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The Administrator Vol. L, June 2007, pp. 21-38
The Flip Side of the RTI Act -Prabodh Sexena* Abstract The show piece legislation of India namely the right to Information Act 2005 is in its 3rd year of operation and has received a fair share of book age and brickbats. This article is examines the emerging trends of usage of the law and finds the results to be not very encouraging. He finds that the public interest which the Act intends to secure is missing in a good number of applications. The application seek policy related information in very few numbers of cases . The showpiece legislation of India, namely, the Right to Information Act, 2005 (for Short, the RTI Act) is in its third year amid success stories, enthusiasm, hope and, on the other extreme, protest and ridicule. Activists are demanding blood because they think that, the Chief Information Commission (hereinafter, the Commission) lacks the necessary ‘killer instinct’ of ruthless compliance. The practitioners, however, are overwhelmed with the reach of the law and its loose recourse in purely personal issues. Readers may recall that in pursuance of international trend and domestic demand, the Government of India had enacted the RTI Act which came into force on 12 October 2005. The RTI Act prescribes mandatory disclosure of certain information to citizens within specified period and creates a legal-institutional framework for setting out the practical regime of right to information for every citizen to secure access to information under the control of Public Authority. It also * The author is an IAS officer presently working as Director in the Department of Economic Affairs, Govt. of India.
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lays down specific obligations on the appropriate governments, competent authorities and public authorities, as defined therein. It sets up an information delivery mechanism through appointment of information providers in the public authorities and mandates the appointments of Information Commissioners to inquire into complaints, hear second appeals, and guide implementation of the RTI Act. The RTI Act says that the information can be obtained from Public Authority, which is defined under Section 2 (h) of the RTI Act. Under the RTI Act all constitutional, statutory bodies, bodies created by government notifications and local self-government bodies are public authorities. In addition, bodies owned, controlled or substantially financed directly or indirectly by government are public authorities. Finally non-Government organisations substantially financed by government are also within the definition of public authorities. Section 22 of the RTI Act mandates that the provisions of the RTI Act , in case of conflict, overrides the Official Secrets Act, 1923, and any legal instrument. By inclusion of the word ‘instrument’, there is an obligation to bring all the rules, guidelines, manuals etc in conformity with the RTI Act. Access legislations, all over the world, have brought discomfiture to the powers that be. The RTI Act has empowered the weak and the vulnerable. The RTI Act has been an important tool in opening doors and discovering information that otherwise would have remained outside the public domain. It has helped to uphold the spirit of openness, transparency and accountability in public life. Success stories are far too many. It was found out that Tony Blair, the then Prime Minister of UK, had series of breakfast meetings with a Party donor before a vaccine contract was awarded without bidding. US was compelled to disclose that 558 men from 41 countries are in detention at Guantanamo Bay. The Indian experience is no different. It has given a billion people the right enjoyed so far by few thousand legislators. The scandals of misuse of PDS ration have corrected the systems in the exposed places. Ordinary citizens have been
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able to secure long delayed pensions, house allotment letters and passports. It has to be appreciated that the RTI Act is not a redress law but information culled out has tremendous correcting influence. While threats of terrorism, real and perceived, have robbed the essential strength of access legislations in the western world, the problem in India is different. Though too early to say, yet the emerging trend of usage of the law is not exactly very happy. The public interest, which the RTI Act, intended to secure, is missing in good number of applications. It is in very few instances where requestors seek policy related information. 