Tina L. Brewer

TINA L. BREWER 736 Mineola Avenue

[email protected]. Akron, Ohio 44320 330-835-3549 H 330-328-2421 C

Career Objective: To obtain a position that translates educational knowledge into real world experiences and be an advocate for students. EDUCATION Kent State University Master of Education – Instructional Technology Master of Education – Cultural Foundations

Kent, Ohio August 2009 August 2010

The University of Akron Bachelor of Arts in History Concentration- Multicultural Diversity Certificate- Pan African Studies

Akron, Ohio August 2006

COMPUTER SKILLS MS Word MS PowerPoint Data Entry (alpha/numeric) SunGard (Banner)

MS Excel Lotus 1-2-3 MS Windows OTG Web Extender

Adobe Acrobat Microsoft Works PC Anywhere GroupWise Adobe Photoshop Interaction Client Student Information Systems

INTERNSHIP EXPERIENCE INTERN, The University of Akron Akron, Ohio January – December 2007 Associate Studies Department • Assisted with administrative paperwork (i.e. dismissals, reinstatements, grade changes, program contracts)

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Assisted with lectures on multiculturalism and diversity Graded course assignments Advised students in two-year programs Participated in recruitment and assessment of underrepresented students Assisted and successfully encouraged students to transition to 4-year programs

PROFESSIONAL EXPERIENCE Kent State University RECORDS TECHNICIAN Kent, Ohio September- Present • Served as Lead Call Center Representative and provide leadership to call center staff

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Trained new Call Center staff members and created training handouts/materials Coordinated work schedules to provide necessary coverage and back up for the Call Center Created, maintained and processed manual and automated records on individuals, of a confidential or sensitive nature in accordance with the FERPA ACT of 1974. Verified accuracy and completeness of paperwork required to create or modify an academic record; verified authenticity of supporting documents; clarified discrepancies. Processed records on-line; retrieved and corrected data to ensure integrity of database.

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Searched records to retrieve information requested by authorized individuals; resolved problems related to specific request or record. Responded to students, faculty and staff regarding academic record processes and appeals, customer service and requests for information Skilled in interpersonal communication to effectively interact with University personnel and public in person and over the telephone Completed transfer credit evaluations and enter information into Banner Created working relationship with Bursars, Admissions, Financial Aid and Transfer Center Perform other duties as assigned

Vasko, Roberto & Evans Akron, Ohio LEGAL ASSISTANT • Reviewed legal documents for accuracy and completeness of information •

Researched records to gather facts for cases or reports

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Verified citations and legal references on legal documents

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Filed legal documents with courts and other attorneys

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Performed clerical, data entry, customer service and legal research

School One LMS/ACCREDITATION COORDINATOR

Akron, Ohio

February -September 2007

July 2005-December 2006

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Coordinated, generated and submitted educational data as outlines in the Educational Management Information System guide

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Maintained confidentiality of privileged information in accordance to the FERPA Act of 1974

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Resolved errors with school districts to release monies - speeding profitability

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Assisted with development of recruitment activities

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Oversaw the timely submission of reports, records and inventories

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Assisted the Finance Department in reporting financial data

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Coordinated data collection, verification and entry processes

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Maintained all required records mandated by the law or Board of Education

PROFESSIONAL AFFILIATIONS/ORGANIZATIONS Member, National Dean’s List Member, People to People World Leadership Conference Facilitator Member, Ohio Colleges Personnel Association (OCPA) Member, Kent State University Upward Bound Participant Member, Alpha Kappa Mu Volunteer, Saffertein Towers Senior Citizen home Participant, Project Blueprint – United Way

Summer 2007 - Present Fall 2006 - Present Spring 2007- Present 1996 – 2001 2008 – Present 2008 – Present 2008 – Present