Service And Parts Qbx-pv2

Model QBx-PV2 Music Center Version 2.4 ~ Service & Parts Manual

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Copyright ©2007-2008 All Rights Reserved Rock-Ola Manufacturing Corporation 2335 208th Street, Torrance, CA 90501

This document contains information proprietary to Rock-Ola Manufacturing Corporation and may not be reproduced, published or distributed in any form or disclosed in whole or in part without written authorization.

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SAFETY INSTRUCTIONS

IMPORTANT! a.

Read these instructions.

b.

Keep these instructions.

c.

Follow all instructions.

d.

Do not use this apparatus near water.

e.

Clean only with dry cloth.

f.

Do not block any ventilation openings. Install in accordance with the manufacturer’s instructions.

g.

Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat.

h.

Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one wider than the other. A grounding-type plug has two blades and a third grounding prong. The wide blade or the third prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replacement of the obsolete outlet.

i.

Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point where they exit from the appliance.

j.

Only use attachments/accessories specified by the manufacturer.

k.

Unplug this apparatus during lightning storms or when unused for long periods of time.

l.

Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped.

WARNING: Terminals marked with the lightning flash per are hazardous live and the external wiring connected to these terminals requires installation by an instructed person or the use of ready-made leads or cords.

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TABLE OF CONTENTS

SAFETY INSTRUCTIONS......................................................................................................................................................... 3 QBX-PV2 – “NOSTALGIC” MUSIC CENTERS - SPECIFICATIONS................................................................................ 5 Annual Service ....................................................................................................................................................................... 8 Cleaning the Touch Screen .................................................................................................................................................... 8 AMPLIFIER DESCRIPTION AND OPERATION.................................................................................................................. 9 QBX-PV2 “NOSTALGIC” MUSIC CENTER.......................................................................................................................... 9 SERVICE AND MAINTENANCE........................................................................................................................................... 12 Core Removal....................................................................................................................................................................... 12 Core Installation .................................................................................................................................................................. 12 Amplifier Removal................................................................................................................................................................ 12 Amplifier Installation ........................................................................................................................................................... 12 TROUBLESHOOTING & REPAIR ........................................................................................................................................ 13 CIRCUIT BREAKER AND FUSE LOCATION .................................................................................................................................. 13 TOUCH MONITOR ...................................................................................................................................................................... 13 TROUBLESHOOTING CHARTS .................................................................................................................................................... 15 Power Problems ................................................................................................................................................................... 15 Touchmonitor Problems....................................................................................................................................................... 15 Amplifier Problems .............................................................................................................................................................. 16 LIGHTING SCHEMATIC........................................................................................................................................................ 17 ACCESSORIES.......................................................................................................................................................................... 18 WIRELESS BRIDGE KIT, #02467................................................................................................................................................ 18 USING A WI-FI BRIDGE ............................................................................................................................................................. 18 DIAL-UP MODEM KIT, #02466 .................................................................................................................................................. 18 USING A DIAL-UP ADAPTER ...................................................................................................................................................... 18 FRONT DOOR ............................................................................................................................................................................ 19 INSIDE DOOR............................................................................................................................................................................. 20 INSIDE CABINET ........................................................................................................................................................................ 22 OUTSIDE CABINET .................................................................................................................................................................... 23 ACCESSORIES ............................................................................................................................................................................ 26

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QBx-PV2 – “Nostalgic” Music Centers - Specifications Dimensions: Uncrated: Height Width Depth Crated: Height Width Depth

61” 33-1/2” 28-3/8” 73” 39” 32”

Weight: Uncrated Crated

329 lbs. 395 lbs.