1. Emerging Areas of Concern The Commission is at pains, in decision after decision, to explain that the RTI Act is not a mechanism to redress grievances. While sifting through the decisions given by the Commission, it is impossible not to note that how vigorously the RTI Act has become a tool in the hands of employees— mostly disgruntled, under disciplinary proceedings and even dismissed. A disproportionately large number of the appeals may be about or over fifty percent are from the employees, including from IAS and other high-ranking officers. Undoubtedly the Indian law is the most ‘ambitious’ (some may prefer to call it progressive or advanced) among the access legislations of the world, the closest being the South African information law. The RTI Act prescribes no qualifications and reasons for asking information. In series of decisions, the Commission has ruled, and rightly so, that public .authorities cannot devise forms restricting the right to seek information. In Bishwajit Mohanty v Ministry Of Environment & Forest, it struck down the format that restricted information in a request to a specific period. Such a broad window is not available even in the developed countries, operating such laws for decades. Contrast this to US where the Government in 1996 , owing to limited resources (emphasis mine), recognizing that as requests are very broad and complex, established procedure for the department to discuss with requesters ways of tailoring large requests and made corresponding amendment
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in their requests. In India, citizen can ask for any and every information subject to the limitation prescribed by the RTI Act. It is a no holds barred right. Requester can ask as much as they can imagine and there is no stopping from their imagination running wild. a) On a fishing expedition I understand that the Commission must have been at its wits’ end when the appellant Faqir Chand suggested that, as he was harassed while in service, now it is his turn to harass the department by asking extensive information. (Faqir Chand v Railways) What an innovative device to settle scores at the cost of public time and government exchequer. In a similar case, an employee filed 33 applications on the same day, that too, on diverse matters, in some cases seeking information from 1997 onwards. An exasperated Commission asked the public authority to give 15 days leave, if due, to the employee to inspect the piles of file and directed the public authority to depute a responsible officer to facilitate the inspection by the appellant ( Dr Koustubha Upadhyaya v Ministry of Health and Family Welfare). In another case, Manohar Singh v NTPC, the employee has filed as many as 74 or even more, applications for seeking information under the RTI Act. Of these, applications pertain to pay fixation (19), non-promotion (6), inspection of records (10) and miscellaneous (39). In all, he filed 62 appeals to first appellate authority of NTPC and 30 appeals to the second appellate authority i.e. the Commission. The requests, at times, are not simply to satisfy one’s doubt about service matters but, as tauntingly noted by the Commission, to derive vicarious pleasures by causing annoyance, mostly to superior officers. (Ashish Kumar Khare v Fisheries Survey of India) Yet in another case, one Mr. S.K. Lal asked just about everything pertaining to the Indian Railways from records related to the regulation of its employees to the names, telephones numbers, both of Railways as well as of other service providers, and of all railway hospitals and health centers in UP, including personal details of all the doctors working in the Indian Railway hospitals. The
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Commission deprecatingly found that the details sought makes a mockery of the RTI Act and puts unwanted pressure on public authority, dismissing it as frivolous and inconsequential.( S.K.Lal v Railways ) . But as the situation is, the Public Information Officer (PIO) or even the Appellate Authority could not have come to such a conclusion, lest the PIO attracts penalty. The matter has to reach the Commission to be dismissed as being frivolous as there is nothing in the Act to dissuade requestors from raising vexatious and unlimited requests. On the contrary, the RTI Act is prone to misuse by busybodies. These instances are by no means unusual and things of the past. The Tribune reported on 25 March 2008 that in a single application regarding status of Muslims in India, the requestor has asked 101 questions concerning 23 ministries/departments and also all states and union territories across the country. The information, if provided, could run into few thousand pages. His questions include number of hospitals in 90 “minority concentration” districts? , number of Muslim women employed in hospitals across the country ?, their designation and how many were hired after 2001?, number of banks having special cells for regulation of credit for minorities?, number of the total employees in all registered banks and number of Muslim employees?”. The list goes on and on covering every possible gambit of Muslim population of the country. The media thinks that it is a great use of the RTI Act. Unfortunately because of lack of understanding of the provisions and the perceived threat of penalty to be paid from one’s own pocket, no chances are taken. In this case also the PIO of the Ministry of Home Affairs has transferred the application to countless public authorities who in turn will make endless correspondence with their unlimited subordinate offices. A virtual game of football will start as each one will transfer the application to the other and some overzealous PIOs will get into “generation” of information. Nobody will care to see whether the request qualifies the definition of ‘information’, will supply of such information not disproportionately divert the resources of the public authorities and should not further fee be demanded? Anyway, there is no way time limit can be adhered and there is a likelihood that the requestor
