Session
6
Small Business, Entrepreneurship & Franchising 4-1
Business
Kevin Plank was a football player. He hated how his cotton shirts felt when becoming wet. So a paid his tailor to stitch some tees of moisture-wicking fabric using to produce cycling pants, calling it “Under Armour”. Today he is a multi-billionaire 6-2
Business
Chapter Outline The Nature of Entrepreneurship & Small Business Advantages of Small Business Disadvantages of Small Business Starting a Small Business The Future of Small Business Making Big Businesses act “SMALL”
6-3
Business
Entrepreneurship & Small Business • Entrepreneurship The process of creating and managing a business to achieve a desired objective
• Small Business Any independently owned and operated business that is not dominant in its competitive area and employs fewer than 500 people
6-4
Business
Non-Financial Reasons To Start A Business Do Something I Love
9% 7%
More Flexibility 41%
9%
Be Key Decision Maker Change Lifestyle
13% 21%
Spend More Time With Family Don't Know or Not Stated
Source: CIBC World Markets, Economics & Strategy, “Secrets to Small Business Success”, research.cibcwm.com/economic_public/ download/sb-ssbs-10192004.pdf
6-5
Business
Financial Reasons To Start A Business Loss of Job Or Change Of Employment 27%
More Income For Necessities
39%
Second Income
13%
Bridge A Gap Till Retirement Forced Into Early Retirement
3%
12% 6%
Don't Know Or Not Stated
Source: CIBC World Markets, Economics & Strategy, “Secrets to Small Business Success”, research.cibcwm.com/economic_public/ download/sb-ssbs-10192004.pdf
6-6
Business
Facts about Small Business in USA
6-7
Business
Need For Small Businesses • Job Creation • Innovation Products/Services Processes • Important To Big Business Did You Know? • 9.1 million women-owned businesses employ 27.5 million and contribute 3.6 trillion to the economy. • 3.25 million minority-owned firms employ 4 million and account for $495 billion in revenues
6-8
Business
Industries that attract Small Business • Retailing and Wholesaling • Services • Manufacturing • High Technology Did You Know? 39 percent of high-tech jobs are in small businesses 6-9
Business
Small Business Impact By Industry
6-10
Business
Advantages of Owning a Small Business • Personal Independence Freedom of choice The option of working at home
• Business Often requires less money to start and maintain Flexibility The ability to focus on a few key customers The chance to develop a reputation for quality and service Did You Know? 12% of Internet start-ups were launched in a garage.
6-11
Business
Reasons For Success
• Hard Work, Drive & Dedication • Demand For Product/Service • Managerial Competence • Luck 6-12
Business
Traits needed to Succeed in Entrepreneurship • Neuroticism Helps entrepreneurs focus on details
• Extroversion Facilitates network building
• Conscientiousness Facilitates planning
• Agreeableness Facilitates networking • Openness to new ideas 6-13
Business
Entrepreneurs Yesterday
Today
Self-Reliant
Open-Minded
Male
Male or Female
Quick Decisions Relies On Others
6-14
Business
Disadvantages of Small Business Ownership High stress level High failure rate Undercapitalization Managerial inexperience or incompetence • Inability to cope with growth • • • •
6-15
Business
How Hard do They Work? Hours worked by small business owners
Source: “21st Annual Small Business Survey Summary Report,” Dun & Bradstreet (n.d.), www.sbs.dnb.com/survey/2002survey.pdf (accessed October 30, 2006).
6-16
Business
Common Mistakes made by Start-up Businesses 1. 2. 3. 4. 5. 6. 7. 8.
Failing to spend enough time researching the business idea to see if it’s viable Miscalculating market size, timing, ease of entry, and potential market share Underestimating financial requirements and timing Overprotecting sales volume and timing Making cost projections that are too low Hiring too many people and spending too much on offices and facilities Lacking a contingency plan for a shortfall in expectations Bringing in unnecessary partners
6-17
Business
Common Mistakes made by Start-up Businesses 9. 10. 11. 12. 13. 14. 15. 16. 17.
