February 08 Ciaa Newsletter

“Our Profit is Your Success”

February 2008

An Affiliate Of

Success in Action We have a great February General Membership meeting planned for everyone this month. We will be viewing Dan Thurmon’s video, “Success in Action”. Dan Thurmon is one of America’s most electrifying professional speakers and he empowers people to take action, stretch their beliefs and abilities, and create a life abundant with achievement, rewards and fulfillment. As a professional speaker Dan has developed a unique style called “Speaking with Visual Impact” that goes beyond motivation and manages to stimulate and encourage everyone to reach beyond their perceived limits and attain new levels of achievement and success in their personal and professional lives. February 13th ~ Crave, West Glen Town Center Registration on page 5

Upcoming Events February General Membership Meeting February 13th - Noon Crave - WDM February Vendor Council Meeting February 21st - 4:00 pm

You Don’t Want to Miss….. Members have spoken and the Education Committee has heard you loud and clear. We have an exciting seminar planned for you revolving around leasing and sales techniques for your leasing team. We have secured Susan Wells to come speak for us on April 17th. The Education Committee has met with Susan and discussed the areas that you, our members, have asked us to address in finding speakers that will help you stay motivated, positive and give you some great techniques to utilize everyday. Susan has been in the property management business for the past 15 years in Omaha. Susan specializes in lease ups, conquering vacancy issues and motivating leasing agents. Susan is putting together a seminar program tailored specifically to our requests and we can’t wait to have her speak for us. Please look for more information to come regarding this exciting event and don’t forget to mark your calendars for this one - you don’t want to miss it!!!!

Inside Your Newsletter: • • • • • •

Education Committee Update Vendor Council Update President’s Letter 2008 CIAA Board Members 2008 Committee Chairs Vendor Spotlight

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Promotions and Postings February General Membership Registration Form March CAM Class Registration CIAA Membership Listing Connect with the NAA

Certified Apartment Manager (CAM) Classes March 11, 18, 20 , 25, and 27, April 7 March General Membership Meeting March 12th - Noon March Vendor Council Meeting March 20th - 4:00 pm Susan Wells Sales Strategies April 17

Visit our Website www.ciaahq.org

COMMITTEE ANNOUNCEMENTS

Education Committee Update CAM Classes Scheduled for March 2008 The excitement is building leading up to the 2008 CAM Education Series. We are thrilled to have a great line up of instructors for you this year: Rosetta Parker with Premier Real Estate Management, Kansas City Tom Villirillo with Reliable Construction Services, Kansas City Becky Yontz with Timberland Partners, Minneapolis Craig Reid with Perry Reid, Lincoln If you haven’t already signed up you can find the registration form on page 6. Classes are scheduled for March 11, 18, 20, 25, and 27th and April 7th at the West Des Moines Police Public Safety Building. This class will only be offered every other year from this point forward. There are many students that need to finish this series so you’ll want to get on board and get this finished. New students need to remember it may be two years before this course is repeated in Des Moines again so plan for your completion of this course accordingly. The entire CAM series will be $550.00 or $75.00 for each individual class if trying to complete your designation. Registration forms are included at the back of the newsletter.

Certified Apartment Supplier Classes If you are vendor and interested in earning the NAA designation of Certified Apartment Supplier, you will be able to attend some of the classes being offered for the CAM designation in March to qualify for this designation. Cost for the CAS classes is $350.00 for each individual attending. Registration forms are included at the back of the newsletter.

Welcome!!! We would like to welcome Rebecca Grimm from BH Management to the Education Committee. Rebecca joins an already talented group who plans all of the great educational seminars and events for the CIAA ~ Mary Spain (Chairman), Apartment Finder; Lori Young, BH Management; and Jennifer Seil, Perry Reid.

Vendor Council Update The Vendor Council has been very busy making plans for 2008. Be sure to save the following dates and look for more information on these great exciting events they have planned for you in the upcoming year!!!

Golf Outing and Tournament ~ July 11th Vendor Trade Show ~ October 23rd Maintenance Olympics and Vendor Social ~ December 10th Page 2