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may not turn up to pay the fees once the information is ready and amount of photocopying is calculated. Even if some information reaches the requestor it may be incoherent and incomplete. The requestor who triggers off such an exercise by a simple application accompanied by a fee of Rs 10 may also set the appellate and the compliant jurisdiction into motion. Such mindless processing is not only prohibitively expensive in terms of money and manpower, but is also unproductive use of taxpayer’s money. b) Employees on RTI spree A good number of information seekers are infact the one who are supposed to be information provider. In an interesting case of Subhash Chandra v Commissioner of Income Tax where a predecessor asked his successor regarding action on the charge handing over note , the Information Commissioner has this to say, “ I must confess that such usage of the RTI Act by an requestor, was not fully anticipated when the Act was enacted. I am not quite sure if the legislature had anticipated that an officer, who hands over charge to his successor, would use the RTI Act to demand information, as well as explanation, about actions taken by the successor in respect of certain assesses” Worse, as the Commission observed in Ved Prakash Arya v KVIC that Government employees facing enquiries and investigations have attempted to use the RTI Act, to impede or to impair the progress of investigation, by demanding premature disclosure of the contents of an investigation. It is definitely a situation where delivery of an information contradict the other objective of the RTI Act, namely to introduce the elements of transparency and accountability in the functioning of the public authorities and to contain corruption. In a case where the delinquent employee raised questions like TA/DA availed by the Enquiry Officer and the correct spelling of his name , the Commission noted that “ wherever a public authority attempts to discipline an employee, such employee promptly files multiple RTI applications aimed at extracting personal information of those charged with taking decisions in such
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disciplinary matters. Since the replies under the RTI Act are to be made in a time-bound manner, quite frequently such enquiries create wholly unnecessary and avoidable pressure on officers of public authority. There should be nothing surprising if such actions distract that authority from its ordained functions. The Commission will take strict note of the proclivities of employees of public authorities who attempt to use RTI Act to settle personal scores. “ c) Impolite language It is also unfortunate that the language being used by requestors is at times, intemperate and impolite, to say the least. The Commission has advised the employee requestors to be mindful of their language, as after all, the PIO is their colleague, who is doing an extra job without additional remuneration. It has even warned that use of intemperate language can validly invite disciplinary proceedings. The case of former senior civil servant using such a language, pained the Commission so much to observe , “Use of an RTI appeal to abuse, and discredit others especially those who themselves would never use such profanities, bound as they are to official and social decorum; shall never be allowed.” d) Others are equally to blame This is not to suggest that it is government employees alone who are abusing the process. As per the media reports, Information Commissioners admit that the limited resources of the Commission are being devoted to attending to frivolous applications, which constitute more than 50 per cent of the workload and that a large number of people are simply misusing the RTI Act. The RTI Act is being used by business competitors of public authorities, themselves being out of its purview, by people interested in gathering evidence in their litigation cases or to ascertain whether the property they intend to purchase is free from encumbrances or not. The Commission in T. Sethuraman, v ,Commissioner of Income Tax found it dismaying that parties involved in private litigation wantonly use the provisions of the RTI Act to open confidential information of one another in
