September 08 Ciaa Newsletter

“Our Profit is Your Success”

September 2008

An Affiliate Of

CIAA Market Survey We conducted a market survey among our members and the results are posted below. These are occupancies as of July 31, 2008. Several areas of the Greater Des Moines area are represented. When we get a better response, we will be able to separate the results to specific areas.

Upcoming Events

Other questions asked on the survey were: Security Deposit - Average for conventional properties was $248; average for tax credit properties was $220. Market rents conventional: 1 BR - 665, 2 BR - $756, and 3 BR - $1,053. Market rents tax credit: 1 BR - $577, 2 BR - $616, 3 BR - $696.

General Membership Meeting

A total of 29 conventional properties and 5 tax credit properties participated in the survey.

Wednesday - September 10th Airport Holiday Inn Lead Paint - Polk Co. Health Dept Bed Bugs - A.Q. Allstate Pest

Registration Attached

Vendor Council September 18 October 9 & 16 11:30 a.m. Chicken Coop, WDM Trade Show “Tropical Tradewinds” October 23 Airport Holiday Inn Vendor Registration Attached General Membership Meeting Wednesday - November 12th Airport Holiday Inn Winter Social

Inside Your Newsletter: • • • • •

Committee Updates 2008 CIAA Board Members Letter from the President IREM Invitation New Members

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Help Wanted

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Vendor Listings

Vendor Spotlight - A.Q. Allstate Pest Control September Meeting Registration

and

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Trade Show

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NAA Connect

Vendor Trade Show Registration

Maintenance Olympics December 10th Airport Holiday Inn

Committee Announcements Education Committee Congratulations to our most recent CAM graduates: Heather Benton

Bridlewood Apartments

Meredith Goodwin

Triple Crown Apartments

Rebecca Grimm

Westpointe Apartments

Joni Stewart

Ashworth Point/Foxboro Townhomes

Tammy Vanlandingham

Boulder Ridge Apartments

Patricia Wilson

Sun Prairie Apartments

Lori Young

Wakonda Village

These new designees will receive their certificates and pins at the luncheon on September 10. Coming in 2009 - two new designation courses! Details in the October newsletter! CAMT (Certified Apartment Maintenance Technician) CAPS (Certified Apartment Property Supervisor)

Click on logos for more information

Vendor Council The Trade Show planning is underway! Vendors: Your registration form is attached to the newsletter. This year’s show is going to be bigger and better than ever! We’re also planning the Maintenance Olympics for the December mixer. Start honing your skills! There will be new challenges this year that will surely test your repair talents!

Vendor Trade Show ~ October 23rd ~ Airport Holiday Inn Winter Social and Maintenance Olympics ~ December 10th ~ Airport Holiday Inn

2008 Board Members and Committees President

Rick Koontz, Signature Place

Vendor Council Co-Chairs

Public Relations Committee Chair

Tom Newton, Gorman Roofing Mary Spain, Apartment Finder

Jennifer O’Brien Konior, TAB Properties

Melissa Johnson, Olde English Village

Education Committee Chair

Trade Show Committee Chairs

Vice President

Mary Spain, Apartment Finder

Meredith Goodwin, Triple Crown Mary Spain, Apartment Finder

Past President

Jennifer O’Brien Konior, TAB Properties

Treasurer Lori Young, BH Management Secretary

Heather Benton, Bridlewood Apartments Page 2

Legislative Committee Chair Rick Koontz, Signature Place Membership Committee Chair Position currently vacant

Interested in the Membership Committee? Contact a board member for details! Website: www.ciaahq.org