Amplifier: Output Power:

450 wRMS /ch @ 2 ohms

Protection:

Speaker overload High temperature Over voltage Under voltage Automatic, self resetting

Frequency:

30 - 20,000 Hz North America

Export

115VAC

230VAC

50/60 Hz

50/60 Hz

900 watts max./288 standby wattage 7.8 amps max / 2.5 standby amps

900 watts max./288 standby wattage 4 amps max / 1.3 standby amps

Voltage: Frequency: Maximum Power Consumption:

Core: Processor RAM Software

Speakers:

Pentium 4 512 MB QSonix V2.4

(2) Tweeter 3” (2) Full Range 6-1/2” (1)Dual Voice Coil subwoofer 10”

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QBx-PV2 -- Front Door

Major Components

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1.

Touchscreen Monitor

2.

Power Button

3.

USB Connection

4.

CD Drive

Major Component Location

Open Cabinet and rear Cabinet

Major Components 1.

Computer Core. Center Jukebox.

This is the heart of the Music

2.

Power Distribution Box

3.

Manual Holder

4.

Power Amplifier.

5.

Crossover. Directs audio for the speakers

6.

Cooling Fan Assembly (2)

7.

Woofer Speaker

8.

CD reader

9.

Touchscreen Monitor Assembly

10. Tweeter Speaker (2) 11. Midrange Speaker (2) 12. Main power control panel 13. Remote Audio Interface 14. Connection Panel Assy

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Recommended Maintenance of Touchscreen Jukeboxes Annual Service Gently, brush dirt from the cabinet cooling fans using a new, soft 2” paintbrush. Verify operation. Brush dirt from the power supply fan. Clean and calibrate the touchscreen. Check fluorescent lamps for excessive blackening of the ends or flickering. Replace if necessary.

Cleaning the Touch Screen Any standard glass cleaner can be used to clean the touchscreen. Always spray the glass cleaner on the cloth or towel and clean the touchscreen. Glass cleaner sprayed directly on the monitor could possibly leak inside a nonsealed unit and cause damage.

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Amplifier Description and Operation QBx-PV2 “Nostalgic” Music Center The Amplifier in the QBx-PV2 “Nostalgic” Music Centers is a professional audio model PV-900 from Peavey Electronics, one of the most recognized names in music instrument and professional audio products. This product contains patented circuitry to limit distortion as well as unique cooling methods. More information on the PV-900 is in a separate manual along with a Peavey Warranty Registration Card. By filling out and sending in the card, you will receive an extended warranty on the amplifier.

WARNING:

The PV 900 Amplifier is capable of delivering up to 450 watts RMS power to external speaker systems. Be Sure the speakers you connect can handle the power. Do not advance the Equalizer bars above 5 dB if the volume is to be run between 90 and 100% power.

The music files are converted to an analog signal in the Core Computer and sent to the Audio Interface. The interface has RCA jacks for a fixed level output and two zones of variable outputs. From the interface, the audio signal goes to the Peavey amplifier, the speaker crossover/terminal board and finally the jukebox speakers.

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BASIC ONE ZONE CONNECTIONS EXTERNAL SPEAKERS External speakers may be connected to the terminals provided on the back connection panel. Up to 4 pairs of 8 ohm speakers may be connected. The impedance of the speaker is generally found on the back of the speaker. If in doubt, do not connect more than 3 pairs to be safe. Match the plus (+) terminal of the speaker to the plus (+) or red terminal in the jukebox. Match the minus (-) terminal of the speaker to the minus (-) or black terminal in the jukebox. After the speakers are connected, the speakers in the jukebox may be turned off by unplugging the crossover. NOTE: Power is limited to the jukebox speakers to prevent unwanted vibration of the drives and protect the cabinet. Full power is available to the external speakers therefore high efficiency speakers may be louder than the jukebox. This is normal.

Fig A The zone 1 slider will control the volume of the jukebox and the external speakers together.

TIP:

If the volume of the system can be turned up louder than desired by the slider lift the “hood” over the Peavey power amplifier and turn the gain controls down to the maximum audio level you wish the slider to go.

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EXTERNAL AUDIO SYSTEM

WARNING:

Do NOT unplug or connect RCA plugs with the power amplifier(s) on. The resuting hum or noise may damage the speakers.