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order to gain an edge in litigation and noted with concern that ,”this is anything but a healthy trend. RTI Act is meant to serve much superior and larger purposes than to become hand-maiden of private litigants”. e) Request to requestors What can the Commission do? Given the provisions of the RTI Act, the Commission while dealing with such type of appeals has no option but to ‘appeal’ to such “requestors to desist from using the RTI Act in a manner that would amount to mere harassment of public authorities without fulfilling the basic objective of the Act” ( K. Gopinath v A.I.C.T.E, U.G.C. & J.N.T.U ). Sad at the use of the RTI Act by scientists on research works of other scientists, the Commission in Mukul Yadav v CDRI observed that the scientists are there to serve a much higher purpose than using up their valuable time in personal disputes and settling scores and hoped that its observations will be taken due note of by all those who use the sanctum of the RTI Act to serve personal ends. Finding no support from the main provisions, the Commission wants the requestors to remember the objectives of RTI Act, outlined in the Preamble, while making a request. In S.K.Lal’s case, a helpless Commission wished that the civil society will exercise pressure to see that the RTI Act is not taken for a ride for such submittals will impede the implementation of the RTI Act. Subsequently, in few cases the Commission exhorted the legislature to take steps to insulate the RTI Act from being misused. The Judiciary has also felt the heat of the RTI Act. The Supreme Court has suggested amendments to the RTI Act. The Ex CJI Justice Sabharwal is reported to have remarked that the person seeking information under the RTI Act has to be a bonfide person; otherwise, the very laudable object with which the RTI Act has been introduced will be lost. 2. Common experience of Thailand and the United Kingdom Infact, what is happening is not really very unusual. The initial experience in Thailand
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with its access law was similar to some extent. It
was invoked mainly by
educated persons and employees, however, such blatant abandoning of public cause , as seen in India, was not noticeable. In the United Kingdom, Government believes that small percentage of irresponsible requesters is placing a disproportionately large burden on public authority resources, particularly in health, education and police. At times the journalists are straining the public resources to pen lead stories. The government contemplated substantial increase in fees through Freedom of Information and Data Protection (Appropriate Limit and Fees) Regulations 2007 to do, what it calls, the right balance between access to information for all and the delivery of other public services. The draft regulations allowed public authorities the right to take into account the time spent in deciding whether a request should be granted, as well as the option to refuse multiple requests from the same requestor if they could collectively cost more than £600 to research. They also allowed the authorities to include reading time, consideration time and consultation time in the calculation of the appropriate limit, thereby permitting public authorities to refuse to answer complex questions and multiple requests. The draft regulations failed in the consultation process due to resistance from civil liberties group and journalists but, nonetheless, succeeded in highlighting the practical problems of access legislations. Sharing the government concern about the usage of the access law but not the ways in which it wishes to correct it, the Information Commissioner Office of the UK is advising through a “responsible requesters’ charter”, albeit without any legal force , urging people to avoid making unreasonable requests, cautioning some people and organizations that they “may abuse these rights, whether they mean or not”, encouraging people to adhere to the spirit of the access law and be reasonable when making request and requesting requesters to consider whether their demands have a “serious purpose”, impose a “significant burden in terms of expense of distraction”, or “are written in a harassing tone”. The charter aims at weaning the people away from making demands that could be “regarded as part of a campaign to disrupt the work of the public authority”.
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3. Correcting the misuse-the Commission responds Mindful of the less than desirable usage of the RTI Act, I have seen that the Commission, of late, is introducing certain checks through the backdoor. This is a development noticed in 2007 decisions. The Commission is aware that in India an appeal or a request may not yield the desired response. There will be no prizes for guessing the efficacy of a charter like the one by United Kingdom Information Commissioner in India. The Commission has, therefore, started traveling beyond the literal meaning of the provisions of the RTI Act. a) Limited disclosures in service matters Now in case after case, the Commission is taking a view that employees should not have access to file notings dealing with their disciplinary cases as the employees already have a set of safeguards and rights available to them under the Disciplinary Rules. The Commission in many cases has ruled that any disclosure of a range of information through the RTI Act to delinquent public servants would impact the disciplinary proceedings, promote personal interest as opposed to public interest. and lead to unforeseen consequences and actions , may be even vendetta and physical harm. The Commission sees disclosures on such matters as a challenge to governance as they will impair free