T7 B11- Fbi 302- Knife And American And Flight And 11 Fdr- Fbi 302s

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: : = : :

M-INT-00016607 265A-NY-280350-CE-1018 09/12/2001 N YD IA E. GONZALEZ FD-302 (Rev. 10-6-95) - 1-

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/12/2001

RE: LEAD CONTROL NUMBERS: DL267; CE66; AND CE233 NYDIA F GQNIZALF7 Hisnanic femala horn I J, was interviewed at her place of employment, American Airlines AA Southeastern Reservation Center SERO, 500 Gregson Drive, Gary, North Carolina 27511, telephone number 919/460-4010. After being advised of the identity of the interviewing Agent and the nature of the interview, GONZALEZ provided the following information: GONZALEZ is a Reservation Operations Specialist for the AA, employee mimhar^ I She has been working for AA for approximately 20 years. The SERO is one of several AA's air travel reservation call centers. Their main reservation center is located in Dallas, Texas. GONZALEZ is a supervisor in charged of monitoring calls and coordinating any emergency calls with their main office as necessary. On September 11, 2001, on or about 8:20 AM, GONZALEZ was at her desk when she received an emergency signal light on her telephone console. (The emergency signal can be initiated by any AA reservation agent by pressing a button at their desk, whenever they receive a call deemed to be emergency in nature.) The emergency signal light was initiated by WINSTON SADLER, one of the reservation agent on duty, who received a call from a woman identified as BETTY ONG. GONZALEZ monitored the telephone conversation between SADLER and ONG. ONG identified herself as the "number 3" flight attendant FA on the AA flight number 11, from Boston to Los Angeles. ONG said that she was sitting on the "jump seat 3R" at the rear of the aircraft, and she advised that somebody got stabbed in business class, onboard the airplane. At that point, GONZALEZ contacted CRAIG MARKEE, the manager on duty at the AA Security Operations Control SOC located in Dallas, Texas. GONZALES was coordinating the call with MARKEE while she monitored the conversation between SADLER and ONG. ONG reported that the number 1 and number 5 FA's got stabbed, and that nobody can get into the cockpit. GONZALES deduced later in the

Investigation on 09/12/2001 File #

at Gary, North Carolina D&e dictated

265D-NY-280350-CE

09/12/2001

b'9/H JLaw Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 5, 2003 6:06 pm

Pa9e 1

[PDF page 1] FD-302a (Rev. 10-6-95)

265D-NY-280350-CE Continuation of FD-302 of

Nydia E. Gonzalez

, On 09/12/2001

, Page

2

conversation that the lead FA, number 1, had been seriously stabbed and might be unconscious. The number 1 FA was on oxygen at some point. The number 5 FA was also stabbed, but the injury was not serious. GONZALEZ said that ONG was at the rear of the airplane and did not see the knife weapon. GONZALEZ was relaying the information back to MARKEE as ONG described the situation on the airplane. GONZALEZ advised that when SADLER pressed the emergency button, the telephone conversation was being recorded automatically on a Rockwell telephone recording device. The recording device is capable of recording only up to 4 minutes. The duration of telephone contact with ONG lasted approximately 23 to 25 minutes. She said that the recorded portion of the conversation was provided to the FBI. The unrecorded portion of the conversation is as follow: ONG advised that there appeared to be two passengers locked in the cockpit, one of which was assigned to seat 10B, business class, under the name of AL SUGAMI phonetic. ONG was getting this information from other flight attendants. She did not see the two passengers, and could not provide any physical descriptions of them. GONZALEZ asked ONG about the condition of all passengers and whether the flight crew made any announcements. ONG said that no announcements were made, and that the passengers in coach class suspect something was going on, but were not aware of the situation. ONG said that the First Class passengers were moved to Coach, and that the Business Class cabin was sprayed with possibly mace. ONG said that it was difficult to breathe, and it was difficult to see what was going on in the Business and First Class. ONG told GONZALEZ that she was informed by other FA's that a passenger by the name of DANIEL LEWIN may have been fatally wounded. GONZALEZ said that LEWIN may have been on sit 96, but that information is not confirmed. ONG kept GONZALEZ appraised of the flying condition of the airplane, and that from time to time the airplane was taking rapid descents and flying sideways, erratically. Throughout the call, GONZALEZ did not hear much commotion on the background. There were moments in the conversations where ONG asked for their prayers. GONZALEZ tried to keep the line open and kept ONG talking. At one point, ONG started to cry and said "Oh God Oh God, what is going on!" and the call ended. GONZALEZ later saw what [PDF page 2] FD-302a (Rev. 10-6-95)

September 5, 2003 6:06 pm

Page 2

2650-NY-280350-CE Continuation of FD-302 of

Nydia E. Gonzalez

, On 09/12/2001

.Page 3

happened on the television news coverage of the destruction of the World Trade Center. On a separate matterF

9/11 Law Enforcement Sensitive

[PDF page 3]

September 5, 2003 6:06 pm

Page3

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

M-INT-00016613 265A-NY-280350-302-635 09/13/2001 09/11/01, KEVIN CIAMPA INTERVIEW

9/13/2001 On 9/44/2001 KEVIN GIAMPA, SSAN\ was interviewed in his place ot business, Logan Airport, boston Massachusetts. After being advised of the interviewing agent's identity and the nature of the interview, CIAMPA provided the following information: CIAMPA is a part-time crew chief for American Airlines. His hours are Fridays, Saturdays and Sundays from 1300 hours to 2130 hours. He also works other days as needed. ClAMPA's hours on 9/11/2001 was 1600 to 2100.

"9/11 Personal Privacy

CIAMPA loads and unloads planes on the ramp and has a crew of men working under him. ., In the past 6 months American Airlines has hired 60 or ...-•'' 70 new employees. Only about 20 - 30 of these new employees still work with American Airlinas CIAMPA rgcalfe that one. ' was recently fired for American Airline employee well, but knows that he being lazy. CIAMPA doesn' ing to American was fired by Continental Airlines pfj Airlines. CIAMPA doesn't suspect s being involved in the terrorist attack. CIAMPA heard other American Airlines employees talking in the break room that FBI had confiscated two bags from a connecting flight from U. S. Airways which contained a Koran a knife, pilot togsf and a VCR tape of a Boeing cockpit. He also heard that this bag belonged to MOHAMMED ATTA, who had a seat assignment of either 8E or 8D for American Airline flight HSecurity at Logan Airport is inconsistent. There have been times that the doors leading to the ramp have been rigged to stay open and not latch. CIAMPA believes that employees may do this so they don't have to constantly enter their codes to open the doors when they carry boxes through the doorways.

9/11/2001

Boston, MA

265D-NY-280350

9/13/2001

9/11_Law Enforcement Sensitive

[PDF page 1]

September 5, 2003 6:07 pm

Page 1

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: : = : :

M-INT-00001960 265A-NY-280350-302-1836 09/13/2001 INTERVIEW OF MICHAEL J. DAMON FD-302 (Rev. 10-6-95) •1-

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/14/2001

V

MICHAEL J. DAMON, date of birth!

\1

Iwas interviewed at Logan Airport. Also present during tho interview maa Trnnparl

Personal Privacy

~l

Massachusetts State Police MSP. DAMON was advised of the \y of the interviewing agents and the nature of Thereafter, DAMON provided the following information voluntarily: . DAMON is the customer service and ramp manager for SKY CHEFS, telephone number 617 561-3245. DAMON has been employed with SKY CHEFS for approximately eight and a half years. SKY CHEFS is responsible for loading each plane with food, liquor, and equipment carts and utensils. DAMON arrived at work at approximately 6:00 a.m. DAMON was advised that AMERICAN AIRLINES FLIGHT NUMBER 11 AA #11 arrived between 6:00 a.m. and 6:15 a.m. The SKY CHEFS dispatcher dispatched JUAN DAMIAN and ENRIQUE RIVERA to service the plane prior to if s departure for Los Angles. Prior to AA#H departing for Los Angles, SILVIO GIANGREGORIO reviewed the loaded items with the flight attendants. DAMON advised that DAMIAN has been employed with SKY CHEFS for approximately four years, RIVERA has been employed with SKY CHEFS for approximately seven years, and both are members of the Union H.E.R.E. LOCAL 26. DAMON did not know what the initials H.E.R.E. represented.

/ . ,

,q ,,, T / w Enforcement Privacy

DAMON advised that GIANGREGORIO has been employed with SKY CHEFS for approximately forty years. DAMON presented two drawers of utensils identical to the actual drawers loaded onto AA #H. Neither one carried a sharp knife:'however, each drawer included an ice breaker. DAMON provided copies of the employee record cards for DAMIAN, RIVERA, and GIANGREGORIO. Furthermore, DAMON provided

Investigation on 09/1 3/2001

at Boston, Massachusetts

File #

by

.

SAJ

,

Date dictated 09/14/2001

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 5, 2003 6:09 pm

Page 1

[PDF page 1] FD-302a (Rev. 10-6-95}

265D-NY-280350 Continuation of FD-302 of

MICHAEL J. DAMON

, On 09/13/2001

.Page

2

copies of the written statements prepared by the three SKY CHEFS employees. These documents are maintained in a 1A envelope. The business activities within the SKY CHEFS department were normal throughout the morning of September H, 2001. DAMON did not observe AA #11 while it was being serviced at Logan Airport. [PDF page 2]

September 5, 2003 6:09 pm

Page 2

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

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M-INT-00022062 265A-NY-280350-TP-2120 09/13/2001 ROBERT WHITEMAN FD-302 (Rev. 10-6-95) -1 FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/13/2001

ROBERT WHITEMAN, white male, date of birthf Jwork, was advised of the

official identities of the interviewing agents and the nature of the interview prior to being interviewed at the conference room of the Tampa International Airport Police Department. WHITEMAN provided thefollowing information: WHITE is employed as a "rover" for Avis Car Rental at ,/// pprson, i Tampa International Airport. On Monday, September 10,2001, while ..-•'''../// ers>onai acting in his capacity as an Avis employee, WHITEMAN observed two . // I / Privacy individuals during the return of a tan Buick LeSabre, FL license . ./ / / plate ED344P. The driver of the LeSabre went to the trunk of the .. // / I car and removed a flight bag, he had a "box knife" in his hand. , ./'/' / / which he opened up and removed the blade, placing it inside the /'//' , / knife before closing. The passenger of the vehicle immediately // / / spoke something that sounded like German upon seeing.the "box , // j I knife." The driver stated, "No problem," in English, to,the the / /." / / passenger. ,.-•'' ,' // / I WHITEMAN provided a roster listing the cars reriterfon . / September 10, 2001, and indicated that! . HwasUne name used to rent the LeSabre. WHITEMAN provided a copy of the rental / agreement which reflected that Hialeah, FL 33012, had picked up-the LeSabre at 12:27 PM and returned the LeSabre at 4:47 P.M. The outgoing mileage,.6f the vehicle was 6557 with a return mileage of 6687 reflecting 130 mile driven while rented for 4 hours and 20 minutes! •' fused a / I irfinse-rtLimberl Vvith a date of birth of I r The transaction was paid for using an American Express Card AXEX numbetf~ .|and originally/booked on September 5, 2001, with a scheduled PICK up time of 10:15 Ajil On the morning of September 10,20011 telephoned AVIS and changed the pick-up time to 12:15 PM.

