Steve Spatt Resume

Steve R. Spatt 3817 Petoskey Ave #18 Cincinnati, Ohio 45227

(513)527-4414

HIGHLIGHTS OF QUALIFICATIONS • • • • • • •

Confident and poised management and customer service professional Successful background in retail store management and multi-unit operations Outstanding record in managing highly profitable companies Excellent decision making, organizational and communication skills Strong accounting and business background. Government service at various agencies Highly motivated and successful administrator PROFESSIONAL EXPERIENCE

• • • • • • • •

Supervised growth of company from one store to twelve unit chain Liaison between owner and various store managers Developed policies, procedures and structured business Coordinated store operations: scheduling, cash control, security, profitability, inventory control and customer service Interviewing, hiring, training, evaluating and supervising staff Organized procedures to resolve consumer and employee problems Successfully demonstrated customer service skills, teamwork and accuracy Established new territories and generated direct sales of over 1.5 million per year LATEST EMPLOYMENT

2004-2008

Hamilton County Department of Job & Family Services Supervisor at Mt. Airy Center

Supervises Social Service Aides providing support functions: security, transportation, medical monitoring, clerical, and other duties to homeless adult men at the center. Responsible for direct, daily supervision of the staff; schedules and monitors their work. Responsible for ensuring consistent coverage at 24/7 facility in Mt. Airy Forest; including planned and unplanned absences and provides coverage for absent aides as needed. On call 24/7 for problem solving and center situations. Interviewing, hiring and training of new employees. Building an effective team unit by creating an environment of cooperation among team members as well as with social workers and the on site treatment program. Facilitates team meetings and communicates team objectives and goals.

Ensures the center’s safety and security by: maintaining cleanliness on the grounds and buildings; keeping a drug free environment; coordinating inventory, ordering and usage of hygiene and janitorial supplies; monitoring fire drills and security rounds and conducting meetings with the residents Works with administrator to ensure compliance with the center’s accreditation and grant requirements, as well as, ensuring compliance with local, state and federal laws.

HIGHLIGHTS OF EMPLOYMENT HISTORY 1999-2004 1997-1999 1995-1996 1993-1994 1991-1992 1987-1991 1981-1986 1977-1981 1973-1976

Eligibility Technician Executive Assistant Retail Store Manager Ticket Broker Sales and Promotion Rep Sales Representative General Manager Retail Store Manager Senior Accountant EDUCATION

B.A.- Business Administration, University of Cincinnati

Hamilton County JFS Legend Entertainment Maverick’s Video Riverfront Choice Tickets Landmark Distributors Schwartz Bros. Inc Video Store Inc Record Den Frisch’s