Sr. Telecom Product Manager

Ashish Jain 18039 Cottage Garden Dr., Apt. 203 Germantown, Maryland 20874, USA Open to relocate nationally

Mobile: (+1) 240-422-0055 Email: [email protected] Linked In: http://linkedin.com/in/jainashish2178

OBJECTIVE To obtain a challenging position that leverages my technical skills, entrepreneurial skills, and experience in product management and marketing to bring innovative products to the market

PROFESSIONAL SUMMARY Result-oriented IT professional with over 6 years of experience in the telecom industry and balanced blend of technical, management, marketing, and business skills.       

Successfully led strategies for growth of multiple product lines for a multi-million dollar company in a fastpaced start-up environment Extensive experience in managing complex software and hardware product life cycle from conception to delivery and leading geographically dispersed cross functional teams to launch products in the market Demonstrated leadership in product management, product marketing, project management, and customer as well as vendor management In-depth technical understanding with capability to translate technical details into marketable solutions Quick learner with capability to quickly adapt to changing environment and priorities Self-motivated individual and team player with capability to multitask Excellent customer facing communication, presentation, and negotiation skills

TECHNICAL SKILLS 

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In depth knowledge of networking technologies and protocols: VoIP, SIP, H.323, H.248, RTP, TCP/IP, Ethernet, DNS, CNAM, LNP, ENUM, IPv6, IPSec, SRTP, TLS, ALG, NAT/PAT, VPN, MPLS, TDM, SS7, SNMP, SSL, MGCP, RSVP, IP-QoS, LAN, BGP, Codecs, WiMax, 3G, 4G, UMTS, GSM, CDMA, LTE Extensive experience working on products such as: Session Border Controller, Security Gateway, CSCF, MRFC, MRFP, BGF, Class-4/5 Soft-switch, Media Gateway, NMS, IP-PBX, Switch, Routers Subject matter expertise on solutions such as: VoBB, IP peering, IP Centrex, SIP Trunking, IPX, Least Cost Routing, Fixed- Mobile Convergence, Hosted and managed IP services, Video and Messaging, Unified Communications, International Wholesale, Trans-coding, Network Security, IMS, and Wireless Detailed understanding of technology standards: IETF, TISPAN, 3GPP Software Tools: Ethereal, Microsoft Word, Excel, Power Point, Projects, Share Point, Visio, Sales Force Operating systems: Sun Solaris, Linux, Windows Software Languages: C, C++, XML, HTML, Python, Shell Scripting, Ruby, Expect, PHP, Java

PROFESSIONAL EXPERIENCE

Genband Inc., Maryland

01/2008 – Till Date

Product Manager, Marketing 

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Responsible for management of SBC (Session Border Controller) and Network Management Server product lines with over $30M in revenue. Specific responsibilities – business justifications for investments, define product requirements and roadmap, manage customer relationship, prepare marketing collateral, deliver product training, product launch activities, and develop & track project plan Defined and executed market strategy and requirements to enter in an emerging $100M+ Enterprise SIP Trunking market - defined market requirements, expanded product ecosystem by adding 6 new IP-PBX interoperability certifications, and got SIPConnect certified Bridged competitive gaps and introduced differentiating features in the product by performing detailed market analysis aimed at identifying customer needs, competitive products and solutions; and working with industry analysts to assess market direction Increased opportunity conversion rate by providing subject matter expertise to sales during pre/post sale customer meetings and by responding to over 20 RFPs from tier-1/ tier-2 customers

Ashish Jain   

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Launched 4 software releases using agile development process with differentiating features and enhancements that increased product stability by 40% and generated over 50% of the product revenue Solved customer requirements through innovative solutions without requiring any additional engineering development. Saved over $1M in development cost Managed large tier-1/tier-2 service provider accounts that generated over $8M revenue for the company

NexTone Communications, Maryland 01/2008

02/2005 -

Product Manager 

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Responsible for defining market and product requirements, business case, product roadmap, software release plans, product training material, product collateral, and manage product launch activities for SBC, Real time session manager, and IP class 4 soft-switch product line Contributed towards defining and executing business strategies that increased product revenue from $10M to $25M Reduced customized customer feature requests by over 30% by improving requirements definition from being engineering focused to more product and market focused Improved and simplified product collateral to clearly communicate key value proposition and solution oriented product functionalities – solution notes, case studies, whitepapers Provided pre and post sales support and assisted in winning over 10 key strategic accounts Led cross functional teams with representatives from engineering, QA, customer support, procurement, sales, finance, documentation, and marketing communications to launch 6 successful product releases Introduced and managed product change control process that accelerated development of tactical feature requests from customers and sales for new opportunities Managed interoperability certification program and grew product ecosystem by certifying product with over 10 new 3rd party products and solutions Served as customer satisfaction team lead / program manager to over 10 key strategic accounts to assure customer satisfaction and successful operation of products and services

Velankani Communications Technologies, Maryland03/2004 01/2005 Software Engineer  

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Designed and developed lab test automation software, to test functionality and interoperability of in-house products. The automation reduced the QA cycle from 7 days to 4 hours Developed shell scripts and RPM packages to automate procedures such as software upgrades, installations, migration from Solaris to Linux operating system, and network set-up. The automation resulted in reducing the number of operation bugs by 50% Developed and maintained SIP and H.323 call generator tools, and call load generation scripts for performance testing

HFML InfoTech Ltd., India

08/2000 - 05/2001

Java Software Developer   

Prepared object oriented designs, developed web and office applications, and coordinated with testing team for proper testing, validation and verification of the application Designed and implemented an e-commerce web application for an online import/export of garments Designed and implemented a GUI-based email marketing application to automate mail delivery system. The application was utilized to send marketing campaigns and newsletters of the company to large number of customers. It resulted in savings of 50 man-hours per week

PROFESSIONAL CERTIFICATES   

Management Certificate in Marketing and Entrepreneurship, Boston University, USA Certificate Course in Product Management, USA Sun Certified Java 2 Programmer

Ashish Jain

EDUCATION The University of Texas at Dallas (USA), Masters in Computer Science (GPA 4.0) Nagpur University (India), Bachelors of Engineering in Electronics and Communications

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