'""' *"

Additionally, WHITEMAN advised that) fiad rented a Gray Ford Focus, 4 door, with Canadian Tag PQ FS41469 in Dorval,

Montreal, Canada, on April 22, 2001, at 5:24 PM with return on April 27, 2001, at 10:33 AM. The odometer reading at pick up was

..

..-•' Investigation on 9/13/2001 File #

by

9/il Law Enforcement

Privacy

at Tampa International Airport,.

265D-NY-280350-TP

Date dictated ,

SAV SAX

I

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;

September 5, 2003 6:10 pm

Page 1

it and its contents are not to be distributed outside your agency. [PDF page 1] FD-302a (Rev. 10-6-95)

265D-NY-280350-TP Continuation of FD-302 of

Robert Whiteman

, On 9/13/2001

, Page 2

8072 kilometers with a reading of 8473 at the time of return, thus indicating that 401 kilometers were driven during the rental period. The AVIS location was identified as Bureau CT4, 975 Boul. Romeo Vachon, Dorval, PQ, H4Y 1H1, CA 0509, telephone 514/6361902. In the presence of interviewing agents, WHITEMAN contacted JOSEPHINE STEVENS, District Manager, AVIS, telephone 813/396-3530, and determined that both of the car rentals had been arranged through American Express Travel, Room 2096, 9250 West Flagler Street, Miami, Florida 33174, telephone 305/552-3650. WHITEMAN indicated that the height of the driver of the rented LeSabre was in the six foot range and clean shaven, which is significantly taller than thel 9/11 Personal Privacy

[PDF page 2]

Septembers, 20036:10 pm

Page 2

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: : = : :

M-INT-00036630 265A-NY-280350-302-6390 09/11/2001 INTERVIEW WITH) FD-302 (Rev. 10-6-95)

'"'X1 *

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/18/2001

This FD-302 is referenced to Rapid Start Control Number 202. I IWhite. Female, DOB: I | Employment: Special Agent. FBIHCi, Pubjic Corruption Unit, , Telephone: L— Ipfovided. the following information telephonicallvl ^was made aware-of-the identity, of the interviewing agent and the purpose of the interviewwhich was.to obtain information concerning the crash of AMERICAN AIRLINE FLIGHT 77, at the PENTAGON. Arlington, Virginia on September H, 2001. --"::::;;-..... rfwidRfi.tha.foJlowina information:

, , . ::::::::;.'/

/9/11 Law parents of ELIZABETH BLICK in Juet, New York. The husband of ....,--" ELIZABETH BLICK, JERIMAH BLICK, was a victim in the crastixrf United Airline Flight 93, which crashed in SHANKSVILLE, PENNSYLVANIA, on September H, 2001. ELIZABETH BLICK is. presently residing at her parents home recuperating from having a baby.

/ /

Enforcement . l nvacy

. ] spoke by telephone with ELIZABETH BLICK at the request of her parents. The telephone conversation took place in the evening hours of September 11, 2001. ELIZABETH BLICK stated , that she received an approximately twenty minute telephone call from her husband from the airplane prior to the crash. In the course of the telephone call JERIMAH BLICK/ provided his wife the following information: 1. The United Airline flight from Newark to San .Francisco detoured in Cincinnati, Ohio. 2. Three 3 dark complexion Arab males wearing red bands took over the cockpit of the airplane. The three Arabs did not speak English. 3. There was no communication from the cockpit. 4. At least one of the Arab males held a knife in one hand.

Investigation on 09/11/2001

.at /

Pile #

/

Centreville, Virginia Date dictated

9fJfSn.NY-180350-302 .

by

SAl

09/16/2001

\s document contains neither recommendations nor conclusions

and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 5, 2003 6:14 pm

Pa9e

[PDF page 1] FD-302a(Rev. 10-6-95)

265D-NY-180350 Continuation of FD-302 of |

\ On 69/11/2001

.Page

2

5. Another Arab male had what appeared to be a bomb in

9 / U Law

Enforcement Privacy

his hand. 6. The thirtySO or forty 40 passengers on board were forced to the back of the airplane. 7. At least one 1 other passengers wife also spoke with a hijack victim. 8. JERIMAH BLICK at times sounded confused when he was informed by his wife that other terrorist attacks staged on September H, 2001. 9. JERIMAH BLICK told his wife that a decision had been made to resist the terrorist and take back the airplane. [PDF page 2]

September 5, 2003 6:14 pm

Page 2

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

M-INT-00064676 265A-NY-280350-TP-4096 09/13/2001 JOSEPHINE STEVENS FD-302{Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/13/2001

The following supplementary information was obtained in ifty» Of ROBERT WHjTEMAN, WMe Male, Date with the intarvift» lAVIS Car Rental, Tampa, Florida. of Birth:! WHITEMAN reported observing two men at the Tampa International Airport, one of which was in possession of a "box knife." on September 10, 2001. During the interview, WHITEMAN telephonically eontacted-his District Manager for additional information related . to his interview, refer to FD-302, dated September 13, 2001. ., JOSEPHINE STEVENS, District Manager.,AVIS Car Rental ACR, Tampa, Florida, telephone 813/396-3530, w.as advised.df the.... identity of Special Age-nil landltfe ouroostrbf the / interview. STEVENS provided the following: According to ACR records.P

L Date of, Birtn

'9/H Personal Pdvacv

9/11 Law Enforcement Privacy

1 isiprnar. I /AVIS.preferred customer .number /Wis preferred cus wizard number wast I and his cooperate discount number was (listed his company's name a I and Florida driver's license number a completed the Preferred Service application ori August 3, 2001. STEVENS furnished a facsimile of the AVIS. Preferred Service application, which was placed in the 1A section of .the file.

/ / me

I I rented a vehicle frprn ACR on Aprii22, 2001/in Canada. The reservation was made through..the American E>cpress Travel Agency AETA, Room 2096, 9250 West Flagter Street, Miami, Florida 33174, telephone number 305/552-3650. The AETA locator number for this reservation wasl "I/this number may be useful in identifying the travel agent who conducted the transaction and related AETA records). . ' t,..„ ..*,,,.. QcvSepterhber 5, 2001.1 linade another reservation for a car with ACR throu.gh AETA for September 10, 2001. The pick-up time was scheduled for 10:15 am at the Tampa International Airport, Florida. The agency locator number for this reservation was r Ljt should be noted that on the morning of September 10, 2001 .\ Jchanged the pick-up time fro,m 10:15 am to 12:15 pm.

Investigation on 9/13/01

at , Tampa, Florida

telephonically Date dictated

File# 265-NY-280350-TP

9/13/01

by This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;

September 5, 2003 6:16 pm

Pagel

it and its contents are not to be distributed outside your agency. [PDF page 1] FD-302a (Rev. 10-6-95)

265-NY-280350-TP Continuation of FD-302 of I

, On 9/13/01

, Page 2

Iwasscrreduled to arrive at the Tarihpa International Airport on Southwest Airline flight 957, at 12:15 pm.

[PDF page 2]

September 5, 2003 6:16 pm

JOSEPHINE STEVENS

' Personal Privacy

Pa9e 2

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: : = : :

M-INT-00065384 265A-NY-280350-302-16986 09/12/2001 INTERVIEW OF TAN THI HOA FD-302 (Rev. 10-6-95)

-1 FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/20/2001

Tan Thi Hoa Hoa, Asian female, date of birth

J Because Hoa speaks Vietnamese, the interview was conducted with the assistance of Federal Bureau of Investigation FBI Interpreter.i "V.After advising Hoa of the identity of the interviewing agents and the-nature of the interview, Hoa .. voluntarily provided the following information:

/ Personal / Privacy

Hoa is a Vietnamese Citizen arid a. Permanent Resideht. Alien of the United States of America. Hoa shq^ed.the agents tier green card which provided the following information: . , , Category: INS A Number:\t Date: Expiration Date: ^ The interviewing agents also observed Hoa's Virginia Driver's License which gave an address qf afl

9/11 Law Enforcement Privacy

at ner present location onl . ' Isince February 2001. Hoa showed the agents her Vietnamese passport, numbeiT" I' expiratiorT "Hhe only entry recorded was her onginal entry into the United States of America. Hoa advised that she has no foreign residences.

Hoa began working at Gate Gourmet; Dulles International Airport, in December, 1999, and this is her only current job. Prior to this position, Hoa worked at a Giant supermarket for four

Investigation on 09/12/2001

at ./' /Reston, Virginia

Date dictated

File# 265D-NY-28Q35Q-3Q2

09/20/2001

by This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;

September 5, 2003 6:17 pm

Page 1

it and its contents are not to be distributed outside your agency. [PDF page 1] FD-302a (Rev. 10-6-95)

265D-NY-280350 Sub WF Continuation of FD-302 of

TanThiHoa

, On 09/12/2001

, Page

2

4 or five 5 months; prior to Giant she worked at Design Tech in Springfield, Virginia. Hoa normally works in the "silverware" department, but on 09/10/2001 and 09/11/2001, she packaged box meals for American Airlines flights 975, 77,1309, 1319, and 573. The usual box packers, two 2 females named 'Van" and "Rumi", were on vacation. Hoa only works on American Airlines meal preparation. Hoa receives a menu and fljght number from her supervisor and packs the meals accordingly. Hoa is the only one who packed the box meals for the previously mentioned flights, but someone else provided her with the supplies needed to pack the boxes. The boxes included an apple, cheese, and a brownie or cookie and were placed in a red meal box. The box did not contain utensils. Hoa took the boxes, and placed them in a cart or cooler for delivery to the airplanes. Hoa doesn't leave the Gate Gourmet facility during her working hours and she does not make deliveries to the airplanes. Hoa's regular hours are from 2:30 P.M. until IJhOO P.M.; Hoa worked these same hours on 09/10/2001 and 09/11/2001. Hoa did not recall seeing anything unusual or suspicious during her shifts on 09/10/2001 and 09/11/2001. She really only knows people in her area. Many foreigners work in the dish washing area at Gate Gourmet and wear vales. Because of the language barrier, Hoa doesn't talk to them. Hoa was asked if someone could easily slip a knife into one of the meal boxes that she prepared. Hoa stated that the boxes are small but they are not sealed. Hoa uses a check list to make sure that she makes the correct number and type of meals for the flights. Someone else checks Hoa's work to make sure that the correct number and type of boxes have been made, but, Hoa doesn't think that this person actually opens the box to check what is inside. Hoa has not heard any rumors at work about the terrorist attacks. Hoa does not have any other relatives living with her beside her son and daughter. Hoa does not have any association with any known terrorist or terrorist organizations. Hoa has not heard of any one at work making derogatory remarks about the United States of America. The following items are being maintained in an FD-340,1A evidence envelop: 1) Seven (7) page document providing employment background on Hoa. This; information was provided by Dennis Forman, Assistance General Manager, Gate Gourmet, 44845 Package Ct., Dulles International [PDF page 2] FD-302a (Rev. 10-6-95)