TWO ZONE ADVANCED CONNECTIONS The Audio system may be easily converted from a 2 channel stereo system with 1 zone (volume control) to a 2 zone mono system by pushing the MODE switch. This allows for speakers to be placed outdoors or in another room with an independent volume control.

Fig. B After the speakers are connected, the speakers in the jukebox itself, may be turned off by unplugging the crossover. NOTE: Power is limited to the jukebox speakers to prevent unwanted vibration of the drives and protect the cabinet. Full power is available to the external speakers therefore high efficiency speakers will be much louder than the jukebox. This is normal. The zone 1 slider will control the volume of the jukebox and the external speakers connected to CH 1 together. The zone 2 slider will control the volume of the speakers connected to CH 2.

TIP:

If the volume of the system can be turned up louder than desired by the slider lift the “hood” over the Peavey power amplifier and turn the corresponding gain control down to the maximum audio level you wish the particular slider to go.

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Service and Maintenance Computer Core

Amplifier

Core Removal Be sure power is OFF. Unplug the machine.

Amplifier hood (amp face is under the hood)

Open the door. Disconnect all of the cables from the front of the Core. With a 3/8” nut driver or socket wrench loosen the four nuts securing the core.

Remove nuts and bolts

Push the core towards the back and lift it out.

Core Installation

Amplifier Removal

Be sure the power is OFF and the machine is unplugged.

Disconnect amplifier power cable from the power distribution box. Remove wingnuts and lift amplifier hood. Remove 4 bolts from amplifier face. Remove nuts and bolts from amplifier bottom. Carefully lift the amplifier out of the brackets and rest on its face so the wiring may be disconnected. Remove the Input and the Output cables.

Slide the core on four mounting feet. (Be sure that there are no connectors under the core.) Tighten the four nuts on mounting screws. Connect all of the cables to the front of the core. Turn the core power switch on. Plug the machine in. Turn the main power switch ON.

Amplifier Installation

Press the blue power button on the front of the panel.

Connect all of the cables to the amplifier.

Black/Green White Red Black/Red

Slide the amplifier into the brackets. Install the nuts and bolts at the bottom. Install the bolts on top. Be sure the amplifier power switch is on and gain controls are full (or less, if desired). Lower the hood and fasten with wingnuts. Plug the power cord into the power distribution box. Power up and test.

Computer Core Module

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Troubleshooting & Repair Circuit Breaker and Fuse Location

The Jukebox is protected by a main switch/circuit breaker located on the back of the cabinet. The Power Amplifier has a circuit breaker on the back of it. See the Peavey manual for more information.

Power Distribution Box - main switch with Circuit breaker

Touch Monitor Service Documentation for the Touchmonitor is provided in a separate document.

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Block Diagrams

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Troubleshooting Charts Power Problems Fault

Symptom

Jukebox fails to operate at all when it is LED's on Amplifier all dark plugged in and the blue power button LED's on remote interface dark has been pressed Core fan not running NOTE: Be sure all devices are connected per primary Power Diagram

Possible Cause • • • • • •

No cabinet lights or sound

Application running on screen

• • •

Main Power switch not on Plug not in wall outlet or Distribution Box Outlet "Dead" "Tripped" Circuit Breaker on Power Box Core not turned ON Defective Core Control cable not plugged into Power Box or remote volume interface Lights not plugged into “lighting” connector on amplifier Junction box on door not plugged in

Touchmonitor Problems Fault Monitor "Dead" Cabinet lights on

Symptom Nothing on the screen

Possible Cause Monitor power cable not plugged into core. Monitor not plugged into CORE Video Output. (Dark blue connector) Defective Monitor or Core

Touch Screen does not respond.