Letter from the President Well, it’s been one heck of a year for the Central Iowa Apartment Alliance. Since our incorporation just under a year ago and with the gracious and tenacious effort of some very key people, our membership has grown to an amazing 12,026 units strong, representing 28 management companies and 81 properties. Our 31 Vendor members are committed to providing quality services to all our members. Membership is growing almost daily! We are committed to bring the best in education, again offering CAM this year as well as CAS for our vendor members. CIAA is committed to bringing to you the finest in nationally accredited designations from the National Apartment Association. Please remember that your membership in the CIAA includes membership in the NAA. We encourage you to visit their website and explore all the benefits of your membership. The Education Committee is developing the seminar schedule for the upcoming months. We will be bringing Susan Wells to you in April. Susan is a high-energy speaker who will motivate your entire leasing staff, and we guarantee you will all be heading back to your leasing offices ready to close those sales! NAA’s Capitol Conference is being held in March. As Legislative Chair, my intention is to bring our ongoing tax issue to the national table and enlist the help of the NAA/NMHC Joint Legislative Program and NAA’s Government Affairs staff. Efforts, albeit minor ones, have already been made in the State legislature, and we will not relent in our efforts to bring about the needed change in the tax structure for rental properties in Iowa. All this cold weather has really put a damper on traffic, hasn’t it? It will get better! Remember to relax and be yourselves; prospects base their decision not only on the actual apartment home, but on the person who they feel is their friend and genuinely concerned about them. That’s YOU! So take a deep breath and get ready for a successful leasing season! We have tentatively arranged for staff members of NAA to be here on April 17 in conjunction with the Susan Wells seminar. Don’t miss this opportunity to hear about all the exciting benefits of your membership in the NAA! Rick Koontz, CIAA President Signature Place Apartments

2008 Board Members and Committees President

Education Committee Chair

Rick Koontz, Signature Place

Mary Spain, Apartment Finder

Past President

Legislative Committee Chair

Melissa Johnson, Olde English Village

Vice President Deb Lanpher, R & R Realty

Rick Koontz, Signature Place Membership Committee Chair

Treasurer Lori Young, BH Management

Lesley Sweet, Knapp Properties

Secetary

Public Relations Committee Chair

Jennifer O’Brien Konior, TAB Properties

Deb Lanpher, R & R Realty

Vendor Council Co-Chairs

Trade Show Committee Chair

Tom Newton, Gorman Roofing Mary Spain, Apartment Finder

Michelle Ogden, Timberland Partners

Get Involved, We Value Your Opinion… The CIAA needs your ideas to make the organization what you, our members, need and want. Please contact any of the Board Members or Committee Chairpersons if you are interested in participating on a committee.

Website: www.ciaahq.org

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CIAA Vendor Spotlight Jetz Service Inc. began in Topeka, Kansas in 1966 following a tornado which destroyed everything in its path. Apartment complexes sprung up to meet the needs of those left homeless. With the construction of these complexes arouse the need for laundry services and with one truck and two employees, Jetz began business. Jetz still services their first account, a testament to their customer satisfaction. They have been part of the Des Moines housing market for years. They look forward to servicing all of your laundry needs. Call Mitch Cook at 515-221-0170 for more information.

Save the Date ~ 2008 NAA Conference June 26-28, 2008 Gaylord Palms Resort & Convention Center Orlando, Florida Get more information regarding costs and registration at www.naahq.org Look for a special discount from Apartment Finder on the last page!

Promotions, Positions and Postings Part Time Administrative Position

Furniture Needed!!!!!

Welcome to Des Moines

The CIAA is looking for someone to fill our Administrative position. This position would require 15 - 20 hours per month with flexible hours. Duties would include data entry, website updating, membership updating, mailing and emailing member notices, and misc. administrative work. Computer skills a must. If you are interested in becoming a part of a great organization that is growing by leaps and bounds - please give us a call.

The CIAA is looking for a gently used furniture that we can utilize for our Administrative position. We are in need of:

Jennifer Livingston has accepted the Property Manager position at Country Club Village in West Des Moines. Jennifer is moving from Sioux City. R&R Realty welcomes Jennifer to their team and to our community!

Desk Chair Filing Cabinet Desk Lamp If you have any of the above that you would like to donate to our organization it would be greatly appreciated.

Contact: Mary Spain 515-327-0606

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Please contact Mary Spain at 327-0606 or any Board Member. Blog*: http://blog.ciaahq.org

Email: [email protected]

General Membership Meeting Registration Form Wednesday, February 13th, 2008 Noon Seated and Start Crave ~ West Glen Town Center 5513 Mills Civic Parkway ~ West Des Moines, Iowa

Presenting: Dan Thurmon - “Success in Action” Video Dan Thurmon is one of America’s most electrifying professional speakers. Success in life is not determined by your circumstances, but by your actions. Dan empowers people to take action, stretch your beliefs and abilities, and create a life abundant with achievement, rewards and fulfillment. Name

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***Must RSVP no later than 12pm Noon, Friday, February 7, 2008*** Please fax registration form to Mary Spain (515) 327-9104 Lunch selection includes sides , bread and drink. Please indicate number of meals needed on each line.

Crave Chicken Salad $14.50 Crispy fried chicken breast on a large, tossed garden salad - topped with sharp cheddar and croutons. Try the chicken plan or buffalo style.

Pasta Primavera $14.50 Penne pasta in light basil oil dressing with roasted seasonal vegetables.