Septembers, 20036:17 pm

Page2

265D-NY-280350 Sub WF Continuation of FD-302 of

TanThiHoa

, On 09/12/2001

, Page

3

Airport, Dulles, Virginia 20166-7628, telephone number 703/661-6599. 2) Original notes of this interview. [PDF page 3]

September 5, 2003 6:17 pm

Pa£|e 3

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

M-INT-00067972 265A-NY-280350-302-19235 09/13/2001 MORTON, KRISTEN FD-302 (Rev. 10-6-95) -1 FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/20/2001

/9/11 Personal Privacy

9/11 Law Knforcement Privacy

9/11 Law Enforcement Sensitive

Investigation on 09/13/2001

9/11 Law

Steep Falls, Maine

Enforcement

DateoTctated

File# by

at

265D-NY-280350-302 SA[

09/20/2001

Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 5,2003 6:17 pm

Page 1

[PDF page 1] FD-302a (Rev. 10-6-95)

265D-NY-280350-302 Continuation of FD-302 of

Kristen Morton

, On 09/13/2001

.Page

2

/9/11 Personal /Privacy / 9/11 Law ; Enforcement ; Sensitive

[PDF page 2] FD-302a (Rev. 10-6-95)

September 5, 2003 6:17 pm

Page 2

265D-NY-280350-302 Continuation of FD-302 of

Kristen Morton

, On 09/13/2001

, Page

3

9/11 Personal Privacy 9/11 Law Enforcement Privacy 9/11 Law Enforcement Sensitive

[PDF page 3]

September 5,2003 6:17 pm

Page 3

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

M-INT-00067991 265A-NY-280350-302-19255 09/15/2001 AYLWARD, DAVID 9/25/01 DAVID AYLWARD. white male, date of birttl J work address of GLOBE AVIATION SERVICES, Boston Logan International Airport, Terminal B, East Boston, MA, MASSPORT/Looan International Airport Identification badge> number I I was'Bdvised of the official identity of the interviewing Agent. AYLWARD provided the following information.

"9/11 Personal Privacy

AYLWARD has worked for GLOBE AVIATION SERVICES for approximately 2 years. He is a certified PBS (Pre-Board Screener). He attended 4 days of training at GLOBE AVIATION'S training facility on Bremen Street in East Boston prior to working at the gate security check points in Terminal B. AYLWARD works the following positions at the security gate: x-ray, hand wand, "berringer" and the 1 st position magnetometer. AYLWARD recalls working on September H, 2001. He does not recall seeing any Middle Eastern passengers passing through the security check point. He recalled conducting a hand wand check on the pilot of AMERICAN AIRLINES Flight H when he came through the security check point. He also recalled doing a bag check on one of the passengers who passed through the security check point but could not offer any further details on this matter. AYLWARD reported sometimes Middle Eastern employees of GLOBE AVIATION working the security check points will say something in a foreign language to passengers from the Middle East. He does not know what they are saying as he does not speak or understand the language. None of the Middle Eastern employees have ever asked him to attend religious gatherings at their mosque nor have any of them asked him to do anything illegal at the security check point. He has never been bribed by anyone to allow unauthorized weapons or contraband through the security check point. He has never been invited to attend any social functions which might have been hosted by Middle Eastern GLOBE

9/15/2001

"9/11 Law Enforcement Privacy

East Boston, MA

265A-NY-280350-302

....9/25/2001

[PDF page 1] 265A-NY-280350-302 DAVID AYLWARD

9/15/2001

AVIATION employees. The times he has observed Middle Eastern GLOBE AVIATION employees outside of work, as in picking up their pay check, he observed them wearing traditional western clothing. AYLWARD has not had any problems with Muslims who work at the airport.

September 5, 2003 6:20 pm

Page 1

AYLWARD is aware that knives longer than 4" are not allowed to be carried aboard aircraft. Conversely, knives with a blade length shorter that 4" are allowed to be carried on aircraft. If a knife longer than 4" is detected at the security check point the passenger is instructed to return to the ticket counter and have the knife checked with the rest of their baggage which will go in the belly of the aircraft. Passengers also have the option of leaving the unauthorized knife at the security check point where it will be thrown away. AYLWARD said the CSS is the person who determines the blade length of a knife and whether the passenger is allowed to board the aircraft with the knife. He said the PBS is just the screener. AYLWARD is aware of box cutter knives. He worked at STOP AND SHOP Supermarkets for 17 years and knows what a box cutter knife is capable of. AYLWARD was not aware of his company's policy on box cutter knives but indicated if the box cutter knife was 4" or shorter it would be allowed on board the aircraft. Box cutter knives are not good for stabbing persons but rather for slashing them. [PDF page 2]

September 5, 2003 6:20 pm

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: M-INT-00070740 : 265A-NY-280350-302-21782 = 09/25/2001 : SEARCH OF AMERICAN AILINES AIRPLANE N378AN ON 9/25/01 : 9/26/01 A search was conducted by the below listed agents aboard American Airlines Boeing 767-300 bearing tail number N378AN following the discovery of a large serrated blade in the passenger area of the aircraft. Flight 147 from Paris to Boston arrived at gate E and was relocated to Terminal B, Gate 33 in preparations for departing as flight 146 to Paris from Boston. The search occurred while the aircraft was located at gate 33, Logan International Airport, East Boston, Massachusetts MA. The search began at approximately 11:02 P.M. on 9/25/01 and ended at approximately 1:18 A.M. on 9/26/01. Three items were taken and two finger prints lifts were collected. These items are a 10-1/4 inch by Vi inch flexible steel blade with a serrated edge and two light fixtures displaying "LAVATORY OCCUPIED" measuring 10-1/4 inches by 1-1/2 inches. All measurements are approximate. __....---"

'9/11 Law Enforcement Privacy

The serrated blade and the first light fixture had been moved and handled by several employees priorto the arrive of the writer. A list nf those individuals was eorfiplied by Special Agent sd \K R. DONALDSON, Manager Customer Service Ramp, American Airlines, who initially discovered the weapon, assisted the agents in reconstructing the conditions in which the items were found. At the time of their discovery the blade and light fixture were in the overhead luggage compartment over seats 17A and B and 19A and B. These seats are located over the left wing and in front of the emergency exits. At the time of the search; the same compartment contained the luggage "< | Flight Attendant for the departing crew of flight 146. No rnembers of the arriving flight 146 had been on the aircraft at trie-time ]uggage was the weapon was discovered. AdditionallyL not in the overhead luggage compartment at the tirhe the weapon was discovered.

9/11 Personal Privacy

A visual inspection of the serrated blade revealed a yellowish greasy residue and a small area of dark hardened tar like substance. The blade's thickness, was less than a 1/16 of an inch and significantly flexible. 9/25 - 26/01

East Boston, MA

265A-NY-280350-3Q2

,

9/26/01

[PDF page 1] 265A-NY-280350-302 N/A

9/25 - 26/01

An empty socket for the light fixture found in the overhead compartment was located over the emergency exit sign for the exits over the left wing. The other light fixture was removed by the writer from its socket over the emergency exit sign for the exits over the right wing. This fixture was removed

September 5, 2003 6:21 pm

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since it contained indications that an attempt had been made to pry it out on the right hand side of the fixture. The writer removed the ..fixture using a leatherman knife blade from the left hand side of the light fixture Item #3. Sketches were made indicating the location where items were initially discovered and where fingerprints were lifted. These sketches were preserved in a 1A envelope along with the Administrative Work Sheets, Fingerprint Lift Log, Evidence Recovery Log, Photo Log, and prints of digital photos taken by DENNIS DIAS, American Airlines Maintenance Supervisor. An FD-597 Inventory form listing the items that were taken from the aircraft was provided to DIAS. DIAS declined to sign this form based on telephonic advice by his company's legal council. The form was preserved in the same 1A envelope noted above. [PDF page 2]

September 5,2003 6:21 pm

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

• '9/11 Personal

: M-INT-00072323 : 265A-NY-280350-302-23167 = 09/15/2001 : INTERVIEW - MAGUED MAKRAM YAFT : 09/16/2001

Privacy

Magued Makram Yan. white male, data nf hirth

Jwas advised of the identity of the interviewing agents and the purpose of the interview. Yaft provided the following information: Yaft stated that on September 8, 2001, he departed from DIA on an Ajnejican West flight from Denver, Colorado to Oakland, California. Yaft advised that prior to leaving DIA he had parked his personal vehicle on the east side of the terminal in employee parking. Yaft stated that on September H, 2001, he and his cousin Michael Ekladys had rented a car from Budget Rental Car in Oakland, California and driven back to Denver, Colorado. Yaft stated that they arrived in Denver, Colorado at approximately 10:30 a.m. on September 12,2001. Yaft explained that upon arrival at DIA he drove directly to Budget Rental Car. Yaft stated that after returning the car he tried to catch the courtesy bus provided by Budget Rental Car. Yaft advised that he later found out that the courtesy bus would not be able to take him and his cousin to the employee parking lot. Yaft stated that he got off the Budget Rental Car bus and contacted the clerk at Budget Rental Car. Yaft advised that the clerk at Budget Rental Car indicated that the courtesy bus would not be going to the terminal. Yaft stated that he then contacted another male employee with Budget Rental Car that agreed to take him and his cousin to the terminal. Yaft advised that the male employee allowed him to drive the vehicle which was a Budget Rental truck. Yaft stated that he drove the Budget Rental truck to Pena Boulevard and Jackson Gap Street, which was the first check point,that Denver Pplice. QepartrnentDPD had established at DIA. Yaft advised that upon arrival to this particular check point he was contacted by OfficerP" I Yaft stated that he advised Office\t he was attempting to 09/15/2001

Denver, Colorado

265D-NY-28Q35Q

09/16/2001

\F page 1] '9/11 Law Enforcement Privacy

265D-NY-280350 Magued Makram Yaft

09/13/2001

get his personal vehicle from the employee parking lot at the east terminal. Yaft showed Officerl Itiis airport badge, officer I ladvisad Yaft that he would not be able to take or escort the other individuals with him from this established check point. Yaft advised that he departed from this checkpoint

September 5, 2003 6:22 pm

Page 1

and drove on 78th Avenue toward the employee east parking lot. Yaft stated that, he called the Communications Center and talked to Chris Berinet and Mark Diets regarding his attempt to get his personal vehicle from the employee parking lot. Yaft advised that prior to his arrival to the Airport Office building he stopped at a stop sign and told the Budget Car Rental employee and his cousin they he would get out and walk to the next check point and identify himself. Yaft stated that upon arrival to this check point he identified himself and was allowed to enter the garage. After passing through this check point, Yaft stated that he noticed Officerf [driving up behind him. OfficerF" advised Yaft that he had violated security by going to the next check point. Yaft stated that he immediately called ICC and talked with.Qperations Security.pPS Manager Mark Kullas. .... ... Yaft related that Officerl [conducted a criminal check on him and his cousinMichael Ekladysby.calling in their information to DPD dispatch. Yaft related that this was possibly done to see if they had outstanding wants or warrants. Yaft stated that they had to wait approximately fifteen minutes for OfficeiT"" I to receive the information.back.fr.om... dispatch. Yaft stated that while they were waiting-OfficefL^Jj I I asked Yaft if'Tiei'co'uTd check Yafts1 fanny pack. Yaft stated that he initially.said.no, but ihen stated that Officer.|. \ I jwasgoTriq to search it anyway, so.goahead. Yaft indicated that O f f i c e r f | found a three-inch knife and an old New York Fire Fighter badge. Yaft explained that he had obtained the New York Fighter badge from when he ,was:a fire fighter at Fairchild Airport in New York in 1997.and: t998.