Letter from the President The State of the Alliance Our second year has been phenomenal. Simply phenomenal. CIAA has become synonymous with highly qualified and educated property management professionals. Prospective residents respect the Alliance and the reputation of its members. Hundreds of members have attended our meetings and training sessions. In total, we have graduated an unprecedented number of CAM, NALP and CAS designees. Next year we will be introducing two designation courses new to Iowa - CAMT (Certified Apartment Maintenance Technician) and CAPS (Certified Apartment Property Supervisor). Visit the NAA website to see details on these two courses, or simply click on the logos on the previous page. Our membership has grown tremendously. Currently there are a total of 188 members - 35 Management Companies, 111 Properties, and 42 Vendor members. 15,687 rental units are represented in those numbers. We have member properties in Des Moines, Ankeny, Altoona, Cedar Rapids, Ames, Johnston, Pleasant Hill, Urbandale, West Des Moines, Indianola, Pella, Marion, Newton, Bondurant, Clive, and Waukee; management company representation from a single unit to thousands of units; vendors who can take care of every one of your day-to-day needs; members who care about the reputation of the rental industry. We have it all. Congratulations to each and every member who recognizes the benefits of CIAA membership, the benefits of nationally accredited designations, the benefits of a professionally trained staff, and the benefits of local, state, and national lobbying efforts. Many wonderful business relationships have been formed between Property and Vendor members through great networking opportunities like the Golf Outing and Trade Show Thank you to each and every member who enthusiastically supports the CIAA. None of this would have been possible without all of you. From me to you, my heartfelt thanks and gratitude. Rick Koontz, CIAA President Signature Place Apartments

CIAA Members Invited to IREM Social The Iowa Chapter for IREM (the Institute of Real Estate Management) has invited our CIAA members to attend its next membership social on Thursday, September 11th from 4:00 p.m. to 5:00 p.m. at Jimmy’s American Café, 1238 8th Street, West Des Moines. Hors d’oeuvres will be served with self-pay beverages. All industry members, both apartment and vendor alike, are welcome to attend. Please contact Melissa Johnson at 515-223-1010 or 515-480-0757 for more information or to RSVP for the social. Come meet some new industry peers and make some great new professional contacts! See you there!

Make the most of your membership Join a Committee!

Page 3

Welcome New Members Welcome to our new Members and Vendor Members. It is a honor to have you join our growing organization.

New Vendor Members Abendroth and Russell, P.C.

Coming Soon The CIAA Apparel Store! Items will debut at the Trade Show MAINTENANCE SERVICE TECHNICIAN

Jetz Service is currently hiring for Full-Time Maintenance Service Technicians to service laundry equipment throughout the Des Moines area. Shifts are Monday - Friday & Tuesday - Saturday 8 am - 5 pm. OT available. We offer paid training, medical and dental, paid vacation, bonuses, and 401k. Applicants must have a valid driver’s license, provide a copy of their DOT driving record, supply their own hand tools & be able to pass a drug test. Jetz Service is a smoke-free environment. Call Mitch at 515-221-0170 or fax your resume to 515-221-0171. PUBLISHER Apartment Finder is looking for a Publisher in Pennsylvania / New Jersey. Contact Mary Spain at 327-0606.

PROPERTY MANAGER Timberland Partners is looking for a Property Manager for a 304 unit apartment community in Des Moines. 3 years experience in property management required. This is a salaried position with benefits. Applicants may email resumes to [email protected].

Please send new hires, promotions, and job postings to [email protected] for inclusion in the newsletter Page 4

Email: [email protected]

Vendor Spotlight A.Q. Allstate Pest Control A.Q. Allstate Pest Control specializes in providing timely, environmentally sound services for many apartment communities in the Greater Central Iowa residential property management market. Our staff of seven takes great pride in providing preventative and remedial services for cockroaches, bed bugs, general crawling insects, ants, spiders, stinging insects, rats, mice, termites, & wood destroying insects. Bed bugs are becoming an important emerging pest in the multi-family rental market, & in the last four years we have treated approximately 100 units, 37 in 2008 alone! We understand that your resident is your customer and that providing a pest free home provides a healthier and higher quality living environment. We certainly would like you to consider giving us the privilege of being your pest management provider. Did you know:

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One pregnant German cockroach will produce over 63 million relatives within one year!

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Female bed bugs lay five eggs a day and up to 500 during a lifetime.

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Adult bed bugs can survive for more than a year without feeding.

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The termites on the Earth outweigh the humans on the Earth.

Brad Janssen, A.Q. Allstate Pest Control 515-223-0269 www.aqallstatepc.com

Need a Vendor? Call a Member First! A+ Lawn & Landscape

Gallon, Inc.

