T8 B5 Misc Loose Docs Fdr- Sep 03-mar 04 Emails And Lists Re Faa Tapes (ordered As Found In Folder)

Page 1 of 1

John Azzarello Frojj3>—• Lisa oullivan X^ent: To:

Thursday, March 11, 2004 5:50 PM John Azzarello; Kevin Shaeffer; Geoff Brown; Geoff Brown; Garth Wermter

Subject: New Tapes I am sending the tapes listed below to garth to digitize - he knows they are coming and will digitize ASAP. This will be faster than dubbing --

4 14 14(B)

15

^s&WJ-tV^ s-Y~4$ new-—-// r n

SVRWX Lin ZNYLine ZNYLine ZBW/ ZO

irt2(Q

NTMO Line/ UUALine 33(B) TCA Line 34 NOM Lint 34(B) NOM Line 34(B) NOM Line

new>fiJL*j. /^^L^r^ new^ J we already have this. nave tnis voice activated.

J I

r i i

Lisa M. Sullivan Staff Assistant 9-11 Commission 301 7th Street, Room 5 125 Washington, DC 20407 202.401.1770

9/11 Closed by Statute

3/12/2004

J

Page 1 of 2

Kevin Shaeffer From:

Kevin Shaeffer

Sent:

Monday, February 23, 2004 10:27 AM

To:

Lisa Sullivan; John Azzarello

Subject:

GOULD LINE TASKER

Tracking: Recipient Lisa Sullivan

J9/11 Closed by Statute

Read Read: 2/23/2004 10:37 AM

John Azzarello

A recount of what DG should be working for us. I don't have his email, but suggest we forward this "clean" to him.... / \. 2NY Area (Position 14)

b.

receive the third line we do not have, Lines are]

2. ZID/ZDC Area (Position 25) a. Confirm FAA has provided!

///

|/

which is which? If not, provide missing line.

3. NTMO East (Position 26) a. We don't have any tape foij

i

\. FAA provided two sets of tapes labeled "25A" and "25B" - do

\. If auto-skip was used for /25A" and "25B", provide new tapes fo

/ / i I Provide. Additionally, why was this line not previously provided?

4.

NOM (Position 34) / / | a. We have! lUape and FAA transcript). i b. We do not navel | i c. FAA originally provided two tapes only labeled "NOM." We believe these were tapes from a single line. Verify which line these tapes correspond to, and that they are not "auto-skipped." If auto-skip was used, provide new tapes for this line, (note: Lisa provided DG with the two tapes to help verify)

5.

TCA (Position 33) I a. FAA originally provided one tape labeled "Tactical Customer Advocate 33B." b. Lines at this position are: | | c. Which line does the TCA 33B tape correspond to? If auto-skip was used, provide new tape for this line. d. Provide new tapes of all remaining lines from this position.

Regards, Kevin "Never Forget"

2/27/2004

/

Page 1 of 3

John Azzarello From: Lisa Sullivan To: Garth Wermter Cc: Team 8 Subject: Digitization of CC tapes status: Attachments:

Sent:Thu 1/29/2004 11:11 AM

Hi All-

Garth got the tapes yesterday (the bad weather delayed the delivery) and the digitization process is underway as of last night. I failed to tell Garth last week that the tapes are 120 minutes each -that means a lot more audio and a lot more time is needed. He said the first recordings will be uploaded to the audio drive tomorrow morning. It will be a rolling process. Below is the set of ATCSCC tapes he received. 12636-12645 came in first (I believe some of you had the opp to listen to the tapes before I sent them). The rest of the list of recordings are unedited. I'll keep you updated on Garth's progress. Thanks for understanding! Lisa

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

LI.I^E

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC /.

LINE

1230-1430 Z

ATCSC0

UNE

-~~

//

-:'^f "S

...„.-'•"

1230-1430 Z

^>

1230-1430 Z

ATC.SCC

LINE

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

9/11 Closed by Statute

http://exchange.9-llcommission.gov/exchange/jazzarello/Inbox/Digitization%20of%20CC... 1/29/2004

9/11

Closed by S t a t u t e

Page 2 of3

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1 430 Z

ATCSCC

LINE

1 230-1430 Z

ATCSCC,

LINE

1 230-1430 Z

ATCSCC

UNE

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1430 Z

ATCSCC

UNE

ATC3CC

UNE

ATCSCC

LINE

TCA /jy/«v/ &*-#y 1230.1430 z

ATCSCC

LINE

StfAllJt

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1230-1 430 Z

ATCSCC

LINE

ATCSCC

LINE

ATCSCC

LINE

1230-1430 Z

ATCSCC

LINE

1 230-1430 Z

SVt/M

fait

H

-VCfilfrttyfa.^

1230-1430 Z

1230-1430 Z 1230-1430 Z

3fT-

fart?