. ,.j,. 9/11 Law Enforcement iivacv

Yaft stated that Officer! (advised him that he was under arrest for impersonating a police officer arid placed hand cuffs on him. Yaft advised that upon trie-arrival of Officer lergeant, S e r g e a r j J J serial number .fold'Yaft that Officer Ivas going to issue Yaft a summons instead of an arrest warrant. Yaft stated that his [PDF page 2] 265D-NY-280350 Magued Makram Yaft

09/13/2001

3

Operations Security OPS Manager Mark Kullas advised him to take the day off. Yaft advised that he never showed the fire fighter badge to anyone, nor did he advise anyone that he was a police officer. Yaft stated that the fire fighter badge was just a souvenir that he had from his old job as a fire fighter. [PDF page 3]

September 5, 2003 6:22 pm

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BEGPRODNO BEGBATES DATE F8IDESCR FULLTEXT

M-lNT-00073618 265A-NY-280350-302-25135 09/24/2001 AHMED RESSAM FD-302 (Rev. 10-6-95) -1 FEDERAL BUREAU OF INVESTIGATION Date of transcription 09/24/2001 On 09/24/2001, AHMED RESSAM RESSAM was interviewed at the Seatac Federal Detention Center jn Seattle. Washington. Present for the interview were SA! Jand SA f 3and Assistant Federal Public Defender Joanne Ollver...The interview was conducted in Erench. .. RESSAM was informed that the purpose of the-lntery.iew was to display several photographs to determine whether RESSAM could identify any of the persons in those photographs. The photographs shown included those of suspected hijackers of American Airlines flights 11 and 77; United Airlines flights 93 and 175; and those provided by both the Office of the Legal Attach6 London, England LEGAT London and FBI Headquarters FBIHQ.

/9/11 Law Enforcement Privacy

./9/11 Personal Privacy 9/11 Law Enforcement Sensitive

Investigation on 09/24/2001

at Seattle, Washington Date dictated

File# 265A-SE-83340;265A-NY-280350-SE:

09/24/2001 by This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;

September 5, 2003 6:24 pm

Page 1

it and its contents are not to be distributed outside your agency. [PDF page 1] FD-302a (Rev. 10-6-95)

265A-SE-83340 Continuation of FD-302 of

AHMED RESSAM

, On 09/24/2001

, Page 2

/9/11 Personal ; Privacy / 9/11 Law / Enforcement ; Sensitive

[PDF page 2] FD-302a (Rev. 10-6-95)

Page 2 September 5, 2003 6:24 pm

265A-SE-83340 Continuation of FD-302 of

AHMED RESSAM

, On 09/24/2001

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3

the suspected hijackers and those provided by LEGAT London and FBIHQ.

RESSAM did not recognize photographs of the following individuals provided by LEGAT London:

...---"

....

9/11 ' Personal Privacy 9/11 Law Enforcement Sensitive

Furthermore, RESSAM did not recognize or identify any of the photographs of the nineteen suspected hijackers on the following flights: United Airlines Flight 175: MARWAN AL-SHEHHI; one photo shown with glasses FAYEZ AHMED; one photo shown with dark shirt AHMED ALGHAMDI; one photo shown with plaid head cover HAMZA ALGHAMDI; one photo shown with tie MOHALD ALSHEHRI; one photo shown with turtleneck United Airlines Flight 93: SAEED ALGHAMDI; two photos shown (one photo with plaid head cover and moustache and one photo without head cover and moustache) AHMED ALHAZNAWI; two photos shown (one photo with moustache and white crew-neck t-shirt, one photo without moustache) AHMED ALNAMI; two photos shown (one photo with moustache and head cdtfer, -one'photo without moustache and plaid head cover) ZIAD JARRAH; one photo shown of full face without facial hair American Airlines Flight 1J.: SATAM AL SUQAMI; two photos (one photo with plaid head cover and moustache and one photo without head cover and moustache) WALEED M. ALSHERI; two photos (one photo with plaid head cover and moustache and one photo without head cover and moustache) [PDF page 3] FD-302a(Rev. 10-6-95)

265A-SE-83340 Continuation of FD-302 of AHMED RESSAM

, On 09/24/2001

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4

WAIL ALSHEHRI; two photos shown (one photo with moustache and plaid head cover and one photo without moustache and head cover) M» i • • ' September 5, 2003 6:24 pm

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MOHAMED ATTA; one photo shown with dark shirt and no facial hair ABDULAZIZ ALOMARI; one photo shown with plaid head cover American Airlines Flight 77: KHALID AL-MIDHAR; two photos shown (one photo with no facial hair and no head cover, one photo with moustache and white head cover) MAJED MOQED; two photos shown (one photo without facial hair and collared shirt, one photo with plaid head cover and moustache) NAWAF ALHAMZI; two photos shown (one photo with moustache and no head cover, one photo with moustache and white head cover) SALEM ALHAMZI; two photos shown (one photo without facial hair and without head cover, one photo with white headcover and moustache) HANI HANJOUR; two photos shown (one photo with facial hair and white crew-necked t-shirt, one ATM photo with collared shirt with light t-shirt visible) [PDF page 4]

September 5, 2003 6:24 pm

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: : = : :

M-INT-00074011 265A-NY-280350-302-25056 09/13/2001 INTERVIEW OF BRENDA BROWN FD-302 (Rev. 10-6-95) -1FEDERAL BUREAU OF INVESTIGATION Date of transcription BRENDA BROWNL I I.was contacted attier place of employment AMERICAN AIRLINES Operations Center at Dulles Airport in regards to the hijacking of flight 77 on September H, 2001. BROWN provided her date of birth asV land her Social .Security Account Number SSAN asl ^BROWN advised as follows:

09/17/2001 ^;:::::::::::::::::==:,.. 9/11 Personal . l nvacy

She has been an Operations Agent for twenty seven years. Her duties include all matters pertaining to the "ticket lift operation" which handles all operations regarding the ticket counter, boarding and deplaning passengers, baggage service and dispatching flights. She was off on Sunday and Monday and worked Tuesday, September H, 2001, from 5:30am until 2:00pm. She worked at the main ticket counter checking in passengers with tickets in First Class and those that had Executive Platinum, Gold and Platinum Club memberships. BROWN stated that she checked in passengers for flight 77 who were in the first class cabin or had the above memberships. BROWN recalled checking in Mr. YAMNICKY, an older white male, as he had a problem with his ticket that had been obtained from a travel agent. YAMNICKY was not upset over the problem with his ticket, and she was able to resolve it for him. She also recalled checking in Mr. DROZ, a middle aged white male. She recalled Mr. DROZ as she knows an individual by the name of DROST and this man pronounced his name the same way. BROWN advised that she also checked in a-female passenger for flight 77 and may have checked in one or two others. BROWN explained that ticket agent DIANE LEEDS worked next to her and also checked in passengers for flight 77. LEEDS was tied up with a husband and wife who were flying to Maui and had problems with their tickets and an award coupon they were trying to use. BROWN stated that it was a light travel day and there was not a long wait in line to check in. BROWN could not recall checking in any coach passengers, nor could she remember checking in any Arab males or anyone acting suspicious. BROWN advised that later in the evening she and ticket agenj Iwere discussing the events of the day, andj Jwas distraught as she

Investigation on 9/13/01 File #

at Dulles, VA

9/11 Date dictated

265D-NY-280350-302

9/17/01

Law

Enforcement Privacy

by This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency. •11 i

September 5, 2003 6:27 pm

-

-

•

Pa9e 1

/9/11 ,,-„•>.-

..,

[PDF page 1]

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Personal . rnvacy

FD-302a (Rev. 10-6-95)

265D-NY-280350-302 Continuation of FD-302 of

BRENDA BROWN

, On 9/13/01

.Page

2

recalled checking in two Arab males for flight 77.1 told her that one of the individuals did not speak English. BROWN did not recall seeing anyone in the coach check-in line that appeared suspicious. BROWN stated that if a passenger is acting strange or she does not like the answers they gave to some of the questions asked, she will put them on the "pull list" and /or call down to the gate to tell the gate agent of the problem. BROWN advised that if someone is put on the "pull list", their luggage is not put on the plane until the passenger presents himself for boarding. BROWN stated .that-she will also put a passenger on the "pull list" if they do not have a picture ID, if they refuse to answer the security questions, or if they make an inappropriate comment. BROWN advised that if a passenger says the word "bomb" she calls the airport police and her supervisor. BROWN stated that approximately two months ago she was working at a gate and saw a man with a utility knife on top of his carry on bag. She challenged the man and he said that there were five or six of them with similar knives. BROWN advised that the knives all had approximately (our inch blades and were the type used to cut boxes. BROWN stated that he was shocked that airport security had let these people through. BROWN advised that she tried to make an issue out of the incident, however the security people were not interested. BROWN stated that she has never been arrested. She lives alone and is not aware of anyone in her family ever being arrested. No one has ever asked her to put something on an airplane, nor has anyone asked her to give anything to a passenger. She did not put anything on flight 77/144, nor did she give anything to a passenger on flight 77. No one has asked her about security at the airport, nor has anyone asked for photographs of the cockpit of any of their airplanes. She has not given anyone a tour of the gate facilities, nor has she seen any other employee giving a tour of the gate facilities other than to a new employee or children. She is not. nor is any member of her family, or circle of friends, a member of a radical.political group, a radical religious group, or a terrorist group. She has no knowledge of who was involved in the hijacking of Flight 77. BROWN advised that she has a green badge that gets her on the Dulles Airport property and to the gate area of AMERICAN AIRLINES. BROWN stated that she has challenged people if she does [PDF page 2] FD-302a (Rev. 10-6-95)

September 5, 2003 6:27 pm

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265D-NY-280350-302 Continuation of FD-302 of

BRENDA BROWN

.On 9/13/01

, Page

3

not see a badge. The challenges were resolved in that their badge was out of sight. She has not encountered any unauthorized individual in secure space. [PDF page 3]

September 5, 2003 6:27 pm

Page 3

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: M-INT-00003461 : 265A-NY-280350-302-30391 = 09/11/2001 : CRAIG MARQUIS : FD-302 (Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/16/2001

CRAIG MARQUIS MARQUIS. born\1 _. , . 1 employed as Centre Manager, System Operation Control, AMERICAN AIRLINES AA, 4601 Highway 360, Fort Worth, Texas 761 fifil t-rtas interviewed at his place of employment. After being advised of the identities of the interviewing agents and the purpose of the interview, MARQUIS provided the following information:

...

