-1 S¥2

WITH TIME PARTICULAR CARRIER SEHEDULE CHANGE EXTENDED SCHEDUL DISPLAY MORE SCHEDULE One day back Schedule Next day

CITY PAIR AVIALBILITY (CPA) DISPLAY 112MAYKHIDXB 112MAYKHIDXB¥EK 112MAYKHILHR0900MCt 129JUNKHILHR9A/D

BASIC ENTRY Specific date & with airline Via MCT to LHR in specific time In specific time with direct flight

OPTIONAL QUALIFER 1* 1¥1 1-2 1FRA 1*DLHE 1R 1R¥10 1R-5

MORE AVAILBILITY NEXT DAY LAST DAYS CHANGE DESTINATION CITY CHANGE DEPARTURE CITY RETURN ON SAME DAY RETURN AFTER 10 DAY RETURN BEFORE 5 DAYS

DIRECT AVAILBILITY 122MAYDXBLHR¤EK 1¤¥1 1¤-2 1¤UA

NEXT DAY LAST DAYS CARRIER

VERIFY FLIGHT OPERATION 2UA882 2AC18/29OCT

verify flight operation on current date verify flight operation for a future date

VERIFY FLIGHT INFORMATION VA*1

Basic Functionalities

After initial CPA for selective line no

- 7-

ABACUS VA*1/2 VI*1 V*PK723/15AUGLHE

With two line no For specific itinerary segment no For Flight NBR and DATE

To show the different clas WID AIRLINE code: DU*/CLS

BASIC PASSENGER NAME RECORD (PNR) MADATORY FIELD 1. NAME 2. ITINERAY 3. TICKETING field 4. PHONE

1. NAME

-ALI/KHAN MR -2ALI/KHAN MR/SHUMAILA MRS -KHAN/AHMED CHD*C09 -I/BILAL/AHMED INF*I09

2. SELLING OR ITINERARY

01Y2 (here is 1 is seat and 2 is line no) 01Y2* (married segment)

REQUEST 01Y2LL

PASSIVE SEGMENT

0PK305Y19DECLHEKHIGK1*SSTEYR

Basic Functionalities

Airline Reloc

- 8-

ABACUS OPEN SEGMENT

0PKOPENY20DECLHEKHIDS1

OR

01Y1OPEN

3. TICKETING & TIME LIMIT: 7T-A 7T-TK2144400234556¥N-1.1 7T-TK2144400234445-46¥N1.1-1.2 7T-TK2144400234567, 4654¥N1-2

During finalizing PNR pas this entry Single person More then one person In case different serial NBR

TIME LIMIT 7TAW20DEC/ 81600/17DEC

its automatically goes to Que # 9 can be automatically cancelled at specified date

4. PHONE

90800 11 119 OR N*¤

Don’t use any symbol after contact NBR NM

star move

RCVD

6SADIA ER &

IR

CHNG PAX Type

-5.1¤*C10/Chng Pax type by entering age. STANDARD PNR:

STEP1 -ALI/KHAN MR§-BILAL/KHAN CHD*C09§-I/JEYA/KHAN INF*I08§ 7T-A§90800 11 119ABACUS§6KHAN STEP 2 122JULKHIDXB¤EK« 02V13« STEP 3

Basic Functionalities

- 9-

ABACUS ER« THEN

IR

EXAMPLE 1.1ALI/KHAN MR 2.1BILAL/KHAN CHD*C09 3.I/1JEYA/KHAN INF*I08 1 EK 605V 22JUL 5 KHIDXB HK2 0545 0645 /DCEK*C4RSBW TKT/TIME LIMIT *1.T-A PHONES 1. ISB0800 11 119ABACUS PASSENGER DETAIL FIELD EXISTS - USE PD TO DISPLAY TICKET RECORD - NOT PRICED GENERAL FACTS *1.OSI YY CHD 09YRS *2.OSI YY INF 08MTHS RECEIVED FROM - KHAN* Y5Q8.DWX*ASG 0335/14JUN05 MEFAHX H

REMEMBER THE FOLLOWING POINTS: Don’t cancel & rebook again and again if possible make new PNR 1. Try to complete PNR in lesser transaction. 2. Avoid unnecessary selling or fishing. 3. Please refer to the airline policy for reconfirmation and name change. 4. Remove HX segment from the PNR. 5. Your booking will not confirm unless you get the airline Pnr.