**&--#$"

"TCA/StfW

fa.#X

1230-1430 Z

1230-1430 Z

* 1230-1430Z

Lisa M. Sullivan Staff Assistant 9-11 Commission 301 7th Street, Room 5125 Washington, DC 20407

http://exchange.9-llcommission.gov/exchange/jazzarello/Inbox/Digitization%20of%20CC... 1/29/2004

9/11 Closed bv S t a t u t e

ATCSCC

LINE

1230-1430 Z

1230-1430 Z 1230-1430 Z

1230-1430 Z 1230-1430 Z AtCSCC

LINE

1230-1430 Z

CSCC

LINE

'ATCSCC

LINE

1230-1430 Z 1230-1430 FP"

130-1430 Z 1230-1430 Z_ 1230-1430 Z

ATCSCC

LINE

vj ATCSCC

LINE

VATCSCC

LINE

TCSCC

LINE

iXrcscc

LINE!

WCSCC

LINE LINE

ftfcSCC

LINE LINE

t/TCSCC

LINE

(ATCSCC

LINE

KTCSCC ATCSCC

LINE]

1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z 1230-1430 Z

9/11 Closed by S t a t u t e

. j^TPQpp

lX/"\ Vj.OOO

/

''••

1230-1430

1 IMC

LtINC

Z

VKTCSCC

LINE

^TCSCC

LINE

C/ATCSCC

LINE

^ATCSCC

LINE

1230-1430 Z 1230-1430 Z

f —"~"

1230-1430 Z 1230-1430 '

K'ATCSCC ^

LINE

Lx^TCSCC

LINE

t^TCSCC

LINE

^fCSCC

LINE

"•"-i

\f

^J

rt-r

^"^

/? \^

& <*

' " 1 oO^-fwM'n ^

z

1230-1430 -y

1230-1430 Z 1230-1430 Z

1230-1430 -7

9/11 Closed by Statute

Air Traffic Control System Command Center September 11 Commission Voice Tape Request (Not Voice Activated) ATCSCC Line ATCSCC Line ATCSCC Line '. ATCSCC Line .ATCSCC Line . ATCSCC Line ATCSCC Line -ATCSCC Line ATCSCC Line .ATCSCC Line ATCSCC Line '. ATCSCC Line . ATCSCC Line . ATCSCC Line .ATCSCC Line .ATCSCC Line ATCSCC Line .ATCSCC Line . ATCSCC Line , ATCSCC Line . ATCSCC Line . ATCSCC Line . ATCSCC Line ATCSCC Line , ATCSCC Line ' ATCSCC Line , ATCSCC Line . ATCSCC Line .ATCSCC Line ATCSCC Line • ATCSCC Line . ATCSCC Line ATCSCC Line ' ATCSCC Line ATCSCC Line .ATCSCC Line . ATCSCC Line . ATCSCC Line . ATCSCC Line . ATCSCC Line . ATCSCC Line .ATCSCC Line ATCSCC Line '.ATCSCC Line . ATCSCC Line . ATCSCC Lint . ATCSCC Line ATCSCC Line . ATCSCC Lim . ATCSCC Lin< ATCSCC Lin< - ATCSCC Lin

J230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z J330Z-1430Z 1230Z-J330Z J330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-I430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z J230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-I430Z 1230Z-1330Z 1330Z-I430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z 1230Z-1330Z 1330Z-1430Z

ATSCC Cassette Tapes 1. National Operations Manager Position #44 1241-1515 Airline Reservation Officer Position #3 1215-1415 "^ st National Traffic Management Officer Position #26 ' 1302-1603 <x West National Traffic Management Officer v fWJQMQiPositiojiJl23_..___ .------ 1215-1515 ;
I"7

Page 1 of 1

John Azzarello From:

Lisa Sullivan

Sent:

Friday, January 23, 2004 11:05 AM

To:

Team 8

Subject: Regarding New ATC tapes and Digit. Project: Dear ATC Groupies: All Command Center tapes received in the past two weeks have been sent to Garth. I confirmed with him today that he will be able to digitize them and upload onto the audio drive Monday afternoon/Tuesday morning. To update you on what has been received of late: - 49 tapes Dulles Tower -16 tapes Indy Center (without voice activation) - 26 tapes and index of not previously provided CC recordings (rec. 1/22) -10 tapes CC (rec two weeks ago) -18 tapes NY TRAC (rec two weeks ago) I have not FULLY updated the spreadsheet to reflect this; that will get done Saturday. I am in the weeds of some serious pre-hearing prep and will be MIA from GSA Mon-Tues! Talk to you later, Lisa Lisa M. Sullivan Staff Assistant 9-11 Commission 301 7th Street, Room 5125 Washington, DC 20407

202.401.1770

1/26/2004

,..

Shirley Miller

09/17/0303:13 PM

To: [email protected] cc: Subject: Recorded lines at the Command Center on 9/11

Dana, You have tapes for East 14, 15, 25 and 21 (NTMO). That is what we (myself, Miles and Air Traffic) decided on some days after our site visit to the Command Center. You don't have East 16 which has responsibility for the airspace underlying Atlanta, Jacksonville and Miami Centers. The list below is the universe of what's recorded at the Command Center. There are no other lines other than these that are recorded. On 9/11 all positions capable of being recorded were recorded. Activities that were not recorded were the Central Altitude Reservation Function (CARF), and any other Military activities and these lines are not recorded today. Due to the nature of the events on 9/11, many lines were not used. We transitioned into continuous telcon lines so that information could be passed instantaneously due to the need to get all the airplanes on the ground in a very short timeframe. This is why the tape marked NTMO was unoccupied; the line was recorded but no one was using it. Below is a list of floor positions and the geographical airspace they cover. EastPos 1 4 A & B EastPos 15 EastPos 16 East Pos 25 A & B East Pos 21 (NTMO) West Pos 11 West Pos 12 West Pos 13 A & B West Pos 22 West Pos 23 (NTMO) West Pos 24 SVRWX Pos 4 SVRWX Pos 6 B SVRWX Pos 7 SVRWX Pos 7 B SVRWX Pos 7 C SVRWX Pos 8 SVRWX Pos 8 B TCA Pos 33 A & B SPT Pos 5 Spt Pos 6 A & B NOM Pos 34 A & B

ZNY ZOB/ZBW ZTL/ZJX/ZMA ZDC/ZID All Areas ZSE/ZLC ZKC/ZME ZAU/ZMP ZLA/ZDV/ZAB All Areas ZFW/ZHU All Domestic Centers All Domestic Centers All Domestic Centers All Domestic Centers All Domestic Centers All Domestic Centers All Domestic Centers All Domestic Centers All Domestic Centers All Domestic Centers All Domestic Centers

*SVRWX lines are used for reroutes, and were not used extensively during 9/11, most conversations accured on the primary (East/West) lines Z is designator for en route center. ZNY (New York) ZOB (Cleveland) ZBW (Boston) ZTL (Atlanta) ZJX (Jacksonville) ZMA (Miami) ZDC (Washington) ZID (Indy) ZSE (Seattle) ZLC (Salt Lake) ZKC (Kansas City) ZME (Memphis) ZAU (Chicago) ZMP (Minneapolis) ZLA (Los Angeles) ZDV (Denver) ZAB (Albuquerque) ZFW (Forth Worth) ZHU (Houston) SVRWX positions-- Severe Weather -- these lines are used by FAA's traffic management specialists to collect weather information, devise a suitable plan with other FAA Air Traffic facilities and

system users for re-routing traffic around bad weather. TCA positions -• Tactical Customer Advocate --covers communication between the Command Center and primarily the airlines to assist with specific flights impacted by weather, crew time outs, etc. SPT positions --Strategic Planning Telcon -- covers coordination between Command Center and FAA field facilities, airlines and other system users, weather forecasters to develop the Strategic Plan of Operations (SPO). The SPO identifies an overall plan of operation for 2-4 hours in the future. The normally recurring telcons were canceled on 9/11 due to the grounding of all flights. NOM position -- National Operations Manager --directs control room operations. The NOM assumes the primary role in analyzing and evaluating the National Airspace System.