Personal . Privacy

On September H, 2001, at approximately 7:25 a.m. Central Standard Time, MARQUIS received a telephone call from the number 3 flight attendant on board Flight 11. identified by the crew manifest as B.A. ONG ONG, AA employee number 131804. This telephone call was initially received by NIDIA GONZALES, 919460-4187, an AA supervisor at the Raleigh Reservations Center in North Carolina. The call was transferred to central dispatch in Fort Worth, Texas, because there was a disturbance on board and the flight crew was not able to contact the cockpit. ONG wanted central dispatch to contact the cockpit. MARQUIS first confirmed that ONG was an AA flight attendant. During this telephone call, ONG reported that there was a passenger on board who was armed with a knife. This passenger was seated in 10B and was identified as TOM ELSUQANI phonetic. When MARQUIS first hsard this, he thought that the knife might have been a Swiss army knife of some sort because it was not that uncommon for passengers to have these. ONG then informed MARQUIS that the passenger in seat 9B, DAVID LEWIN, had been fatally stabbed and that the number 1 flight attendant, K.A. MARTIN MARTIN, AA employee number 307280, had been stabbed as well. MARTIN was in bad shape and was currently on oxygen. Besides these two individuals, the number 5 flight attendant, B. ARESTEGUI, AA employee number 167762, had been superficially wounded by the passenger with the knife. In addition to these injuries, there were two men trying to gain access to the cockpit, and by this time, all passengers had been removed from first class. After the men gained access to the cockpit, ONG could hear loud arguing from the cockpit area. ONG

Investigation on 09/11/2001

at Fort Worth, Texas

File # . . . . . . 265A-NY-280350-302 by SAL 9/11 Law Enforcement Privacy

Date dictated 09/16/2001 |

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 5, 2003 6:28 pm

Page 1

[PDF page 1] FD-302a(Rev. 10-6-95)

265A-NY-280350-302 Continuation of FD-302 of

Craig Marquis

, On 09/11/2001

, Page

2

also mentioned that there was something in the air that made it hard to breath. This telephone conversation lasted from approximately 7:25 a.m. until approximately 7:49 a.m. There was no doctor on board Flight 11 to help the injured; as a result, MARQUIS wanted the aircraft to land at the next available airport. Because of the medical emergencies and the violence, MARQUIS intended for medical personnel and law enforcement to meet the aircraft as soon as it landed. MARQUIS had the flight tagged as a confirmed hijacking and contacted air traffic control ATC regarding the situation. MARQUIS informed the dispatcher, PEGGY HOUCK, of what was happening with Flight 11. and instructed her to contact the crew immediately and to perform a range analysis given the amount of fuel on the aircraft. ATC reportedly heard arguing over the microphone, hearing a statement to the effect of "either turn back or we'll kill you." The pilot apparently keyed the microphone at some point during these events thereby allowing ATC to hear part of what was happening, It was thought that these transmissions were recorded by ATC, in this case Boston ATC. During the time in which the telephone conversation occurred, the aircraft flew erratically and was descending in altitude. The transponder was turned off, but ATC was handling this flight as a confirmed hijacking and was attempting to track it. Soon after ONG hung up the telephone, MARQUIS received a call from ED DOOLEY DOOLEY, an AA Ramp Manager at John F. Kennedy International Airport in New York, New York. DOOLEY reported smoke coming from the World Trade Center and asked what was happening. Based upon his conversation with DOOLEY, MARQUIS figured the impact of Flight 11 was close to 7:49 a.m., corresponding to the end of the telephone call from ONG. DOOLEY called again at approximately 8:10 a.m. and stated that the NEW YORK PORT AUTHORITY confirmed that both towers of the World Trade Center were on fire and that an AA aircraft was involved. Although unsure, MARQUIS thought that his telephone conversation with ONG was recorded. He would ascertain whether the conversation was recorded and would notify the FEDERAL BUREAU OF INVESTIGATION regarding this. The number 9 flight attendant, M. SWEENEY, AA employee number 129043, telephoned the AA Flight Services Department in Boston, Massachusetts. Regarding the hijacking of Flight 77. the aircraft had crashed before AA really knew that anything was happening on board. [PDF page 2] FD-302a(Rev. 10-6-95)

September 5, 2003 6:28 pm

Page 2

265A-NY-280350-302 Continuation of FD-302 of

Craig Marquis

, On 09/11/2001

, Page

3

AA was concentrating on Flight H and did not realize the peril on Flight 77 until it was too late. MARQUIS provided a copy of his notes and a crew manifest for Flight 11. with notes on the manifest. See FD-340 envelope for these documents. [PDF page 3]

September 5, 2003 6:28 pm

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

M-1NT-00008261 265A-NY-280350-302-35826 09/15/2001 DON G. DIFIORE 9/25/01 DON G. DIFIORE. date of birth T I American Airlines identification number was advised of the 1 OdASSPORT identification number identity of the interviewing agent and the purpose of the interview. DIFIORE then provided the following information:

"9/11 Personal Privacy

DIFIORE stated that he has worked for American Airlines for the past 18 years, all of it in Boston. DIFIORE stated that he was working as a skycap on September H, 2001. DIFIORE stated that he assisted SONIA MORALES POPULO from curbside to the first class check in. DIFIORE stated that there was a problem with the pricing on POPULO's ticket. DIFIORE stated that POPULO was addressing him about how she flies all the time and that this had not been a problem before, almost as if she was using him to get her point across to win an argument. POPULO then asked DIFIORE to help her through security because she had a bad back. DIFIORE stated that POPULO had a black nylon computer attached to the top of a black flight attendant type rolling suitcase. When DIFIORE went to place the suitcase on the security conveyor belt, the black bag flopped over. DIFIORE grabbed the black bag and went to set it so it would go through the computer flat, and that is when he felt in the bottom of the computer bag a bunch of lose items that may have been a disposable plastic knife with blades that break off or what felt like square carpenter pencils. At this point, POPULO came over, grabbed the computer suitcase and placed it next to the flight attendant's bag straight up so it did not go through the computer flat. DIFIORE stated that he had a problem getting through the security checkpoint because of tinfoil on a stick of gum he had in his pocket. Once he got through the security checkpoint, POPULO had grabbed her bag off the conveyor belt and was moving quickly toward the gate. DIFIORE stated that POPULO had tipped him $50 for helping her.

9/15/01

Boston, MA

265A-NY-280350-BS [_ 9/11

9/25/01

Law Enforcement Privacy~|

[PDF page 1]

Septembers, 2003 6:28 pm

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

M-INT-00032616 265A-NY-280350-302-41670 09/14/2001 HERBERT, MARY

Personal Privacy 09/20/2001 On fipntemhpr 14 9001 Man/ MFPRFPT mhn n irrnntli.

resides all

.

\1

L

J was contacted at her place of employment, American Airlines Terminal B, located at Logan International Airport by Special Aaentl 1 L TO* the Bureau.of.Alcohol..Tobacco and Firearms. HERBERT was informed for the purpose of the contact and was infervTewed regarding the events that occurred on September H, 2001 and her position with American Airlines. HERBERT provided the following information:

9/11 Law Enforcement Privacy

HERBERT stated she has been employed by Globe Aviation for approximately four years and that she works from Thursdays to Mondays with Tuesdays and Wednesdays off. HERBERT stated that her responsibilities include working the exit, magnetometer, screener x-ray machine and baggage check. HERBERT stated that she is assigned to the South Gate of American Airlines, Eagle Airline, where on Monday the Massachusetts State Police were called to the gate to settle down some passengers, because a flight going to New York was not going to fly out because of weather. HERBERT was also asked if she was aware of the FAA rules and regulations regarding the policies of knives and/or box cutters being carried by the security checkpoints. HERBERT stated that any knife that is longer than 4 inches is not permitted to pass through and that she would instruct the person to go back to the ticket counter to check the knife there. HERBERT also stated that she would follow the person to the counter to make sure that the report to the counter, and if the person refused to go to the counter, she would call for the CSS Checkpoint Security Supervisor.

