Government Executive Magazine - 7/15/02 Border and Transportation Sec... Page 4 of 5
with Ryan's staff. Besides its focus on getting better information from other U.S. agencies, the bureau is turning its attention to biometrics—such as facial recognition software—that could make it even harder for terrorists to get into the country. Ryan also is focusing on recruitment as the State Department beefs up its diplomatic ranks, including the consular corps. Ryan was awarded the prestigious rank of career ambassador in 1998. She served in Italy, Mexico, the Ivory Coast, Sudan and other posts during her 36-year Foreign Service career and is one of the most respected officers at the State Department. Though Ryan was appointed to her post by President Clinton, Secretary of State Colin Powell has kept her on as a member of the department's top management team. —Brian Friel
Michael Cronin Assistant Commissioner for Inspections Immigration and Naturalization Service Justice Department (202) 514-3019
WFhen Michael Cronin was acting executive associate commissioner for the Office of Programs at the Immigration and Naturalization Service, he spent his days crafting rules and regulations. But on March 15, just days after a Florida flight school reported it had received letters from the INS confirming the approval of student visas for terrorist hijackers Mohamed Atta and Marwan Al-Shehhi, INS Commissioner James Ziglar made Cronin assistant commissioner for inspections at the agency. The visa snafu had drawn lots of criticism, and Ziglar put Cronin, a 29-year INS veteran, in the post to help the agency save face. "The breakdown in communication highlighted by this week's events at INS is unacceptable and will not be allowed," Ziglar said when he announced the change. Cronin, a native of New York, was chief of inspections once before, in 1991, after serving as an inspector, an adjudicator, a deportation officer, a regional inspector and an appellate adjudicator in the Administrative Appeals Office. In 1986, he was assigned to the newly formed Legalization Branch, where he developed regulations and policy relating to special agricultural workers. In 1987, Cronin was named deputy
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