Black and Bleu Burger $13.50 Lightly blackened and finished with bleu cheese crumbles.

Grilled Turkey Reuben $13.50 Grilled smoked turkey and kraut piled high on toasted rye bread with Swiss cheese and ranch.

PLEASE BRING A CHECK MADE OUT TO CIAA OR EXCACT CHANGE. Page 5

The Central Iowa Apartment Alliance will be hosting the 2008 CAM (Certified Apartment Manager) Designation Class Series. The following page contains the outline for course work, dates and registration form. You may take the entire series or individual classes. All classes must be completed within two years for CAM designation. To obtain your CAS (Certified Apartment Supplier), vendors must take the courses with the asterisk and then one elective course of your choice. Cost is as follows: CAM Series CIAA Member $550.00

Cam Series Non Member $750.00

CAS Series CIAA Member $300.00

CAS Series Non Member $500.00

Individual Classes Member $70.00

Individual Classes Non Member $95.00

Testing is done at the end of the series via private computer. It is a timed test. A score of 70% must be obtained for passing all courses. Registration Forms must be received by March 1, 2008. Instructors are to be announced. The dates for the Series are March 11, 18, 20, 25 and 27 with an elective CRAM for Test Date of April 7th. Classes will be held at the West Des Moines Police Station on Mills Civic Parkway in West Des Moines. A complete set of instructions will be forwarded to you after your registration is received, with exact class dates and instructors. This will be the only CAM offering until late 2009. Please forward any questions to Mary Spain, Education Chair CIAA 515-327-0606 or [email protected]

CAM SERIES REGISTRATION CAS INDIVIDUAL CLASS REGISTRATION Name: Employer: Telephone:

Fax:

E Mail: Indicate billing choice: Please forward an invoice for the class:________ This form serves as invoice:________ If I cancel this registration after March 5, 2008 there is a fee of $50.00 for restocking the materials at NAA. I have read and understand this information:

Signature Amount Due: CAM Series $550.00 Member Rate: _________ $750.00 Non Member__________ Note classes listed below, CAS required are asterisks, only select one elective below. CAS Series $300.00 Member Rate: __________ $500.00 Non Member _________ For individual classes indicate number taking on line then select classes below. Individual Classes at $70.00 Member Rate ________ $95.00 Non Member _________ Individual Classes I will be taking: Management of Residential Issues _______ Human Resource Management _______ Fair Housing _______ *Marketing _______ Property Maintenance for Managers _______ *Risk Management _______ *Financial Management _______ Community Analysis _______ FAX COMPLETED REGISTRATION TO 515-327-9104 MAIL PAYMENT TO: CIAA 3775 E.P. True Parkway # 263 West Des Moines, Iowa 50265

CIAA MEMBER PROPERTIES 31st Street Apts

Ingersoll Towers

The Kirkwood

4220 Grand

Lakeview

The Pointe at Cedar Rapids

Altoona Park

Lyn Crossing

Timberland at Crestbruck

Ashley Square

Mansions at Hemingway

Timberland at Meredith

Ashworth Manor

Mansions at Jordan Creek

Timberland Crest 1 & 2

Ashworth Pointe

Meadow Chase

Timberland Pointe

Beaverdale Apts

Mulberry Pointe

Timberland Springs

Bell Ave Apts

Oak Crossing

Timberland Terrace

Bob Davis Properties

Oakland Pointe I, II

Triple Crown

Bridlewood Apts

Oakland Pointe Storage

Urban Green Apts

Canterbury Park

Oakview Terrace

Valley Forge Apts

Chapel Ridge

Olde English Village

Venbury Trail

Chateau, Risser Apts

Old Main

Village at Westchester

Civic Center Court

Park Place

Vista Court

Colonial Village

Park West 1 & 2 Apts

Wakonda Village

Country Club Village

Parkside Apts

Washington Manor

Crescent Chase

Plaza Manor

Wellington

Cross Creek

Pleasantview

Westbrooke

Deer Ridge

Robin Hill

West Glen Town Center

Deer Run

Sherwood Glen

Westchester Square

Douglas Woods

Signature Place Apts

Weston Park

Foxboro

Southbrook Green

Westpointe Apts

Foxwood Apts

Southtown Terrace

Windfield West

Ft. South Apts

Spruce Pointe

Windsor on the River

Grand Colony Apts

Sun Prairie

Winwood Apts

Hickman Apts

Sunburst Apts.

Woodbridge Apts

Highpoint at Pella

The Fountains

Woodland Place

Hubbell Tower

Woodland West

CIAA MANAGEMENT COMPANIES CMS Management

Jupiter Communities

R&R Realty

CSM Management

Knapp Properties

TAB Properties

Conlin Properties

Lamb Investments, LLC.

