Secrets Of The World's Best Companies

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DPS Diversified Promotion & Service Sdn.Bhd. Incorporated in Malaysia (Co. No:391758-D) Unleashing the hidden talents of human capital through the right learning and best practices.

Some Important Facts (Information) About The Secrets Of The World Best Companies and The World’s Most Innovative Companies as compiled and analysed by Diversified Promotion & Service Sdn.Bhd. (DPS.) 1.0

No. 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16

Secrets (Best Practices) of the World’s Best Companies Best Practices with World Class Performance Extreme Benchmarking-Compare everything you do against your rival The Tech Box –Create a lending library of ideas The Contra Team-Appoint official devil’s advocates to challenge the merits of deals The Corporate Beehive-Use office design to keep the queen in touch with the worker bees Bad News Folders-Keep a constant eye out for trouble Outside-In R&D-Bring in experts to help spark new ideas Equity as you go-Take no stake until you earn it The Job Audition-Turn the interview process into an all-encompassing tryout. Strategic Strategy Reviews-Turn going-throughthe notions meetings into a no-holds-barred debates Peer-to-Peer Promotion –Let employees choose their leaders The Shrink Shrinker-Reward workers for keeping their hands off the merchandise The Anti-Star System-Determine pay using just two factors-Profits and Seniority A New Office Pool-Use prediction markets to tap hidden knowledge Office Graffiti-Let workers speak their minds The Pyramid Scheme-Use kickbacks-the legal kind-to attract executive talent The Long Goodbye-Keep retirees in the labour pool

Company Hewlett-Packard IDEO TORO Bloomberg Colgate-Palmolive Corning Honest Tea Southwest Airlines Procter&Gamble W.L.Gore Men’s Wearhouse Egon Zehnder Microsoft Google SAIC INTEL

Postal Address: 19 Jalan 18/40,40200 Shah Alam,Selangor Darul Ehsan,Malaysia E-mail: [email protected] or [email protected] or [email protected] Customer Service Hotline: +6-019-2537165 (Ramli)

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DPS Diversified Promotion & Service Sdn.Bhd. Incorporated in Malaysia (Co. No:391758-D) Unleashing the hidden talents of human capital through the right learning and best practices.

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Open-Source Ad Campaigns-Let your customers do the marketing Late-Night Recon-Turn employees into trendspotters The Chief Shareholder Officer-Head off shareholder trouble before it starts The Three – Minute Huddle-Start each day with a lightning-fast,all-hands briefing Always-On Board Members-Get the directors out of the boardroom Surgical Visits-Seek brutally honest feedback from customers Gainsharing-Pass cost savings on to those who achieved them The “Just Looking” Badge-Neutralize your customers’ worst fears Phone Shopping-Become your own customers

Mozilla Urban Outfitters Coca-Cola UPS Home Depot Medtronic Whole Foods Market Planet Honda Guitar Center

Ref: Business 2.0 magazine April 2006 Edition.

2.0

Secrets (Best Practices) of the World’s Most Innovative Companies

Fact: 1.Margin of Growth for World’s Most Innovative Cos’- Median 3.4 % vs. Standard & Poor’s 1200 global stock index Median 0.4 % (Period 1995~2005) 2.Stock Returns for World’s Most Innovative Cos’ –Median 14.3 % vs. Standard & Poor’s 1200 global stock index Median 11.1% (Period 1995~2005) No.

01 02

Best Practices of Innovation-Process Innovation; Product Innovation and Business Model Innovation Product Innovation: Business Model Innovation: Product Innovation:

Company

Apple Google

Postal Address: 19 Jalan 18/40,40200 Shah Alam,Selangor Darul Ehsan,Malaysia E-mail: [email protected] or [email protected] or [email protected] Customer Service Hotline: +6-019-2537165 (Ramli)

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DPS Diversified Promotion & Service Sdn.Bhd. Incorporated in Malaysia (Co. No:391758-D) Unleashing the hidden talents of human capital through the right learning and best practices.

03 04 05 06 07 08 09 10 11 12

Business Model Innovation Product Innovation Process Innovation: Product Innovation: Product Innovation: Business Model Innovation: Process Innovation: Product Innovation: Process Innovation: Product Innovation: Business Model Innovation: Process Innovation: Product Innovation: Business Model Innovation: Product Innovation: Business Model Innovation: Process Innovation: Product Innovation: Business Model Innovation: Business Model Innovation: Process Innovation: Product Innovation:

3M Toyota Microsoft General Electric Procter & Gamble Nokia Starbucks IBM Virgin Samsung

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Product Innovation:

Sony

14

Process Innovation: Business Model Innovation: Process Innovation: Product Innovation:

Dell

16

Process Innovation: Product Innovation:

BMW

17

Product Innovation: Business Model Innovation: Business Model Innovation: Process Innovation: Product Innovation: Business Model Innovation: Process Innovation:

Intel

15

18 19 20

IDEO

eBay IKEA Wal-Mart

Postal Address: 19 Jalan 18/40,40200 Shah Alam,Selangor Darul Ehsan,Malaysia E-mail: [email protected] or [email protected] or [email protected] Customer Service Hotline: +6-019-2537165 (Ramli)

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DPS Diversified Promotion & Service Sdn.Bhd. Incorporated in Malaysia (Co. No:391758-D) Unleashing the hidden talents of human capital through the right learning and best practices.

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Process Innovation: Product Innovation:

Amazon

22

Target

23

Product Innovation: Business Model Innovation: Product Innovation:

24

Product Innovation:

Research In Motion

25

Process Innovation: Business Model Innovation:

Southwest Airlines

Honda

Ref: Business Week.April 24,2006 Edition.

Note: For more details on the above ,please contact us at hp:019-2537165 (Ramli.)

Postal Address: 19 Jalan 18/40,40200 Shah Alam,Selangor Darul Ehsan,Malaysia E-mail: [email protected] or [email protected] or [email protected] Customer Service Hotline: +6-019-2537165 (Ramli)

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