and frank opinion of public servants. In January 2008, in the case of S S Tomar v ICAR Commission expressed the concern that such misuse has the “ potentiality to affect the morale of an organization and especially of its employees who take upon discharging unpopular responsibilities.” The Commission , however, is alive to a situation where disciplinary proceedings against a public servant is being unduly prolonged, and the information is essential to build the public servant’s defence and has allowed the disclosure of the same invoking the larger public interest clause under Section 8(2) of the RTI Act. The Commission is also discouraging transfer related information to the affected employees. Therefore, when the wife of an employee asked for copies of the note sheets containing remarks/orders of the competent authority on the
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basis of which transfer/ posting of her husband was affected, the Commission while upholding the denial maintained that every public authority has a right and is free to take appropriate decision about the deployment of staff at appropriate locations in order to discharge its mandatory functions. (Smt. G. Subbulakshmi v Department of Posts). Thus the Commission has taken a view that matters connected with disciplinary actions, vigilance enquiries , investigations , transfers , ACRs etc must be construed to be personal information as mentioned in Section8(1)(j) of the RTI Act, both for being exclusive to the person—in this case the employee, and for having no public purpose or relationships to a public activity and should be denied as there is no reason why time and energy of a public authority be expended to supply information to one of its own employees, when that information is purely personal to that employee. The Commission , however, does relax its position on such matters and allow disclosure if it is convinced about victimization , malafide, bias or unfair treatment implying presence of public interest in the request. The Commission is also discouraging employees from questioning the decisions of the superior officers in the grab of seeking information as it realized that such self-serving applications are putting enormous pressure on the resources of the public authorities , diluting the RTI Act in so far as empowerment of the common man is concerned. The provisions of RTI Act, in the opinion of the Commission, could not be used by sections of people in order to bring pressure on and thereby influence the actions and the decisions of a public authority. b) Availability of alternative remedies In addition, the Commission has also started looking at the alternative remedies available to the employees while dealing with their information request. It now insists that if a normal internal procedure and mechanism for accessing information is good enough, recourse to RTI Act may not be permissible. The Commission explained that civil servants should not be estopped from bringing
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out into the open, acts of favoritism, nepotism, corruption, etc. within an organization but the purpose can be well served if they take recourse to the institution of Vigilance Commission or the Whistle Blowers’ Resolution. c) Does overriding clause over rides everying else? The reach of non-obstante clause of Section 22 was considered by many as a licence to demolish access standards and fee structure under other laws. It was the discretion of the Commission to outline this wide ranging proviso in any manner, pending a judicial pronouncement. The temptation to make all other provisions in different laws subservient to the RTI Act must have been great It is indeed creditable that at a time when judicial and quasi-judicial bodies are accused of enhancing their jurisdiction, the Commission has taken a very well considered and just interpretation of the non-obstante clause 22 even when it could have simply remained silent on it or could have waited for adjudication by the courts. The Full Bench in September 2007 R K Gupta v ITAT clarified that when a specific law lays down the scope and the range of information to be disclosed to a person facing specified action , it will be a sure interference if access to a larger range of information is allowed under the RTI Act. While holding that the non-obstante clause in Section 22 of the Right to Information Act does not repeal or substitute any pre-existing law including the provisions of the Income Tax Act concerning dissemination of information, it subscribed to the doctrine that where
subject-matter being the same, a specific law
overrides the general law. Hence the Commission has ruled that judicial proceedings of all courts and tribunals are beyond the purview of the RTI Act and judicial record has to be accessed only in terms of rules framed by judicial bodies for procedure of application, maintainability of request and scale of fees. In September 2007 itself in another case (Manish Kumar Khanna v Supreme Court of India) the Commission acknowledged differences between RTI Act and Order XII of the Supreme Court Rules but said there is no “inherent inconsistency” between the two.