Basic Functionalities

-10-

ABACUS SHORT CUT KEYS *A *I *N

ARUNK 0A

OR

/1

MODIFICATION IN PNR CHANGE NAME (ONLY SECOND NAME) -1.1¤MALIK MR

ITINERARY AND SEGMENT SELECTIVE SEGMENT CENCELL 1. X1 2. X3 3. X1/3

CHANGE OF CLASS: WC1Y WC1J/2F WCAY

FOR 1 SEGMENT TO Y CLASS FOR MORE THEN 1 SEGMENT FOR ALL SEGMENTS

INCREASE IN PARTY , 3S2 , 3S1-4 , 3S1-4/6

(Before 1st end transaction) FOR SPECIFIC SEGMENT FOR RANGE OF SEGMENT SPECIFIC AND RANGE OF SEGMENT

CHANGE SEGMENT STATUS: .3HK .2/4/5HK .3-5HK

Basic Functionalities

-11-

ABACUS RECONFIRM SEGMENT .1RR

DISPLAY ITINERARY *I *IA *IAB

PHONE FIELD 92¤ 92,4¤ *P9

E-MAIL ADDRESS FIELD NOTE: UNDERSCORE “_” IS CONSIDER “==“ TWO TIME EQUAL SIGN (SHIFT + NAME KEY 2 TIMES) PE¥[email protected]¥N-1.1 *PE 6HASAN EM End of Mail

MODIFICATION IN MAIL ADDRESS PE1¤¥[email protected]¥-1.1

DELETE MAIL ADDRES PE1¤

OR

PE¤1, 3

COPY PNR IC ICAN

ignore and copy PNR Copt PNR with PAX name

TICKETING FIELD 7T¤ 7¤TAW10DEC/ *T

Basic Functionalities

Display o change ticket No To change time limit in PNR Display ticketing field, date issued voids.

-12-

ABACUS DISPLAY RECORD *A

DISPLAY HISTORY OF PNR *H

RETRIEVAL OF PNR *-SADIA/AHMED MR *-Y5Q8-SADIA *FFYUYT

FLIGHT LOAD LCUA806/07DECSINHKG LHJL407/05JULNRTFRA LXCX289/10JANHKG LWPK309T22JUNISBKHI/HL

HK Status All Status HL, RR, DS Cancelled Status Wait list Status

PLACE IN SPECIFIC QUEUE

LHSQ320Y12OCTSINLHR-QP/200

PNR (OPTONAL FIELD) GENERL FACTS FIELD Other services Information (OSI) 3OSI YY LCTC 0800 111119 ABACUS TRAINING ROOM. 3OSI EK THE PASENG IS DEFINITE-1.1 3OSI EK INF TKT NO XXXXXXXXXXXXXX-3.1 32¤XX XXXXXXX XXXXX Change or delete 3 field

SPECIAL SERVICE REQUEST: DU*/SPM View of meal codes 3MOML-0 Meal for all PSGRS on all segments 3WCHR-2.1 Wheel chair for PAX NBR 2 3VGML2-3.1 Meal for PAX NBR 3 and line no 1 3KSML1, 3-1.1 Meal for PAX 1 on SEG 1 & 3 35.HK Update status codes to HK. 3OSI PK PK WNT FREE CCS LEMO SERVICE AT ISB 3OSI PK PAX ADD--------------------