The Peterson Companies

Cunat

Newbury Management

Timberland Partners

Daymark Real Estate

Perry Reid Properties

TMG Management

Diversified Mgmt. Assoc.

PPM, Inc.

Walters Companies

Irwin R Rose

Premier Real Estate Mgmt.

West Glen Mgmt

CIAA VENDORS A+ Lawn & Landscape

Goalsetter Systems, Inc.

State Farm Insurance

Apartment Finder

Gorman Roofing Services

Stew Hansen’s Dodge City

Carpet Pro by Baker Interiors

Hawkeye Legal Services

Stitzell Electric Supply

Cort Furniture Rental

Jetz Service Company

Sudzy’s Carpet Cleaning

Des Moines Register

Nationwide Office Care

Tenant Data

DeWitt Painting

On The Spot Carpet & Tile

Transworld Systems Inc.

Diamond Vogel Paints

Performance Leasing

Tub Wrx

First Advantage SafeRent

Qwest

Waste Connections

Furniture Options

Reliable Construction

Waste Management

Gallon, Inc.

Sherwin Williams Floorcovering

West Des Moines Police

Snider Lawn Care

“Our Profit is Your Success”

Connect With NAA NAA To Host Student Housing Conference B y M i c h a e l To m p k i n s , C A P S , C P M , C C I M 2008 National Apartment Association Chairman of the Board Julian LeCraw & Co.

O

ne of the biggest markets for rental communities is off-campus student housing. To help provide NAA members with greater knowledge of this niche market, NAA will host “The NAA Student Housing Conference: The Unique Life Cycle of Student Living,” Feb. 19-20, at the Fairmont Dallas Hotel in Dallas. The conference is designed for those who are in student housing management, new to student housing management or who are considering entering student housing management. Education tracks include pre-development, pre-leasing, move-in/turn, operations, technology and legal issues. Event and hotel registration information and a schedule of events are posted at www.naahq.org. For details about exhibiting at the conference, please contact NAA’s Julie Stalknecht at 703/797-0629 or [email protected] or Lorna Rivero at 703/797-0695 or [email protected]. For attendee registration, please visit www.naahq.org or contact Jenny Gibson at [email protected] or 703/797-0621.

NAAʼs Newest Member Benefit: The Weekly E-Newsletter NAA’s electronic newsletter, The Industry Insider, gives all NAA members access to essential apartment industry news in a weekly emailed format. The e-newsletter, launched in December, summarizes real estate and multifamily housing news from nearly 7,000 information sources, scanning 15,000 articles from newspapers, magazines, Web sites and other online and print sources. An archive of past enewletters is available at www.naahq.org. By placing advertisements in The Industry Insider, service partners can promote their products and strengthen their brands while reaching key multifamily housing decision makers. Contact NAA’s Julie Stalknecht at 703/797-0629 or [email protected] for information.

Education Session Schedule Set for 2008 NAA Education Conference & Exposition The education session schedule, featuring more than 50 education sessions, for the 2008 NAA Education Conference & Exposition is completed and available for viewing at http://www.naahq.org/ meetings/2008Schedule.htm. This year’s conference, to be held June 26-28 at the Gaylord Palms Resort in Orlando, Fla., features eight specific tracks: Executive, Development and Rehabilitation, Human Resources, Specialty Housing, Independent Owners, Personal Development, Marketing and Leasing and Wild Card! Take advantage of discounted registration rates (up to 25 percent off of each registration) for the 2008 NAA Education Conference & Exposition. Don’t miss the largest show in the multifamily housing industry with more than 6,000 industry professionals and an exhibit hall that includes more than 700 booths and more than 375 exhibiting companies. For information, visit the NAA’s meetings Web site at www.naahq.org/meetings or contact Jenny Gibson at [email protected] or 703/797-0621. Interested in an exhibit booth for the Education Conference? Contact NAA’s Justin Barker at 703/797-0671 or [email protected].

NAAEI to Host Monthly Webinars NAAEI will host Webinars with different education topics each month in 2008. The first topic is “Marketing Education to Members.” NAAEI staff is developing topics and content for the first few Webinars and will post a schedule at www.naahq.org. The Webinars enable NAA Affiliates’ education staff an opportunity to share best practices.

Advanced Instructor Training Dates Set NAAEI is pleased to announce scheduled dates for the 2008 Advanced Instructor Training: Apartment Association of Greater Wichita, Wichita, Kansas, Feb. 20-22; Houston Apartment Association, Houston, Texas, June 2-4; and Greater Charlotte Apartment Association Charlotte, N.C., Sept. 15-17. NAAEI also is planning for dates in New England; Mobile, Ala.; and Atlanta. Contact Elizabeth Maddox at [email protected] or 703/797-0609 for information.