NURSING COMMUNICATION
Reza : Doctor Sukma : Nurse
That morning Dr. Reza came to Robert to give a file and a painting Reza : “Good Morning Nurse” Sukma : “Good Morning too” Reza : “What are you” Sukma : “Iam nurse and how are what kind I do for you sir ?” Reza : “I would like to meet Dr Robertus” Sukma : “Of course, but if you don’t mind telling me,what for do you want too meet him ?” Reza : “I have appointment with him at 11:00 am” Sukma : “I see, and what is your name sir ?” Reza : “My name is Reza Darmawan” Sukma : “What are you sir ?” Reza : “Iam an ophtalmologist from Soedono Hospital” Sukma : “Would you wait here for a moment? Iam going to call him first” Reza : “Thank you”
A few minutes later Sukma : “Iam so sorry Dr Reza when iam called Dr Robertus he said here was sudden affair and would call you back” Reza : “Its ok no problem nurse, but would you help me?” Sukma : “Of course” Reza : “Please give this file to the doctor’desk” Sukma : “I see”
The Nurse going in the doctor robertus’desk but suddenly dr Reza was called nurse Reza : “OMG wait nurse” Sukma : “Iam here” Reza : “Please give this too” Sukma : “Wow its amazing,where do you bought this?” Reza : “I made by my self” Sukma : “Seriously?” Reza : “Are you kidding me nurse?” Sukma : “No itsn’t” Reza : “This painting was have many benefits” Sukma : “What are those?” Reza : “It is very useful for relaxing your eyes if you see this” Sukma : “This right, the painting made my eyes relax” Reza : “And green of the colour made your strees was out” Sukma : “This is very useful dr Reza” Reza : “Of course, I hope dr Robertus’patients was calm when examined by a dr Robertus” Sukma : “I will put on Robertus’desk first” Reza : “Thank you very much nurse” Sukma : “You’re welcome”
ASKING PATIENT FEELING
Reza : Nurse Sukma : Nurse
One the day the nurse came to the patient’s room to check the patient condition in first day Sukma : “Hello good morning Mr Reza and how are you ?” Reza : “Good morning too Nurse, iam just fine” Sukma : “So how do you feel Mr Reza?”
Then the nurse examines the patient carefully to completed that data to find a diagnosis Reza : “I feel pain ,pain on my head nurse, I reall feel unwell” Sukma : “I see, when did the pain come on and off?” Reza : “the pain come on when iam tried to move my head nurse” Sukma : “how was pain feel like being crused,punctured, or the pain radiating? Reza : “I feel pain like being punctured nurse” Sukma : “where the location when you feel like this?” Reza : “ on the left head nurse” Sukma : “what about your sleep?” Reza : “lately Iam losing my sleep” Sukma : “ I see” Sukma : “ oke I will gave you skala of pain 1 umtil 5, what is the intensity of you pain?” Reza : “ 4 nurse” Sukma : “How long have you felt like this?” Reza : “ For about 2 day” Sukma : “Have you taken any medicine?”
Reza : “No, I have’nt Nurse”
To support the data, the nurse check patient’s vital signs
Sukma : “secondly I will check your blood pressure, are you ready?” Reza : “Yes I will Nurse” Sukma : “Please lie down” Reza : “Yes Nurse” Sukma : “did you have a history of hypertension? Reza : “no dint nurse” Sukma : “Done your blood pressure is 110/80 mmhg” Reza : “is my blood pressure normaly?” Sukma : “is it still the normal range” Reza : “thankfully nurse” Sukma : “of course”
ADMISSION
Reza : Nurse Sukma : Patient
Patients come must complete the admission and be interviewed by the nurse Reza : “Could you tell about your biodata?” Sukma : “Ok Nurse, my name is Sukma Melati Ningrum.” Reza : “Where were you born?” Sukma : I was born in Madiun Reza : “What is your date of birth?” Sukma : “14 December 1998” Reza : “How old are you?” Sukma : “Iam 20 years old” Reza : “What your religion?” Sukma : “Iam moslem” Reza : “Where do you live ?” Sukma : “I live in street Mangga no 44B Madiun” Reza : “What is your job Mrs Sukma” Sukma : “I was a housewife” Reza : “Are you married ?” Sukma : “Yes Nurse”
Then the nurse was continuds the biodata for the person in accompanied of the patient Reza : “Who accompanied you here?”