Basic Functionalities

-13-

ABACUS 3OSI PK PAX CTC 9999999999 F*SWPQFL SSR field codes

OTHER INFORMATION

3OTHS/EK EXTRA BLANKET FOR PAX NO 2

PASSPORT INFORMATION PSPT TO CHECK SPECIFIC FORMAT OF PASSSPORT ENTRY: 3PSPT1/0123456789/US/02NOV68/MORRIS/WAYNETHOMAS/M-1.1 32,4,6¤ Delete selective OSI/SSR items 31-3¤ Delete range to OSI/SSR items F*VCVMWK Which Airline accept above format

3DOCS1/P/PK/AA6706802/PK/01OCT1950/M/18OCT2011/QADIR/HIL A L MR-1.1¥¥ passport info in doc format

FREQUENT FLYER (FF) NUMBER

PT* DISPLAY ALL CARRIER WITH FF AGREEMENT PT*BA SPECIFIC CARRIER FFBAXXXXXXX-1.1 FOR ALL SEGMENTS FF1¤EKXXXXXXX-1.1 MODIFICATION FF2¤ DELETE FF FIELD *FF DISPLAY DETAIL OF FF FILED

SEAT MAP DISPLAY

4G*SQ2Y1JUNSINSFO General Seat Map 4G1* Seat map display in PNR 4G1/19A-1.1 Select seat from map 4GA/3A-2.1 Seat assign for all segment 4G1, 3/14A15A-1.1, 1.3 Multiple SEG & Seat on different row 3NSST2/14A-1.1 --- EWR NSST NON SOMKING SEAT FREE SELL Y/AAI/PRS

Basic Functionalities

-14-

ABACUS MAP MOVEMENT ¤MD ¤MU ¤MB ¤MT

MOVES DOWN MOVES UP MOVE BOTTOM MOVE TOP

GENERAL SEAT RESERVATION 4GA/NA-1.1 4GXALL 4GXEK 4G1HK

Non-Smoking Seat For all SEG Cancel all seat Cancel specific carrier Updates statuses convert KK TO HK

REMARKS FIELD

5 PNR MADE BY ON CHEQUE

CREDIT CARD DU*/CCD CK*AX12345544/1200/PKR5000/EK

DIVIDE PNR STEP 1: D1.1 D1*3 D1.2-2.1

SPECIFIC OR ONE PAX DIVIDE MULTIPLE NAME FIELDS RANGE OF PAX

STEP 2 6ALI

STEP 3: F ER

FILE YOUR PNR

F*FOX/PNR/DIVIDE

QUEUES MSGS QUEUES

Basic Functionalities

A TO Z -15-

ABACUS TOTAL PNR QUEUES QC/ Q/18 QXI QR QZAP/0

511 SHOW ALL QUEUES SPECIFIC QUE NBR EXIT FROM QUE PNR REMOVE FROM QUE Remove All the PNRs from Que

QUE PLACEMENT QP/119/11 QN*

Place your PNR in specific Que NBR Display assign QUE name

QUE MASSAGE

5 HELLOS IT’S TEST MASG 5 PLZ TAKE NECESSARY ACTION ON THE PNR QP/Y5Q8

ASSIGN NAME TO QUES QN/200/A-HAROON QN/200/DELETE QC/-

200 IS QUE NBR & HAROON ASSIGNED NAME DELETE QUE DISPLAY QUE BY NAME

PLACEMENT QJ/60/11

MSFBPK

Basic Functionalities

-16-

ABACUS

PK TAT FARES &TICKETING

Basic Functionalities

-17-

ABACUS PRINTER DESIGNATION To designate Ticket PTR W*1K To undesignated Ticket PTR W*NO

LOADING TICKIET STOCK Check digit (starting from 0-6) for system display auto check digit, (22687621) tock control number. W/TATKT2422687621

C is the check digit

Check digit (0-6) (C) DN/2422687621C/200 NOTE: Always use 2 instead to 0 of SCN NBR when loading the stock For display TKT stock and printer address DN*PTR