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Under the RTI Act the fact that the information sought is subject matter of litigation or is connected with a court case is not a reason to withhold information. However, of late, the Commission , while maintaining that information cannot be denied on the ground that the matter is sub judice , is , nonetheless , allowing the PIOs to deny the information if the same can be obtained by the seeker during the proceedings before a quasi-judicial body. (R.K.Jain v SBI.). Recently in March 2008, in the case of Sonal Amit Shah v Registrar of Companies, the Commission held that where the public authority has a system to grant access to documents, fee and cost rules of the public authority are to be respected. The requestor was accordingly asked to deposit fee as per Section 610 of the Companies Act, even if the same was higher than the fee under the RTI Rules. d) Tackling the all pervasive requests To check continuous resort to asking same subject again and again in the hope of receiving something suitable, the Commission has dismissed few such applications as being frivolous. Similarly the Commission is making it clear that a requestor can not prefix the request for information with seamless words such as “all”, “every”, “etc”, and then, after supply of the information, complain that not every thing had been provided. In one such case, where the requestor demanded a certificate from the PIO that complete information has been given, the Commission reminded him that the PIO is required under the provisions of the RTI Act to provide the “information” and not “certificate” about the completeness of that information. Commission has also advised PIOs not to go overboard in case where there is an apparent and blatant attempt to take the RTI Act for a ride. In S.P. Goyal v, Director of Income Tax (Inv), the requestor whose premises was raided wanted to know expenses incurred on raiding him. The PIO provided him with a lot of information after painstaking efforts but still the requestor was not satisfied. In an appeal by him, a sarcastic Commission commented, “When scores of petitions, containing large numbers of queries , a majority of which
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repetitive are filed time and again by a petitioner, minor errors of response are understandable and deserve to be ignored. The PIO must have realized by now that it doesn’t always pay to be a good Samaritan especially in dealing with petitioners with agendas.” Stressing the need for penal provisions, the Commission recently directed the PIO to ignore RTI pleas of school teacher and his wife after the couple sought over 20-year-old records concerning thousands of employees of the school. It has in some cases, on the facts of the case, ruled that there is no reason to collect old and vintage information and historical records when it can be accessed under other laws. e) Balancing Parliamentary Systems and the access standards Recently the Commission ruled that the RTI Act has not been enacted to satisfy an individual’s curiosity about who did what in a given decision making process. The request of Mr. V Raj to know the names and designations of officers involved in the process of drafting and preparation of the Right to Information Bill, provoked the Information Commissioner A. N. Tewari to remark that ‘’Can this Act be treated as a sledge-hammer to destroy every established norm of public administration? If allowed, this could become an invitation to systematic chaos’’. The statement may look very strong but as I see it, it is reflective of both the helplessness and irritation of a Commission tasked with implementation of loosely drafted access legislation. Restricting the ambit, the Commission again made it clear , taking support from the parliamentary system of governance in the country,
in Gurbax
Singh v Chief Commissioner of Income Tax that , “The names of the individual officers involved in a decision-making process, no matter how derelict they may be in discharge of their duties, must not be brought out in the open if the system of parliamentary democracy and ministerial responsibility to the Legislature are to remain unaffected. Answerability for a public authority’s actions rests with either the Minister or the authority competent to take decisions. Whose advice the Minister or the competent authority acts on which, in given
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cases, can be a matter of investigation / enquiry internal or otherwise, is not something to be shared with the rest of the world. It is this, what makes civilservant-anonymity such a core component of parliamentary democratic governance.” In fact the Commission is very keen that though right to information must be promoted by all means, yet at the same time it must be balanced with the imperatives of good governance. It has emphasized that balance needs to be established between the imperatives of disclosure of a given set of or a type of information and the impact of such disclosure on the essential functioning of a public authority and organization’s requirement of confidentiality. f) Offensive requests liable to be rejected Coming tough on the tendency to use offensive language, Regulation 7 of the Commission (Management) Regulations, 2007 provides that no appeal/petition containing offensive language, invectives, unsubstantiated charges, etc. shall be admitted by the Commission and these should be returned by the Registry at the admission stage itself and should be admitted only after modifications are carried out. The Commission is firm that requestor cannot be allowed to freely pass motivated judgments about the character, conduct and the functioning of other officers in the guise of seeking information. It has ruled that the PIO and the First Appellate Authority shall be absolutely at liberty to return applications which contain inappropriate language, invectives, abuses and expressions causing offence to other persons, third-parties and officers serving in public authorities. g) Charge for the additional effort The Commission has also allowed public authorities to levy further fee where voluminous information is to be collected and compiled. In the case of M.P.Radhakrishnan v Southern Railways ,Palghat , the requestor wanted ‘ complete list of station masters in roll of each grade as of 10.12.95 including their name, community(SC/ST/UR), staff members, date of birth, date of appointment, date of promotion to each grade from the date of appointment
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and upto 10.12.95.’ Many of the employees about whom information was sought had retired. The Commission agreed that a further fee of Rs. 27,240 appears reasonable as Railways will at least take 2 months in culling out the information. It, however, offered the requestors to pool their resources, and collect the information on their own by methods of inspection. 4. Can there be a substitute to legislative amendment? What the Commission is doing may well attract further litigation in the High Courts and Supreme Court. The activists will raise the momentum and chorus of their disapprovals, criticism and protests. Further given the fact that State Information Commissioners are independent in their spheres and there is likely to be different approaches to the interpretation of the intent of the Act, the only option is to clarify the matters legislatively by way of suitable amendments. I understand that two years is a sufficient period to introspect. After all the Indian Constitution which was so ably debated by the finest talent in the country for such a long time in a body especially constituted and convened for the purpose received its first amendment in just about eighteen months. Any legislation has to be dynamic, flexible, organic and responsive. RTI Act should not be an exception and must not be denied enrichment and improvement through experience sharing. 5. Suggesting least difficult amendments However, given the hype, media attention and personalities involved, the possibility of objective assessment of the RTI Act appears remote. The RTI Act is an emotional issue, almost a Holy cow. But we need to ask ourselves that should we allow such a marvelous legislative feat to be hijacked by those who definitely do not have the first claim on it? Should it not restrict such requests that are purely personal and for which other Acts, rules and existing system already provide for.? Is not a government servant afforded reasonable opportunity in disciplinary proceedings and can he not access record of his desire, through courts, if he is engaged in litigation with the employer?