09/14/2001

Logan Airport

265A-NY-2a0350-302

09/14/2001

9/11 Law Enforcement Privacy [PDF page 1]

September 5, 2003 6:29 pm

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

M-INT-00078345 265A-NY-280350-IN-12711 09/30/2001 . CONDUCTED BM 265A-NY-280350 BRM:brm

"9/11 Law Enforcement Privacy

Financial C1-119 9/30/2001

he following investigation was conducted by SA

AT WASHINGTON D.C. On September 28, 2001, JOHNNY GREGORY, Internal Investigations, First Union National Bank FUNB, telephone number 704-590-4922, provided five 5 Suspicious Activity Reports SAR involving any names and/or addresses which match the Board of Governors list of subjects issued by the Federal Reserve Bank. The SAR's include the following:

f9/ll Law Enforcement Privacy 9/11 Law Enforcement Sensitive

[PDF page 1] 265A-NY-280350

September 5, 2003 6:30 pm

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"9/11 Law Enforcement Privacy 9/11 Law Enforcement Sensitive

[PDF page 2]

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BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: M-INT-00082824 : 265A-NY-280350-302-50462 = 09/12/2001 r : KEWANDA BROUSSARD WAS INTERVIEWED BY SAS|_ : FD-302 (Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription

09/12/2001

KEWANDA BROUSSARD, Food Production Supervisors, Gategourmet, Unit 235 Dulles, 44845 Package Court, Dulles International Airport, Dulles, Virginia, 20166, was interviewed at her place of employment. After being advised of the identities of the interviewing Agents and the nature of the interview, BROUSSARD provided the following information:

/9/11 Law / Enforcement Privacy

RRDI ISSARD al.qn knnwn as KETA and KEKE Date of Birth DOB|

79/11 Personal Privacy

BROUSSARD began employment with Gategourmet on June 19, 2000, as a management trainee. In October 2000, she finished ..her training and is currently a Food Production Manager. BROUSSARD has an Associate Degree in Culinary Arts from Stratford College in/ Tyson's Corner, Virginia. BROUSSARD had never traveled outside of the United States and has no scars or tattoos. She and her family have no criminal history. As a Food Production Supervisor, BROUSSARD works in the cold food/pantry area. BROUSSARD explained that she/sometimes works three shifts. She works the swing shift, which runs from 2:30am to H:30am, which prepares fruits, breakfast foods and snacks for airplanes. She also works the midnight shift which runs from 9:00pm to 5:30am where work is done at the packing station, also known as, "the belts" and pantry, where food is/placed on

Investigation on 9/12/01 File #

Date dictated 265A-NY-280350-302

by

at Dulles, Virginia/ N/A

SA

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;

September 5, 2003 6:31 pm

Page 1

it and its contents are not to be distributed outside your agency. [PDF page 1] FD-302a (Rev. 10-6-95)

265A-NY-280350-302 Continuation of FD-302 of

KEWANDA BROUSSARD

, On 9/12/01

, Page

2

trays that eventually go on carts to be taken to the airplane. First Class and Business Class passengers get regular silverware. A dinner knife is more like a butter knife with a serrated edge. These knives are not very sharp. The silverware is usually already prepared by the prior shift. First Class passenger receive their silverware wrapped in a napkin. One day a week there is a change of operations when information is received that a flight is cancelled and the food has to be moved or someone calls to say there are not enough meals for the number of passengers on that flight. BROUSSARD does not deliver the food to the airplane, only prepares it for transport to the airplane. On September 10, 2001, BROUSSARD worked from 8:30pm to 7:00am, the morning of September 11, 2001, This was the midnight shift and she worked in belts and pantry. The Pantry Lead was SOON KIM, who reported to BROUSSARD. KIM has been employed with Gategourmet for six or seven years. On average there are approximately thirty to forty employees working in the pantry during a shift. Approximately twenty-five employees work on the belts. The belt Lead was SATYA Last Name Unknown LNU, who works five days and SHENNA LNU, who works on Saturdays and Sundays. SATYA LNU was working on September H, 2001. BROUSSARD stated that each day was not really normal due to flight cancellations, employees calling of sick or taking leave, meal counts could be wrong, flights being delayed. However, nothing happened on September 10th or 11th, 2001, that was out of the norm. In the performance of her duties, BROUSSARD does not leave the building where she works. BROUSSARD stated that she did not enter American Airlines Flight 77. If a flight is delayed, BROUSSARD may be requested to check the temperature of the food, but she never knows what food .prepared by her staff goes to which airplane. Her duties are to make up the food trays and load the food onto the galleys. The food packer for Flight 77 for First Class breakfast and lunch was JATINDER KAUR BAINS and lunch for the rest of the passengers was prepared by THANG NGUYEN. NGUYEN has only been employed with Gategourmet for about one month. The swing shift breakfast preparation was done by VAN LNU, a female. VAN LNU was filling in for RUMINA LNU who was currently on vacation with her children who were visiting from Romania. None of these employee go on the airplane. For Flight 77, the Quality Assurance QA personnel were PERVIS RAMOS on the midnight shift, and TAMMY LNU and TAMOLE LNU on the day shift running from 4:00am or 5:00am to 1:00pm. There would be one QA during the afternoon. Final packing for Flight 77 was probably finished by 1:00am on [PDF page 2] FD-302a (Rev. 10-6-95)

September 5, 2003 6:31 pm

Page 2

265A-NY-280350-302 Continuation of FD-302 of

KEWANDA BROUSSARD

, On 9/12/01

.Page

3

September 11, 2001. The QA would check the meals and would be done with the inspection no later than 2:00am. Once the QA finishes ter inspection, it is not touched again. The supervisor does not accompany the meals to the airplane. BROUSSARD stated that nothing was added for Flight 77. BROUSSARD stated that she did not have any association with any terrorist or terrorist group. No one in her family had ties to any terrorist or terrorist group. No one asked her to place a weapon aboard the food trays. No one asked her to do anything out of the ordinary. She is not aware of any Gategourmet employee who has any associations with or sympathy toward a person or group advocating terrorism. BROUSSARD stated she was always escorted if she needed to move about the airport as she did not have the appropriate security badges to do so unescorted. She was not aware of co-workers bringing friends or family members into the airport without approval from security officials. She did know that, at times when friends or family would drop off employees for work at Gategourmet, these people would come into Gategourmet and would be found eating in the cafeteria and they would be escorted out of the building. [PDF page 3]

September 5, 2003 6:31 pm

Page 3

9/11 Personal Privacy BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

M-INT-00014153 265A-NY-280350-302-52925 10/1272001 NO RAPID START LEADJ FD-302(Rev. 10-6-95)

1FEDERAL BUREAU OF INVESTIGATION Date of transcription

10/15/2001

,9/11 Personal Privacy 9/11 Law Enforcement Privacy

Investigation on 10/12/2001

at Baltimore, Maryland Date dictated

File# 265A-NY-280350-BA

10/15/2001

9/ll_Law Enforcement Privacy This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency;

September 5. 2003 6:31 pm

Page 1

it and its contents are not to be distributed outside your agency. [PDF page 1] FD-302a (Rev. 10-6-95)

265A-NY-280350-BA ,On 10/12/2001

.Page

2

9/11 Personal Privacy

[PDF page 2] FD-302a (Rev. 10-6-95)

September 5, 2003 6:31 pm

Page 2

265A-NY-280350-BA , On 10/12/2001

Continuation of FD-302 of

.Page

3

9/11 Personal Privacy

[PDF page 3]

Page 3 September 5,2003 6:31 pm

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: : = : :

M-INT-00050135 265A-NY-280350-302-64612 10/24/2001 JAMES MILLER 10/23/01 FD-302 (Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription JAMFS Mil I FR blgck male date of birth I

....-•""

.-••"'

I

fo/24/2001 Personal .

..-•'

Privacy

fwork address of GLOBE AVIATION SERVICES, Boston/Logan International Airport, Terminal B, East Boston, MA, MASSPORT Identification badge numberf~ [expiring on 8/10/02, was advised of the official identity of the interviewing Agent. MILLER provided the following information. MILLER was previously contacted on 9/14/01, but the interview was interrupted when GLOBE AVIATION SERVICES had retained counsel. GLOBE'S attorney, PAUL KELLY, 175 Federal Street, Boston, MA, had contacted the FBI and advised he would like all interviews of GLOBE AVIATION employees to cease. The interview of MILLER ceased at once. Attorney KELLY, approximately one day later, recontacted the FBI and advised the FBI was free to interview any GLOBE AVIATION employee it wished. Therefore, at this particular date, 10/23/01, MILLER was re-interviewed. MILLER has been employed with GLOBE AVIATION SERVICES for approximately 5 years. He is a Duty Manager for GLOBE. He is "certified" to operated the x-ray machine, hand wand, magnetometer and "berringer" which is used to detect bombs and chemicals. MILLER is a "certified CSS and PBS." MILLER is not certified on theCTX. On 9/11/01, MILLER came to work at approximately H:30 a.m. MILLER heard about the hijacking and crash of AMERICAN AIRLINES flight H from his wife at home. MILLER'S wife awoke him from his sleep and told MILLER to turn on the TV set which he did. After seeing the crash of AMERICAN flight H, MILLER rushed to work. MILLER saw nothing suspicious prior to the hijacking on 9/11/01. He is not suspicious of any fellow employees who might have assisted the hijackers in some fashion. MILLER had employees resign from GLOBE AVIATION prior to the hijacking but he said the departures were all planned in advance and the employees gave notice that they were resigning.

Investigation on 10/23/2001

at

File #

East Boston, MA Date dictated

265A-NY-280350-302

10/24/2001

by 9/11 Law Enforcement Privacy •« •

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 5,2003 6:32 pm

Page

[PDF page 1] FD-302a(Rev. 10-6-95)

265A-NY-280350-302 Continuation of FD-302 of

JAMES MILLER

, On 10/23/2001

, Page

2

MILLER reported that on 9/11/01, knives 4" or longer were not allowed to be carried aboard an aircraft. Knives shorter than 4" were allowed on aircraft. MILLER thought this was an FAA rule but he was not positive. MILLER reported he checks the length of a knife with his MASSPORT identification badge. If the knife is longer than the MASSPORT badge, the passenger is instructed to check the knife with their luggage which will be placed in the belly of the airplane. Or, the passenger can leave the knife at the security check point station. MILLER advised if the passenger elects to have the knife checked with their luggage, he would escort the passenger to the ticket counter line where the knife would be checked. MILLER said that prior to 9/11/01, knives were a problem on flights. He estimates 15-20 knives a day would be removed from traveling passengers as they passed through the security check point. MILLER advised about 3-4 months ago GLOBE AVIATION employees were told that people at the airport have a right to take pictures of the security check point. MILLER disagrees with this decision but since the decision was enacted he has seen individuals taking pictures of the security check point. He couldn't recall an exact instance or occasion when someone took a picture, just generally that it had happened. He said he does not recall the ethnic origin of any person who might have taken a picture of the security check point as he is "focused" on his job and ahead of the check point area. [PDF page 2]

September 5, 2003 6:32 pm

Page 2

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: M-INT-00085036 : 265A-NY-280350-302-70767 = 10/13/2001 : ALICIA FRANCES PRAY 9/28/01 : FD-302 {Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription

10/13/2001

ALICIA FRANCES PRAY, white female, date of birthf 9/11 Personal Privacy Jwas advised of the official identity of the interviewing Agent and the nature of the interview. PRAY provided the following information: On August 20, 2001 she was working at the Wal-Mart Store, High Street, Somersworth, New Hampshire. She stated that she is a "people greeter", and that she normally works the 7:00 a.m. to 4:00 p.m. shift. At around 9:00 to 9:15 a.m., she observed four or five Arab males enter the store. She greeted them, but they did not respond. She is not sure of the ages of the men. PRAY advised she has provided the following written statement of what happened that day. She provided photocopies of a spiral notebook, in which she had written the following statement: "Somersworth, NH Wal-Mart August 20, 2001 - Sylvia went on 15 min. break - 1 was alone. - Arab men entered store grocery - They did not respond to greeting. - One of them paused in awe of all the groceries and merchandise we had in the store - it was as if he stood in awe over our wealth, he seemed overwhelmed by it all. - After they came into the store, two ladies came in dressed in shadors white cotton