TICKETING METHEDOLGY (international) Auto pricing 1. WPPNEG FOR ADULT 2. WPPCNE FOR CHILD 3. WPPNEG/INE¥N1/2 (ADULT WITH INFANT) 4. WPPNEG¥S1/2 (SELECT SPECIFIC SEG FOR TKT) Domestic Pricing  WP  WPS1/S2 (IN DOMESTIC)  WPTE-UE/YQ (SECIFIC TAX EXEMPT) Save & Delete Fare  WS SAVE PRICING  W¥D DELETE RATE DESK PRICING

Basic Functionalities

-18-

ABACUS TKT ISSUANCE IN AUTO FARES (domestic tkt) Ticketing entry. W¥APK¥BA*20K¥FCASH¥KP5¥ED2/PK*EFRETH

Specific tax exempt for diplomat W¥APK¥FCK¥KP5¥BA*20K¥TE-YQ/SP¥ED2/PK*EPRTHY Segment select in ticketing entry: W¥APK¥FCK¥BA*20K¥KP5¥S2-3¥ER Credit Card with manual Approval code W¥APK¥BA*20K¥KP5¥F*AX312345678910120/1205*ZABACUS¥ER Credit card Approval with system W¥APK¥BA*20K¥KP5¥F*AX37123456789120/1205¥ER Multi Payment With Manual Approval code W¥APK¥BA*20K¥KP9¥FMP*AX37123456789120/1205*ZABACUS* CASH/10000¥ER Multi payment with system approval. W¥APK¥BA*20K¥KP9¥FMP*AX37123456789120/1205¥UN*YHEE4M¥ER

NEGO TICKETING ADULT: W¥APK¥FCASH¥KP9¥BA*02P¥PNEG¥N1.1¥ER CHILD: W¥APK¥FCASH¥KP9¥PCNE¥BA*02P¥N2.1¥ER INFANT: W¥APK¥FCASH¥KP9¥PNEG/INF¥BA*02P¥N1/2¥ER NET 2E (9% COMMISSION) W¥T1N1¥APK¥FCASH¥NET/50000¥KPN9¥ER

Basic Functionalities

-19-

ABACUS PHASE IV PRICING 1. CREAT TFR W¥C (SINGLE PAX) 2. CREAT LINE ENTITLEMENT W¥I¥L1-KLE4M*^^^^^23JAN*BA20K¥L2-KLE4M*30MAR30MAR*BA20K 5 Spaces

3. CREAT FARE AND TAX BREAK DOWN. W¥I¥PKR35570/400SP/1500SF/2212GB/1150UB/596YQ/535RG 4. CREAT FARE CALCULATION. W¥I¥CKHI PK LON Q31.43 302.21KLE4M PK KHI Q31.43 302.21KLE4M NUC688.07 END ROE58.849 5. ER 6. TO ISSUE TICKET. W¥T1N1¥KP9¥FCASH¥APK¥ER¥ED NENT EXAMPLE: Adult, child and infant

1.1TEST/H MR 2.1TEST/B MSTR*C09 3.I/1KHAN/TEST MSTR*I05 1 PK 787K 23JAN S KHILHR HK2 905A 130P /DCPK*MREHTI 2 PK 788K 30JAN S LHRKHI HK2 505P 445A 31JAN M /DCPK*MREHTI TKT/TIME LIMIT 1. TAW2MAR/ PHONES 1. KHI5863409-A PASSENGER DETAIL FIELD EXISTS - USE PD TO DISPLAY TICKET RECORD - NOT PRICED GENERAL FACTS 1. OSI YY CHD 09YRS 2. OSI YY INF 05MTHS RECEIVED FROM - AA 0GO8.VMF*ABG 0528/17DEC04 EPJKBL H