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Nevertheless, tilt such time that people are prepared to look at the situation in the right perspective, a beginning can be made with respect to deliverable requests concerning specified matters of a government servant by adding to exceptions in Section 8 of RTI Act. This is achievable for three reasons. Firstly, Government servants have similar rights recognized in plethora of statues and office procedures (rather many say that government employees are over protected). Secondly, restricting them may even earn approval from a good section of people passionately associated with not just the law, but also the movement. Thirdly, it will release the public authority and the Commission from avoidable burden and they would be much better equipped to serve those for whom the RTI Act was enacted in the first place. If favourable environment is available, than an attempt may also be made to exclude such documents from the purview of the RTI Act which are obtainable in judicial proceeding or which may be required for litigation as RTI Act should not disturb the level playing field between the litigants, particularly when only one of the party i.e. the public authority is subject to the regime of the RTI Act while the other is outside its purview or where one of the party in a court case wants to score an edge against opponent by invoking resources of a public authority under the RTI Act. The decisions of the Commission have sufficiently highlighted that there is a strong need to specify in the RTI Act itself the rates for supplying information in cases where special rules already are framed for the same but the requester prefers to apply under the RTI Act. The Access to Information Act 2002 of Jamaica provides that where an official document is open to access by the public pursuant to any other enactment or available for purchase by the public in accordance with administrative procedures established for that purpose, access to that document shall be obtained in accordance with the provisions of that enactment or those procedures, as the case may be. We need to have a similar provision. Clarity in this area will help the requestor as well as the public authority and will cut avoidable appeals.
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6. We have to take the Call CIC decisions have already shown the way for much of the amendments suggested above. However, as mentioned above all this is open to judicial scrutiny and in any case State Information Commissions are their own masters. It is beyond doubt that there cannot be a substitute to legislative intervention to make the RTI Act more purposeful. The RTI Act marks a high water mark in our progress towards a more open, transparent and responsive governance system. It gives a new meaning to the old adage that knowledge is power. To improve governance, citizens can use the power of ballot only once every five year, but they can use the power of information through the RTI Act on a daily basis. It is the key to unlock the mystery of the Indian governance system and to throw light in its darkest recesses. There can be no second opinion that government servants need to be trained and sensitized regarding their duties towards the citizens under the RTI Act. At the same time, it is in the best interest for the health of the RTI Act that the citizens learn to respect the sentiments behind the right and appreciate that while the reach of this Act is vast, the resources available with the government to meet its demands are limited. It is therefore important to ensure that this powerful piece of legislation is used for the purposes for which it is designed and should not become a hand-maiden to those pursuing partisan, , selfish frivolous and vengeful ends. Otherwise, it runs the risk of imploding under its own weight of overuse and misuse. The time is ripe to take a critical look at the Act in order to protect its vitality and relevance. Call to examine the RTI Act in light of experience and practices of almost two years can only be ignored at the cost of a proper evolution of the right Are we ready to catch the bull by the horns?