Gerry Shakley na/oc/n-3 10 no DM 09/25/03 1^:09 PM

To: Shirley Miller/AWA/FAA@FAA cc: MaryEllen Kraus/AWA/FAA@FAA, Patrice Allen-Gifford/AWA/FAA@FAA Subject: 9/11 Commission

Shirley, Here is Ellen's status. I will bring copies of this to the 1 p.m. meeting. Gerry Gerry Shakley AAT-3C Forwarded by Gerry Shakley/AWA/FAA on 09/25/2003 11:39 AM Ellen King 09/25/2003 11:20 AM

TO: Gerry Shakley/AWA/FAA@FAA cc: John S White/AWA/FAA@FAA Subject: 9/11 Commission

Good Morning, Gerry, This follows our earlier conversations. We are responding to the request to find a conversation between the ATCSCC and the WOC advising them that we ground stopped traffic nationwide on 9/11/01. We have spent the better part of three days (so far) looking this communication. have not found it.

To date, we

The telephone call to the ARTCCs to ground stop all departures regardless of destination was made at 1326z(0926 local). We have listened to nine positions, which include three operational phones and 6 administrative lines. We listened to the operational phones from approximately 1230-1500z (0830-1100 local) and the administrative lines from approximately 1300-1500z (0900-1100 local). These lines include the following functions performed on that day: NOM position (two operational phones and two administrative phones), a position located next to the NOM, which we opened up to support headquarters/security type communication (one operational phone and one administrative phone), the administrative phone at the West NTMO (supervisor) position and the administrative phone at the East NTMO (supervisor) position. We listened to another position adjacent to the NOM position used as the security type position in the event it may have contained additional communication. The East NTMO administrative line was used as a communication vehicle between HQ (Jeff Griffith and Doug Davis) to keep them apprised of the event. At 1327z (0927 local), ATCSCC advises Jeff Griffith of a nationwide groundstop. At 1343z (0943 local), ATCSCC advises Doug Davis that we're diverting all internationals

inbound to the U.S. to Canada. This is the line where most of our communication with "HQ", though not the WOC, took place. This is NOT a line that was sent to the 9/11 Commission because the direction we received was to send >»operational<« lines in the East. In our normal course of business, we advise the WOC of an event, but not necessarily the traffic management initiative(s) associated with it. The tapes were capable of recording 53 lines on 9/11, providing a conversation took place. As I mentioned to you on the phone, I think we could be much more responsive if we really knew what they are trying to hear. Ellen King Manager, QA and TM System Efficiency ATCSCC 703-904-4470

Ellen King

10/08/03 02-19 PM 1U/U8/U3 u^.iy nvi

To: Shirley Miller/AWA/FAA@FAA, Gerry Shakley/AWA/FAA@FAA, R Davidson/AWA/FAA@FAA

cc. jQhn s white/AWA/FAA@FAA, Jack Kies/AWA/FAA@FAA Subject: 911 Tape Update

Good Afternoon, This is an estimate on remaining tape recording estimates, as well as a recap of what we have previously written. In response to AAT-l's direction to provide, "all. ...tapes. ...of internal FAA communications, including interphone conversations among FAA locations, concerning aircraft presumed to be hijacked on 9/11/01", and in keeping with our instruction to provide these recordings between the times of 0815-1115 eastern local, I estimate the possibility of approximately 94 hours of voice communications remaining that could be recorded. Each three hour period takes approximately 3 hours and 45 minutes to queue up and record. That comes up just short of 118 hours of recordings, which equates to just under 17 shifts, or approximately 3 1/2 weeks. As we go through, we may find we can compress some of that, but I can only tell this real time. On 9/5. I sent this to Tony Ferrante in response to an inquiry from the 91 1 Commission: Good Morning, Tony, In response to the 9/11 Commission request for tapes, we provided you recordings that include the operational conversations from the following positions: Position 14 - normally delegated the responsibility for the geographical area containing the airspace underlying New York Air Traffic Control Center (ARTCC). This airspace includes the following major* airports: Newark International (EWR), John F. Kennedy (JFK), LaGuardia (LGA) and Philadelphia (PHL). The New York Terminal Radar Approach Control (N90) airspace is also included in this area. Position 15 - normally delegated the responsibility for the geographical area containing the airspace underlying Boston and Cleveland ARTCCs. This airspace includes the following major airports: Boston-Logan (BOS), Detroit (DTW), Cleveland-Hopkins (CLE) and Pittsburgh (PIT). Position 25 - normally delegated the responsibility for the geographical area containing the airspace underlying Washington ARTCC. This airspace includes the following major airports: Baltimore (BWI), Reagan National (DCA) and Washington Dulles (IAD). NTMO (National Traffic Management Officer) • a supervisory position normally delegated oversight for the traffic management responsibilities in the "East" area at the Air Traffic Control System Command Center. This individual is responsible for the three positions listed above, as well as one more position. The remaining East position (16) normally has responsibility for the airspace underlying Atlanta, Jacksonville and Miami ARTCCs. On September 11, 2001, telephone calls were answered in the most efficient manner, and were not necessarily subject to normal geographic boundaries. * major is defined as one of the OEP 35. On 9/26. I sent this to Gerrv Shaklev in response to an inquiry forwarded through Shirley Miller