Sukma : “My husband” Reza : “Where is he? Sukma : “my husband just left because of a sudden affair he left me a sign card for his population” Reza : “Let me see mrs Sukma” Sukma : “Okey” Reza : “Can you answer my question and I will write it” Sukma : “Yes nurse” Reza : “What is his name?” Sukma: “Bais Arrofi” Reza : “Where were your husband born?” Sukma : “He was born in Ciamis, Wes Java” Reza : “What is his date of birth?” Sukma : “23 July1998” Reza : “How old him?” Sukma : “In 20 years old” Reza : “What is religion?” Sukma : “It is moslem” Reza : “Where he live ?” Sukma : “Same with me in street Mangga no 44B Madiun” Reza : “What is his job Mrs Sukma” Sukma : “Site Manager” Reza : “Well can you wait for a moment the doctor will coming” Sukma : “Thank you a lot nurse”
NURSING INTRUCTION
Reza : Patient Sukma : Nurse
In that room the nurse was checking the vital signs of a patient named Mr. Reza
Sukma : “Good morning Mr Reza” Reza : “Good morning too Nurse” Sukma : “Today I will check your blood pressure, are you ready?” Reza : “Yes I will Nurse” Sukma : “Please lie down” Reza : “Yes Nurse”
The nurse was checking blood pressure Sukma : “Done your blood pressure is 110/80 mmhg, is it still the normal range Reza : “Can Ii ask for something nurse?” Sukma : “of course tell me” Reza : “What is the normal pressure on blood pressure?”
Then the nurse checking the head to toe from Tn Reza Sukma : “Open your eyes” Reza : (open his eyes) Sukma : “Please look up, I will observe the state of your conjunctiva and sclera” Reza : (he look up) Sukma : “Open your mouth” Reza : (he open his mouth)
Sukma : “Put out your tongue,please” Reza : (he put out his tongue) Sukma : “Now say Ah!” Reza : “Aaa”
Then the nurse was checkings the breath sounds of tn Reza Sukma : “then I will check your breathing path” Reza : “Of course Nurse” Sukma : “Excuse me please lie down” Reza : (he lie down)” Sukma : “Take you shirt off” Reza : ( take off his shirt ) Sukma : “Take your breath out” Reza : ( take his breath out ) Sukma : “Done”
Then the nurse checks the physical state abdomen of Tn Reza Sukma : “No sewing marks ” Reza : “Yes it is” Sukma : “Your bowel sounds are normal,I will press your stomach area Is there tenderness?” Reza : “There is no” Sukma : “Its doneTn Reza please take your shirt in” Reza : “ Thankyou so much nurse” Sukma: “Okay and wait here for a moment”
TAKING OVER THE PATIENT
Reza : Nurse Sukma : Nurse
Nurse Reza from mawar room calls a nurse in wijaya kusuma room to book a bed for Mr Andi Reza : “Hello this is Mawar room, with nurse Reza, may I help you ?” Sukma : “Yes it is, iam nurse Sukma from Wijaya Kusuma room” Reza : “Do you still have one bed left ? Sukma : “for what?” Reza : “ because my room was full” Sukma : “Yes I have, for whom ?” Reza : “For my patient” Sukma : “let me take note to use the administration Reza : “yes of course” Sukma : “what the name?” Reza : “ Mr Andi” Sukma : “What is his diagnose ?” Reza : “He diagnose is chiken pox” Sukma : “who is doctor ?” Reza : “his doctor is Dr Robertus” Sukma : “did dr Robertus give some medicines for him?” Reza : “yes he did, ill tell youi about his medication when I come to your ward?” Sukma : “that’s good and what the time are you going to here?” Reza : “Iam going to your room about 15 minutes again” Sukma : “Okay iam going to prepare a bed , see you later” Reza : “Thank you nurse”
A few minutes later Reza nurses come by bringing their patients Reza : “This is my patient who will be moved here” Sukma : “Okay let me help you to bringing into the room” Reza : “Yes its nurse” Sukma : “Is dr Robertus planning him for operate?” Reza : “Yes he is ,operation will be planning tomorrow” Sukma : “What time for tomorrow's operation? Reza : “Doctor Robert hasn't given me information about it” Sukma : “Can you contact him now” Reza : “Wait for moment”
A few minutes later Reza nurses was received information from Dr. Robertus Reza : “Sukma nurses” Sukma: “Yes im here” Reza : “Dr. Robert told me that the patient would be operated on for the next day” Sukma : “Oh I see” Reza : “Okay I think that's what I can say, thank you Sukma nurses” Sukma: “You are welcome” Reza : “I will return to my room” Sukma : “Okay”
GIVING DIRECTION Reza : Nurse Sukma : Nurse
Today is where Reza first worked at this hospital. Reza : “Hello good morning nurse” Sukma : “Good morning too” Reza : “Today is my first day of work in the hospital” Sukma : “Oh i see,can you introduce yourself” Reza : “Of course” Sukma : “Say it” Reza : “My name Reza Darmawan nurses you can called me Reza” Sukma : “Hello Reza” Reza : “And you” Sukma : “My name Sukma Melati Ningrum nurses you can called me Sukma” Reza : “Nice to meet you Sukma” Sukma : “Nice to meet you too Reza” Reza : “Would you help me?” Sukma : “Of course Reza nurses”
Then Reza is confused about going to the IGD room
Reza : “I just moved offices in the hospital, do you know where I need to IGD” Sukma : “Okay, can you remind it well? “ Reza : “Mybe I remind it well” Sukma : “From here, you will see the T-junction, then you have to turn right. You will pass the Pharmacy..” Reza : “Then…” Sukma: “Then you turn left , the IGD room is at your right slide”
Reza : “Well i will goin now” Sukma : “When you are confused please contact me” Reza : “But i dont have your contact me” Sukma : “This is my contact number” Reza : “Oke”
Reza nurses was goin on,but he on the way he got a call from Sukma nurses Reza : “Oh hello” Sukma : “Hai Reza, Have you found your destination?” Reza : “Oh have done” Sukma : “Will you help me to get the results of the laboratory in the lab room?” Reza : “Of course” Sukma : “Do you know the way to the place?” Reza : “I think you must give me the direction” Sukma : “Okay fisrtly where your where is your position now” Reza : “Iam under the IGD know” Sukma : “The Laboratory room between IGD room” Reza : “Oh i see”
GIVING ADVICE
Reza : Friend of Sukma Sukma : Nurse
When Reza going on , he suddenly fallen down from his motorcycle in the road
Reza
: “Hello Sukma, where are you?”