Basic Functionalities

-20-

ABACUS 1. CREAT TFR (Traveler fare record) W¥C¥PADT/CNN/INF Note: always use CNN for child, INF for infant otherwise system will show error 1.2 creates line entitlement for PAX 1. W¥I1¥L1-KLEE4M* 23JAN*BA20K¥L2-KLEE4M*^^^^^ 31JAN*BA20K 1.3. Creat fare and tax break down for PAX 1. W¥I1¥YPKR35570/400SP/1500SF/2212GB/1150UB/596YQ/535RG 1.4. Creat fare calculation. W¥I1¥CKHI PK LON Q31.43 302.21KLEE4M PK KHI Q31.43 302.21KLEE4M NUC688.07 END ROE58.849 2. Create line entitlement for PAX 2 child. W¥I2¥L1-KLEE4M*^^^^^23JAN*BA20K¥L2-KLEE4M*^^^^^31JAN*BA20K 2.1 Create fare and tax break down for PAX 2 child. W¥I2¥YPKR26670/400SP/1500SF/2212GB/1150UB/596YQ/400RG 3.1 Create fare calculation for PAX 2 child. W¥I2¥CKHI PK LON Q31.43 226.59KLEE4M PK KHI Q31.43 226.59KLEE4M NUC516.04 END ROE58.849 4. Create line entitlement for PAX 3 infant W¥I3¥L1-KLEE4M*^^^^^23JAN*BANIL¥L2-KLEE4M*^^^^^ 31JAN*BANIL 4.1 Create fare and tax breaks down for PAX 3 infants W¥I3¥YPKR3560/55RG 4.2 Create fare calculation 3 infant W¥I3¥CKHI PK LON 30.24KLEE4M PK KHI 30.24KLEE4M NUC60.48 END ROE58.849 ER

Basic Functionalities

-21-

ABACUS ISUSSANCE OF TICKETS (PHASE IV) PAX 1 ADT W¥T1N1.1¥APK¥KP9¥FCASH¥ED/NENT PAX 2 CHILD W¥T2N2.1¥APK¥KP9¥FCASH¥ER¥ED/NENT PAX 3 INFANT W¥T3N3.1¥APK¥KP9¥FCASH¥ER¥ED/NENT

TICKECT VOID *T WV2 WV2

for ticket information display 2 line no for void TKT for void TKT number on line 2

VOID TICKET FROM STOCK CONTROL NBR W/TATKT24221653789 ATCX/24221653789C/1 ATCX/242216537890/1

FOR CHECK DIGIT (C) CHECK DIGIT (1) ONE TKT NO FOR VOID TKT NO

OVER RIGHT/ENDORSEMENT REMARKS W¥APK¥KP5¥FCASH¥BA*20K¥EO1/HAVE A NICE FLIGHT F*FOX/ENDORSEMENT

FAMILY, GROUP & SENIOR CITIZEN FARES 1. WPPHOF/SPS/FNN (GRP) HOF HEAD OF FAMILY SPS SPOUSE PDTHOF-1.1 FOR ADT Then WP to retrieve the fares from the PNR 2. PDTGRP-1.1 FOR PRICING 3. PDTSRC-1.1 FOR PRICING

Basic Functionalities

-22-

ABACUS DAILY AUDIT DATA DQB*¥TAT DQB*02DEC¥TAT DQB*02DEC04/R148¥TAT *PAC

FOR CURRENT DAY FOR SPECIFIC DATE (Previous month details) AFTER PNR DISPLAY

PRINTER RELEASE

RL/STATUS RL/HOLD RL/ ENTER TO RELEASE RL/CLEAR

PK PRINTER TROUBLESHOOTING 1 2 3 4

OFEP agent should be on before starting ticketing. OADP printer should be on after running the OFEP. Make sure printer icon on task bar is green in color. If ticket struck Close OFEP & OADP and reopen it and release the ticket by using above entries.