Investigation on 09/28/2001

at Somersworth, New Hampshire

File #

Date dictated ?fiSA-NY-?fiQ350-3Q2 BS #7237

•« •

--

by

9/11 Law

09/28/2001

Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 5, 2003 6:36 pm

Page 1

[PDF page 1] FD-302a(Rev. 10-6-95)

265A-NY-280350-302 Continuation of FD-302 of

ALICIA FRANCES PRAY

, On 09/28/2001

, Page 2

- They did not respond to greeting. - Men approached grocery exit - at least 4 men, 1 earring a blue Wal-Mart bag. He showed me the contents while at least 2 other men stood beside him near the door. One man stood behind me. - I looked in the bag and saw some box cutters. I asked the man for a receipt because there were so many box cutters. I commented that he might be planning to do something bad with them; then I asked all the men "What are you going to do with these box cutters? They are weapons." They understood me, but would not answer me. One of them standing back to the photo booth became upset, he seemed anxious to get out the door. Another man behind me uttered —Ben, then the other men sharply spoke to him before he could finish what he was saying. - The man who was standing back to the photo booth looked at me with a threatening stare that indicated to me that if I tried to stop him, he would kill me. I was scared and backed away from them. They left through the grocery exit doors. - 1 called management, but they did not respond. I told Sylvia what had happened after she returned from break. - 1 went out back to the lounge for my 15 min. break. - 1 returned by way of the general merchandise side to see if Mary people greeter needed her break. - 4 or 5 Arab men came in the entrance as I was just approaching the shopping cars. - They asked where the knives were located they spoke English - Knowing that Mary's knees hurt her to walk; I asked her if she would wait to go on her break until I showed the men where the knives were in Housewares. - Mary said that would be O.K. - The men followed me to the Housewares Department while telling me in English that they wanted a small knife. [PDF page 2] FD-302a (Rev. 10-6-95)

September 5, 2003 6:36 pm

Page 2

265A-NY-280350-302 Continuation of FD-302 of

ALICIA FRANCES PRAY

, On 09/28/2001

.Page

3

- 1 showed them the knife section and pointed out some small knives to them. - They began to talk among themselves in a language that I recognized as being Farci. I thought they might be setting up an apartment, so I let them shop while I proceeded to go give Mary her break. I did not see how many knives they took off the housewares area; I did not see them pay or leave with the merchandise. - Earlier on grocery side men went in and out wrong way at exit doors. This men came in exit doors from parking lot, met another man inside." PRAY advised that on today's date, she obtained a copy of the Boston Herald, which contained photographs of the hijackers of United Airlines Flights 93 and 1975, and American Airlines Flights H and 77, on September H, 2001. She stated that after looking at those photos, that the individual who said "Ben", resembled ABDULAZIZ ALOMARI. She advised that the individual who showed her the bag of box cutters resembled SATAM M.A. ALSUQAMI. She advised that the individual who gave her the threatening look was MOHAMED ATTA. She noted that all of these individuals were involved with the hijacking of American Airlines Flight V\_. She produced copies of the Boston Herald with the photos. She also produced a copy of her, calendar book, showing the date of August 20, 2001. She has written on that date, box cutters about 10:00 a.m. PRAY advised that she was not 100% sure that these individuals were identical. She stated that all she can recall is that they were the same nationality and were Middle Eastern. She stated she is not sure if the first group of individuals who came in the store bought the box cutter was identical to the second group who came into the store inquiring about the knives. In summary, PRAY advised that she is not sure if the individuals who came into the Wal-Mart that day were identical to the hijackers, but feels there may have been some resemblance. PRAY provided copies of her notebook, calendar, and Boston Herald article. These items are being maintain in the 1A section of the case file. [PDF page 31

September 5,2003 6:36 pm

Page 3

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: M-INT-00092798 : 265A-NY-280350-302-76388 = 10/24/2001 : INTERVIEW OF CHARLENE LANTZ : FD-302 (Rev. 10-6-95)

-1 FEDERAL BUREAU OF INVESTIGATION Date of transcription

1 1/07/2001

Ms. Charlene Lantz was contacted at the Ridgeway Mall, Stamford, Connecticut, at which time she was advised of the identity of the contacting agent and the reason for the contact. She advised she understood the reason for the contact and that she was willing to speak to the contacting agent, at which time she advised as follows: She advised that on Saturday, September 8, 2001 , she was working at Virgin Atlantic Airways VA in the Reservations Department when she received a call from d I inquiring about airline regulations in regards to taking a baseball .. bat on the plane with him. She advised before she would answer him , she inquired if he had reservations, which he confirmed he had. . She advised at this point she confirmed he was scheduled to fly on > VA on September 16, 2001, from Orlando, Florida, to Gatwick, . 9/11 Law London. She advised that at that time she looked up the .. Enforcement regulations regarding carrying a baseball bat on board, and there .. p , , , was nothing in the rules about it. She advised, however, she .. nvacy advised him that the bat could be considered a weapon and that he..-x 9/1 1 Law would have to check it at the counter. She advised at this time he Enforcement further inquired about a small knife that was approximately 4 . .. inches, and again she checked the computer, and since there was sensitive nothing in the rules about the small knife, she told him. that it would be fine to carry the knife on board. She advised that since the September H, 2001 , incidents, the regulations and rules have changed. She advised that this was the endof the conversation, and she advised she regrets not having obtained a contact number for him. She advised she notified VA.Orlando Airport Supervisor Sandra Williams regarding! \e advised, however, she did display on her computer screen a history of his recent reservations which she felt was somewhat unusual. She advised she did not have the capability of printing the itinerary on the computer as only supervisors have that authority, but she did take the liberty to write down what she saw. She advised the following is a list of flights he had reservations on:

Investigation on 10/24/2001

at Stamford, CT

File #

Date dictated 265A-NY-280350-302;265A-NY-280350-NH

11/02/2001

b\9/ll~Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 5, 2003 6:37 pm

Page 1

[PDF page 1] FD-302a (Rev. 10-6-95)

265A-NY-280350-302;265A-NY-280350-NH Continuation of FD-302 of

Charlene Lantz

, On 10/24/2001

, Page

2

Virgin, flight #5040 August 24,2001, Kuala Lumpor, Malaysia, to London Heathrow American, flight 40M. September 12, 2001, LAX, Los Angeles, to JFK, New York Virgin, flight #26, September 15, 2001, JFK, New York, to London Heathrow Virgin, flight #501, September 21, 2001, London Heathrow to Kuala Lumpor Virgin, flight #17. September 7, 2001, London Gatwick to Newark Air Canada, flight #777, September 7, 2001, Newark to Montreal Continental, flight #407, September 27, 2001, Newark to Montreal American, flight #40M, September 12, 2001, LAX Los Angeles to JFK Continental, flight #7Q3A, September 12, 2001, Los Angeles to Newark Continental, flight 4072A, September 7, 2001, Newark to Montreal Virgin, flight #26. September 15, 2001, JFK to Heathrow Virgin, flight #17. September 7, 2001, Gatwick to Newark Virgin, flight #17, September 6, 2001, Gatwick to Newark Virgin, flight #28, September 26, 2001, Orlando to Gatwick Virgin, flight #17. September 6, 2001, Gatwick to Newark Virgin, flight #17. September 7, 2001, Gatwick to Newark Continental, flight #792V. September 12, 2001, Newark to Orlando [PDF page 2] FD-302a(Rev. 10-6-95)

September 5, 2003 6:37 pm

Page 2

265A-NY-280350-302;265A-NY-280350-NH Continuation of FD-302 of

Chartene Lantz

, On 10/24/2001

, Page

3

Air Canada, flight #777, September 7, 2001, Newark to Montreal Continental, flight #792. September 12, 2001, Newark to Orlando "Virgin, flight #501, September 21, 2001, Heathrow to Kuala Lumper *Virgin, flight #504, September 7, 2001, Kuala Lumper to Heathrow •Virgin, flight #504. September 7, 2001, Kuala Lumper to Heathrow •Virgin, flight #501, October 21, 2001, Heathrow to Kuala Lumper •Virgin, flight #504, September 7, 2001, Kuala Lumper to Heathrow 'Virgin, flight 501, September 9, 2001, Heathrow to Newark •Virgin 16, September 17, 2001, Orlando to Gatwick Continental, flight 792V, September 12,2001, Newark to Orlando "Indicates changes made in reservations four to six times. She advised a printout ofl [history couttf be ... obtained by calling VA at 203-975-4868 and requesting a printout of .... ::>::::: the R&R Viewer. She advised she had no knowledge if he actually:? took any of these flights, but there were numerous changes Iri reservations. She advised that all reservations were made by Internet or through a travel agent. She advised thafbn September 12, 2001, she advised VA ofl Icall, and sfie was told not to worry about it, because security was going to be very tight from now on. She advised thatl Tdicl fly out of Orlando on September 17, 2001, VA flight #16, to Heathrow.

'"'9/11 Law Enforcement Privacy 9/11 Law Enforcement Sensitive

The following description was obtained from observation and interview: [PDF page 3] FD-302a (Rev. 10-6-95)

265A-NY-280350-302;265A-NY-280350-NH Continuation of FD-302 of Name:

September 5, 2003 6:37 pm

Chartene Lantz

, On 10/24/2001

.Page

4

Charlene Lantz

Pages

Race: Sex: Date of birth: | Address:

White Female

Home telephone: Cellular telephone^ Virqin Airways Employment: Address:

"9/11 Personal Privacy

VA Headquarters: 747 Belden Avenue Norwalk Connecticut Telephone number: i _[•-"' [PDF page 4]

September 5. 2003 6:37 pm

Page 4

BEGPRODNO BEGBATES DATE FBIDElSCR FULLTEXT

: : = : :

M-INT-00148560 265A-NY-280350-302-78346 11/05/2001 DANIELLE DESIMONE FD-302 (Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription DANIFI LE DESIMONE white female date nf birjhj

11/05/2001

I

J was advised of the official identity of the interviewing Special Agent. DESIMONE provided the following information.

9/11 Personal n.