Touch Screen not Calibrated Calibration Routine Fails

Run calibration routine by following the procedure on page 11. Serial Cable not plugged into Core or Monitor ( Teal connector) Liquid on the screen Defective Touch Monitor

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Amplifier Problems Fault Amplifier "Dead" NOTE: Be Sure a selection is playing. Screen should say, “Now Playing”

Symptom All Amplifier LEDs Dark

Possible Cause Amplifier power cord unplugged Amplifier circuit breaker tripped Defective Amplifier

Green POWER LEDs ON Yellow COM LEDs Dark Red OTT LEDs Dark

Green POWER LEDs ON Yellow COM LEDs blinking or on Red OVERLOAD LEDs Dark

Green POWER LEDs ON Yellow COM LEDs ON Red OVERLOAD LEDs Lit

Input cables not connected Cables to audio interface not connected Defective audio interface Audio output cable not connected Be sure speakers are connected. Defective amplifier Amplifier overload. Turn off main switch and try again after 15 minutes. Reduce volume or number of speakers

Weak Sound

Not enough volume

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Replace amplifier if still in overload. Power amplifier gain controls too low

Lighting Schematic

FL. LAMP

BALLAST

1.6K 10W

BUBBLE TUBE HEATER

FL. LAMP

F14T12CW 15" (2PL)

1.6K 10W

M

M

11W ORANGE LAMP

LEFT SIDE LIGHT BAR

LIGHT ARCH

F6T5CW 9"

FL. LAMP

BALLAST

STAR LAMP

4 WATT CANDALABRA

F20T12CW 24"

BALLAST

RED (2)

FL. LAMP

RIGHT SIDE LIGHT BAR

RED (2)

LOGO LAMP

F20T12CW 24"

BUBBLE TUBE HEATER

RED YELLOW RED

YELLOW M

YELLOW

LOWER LAMP M

11WATT ORANGE

1.6K 10W

BUBBLE TUBE HEATER 1.6K 10W

BUBBLE TUBE HEATER

YEL BLK WHITE

POWER IN JUNCTION BOX

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RED (2) BALLAST

LIGHTING WIRING DIAGRAM, QB8

Accessories Wireless Bridge Kit, #02467

Dial-up Modem Kit, #02466

The Wireless Bridge Kit allows the QB8 to communicate over a wireless (WIFI) network. In addition to the kit you will need

The Dial-Up Modem Kit allows the QB8 to obtain album cover art and data using a conventional telephone line. In addition to the kit you will need

A WIFI available at the point where the jukebox is located.

A dial-up account with an Internet Service Provider such as MSN, AOL, EarthLink, etc.

A personal computer. You will need to program the bridge with the identity of the WIFI access point and security passwords (if used) using a PC before connecting it to the jukebox.

A personal computer. You will need to program the dial-up telephone number, access name and password into the modem using a PC before connecting it to the jukebox.

Using a Dial-up adapter

Using a Wi-Fi Bridge

Connect to a PC.

Connect to a PC. Follow the instructions that come with the bridge to connect to your Wi-Fi network.

If your phone line has a call waiting feature, be sure to disable it before attempting to program using a dial-up adapter

Program the bridge with the WEP password if secure encryption is used.

Follow the instructions with the adapter.

Disconnect the bridge from the PC.

To program dial-up access numbers, user name, and password.

Install in the jukebox next to the core.

Disconnect the dial-up adapter from the PC.

Connect the power cable to the power-in transfer box.

Install in the jukebox next to the core.

Connect LAN cable to the core.

Connect the power cable to the power-in transfer box.

Turn the system on.

Connect LAN cable to the core.

Touch the Toolbox icon in the Menu Bar on-screen.

Turn the system on.

Touch Network Settings tab.

Touch the Toolbox icon in the Menu Bar on-screen.

Touch Auto Configure. The system should find the Qsonix home.

Touch Network Settings tab.

Now you are ready to rip your CDs into the system!

Touch Auto Configure. The system should find the Qsonix home. Now you are ready to rip your CDs into the system!

The Wireless G Ethernet Bridge (Linksys Model No. WET54G) may be purchased from Rock-Ola directly or off the shelf at your local computer store.