IATA FARE 1. To Price an Itinerary with Operating Carrier WQKHI/APKISB 2. to View Fare Calculation Details from a NO-PNR Pricing Response WQ¥1 3. To Display the Fare Calculation Description WQ¥DF1 4. To Price On Itinerary with Operating Carrier and Travel Dates WQKHI10JAN/APKISB

Basic Functionalities

-23-

ABACUS 5. Price Itinerary with Travel Dates, & Operating Carrier WQKHI10MAY/APKDXB/ABALHR/APKKHI Carrier code

6. Price Itinerary with Travel Dates, Operating Carrier & Class WQKHI10MAY/CK/APKDXB/CJ/ABALHR/CY/APKKHI Class of service

7. To Price an Itinerary with travel dates, Operating carrier and Surface Segments WQKHI10MAY/AEKDXB/-MCTKHI Surface

8. Price an itinerary with no Fare Break at DXB & LHR for WQISB/XDXB/XLHRJFK/XLHR/XDXBISB No stop over

9. To Price an itinerary with operating carrier EK WQKHIDXB-AEK 10. ITINERARY FARE WPA OR WPP2ADT/3C08/2INF

WPAEK

FOR SPECIFIC AIRLINE For different Pax

WQISB/AGF/XBAH/AGF/XLHR/AAAORD/AAA/XLHR/AGF /XBAH/AGFISB

Basic Functionalities

-24-

ABACUS

MARKET FARES DISPLAY SHOPPER FARE FSISBLHR FSISBDXB22JAN-PK

For all Publish fares For specific Airline

TO DISPLAY FARES APPLICABLE FAISBLHR22JAN-PK FAISBJFK22JANNEG-PK FAISBJFK22JANCNE-PK FAISBJFK22JANINE-PK FAISBKHI22JANFP-PK FAISBKHI22JANSC-PK FAISBKHI22JANGRP-PK FAISBJFK22FEB-PK/NUC FAISBJFK12JUN-BA FAISBDXB22JUN-EK FAISBLHR12JUNCH-EK FAISBLHR12JUN-GF FAISBJED12JUN-SV

For specific Airline Negotiated or Market Fares for Adult Negotiated Fares for Child Negotiated Fares for Infant Family Fares for Domestic only Fare for Senior Citizen Fare for Group Fare display with NUC For other airline FOR CHLID

TO DISPLAY FARE QUOTE FQISBDXB12FEB-EK

For specific airline

HOTEL RESERVATION DISPLAY HOTEY LIST IN PNR HOTDXB/20DEC-25DEC1 HOTDXB/20DEC-25DEC1/R-4000 HOTDXB/20DEC-25DEC1/D-1 HOTDXB/20DEC-25DEC1/A

Basic Functionalities

HOTEL IN DXB WITH 1 ROOM (Max 2 rooms allowed) RANGE OF RATE AVIAL WITH IN ONE MILE AIRPORT HOTELS

-25-

ABACUS HOTLHE/22DEC-25DEC1/N-HILTON HOTEL BY NAME 0H1¥1/NM-1.1 SELL 1 ROOM LINE NO 1

HOT* HOD*1 HRD*1 0H1¥1/GDPST 0H1¥1/EX-1 DU*/HTL/TYPES

MORE HOTEL INSPECIFIC SECTOR HOTEL DESCRIPTION OF NO 2 ABOUT ROOM DESCRIPTION PROVIDE GURANTEE EXTRA BED IF REQUIRED HOW TO CHECK HOTEL TYPE

EXAMPLE: 0H1¥1/NM-1.1/GDPST

QK FOR RESERVATION OR PNR FOR PARTICULAR AGENCY LH PK FLT NUM /DATE SECTOR WITH SPECIFIC DATE/UQj/190/11 Qk¥all U Qj/190/21 Qkal-ba/a-128 U Qj/190/21 F*FOX/QK QK¥AL-AA QK¥AL-AA/FL-76 -SPECIFIC FLT NBR QK¥AL-AA/FL-76-150

Basic Functionalities

RANGE OF FLIGHT NUMBERS -26-

ABACUS SSR CODES F*FOX/SSR/PNR 3SPML/NO MEAT-1.1 FR special request with out code

Queu placing a msgs Qp/pccG G fr gernal msgs que One msgs can be sent to 8pcc at a time.USING THIS FORMAT Qp/pccG ¥PCC

Basic Functionalities

-27-

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