Focusing too much on sales volume and company size rather than profit Hiring for convenience rather than skill requirements. Neglecting to manage the entire company as a whole. Accepting that it’s “not possible” too easily rather than finding a way. Seeking confirmation of your actions rather than seeking the truth. Lacking simplicity in your vision. Lacking clarity of your long-term aim and business purpose. Lacking focus and identity. Lacking an exit strategy.
6-18
Business
Reasons For Failure Poor Financial Management
3% 15% 32% 11%
12%
15% 12%
Incompetence or Inexperience Bad Economic Conditions Poor Books or Records Marketing Problems Staff or Union Problems Did Not Use External Advice
Source: The Coleman Chronicles, Vol. 1 Issue 20, “The Most Common Reasons for Small Business Failure… http://www.coleman.bc.ca/publications/chronicles/vol1issue20.htm
6-19
Business
Start/Operate Small Business Business Plan
Buying Existing?
Start From Scratch?
Financing 6-20
Business
The Keys to starting a Small Business Success
• A comprehensive business plan • The right form of ownership • Adequate financing
6-21
Business
Business Plan • Summarizes Strategy • Identifies Implementation • Includes: Goals and Objectives Sales Forecast
6-22
Business
Business Plan- Projected Financial Statements
• Cash Budget Most Important • Income Statement • Balance Sheets • Breakeven 6-23
Business
Financial Resources • Debt Financing
• Equity Financing Owner’s funds Venture capitalists
Loans & collateral Lines of credit Trade credits Barter
6-24
Business
Share of Outstanding Debt for Small Firms By Supplier of Credit 1998 Owner Loan 10%
Other 8%
Thrift 3%
Unknown 2% Family & Friends 3%
Commerical Bank 48%
Leasing 17% Fin. Co. 9% Source: Small Business Administration- Office of Advocacy, “Financing Patterns of Small Firms: Findings from the 1998 Survey of Small Business Finance” Sept. 2003. www.sba.gov/advo/stats/ssbf_98.pdf
6-25
Business
Percentage of Small Business Loans From Commercial Banks $100$249K 7%
Under $100K 87%
$250K$1M 6%
Source: Small Business Administration- Office of Advocacy, “Financing Patterns of Small Firms: Findings from the 1998 Survey of Small Business Finance” Sept. 2003. www.sba.gov/advo/stats/ssbf_98.pdf
6-26
Business
The Marketing & Communication Tools for Small Business Success Online features that small and midsize businesses use or are interested in using to have a competitive advantage:
Blogs explaining service/ product
19%
Pay-per-click advertising
20%
Online coupons Business website appearance in search engines E-mail marketing
27% 54% 60% 0% 10% 20% 30% 40% 50% 60% 70% 6-27
Business
Franchise System • Franchise: A license to sell another’s products or to use another’s name in business or both
• Franchiser: The company that sells a franchise
• Franchisee: The purchaser of a franchise 6-28
Business
Franchise Contract Franchisor, Inc.
Branded Product/Service Performance Monitoring
$$$$$ Franchisee 6-29
Business
Franchising Advantages To Franchisee
+Business
Ownership +Access To Mgmt. Skills +Low Failure Rate
Disadvantages To Franchisee
-
High start-up costs % Of Sales To Franchiser
To Franchiser
+Rapid Growth
Using Other People’s Money
6-30
Business
Developing Trends In Small Business • Demographic Trends Baby boomers & Echo boomers
• Technological Trends Increase in Internet usage Major breakthroughs in technology
• Economic Trends Economic turbulence creates economic threats and new opportunities
6-31
Business
Growth of E-Commerce
6-32
Business
Making Big Businesses act “SMALL” • More and more firms are emulating small businesses in an effort to improve their own bottom line by Downsizing Making their operating units function more like independent small businesses • Intrapreneurs
6-33
Business
Business Plan
6-34