A word about the kits...The jukebox does not need a dedicated connection. Since it only communicates with the internet when CD's are being loaded, a temporary connection can be made when adding music. However, both the Wireless Bridge and Dial-up Adapter kits require user programming with a PC in order to prepare them for the jukebox.

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Parts Catalog Front Door

Item No. 1 2 3 4 5 6 7 8 9 9a 10 10a 11 12 13 14 15 16 17

Part No.

Description

SV-61471-LF 61471-LF 61711-A-LF 61731 61700-LF 57453 60202 57472-19250 57450 61478-A 61712-LF 61501-LF 61928-LF 61718-LF 61500-A-LF 57380 57381 57382 57383 57384

Touchmonitor Assembly Touchmonitor 15” Monitor Plate Monitor Plate Decal Plastic Shroud Monitor Holder Plastic - Inner Straight (2 pl) Grill Trim (2 pl) Grill Cloth Diamond Pattern 19-1/4” Grill Support Power Button Harness Power Switch Plate DVD Reader/CD-RW Drive Cover, DVD Drive Bezel, CD Reader USB extension harness Casting - Upper Trim LH Casting - Upper Trim RH Casting - Side Trim (6 pl) Casting - Shell Trim (2 pl) Plastic - Side Red (2 pl)

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Item No.

Part No.

Description

18 19 20 21 22

57385 57386-01 57387 57388 57452

Plastic - Top Red Plastic - Pilaster Cream Plastic - Upper Curve Cream LH Plastic - Upper Curve Cream RH Plastic - Inner Curve (2 pl)

23 24 25

SV-57392-A 57393 57394 SV-60771-A

Large Grill Assembly Casting - Large Grill Star Logo Grill Diffuser Plastic & Bracket Assy

SV-58840-A

Small Grill Assembly

26 27 29

58848 58962-01 ST-11303

30 31 32

61588 SV-23748-A 61740-A-LF

Small Grill Casting Rock-Ola Logo Speed Nut 3/16” Knee Assembly, Walnut Base Assy IR Receiver

Inside Door

Item No.

1 2 3 4 5 6 7 8 9 10 11 12 13 14

Part No. See next page See next page 57448 57449 57447 58931 58936 57474 57475 60899 57431 60894 57433 57468-01 SV-57469-3A 57464

Description Light Arch Assembly Light Bar Assembly Bubble Tube, Long Curve (2 pl) Bubble Tube, Short Curve (2 pl) Bubble Tube, Straight Long (4 pl) Speaker 3” Tweeter (2 pl) Speaker 6” Midrange (2 pl) Light Diffuser Metal Frame Door Light Diffuser Grill Light Bracket Single Lamp Socket Lamp, Incandescent, 4w Bulb 11 watt, Orange Lower Door Light Bracket Speaker Board Assembly Kick Plate

Item No. 15 16 17 18 19 20 21

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Part No. 57439-01 60702 60757 57467 SV-60764-A 58617 60747-A

Description Light Arch Hanging Bracket (4 pl) Fluorescent Light Bracket (2 pl) Lamp Socket (2 pl) Fluorescent Tube F6T5CW 9” Bubble Tube Heater & Mtg Assy (4 pl) Dual Lock Strike Junction Box Assembly

23 24

58443 58444

Mounting Bracket, Heater (4 pl) Mounting Bracket, Bubble Tube (2 pl)

25 26

61533-LF 61534-LF

Monitor Bracket, short (2 pl) Monitor Bracket, long (2 pl)

Arch Light Assembly # SV-60765-A

 

Front View

Back

View

Item No. 1 2 3 4 5 6 7 8

Part No. 60696 57429 57430-01 57434 SV-57438-3A SV-57435-3A

57415 57433

Description Arch Light Frame Lamp Bracket, RH Lamp Bracket, LH Fluorescent Lamp F14T12CW Color Cylinder Assy, RH Color Cylinder Assy, LH Fluorescent bipin Socket Bulb 11W Orange

