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Seminario * La Calidad como estrategia competitiva. Factores de Influencia de la Calidad* * Modelo de Excelencia EFQM y Malcolm Baldrige*
CARATULA Introduccion, objetivos y conclusiones KATHIA Calidad como estrategia competitiva, Factores: Ashlyn Fundamentos ZOILA Modelos de gestión de Calidad introducción y concepto: Dante Modelo EFQM YESENIA Modelo Malcolm Baldrige Nico PPT WORD MARCO