Shelton Painting

Abendroth & Russell, P.C.

Goalsetter Systems, Inc.

A.Q. Allstate Pest Control

Gorman Roofing Services

Sherwin Williams Floor Coverings

American Family Insurance

Hard Tops of Des Moines

Simply Clean

ICS Advanced Technologies

Snider Lawn Care

Apartment Finder

Jetz Service Co.

State Farm Insurance

Big Green Umbrella Media

Johnstone Supply

Bragg Handywork

Lawns Plus

Stew Hansen’s Dodge City-Jeep

Carpet Pro by Baker Interiors

Marsden Building Maintenance

Stitzell Electric Supply Co.

Nationwide Office Care

Sudzy’s Carpet Cleaning

Cort Furniture Rental

On the Spot Carpet & Tile

Tenant Data

The Des Moines Register

Performance Leasing

Tub Wrx

DeWitt Painting

Phillips Floors

Waste Connections

Diamond Vogel Paints

Qwest

Waste Management

First Advantage SafeRent

RealPage, Inc.

Furniture Options

Reliable Construction

Jared Frank Agency

To Become A Vendor Member Contact: Tom Newton at 515-883-0838

[email protected]

If you would like featured in our Vendor Spotlight contact: Rick Koontz at 515-226-2100 [email protected]

Glen Waterhouse III

All Vendor Member contact information can be found on the CIAA website: www.ciaahq.org Page 5

Membership Meeting Registration September 10th, 12 Noon Airport Holiday Inn, Fleur Drive Something for Everyone! LEAD PAINT AND HELP FOR RENTAL PROPERTY OWNERS Lynn Simmons and Chris Frantsvog from Polk County Health Dept. Lynn is Program Specialist in the Lead Program and is responsible for intake, outreach and client services for their home repair program. Chris is a Public Health Planner and coordinates the Lead Program. Should you know more about lead-based paint? Yes! • There are an estimated 64,000 housing units (owner-occupied and rental) in Polk County with significant lead-based paint hazards (bad enough to poison a child) • A new law in Iowa requires all children to have at least one lead test before enrolling in Kindergarten. More tests will locate many more children with high lead levels, as well as the addresses where they live. • Lead-paint hazards are found mostly in buildings built prior to 1960, which accounts for more than 60% of Polk County housing stock, (although any unit built before 1978 COULD have lead paint). There is a program in Polk County to help rental owners. We'll give you the details.

BED BUGS Brad Janssen from A.Q. Allstate Pest Control Brad is the owner/operator of A.Q. Allstate Pest Control. Brad will be enlightening us about an alarming rise in bed bug infestations. It is especially hitting the multi-family industry. Whatever you thought you knew about the subject, Brad is the consummate expert and will set the record straight for you. What do they look like, where do they come from, and what can you do about them? Come to the meeting and find out!

Cost: $17.00 for buffet lunch Lunch includes Chicken Romano, salad, bread, drink and dessert

Make checks payable to CIAA Fax your reservations to Mary Spain at (515) 327-9104 No later than 12:00 pm on Monday, September 8th Registration Form: Name:

Name:

Name:

Name:

Company / Property Name: City:

Address: Phone:

Fax:

Zip Email:

2008 VENDOR TRADE SHOW Thursday October 23, 2008 3:00 p.m. - 7:00 p.m. Airport Holiday Inn 6111 Fleur Drive Des Moines, Iowa

This year’s Trade Show will be a tropical/beach theme, so choose your booth style and giveaways appropriately. There will be an award for Best Vendor Booth. Vendors will provide a $25.00 prize for the drawing portion of the event.

There will be a Grand Prize Giveaway sponsored by the CIAA and attending vendors. Refreshments and food will be served throughout the event. Decoration of the room will be provided by the CIAA trade show committee. Table sizes will be 8 foot by 30 inches unless you request additional table space; additional table is $100.00 payable with registration. If you are bringing a pre-made booth please get with the event chairpersons about the space you will need and possible price adjustments. Booth amount is $350.00 for CIAA Vendor Members and $700.00 for non members. Electric for any booth will be an additional $20.00 payable with registration. Wireless Internet for any booth will be an additional $50.00 payable with registration. Table assignments will be made based on the order registrations/checks are received, with those arriving first receiving top locations. Cut off for registration is October 10, 2008. After that date a fee of $100.00 will be assessed.