from the 911 Commission: Good Afternoon, Gerry, Here's where we are: We have recorded the 4525 line from approximately 1215-1515z (0815-1115 local). This is an administrative line from the NOM position and is the main administrative number used to reach the control room at the ATCSCC. Various and diverse communication with FAA, military and civilian entities would normally occur on this line. We have recorded the 4530 line from approximately 1215-1515z (0815-1115 local). This is an administrative line from the East NTMO (supervisor) position. On September 11, this line was opened to provide direct access between ATCSCC and HQ, specifically Jeff Griffith's office. Regular updates were provided by the ATCSCC on the status of the event. Questions posed to the ATCSCC by Jeff's office were answered here. Following our conversations, it is my understanding that the 9/11 Commission is interested in the communication between ATCSCC and HQ and would be interested in at least two more positions. We are currently in the process of recording those. These positions were opened on 9/11 to support the unfolding events and include hotline information passed between 1) ATCSCC and HQ and 2) information passed between the military and ATCSCC. These two positions will be recorded for the same times noted above and should be completed by Tuesday, 9/30 COB. Per your suggestion, I have asked Howard if he would take those that are completed to Janie (and he has agreed), so they will be in HQ Monday a.m. On 9/30. I sent this to Gerry Shakley in response to an inquiry forwarded through Shirley Miller from the 911 Commission: Hello, Gerry, We're sending Howard home with the following tapes today: Position 6 - This position is located in the strategic planning area and was used as a special telcon position on 9/11. Coordination among ATCSCC and FAA field and regional offices are recorded. Occasionally, other entities were asked to join this open conference. These tapes include conversations from 1245-1515z (0845-1115 local). NOM Operational Phone - This is an operational line at the NOM position and includes diverse communication with air traffic, military and civilian entities. This might also include conversations with FAA field and regional offices, as well as FAA headquarters. These tapes include conversations from 1241-1515z (0841-1115 local). Note: Start times of these tapes vary as pertinent conversations may be contained in the times outside the "standard" of 0815-1115 local. This concludes the recordings of the tapes that I estimate contain the bulk of the coordination during the 0815-1115 local timeframe on 9/11/01. Per your request, I will send you an email containing time spent on the preparation of these tapes. Ellen King

Manager, QA and TM System Efficiency ATCSCC 703-904-4470

9/11 Closed by S t a t u t e

Douglas Gould 10/21/03 03:10 PM

To: Shirley Mi!ler/AWA/FAA@FAA s^t Re; Command Center Transcripts ^

Additionally: Boston Center Cape Sector 1254-1330 UTC Douglas Gould Air Traffic Investigations, ons AAT-200 v WPf PGR] Cell:

Shirley Miller

Shirley Miller 10/21/2003 03:07 PM

To: Douglas Gould/AWA/FAA@FAA . cc' Subject: Command Center Transcripts

These transcripts are being provided to the Commission today, 10/21/03. Full Transcript, West Position #22B Full Transcript, SPT Position 6 Operational Line Partial Transcript, Position 3 ARO from 1415 UTC to 1515 UTC •- blank Partial Transcript, Position 3 ARO from 1315 UTC to 1415 UTC --no time channel Partial Transcript, NOM, 1400UTC to 1515 UTC Full Transcript, NOM 1241:20 UTCto 1515 UTC Full Transcript, SPT Pos 6 1450 UTC to 1515 UTC Transcript, NOM line 4525 1232 UTC to 1515 UTC Full Transcript, E-NTMO 1302UTC to 1504 UTC and 1500 UTC to 1603 UTC.