Privacy

DESIMONE was employed by GLOBE AVIATION SERVICES at Boston/Logan International Airport, Terminals B&E from 8/5/00 to just before Thanksgiving, 2000. DESIMONE was a PBS, Pre-Board Screener. She originally worked the 5:00 a.m. to 1:00 p.m. shift. She later changed to a 8:30 a.m. to 3:30 p.m. shift. DESIMONE recalled her CSS at terminal E was "ISAAC LNU" and JAMES MILLER was her Supervisor at Terminal B. DESIMONE resigned from GLOBE AVIATION because of poor pay, atmosphere within the company and length of drive to work. She recalled there were occasions when her paycheck was late. She also thought GLOBE AVIATION, as a whole, was a rude company. As a Pre-Board Screener, DESIMONE operated the x-ray machine, magnetometer, hand wand and worked security at the security check point at Terminals B&E. Terminal B is where AMERICAN AIRLINE flights arrive and depart from and Terminal E is where NORTHWEST and ATA Airlines depart and arrive from. Terminal E is also where International flights arrive and depart. In addition to her PBS duties at Terminal E, DESIMONE x-rayed passengers luggage and, on occasions, cleaned the airplanes for NORTHWEST and ATA Airlines. She recalled she also monitored International Flights which had landed in Boston while transiting to another country. DESIMONE advised she was responsible for guarding the passengers who were escorted off the plane to a holding area while the plane was being refueled, serviced or adding on passengers. She reported passengers who were U.S. citizens were allowed to leave the holding area but had to pass through Customs before leaving Terminal E. Non-resident passengers had to remain in the holding area. DESIMONE recalled she preformed the above function for KOREAN AIRLINES. DESIMONE reported knives with serrated edges were not allowed on aircraft. Generally, if a knife was found, or a large

Investigation on 11/05/2001

at

File #

Quincy, MA Date dictated

265A-NY-280350-302

11/05/2001

by 9/11 Law Enforcement Privacy

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 5, 2003 6:38 pm

Page 1

[PDF page 1] FD-302a (Rev, 10-6-95)

265A-NY-280350-302 Continuation of FD-302 of

DANIELLE DESIMONE

, On 11/05/2001

, Page 2

scissors, CSS Check Point Security Supervisor would be called. It would be up to the CSS to determine if the knife was allowed aboard the aircraft. If the knife was too long to be carried aboard the aircraft, the passenger had to either leave the knjfe at the security check point or return to the ticket counter to have the knife checked with the rest of their luggage. DESIMONE could recall only a couple of times when passengers had knives which were loo long. DESIMONE has no suspicions about any colleagues who worked at the security check point for GLOBE AVIATION who might have assisted the hijackers aboard AMERICAN AIRLINES Flight H. She was never approached by any fellow employees, passengers, friends or acquaintances to smuggle any guns or knives through the security check point. DESIMONE advised on the day she resigned from GLOBE AVIATION she told her Supervisor, JAMES MILLER, that she was leaving. She subsequently left GLOBE AVIATION and has not returned. She did not turn in her PASSPORT Identification badge and neither GLOBE AVIATION or MASSPORT ever sought her out to recover the Identification badge. She reported she still had her MASSPORT Identification badge in her possession. DESIMONE subsequently surrender the Identification badge to the interviewing Agent who placed it in 1A envelope with the notes from this interview and submitted them to this file. DESIMONE was shown photographs of the subjects who are suspected.of,hijacking AMERICAN AIRLINES Flight H and UNITED AIRLINES Flight 175. The only picture she recognized was that of MOHAMED ATTA. She said she had seen ATTA's picture in the newspaper and on television. [PDF page 2]

September 5, 2003 6:38 pm

Page 2

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: : = : :

M-1NT-00112524 265A-NY-280350-302-96217 01/14/2002 INTERVIEW WITH SANDRA ANNE ALALLAN FD-302 (Rev. 10-6-95)

-1 FEDERAL BUREAU OF INVESTIGATION

Date of transcription Sandra Anne Ala||an whn rftsirlps an

01/15/2002 ' :::="

I ... -I was...--

I

interviewed at her residence. After being advised of the identity of the interviewing agent and the nature of the interview, she provided the following information: „

Per"

-1

* nvacy

Alallan is married to. Jamal Abdelrahim Alallan, date of birthl [ptace of birth, Palestine, and uses a Jordanian Passport. Sandra and Jamal have known each other for H years and have been married for four years. Three years ago Sandra and Jamal moved to Washington State from San Leandro, California. They moved because Jamai was working a lot in Washington and the cost of living was less than that of California. Jamal is a truck owner/operator and has been for 13 years in the United States. He receives his work orders from a company called Gan-trans Limited, 800 Garden Street, San Leandro, California, telephone number 800 365-9995. Jamal has an ex-wife and two daughters living in Oman, Jordan. In the fall of 2001, Jamal returned to Jordan to witness the marriage of one of the daughters. He started his trip by driving his truck from Washington to California with a load. He parked the truck at Gan-trans. On September 5, 2001, Jamal took a flight on either Southwest Airlines or American West Airlines to New York via Phoenix, where he caught a Royal Jordanian Airlines flight to Oman, Jordan, via Ireland. On October 21, 2001, Jamal returned to the United States, taking the same route as when he left. When Jamal arrived at his house in Washington, he and his wife began unpacking his luggage. While unpacking, she found some bullets and a large knife. She inquired of the items and Jamal said that he did not know how the bullets got in his luggage but that the knife was brought back for an elderly friend of the family. The knife is described as having approximately a four-inch

Investigation on 1/14/2002 File # ?65A-NY-28Q350-SE bg/ll^Law Enforcement Privacy

at Mount Vernon, Washington Date dictated 1/15/02

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

September 5, 2003 6:39 pm

Page 1

[PDF page 1] FD-302a (Rev, 10-6-95)

265A-NY-280350-SE Continuation of FD-302 of

Sandra Anne Alallan

, On 1/14/2002

, Page

2

handle with an eight-inch blade. The blade is curved with a style native to Jordan. The knife and the bullets were gifted to Joseph Briggs, telephone numberl "^..During the interview with Sandra, Sandra called Briggs to ask permission to give out his telephone number. While Briggs was on the phone.with Sandra, she.gavethe telephone to Special Armntl """frvho spoke to Briggs. Briggs stated that he received eight .45 caliber ballets and one rare Jordanian knife as gifts from Jamal. He also stated that he has known Jamal for three years and has nothing negative to say about him. Briggs collects guns and Jamal knew that Briggs would appreciate the bullets and knife. ,.

9/11 Law Enforcement Privacy

money on a monthly basis to his family in

still loves Jamal and is confident that he senttne money to his children and not to a terrorist network.

Personal Privacy

After the events of September H, 2001, Sandra spoke to Jamal about what happened. Jamal was upset by the terrorist act. He does not condone terrorism and is not a terrorist. He is not violent and is not known to associate with anyone that is violent. Recently, Jamal's father, who lived in Jordan, died. On January 14, 2002, prior to the unscheduled interview with the Special Agent, Jamal flew to Chicago to be with his two brothers, / Khaled Alallan and Ihsan Alallan, in Burbank, Illinois. From there, he is flvina to Jordan for the funeral qf rjjs father. I

[PDF page 2]

September 5, 2003 6:39 pm

Page 2

BEGPRODNO BEGBATES DATE FBIDESCR FULLTEXT

: : = : :

M-INT-00115568 265A-NY-280350-302-98826 11/01/2001 PATRICIA STEPNICK FD-302 (Rev. 10-6-95) -1 -

FEDERAL BUREAU OF INVESTIGATION Date of transcription

11/01/2001

PATRICIA STEPNICK, date of birthf

was interviewed at her residence. After being advised of the identity . of the,interviewing agent and the nature of the interview, STEPNICK provided the following information:

9/u 1 ersonal

Privacy

STEPNICK had a terrifying encounter with two middleEastern males on a US Airways flight from Pittsburgh, PA to San Francisco, California CA. STEPNICK travels to San Francisco occasionally to visit family. STEPNICK believes the encounter occurred on one of the two following flights: US Airways Flight 79 from Pittsburgh, PA to San Francisco, CA on 04/17/2001 departing at 9:45 a.m. STEPNICK was assigned seat 25D. US Airways Flight 741 from Pittsburgh, PA to San Francisco, CA on 05/31/2001 departing at 5:50 p.m. STEPNICK was assigned seat 11D. Although it is hard for STEPNICK to recall which date this encounter occurred, STEPNICK believes it was more likely US Airways Flight 741. On the day of the flight. STEPNICK boarded the flight early. STEPNICK was assigned an aisle seat on the left side of the aircraft when seated and facing the cockpit. On STEPNICK's side of the aisle, there were three seats consisting of a window seat, a middle seat and an aisle seat. Shortly after taking her assigned seat, an unknown young man UNSUB ONE boarded the flight, and after SJEPNI.CK moved for him, he took the middle seat next to her. STEPNICK described UNSUB ONE as follows: Sex: Build: Height: Age: Hair:

Investigation on 11/01/2001

Male Medium Approximately 6'0" 30 to late 30s. Short, brown/black color

at

File # by

7fifSA-NY-?8035Q-3Q2 9/11 Law Enforcement Privacy

Pittsburgh, Pennsylvania Date dictated 11/01/2001

This document contains neither recommendations nor conclusions of the FBI. It is the property of the FBI and is loaned to your agency; it and its contents are not to be distributed outside your agency.

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[PDF page 1] FD-302a (Rev. 10-6-95)

265D-NY-280350-302 Continuation of FD-302of

Patricia Stepnick

Complexion: Clothing: Facial Hair: Glasses:

, On 11/01/2001

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Light-skinned White polo shirt with brown slacks. None. None.

UNSUB ONE was very polite and well-spoken. After taking his seat, UNSUB ONE told STEPNICK that he and his partner have been rushing from Washington, D.C. to Pittsburgh, PA. STEPNICK believes that UNSUB ONE may have also mentioned Philadelphia, PA. UNSUB ONE went on to tell STEPNICK that he was unsure of the whereabouts of his partner and that UNSUB ONE and his partner purchased their tickets at the last minute and received the last two available seats. Approximately five minutes after UNSUB ONE arrived, another unknown individual UNSUB TWO arrived and told STEPNICK "Get the hell out of my seat." STEPNICK described UNSUB TWO as follows: Sex: Build: Height: Age: Hair: Complexion: Clothing: Facial Hair: Glasses:

Male Muscular Approximately 6'4" Upper 50s to 60s. Dark hair. Very dark leathery skin. Long brown sleeveless vest covering brown clothing. Brown turban covering head. None. None.

STEPNICK informed UNSUB TWO that she had a legitimate ticket for her seat. UNSUB TWO continued to kneel on the seat in front of STEPNICK and yell at her in an intermingled mix of English and another unknown language. UNSUB ONE told STEPNICK that UNSUB TWO "Doesnt speak much English" and that UNSUB TWO came to this country "on a special assignment." UNSUB ONE told STEPNICK that he and UNSUB TWO had "business to discuss" and asked if STEPNICK would mind switching seats with UNSUB TWO. During her conversation with UNSUB ONE, UNSUB TWO continued to yell at STEPNICK. STEPNICK noted that although UNSUB TWO was very enraged, his eyes were expressionless. STEPNICK agreed to trade seats with UNSUB TWO. UNSUB TWO's [PDF page 2] FD-302a(Rev. 10-6-95)

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photographs. [PDF page 4]

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