Item No. 9 10 11 12 13 14 15 16

Part No. 57431 60207 57413 60739 SV-58046-A SV-58045-A SV-60715-A 57440

Description Single Lamp Socket Ballast, Workhorse 3 Terminal Strip, 2 pole Terminal Block Motor Assy, RH Motor Assy, LH Arch Light Cable Assy Nylon Latch, 1/4 Turn

Light Bar Assembly

Item No. 1 2 3 4 5 6 7 8 9 10

RH 21

Part No. 60769-A 60770-A SV-60748-A SV-60708-A SV-60714-A SV-58045-A SV-58046-A 60739 SV-57416-1A SV-57425-1A 36121 57415 57413

Description Light Bar Bracket, LH “ “ “ RH Ballast & Cable Assembly Harness, Heater Power Harness, Light Bar Power Motor Assembly, LH “ “ RH Terminal Block Color Cylinder Assembly, LH “ “ “ RH Fluorescent Lamp F20T12CW Fluorescent bipin socket Terminal Strip, 2 pole

Inside Cabinet

Item No. 1 2 3

5 6 7 8 9 10 11 12 13

Part No.

Description

SV-70202-1A 60884 SV-61084-A SV-61732-A-LF

CPU Assembly Rubber Mount (4 pl) Peavey PV-900 Amplifier, 115 volt Peavey PV-900 Amplifier, 230 volt

SV-61715-A-LF SV-61704-A-LF SV-61697-LF SV-57366-A 57288-02 57377 57477 61021 46956 ST-01352

Junction Box Assy, 230 volt Power Distribution Box, 115V Speaker Crossover Assy Dual Lock Assy Woofer Speaker Door Hinge Nylon Base Tack Glide Door Stop Cable Cover Wing Nut

Item No. 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28

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Part No.

Description

60007-LF 60881-A 60699-LF 60697-A-LF 60880-A-LF 57372 60820-LF 61149-LF SV-61738-A-LF 61706-A-LF 61707-A-LF 61708-A-LF ST-11576 61696-A-LF -

Service Manual Holder Pivot Plate, Lock Lock Arm Cam Bolt Lock Lever Extension Spring Cooling Fan (2pl) Fan Grille (2pl) Remote Audio Interface Amplifier Hood Bracket, LH Bracket, RH Thumbnut (2 pl) Lighting Transformer (230V only) Connection Panel Assy (see next page)

Outside Cabinet

Item No. 1 2 3 4 5

Part No. SV-49997-3A 57376-16000 ST-11296 ST-11296-K 60809-A-LF

Description Handle & Bracket Assy (4 pl) Mirror Strips 16” Lock & Key Key only Fan Filter Housing (no filter)

6 7 8 9 10 11 12

SV-62042-A 62007-A-LF 61892-A 61950-A-LF 61855-LF 61904-LF 61856-LF

Connection Panel Assembly Connection Panel Audio Interface PCB Assy Harness, Aux Input Panel Mount Coupler, RA Switch, DPDT, snap in Speaker Terminal

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Harnesses Part No. 61240-A 61710-A-LF 60843-LF 61515-1A-LF 61535-A 57854-A-LF 60729-A 61122-LF 61575-A 61478-A 61709-A-LF 60633-A 60833-A 60834-A

Description Harness, Peavey Audio Input Harness, Speaker QB8-PV Shielded Audio harness CDP Power Extension harness IDE 4” round cable Ground strap harness Power Supply to Junction Box Harness Core Power Harness, 115 Volt Core Power Harness, 230 Volt Power Button Harness QB8-PV Cabinet Harness Speaker Harness VGA Harness Serial Harness

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Harnesses

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Accessories Part No.

Description

02467

Wireless Bridge Kit

02466

Dial-Up Modem Kit

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61743-01 Music Center Version 2.4 ~ QBx-PV Models Service & Parts Manual

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