Ellen King o c-7 DM ^:b/ KM

To: Thomas R Davidson/AWA/FAA@FAA, Shirley Miller/AWA/FAA@FAA Troy Gascoyne/AWA/FAA@FAA

cc: John S White/AWA/FAA@FAA, Subject: 9/11 update

Greetings. We are sending down what we believe the last of the necessary tapes today. To recap, since the beginning of last week, we have sent the following positions: position 16 position 22B position 3 ARO Svrwx 4 Svrwx 7 West NTMO, admin phone #4510 position 11 TCA 33 B position 24 position 13 position 13B Hours for week ending 10/17 = 42 Hours for week ending 10/24 = 33 Ellen King Manager, QA and TM System Efficiency ATCSCC

703-904-4470

:9/ll Closed by Statute

Ellen King

To; Douglas GouldJ cc: 'Gerry Shakley/ Anthony Ferrant Davidson^ Subject: 911 tapes

01/07/04 U,31 AM

Shirley Miller/ ~ ike Sammartmo^L """ Thomas R

\-

I

Hello, All, I estimate it will take us until approximately GOB 1/23 to complete the recordings requested. I did speak with Tony Ferrarvte yesterday afternoon about 3:30 and he asked that we make recordings of all lines, whether we,think they are blank OR pertinent. That is what we are in the process of doling. \n addition torthe lines listed below.'xthere are approximately 6 operational lines which screened earlier iSnd believe to be bla'-nk. We are recording those also. Ellen King

j Mi

\, QA:ai!i<j) TM %sterri Efficiency \C

J ih

i

\

.1

many of which

\\ expect will: be blank, orUntermittent calls between employees and their families to. see if everyone

was okay, i •Troy I

ii ii

\ \,

Total of 28 lines!;

'

Troy Gascpyne i i i Quality Assurance Specialist ATT-215 Command Center \

II

i

Forwarded by Eillen King/AWA/FAA on 01/6,7/2004 11:23 AM Troy Gascoyne

i

01/06/2004 10:37 AM

Ellen-

;

i

f NTMO, - ZSE/ZLCT ZOB/ZBW • NTMO, - ZNY, • NTMO,

To: El ten Kin^. cc: \: 911 tapes

\w is a cumulative list consisting of the lines, we taped and sent to the 91 i:\commissio

ARO,

| SVRWX, 4 I SPT, 4 I SVRWX, ^ \, /7MP tA I - ZNY, - SVKWX, tZJX/ZM ZhW/ZHU,"#| /• ZDC/ZtD, ZAU/ZMP _ OM^ _

NOM,

NTMO;

:AU/ZMP af - TCA, #

\ZNY. #/

-ZDC/ZID,

I- SPT,

.;:::::-;:;;f 9/11 Closed by Statute

a|

KNOM, a| ...-.|-

S

is not used as an operational line. ,tt is located at the urlused ''DOTS console" on the raised (hind the NOM desk. Mike Artist .may h,ave meant aj UJ a NOM line. However, Jeff Griffith calls back on ftj [which h&and John White use as arfiopen fine. The only line I know for sure the.WOC was'on continuously was^l -Troy

..••''

Shirley Miller

,-•''

To: Ellen Kin cc: Douglas Goul Subject: NTMO East transcript

|

i \y Gascoyne

.

I Anthony FerranteL

Hi Ellen. On the transcript dated Oct 21, 2003, page 11, there is a discussion between Mike Artist and Jeff Griffith about keeping a line open all the time. Mike tells Jeff to calll Iwhich he says is a NOM number. first, is that number a recorded line and if so, did we provide that re-recording to the Commission already? thanks Shirley

.

•'9/11 Closed by Statute

Command Center Voice Tapes Production #1 Tape#

Time

la Ib

1230-1330 1330-1430

2a 2b

1230-1330 1330-1430

3a 3b

1230-1330 1330-1430

4a 4b

1230-1330 1330-1430

5a 5b

1230-1330 1330-1430

6a 6b

1230-1330 1330-1430

7a 7b

1230-1330 1330-1430

8a 8b

1230-1330 1330-1430

9a 9b

1230-1330 1330-1430

lOa lOb

1230-1330 1330-1430

Line

/

9/11 Closed by Statute

Air Traffic Control System Command Center September 11 Commission Voice Tape Request (Not Voice Activated) ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line -ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCCLine ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line: ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCCLine ATCSCC Line ATCSCC Line ATCSCCLine ATCSCCLine ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCC Line ATCSCCLine ATCSCC Line ATCSCC Lim ATCSCC Lint ATCSCC Lin< ATCSCC Lim ATCSCC Lin ATCSCC Lin< ATCSCC Lin

1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z. 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- I430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z I330Z- 1430Z I230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z 1230Z- 1330Z 1330Z- 1430Z