Fax the attached registration to Mary Spain at 327-9104 Mail a copy of your registration with your payment to: CIAA 3775 E.P. True Parkway #263 West Des Moines, Iowa 50265 All questions should be directed to Trade Show Chairs Mary Spain (327-0606) and Meredith Goodwin (967-2252), or Andrea Larson (953-9624).

2008 VENDOR TRADE SHOW REGISTRATION Registration must be faxed to Mary Spain at 327-9104 By faxing the registration, you agree to pay the fees as indicated below Vendor/Company name: Vendor email: Vendor Phone – Office:

Cell:

Requirements (please check applicable lines): Booth:

$350.00

Additional Space:

$100.00

Electric:

$ 20.00

Wireless Internet:

$ 50.00

Late Registration: $100.00 Total Amount Enclosed: $

Please contact me about additional space and pricing for a pre-made booth

The $25.00 prize I plan on giving away is: I need a sign for my booth* (please indicate correct business name for sign below): Business Name:

*Please use your sign from last year if available.

Connect With NAA NAA Publishes 2008 Income & Expenses Survey B y M i c h a e l To m p k i n s , C A P S , C P M , C C I M 2008 National Apartment Association Chairman of the Board Julian LeCraw & Co.

T

he rising cost of energy and petroleum-based products is having a great impact on the budgets of all NAA members and the nation’s economy overall. With 2009 operating budget preparations underway, NAA is presenting results from its annual Survey of Operating Income & Expenses in Rental Apartment Communities, completed by CEL & Associates Inc. and based on data over the past year. An executive summary of the survey will appear in the August issue of units magazine. The survey is based on operating budgets from hundreds of communities and is broken down by community size and type, as well as by metropolitan statistical areas. It gives readers a greater understanding of what competitors are spending on all facets of apartment operations. A total of 3,591 properties containing 915,993 units are represented in the report. Data was reported for 3,243 market rent properties containing 856,256 units and 448 subsidized properties containing 59,737 units. Forms with partial data or apparent problems that could not be resolved were not used. Major findings in this survey of the professionally managed rental apartment industry reflect the uncertainties of the current economy, as demonstrated by net operating income in the market rent segment of the rental apartment market declining slightly by 0.3 percentage points to 56.6 percent and a lower economic loss rate of 10.11 from 10.20. Total operating expenses increased by 1.2 percentage points,

or 3.1 percent. The economic state of subsidized properties in the survey also experienced variable results over 2006. New to the survey is analysis in the form of ratios which provide benchmarks of the relationship between key operating variables from Survey participants about onsite operations. Statistics convey the number of staff who hold designations, preferred rental payment methods (such as by credit card online) and the amount of traffic generated through the Internet, among other points of interest. Every survey participant will receive a CD copy of the survey. The complete report, available online Oct. 1 at www.naahq.org/08ies, contains detailed data summarized for six geographic regions and for metropolitan areas with at least 10 properties reported.

Save the Date for NAA Meetings Take advantage of early-bird registration rates for the 2009 NAA Education Conference & Exposition to be held June 25-27 at the fabulous Mandalay Bay Resort & Casino in Las Vegas. The event offers more than 50 education sessions, more than 6,000 industry professionals to network with and 150,000 square feet of exhibit space with more than 300 booths. Be sure to save the date for NAA’s Assembly of Delegates, scheduled for Nov. 13-15 at The Westin Galleria Dallas in Dallas. Also, save the date for the 2009 NAA Student Housing Conference, Feb. 2-4, at The Venetian Palazzo Hotel Resort in Las Vegas, where presenters and attendees will discuss pre-development, pre-leasing, move-in/turn, operations and legal issues. Look for a registration form in September’s units magazine. To register, visit www.naahq.org/events/. Interested in an exhibit booth for the Education Conference? Speak to NAA’s Justin Barker at Ext. 131 or [email protected].