Sukma : “I am here za.” Reza
: “Can you help me?”
Sukma : “Whats wrong with you?” Reza
: “I have fallen down from my motorcycle, it is so hurt.”
Sukma : “Where are you know?” Reza
: “ I was alone on the side of the road because there was no one”
Sukma : “ You keep calm down, would you share location?” Reza
: “Done iam was shere in your whatsapp”
Sukma : “I will goin on wait for a few minutes” Reza
: “Oke”
Sukma was arrived at the location
Reza
: “Sukma , look at my right knee.”
Sukma : “Omg, fist let me wrap your wound ” Reza
: “ I was scared”
Sukma : “Don’t worry reza you should take a deep breath
Reza take a deep breath besides that sukma bandaged his wound
Sukma : “You should be more careful, when you ride the motorcycle.” Reza : “I will be more careful” Sukma : “How could this happen?” Reza
: “When I pass the school, suddenly there was a cat which ran in front of me.”
Sukma : “I will brought you in the hospital.”
After arriving at the Soedono Hospital
Sukma : “I will guide you to the doctor's room” Reza
: “I feel pain”
Sukma : “You have to be more patient” Reza
: “Okay”
OFFERING SOMETHING
Reza : Nurse Sukma : Nurse
In the nursing room the day was summer, Reza nurses offering something to Sukma nurses
Reza
: "Hi!"
Sukma : "Hello!" Reza
: "Are you hungry?"
Sukma : "No, I'm not." Reza
: "Are you thirsty?"
Sukma : "Yes, I am." Reza
: "Would you like a cup of tea?"
Sukma : "Yes, please." Reza
: "Here's your tea."
Sukma : "Thank you." Reza
: “What are you doing nurse?”
Sukma : “Iam sharing toiletries for patients” Reza
: “Can I help you?
Sukma : “Of course please share 9 of these toiletries”
Reza
: “May I ask for a list of patients who must receive this?”
Sukma : “I've tucked it in the toiletries” Reza
: “Oh i see”
Reza's nurse helped to share it, and a few minutes later Reza's nurse saw the nurse having difficulty in moving the patient
Reza
: “Can i help you?”
Sukma : “ Yes I can, can you hold his upper body” Reza
: (Hold patient leg)
Sukma : “While I hold his lower back” Reza : “Are you ready?” Sukma : “let's move after the count to 3, 1..2 ... 3 ... Reza : “go”
JOB INTERVIEW
Reza : Job applicant Sukma : Director
One day in the Soedono hospital ,Reza want to find a job and that day Reza have interview by Director
Sukma : “Welcome to our nurse’s office.” Reza
: “Nice to be here”
Sukma : “What is your name?” Reza
: “My name is Reza Darmawan”
Sukma : “Where do you live now?” Reza
: “Iam in Madiun now”
Sukma : “Where are you graduates?” Reza
: “Iam from Polytechnic of the Ministry of Health of Semarang”
Sukma : “I see from your resume that you are a surgical nurse with 10 years of practice,that’s right?” Reza
: That’s right.
Sukma : This interview is just to get to know you a little and then there are follow up interviews. So what do you do in your free time? Reza
: I like golfing and swimming. I also like to read newspapers.
Sukma : Why did you want to be a nurse ? Reza
: Actually I love helping people get well. I think surgery has made great strides
recently and I would like to share my findings with others. Sukma : Have you written in any scientific journals so far? Reza
: Not yet. But hopefully soon.
Sukma : OK, we’d like to learn more about you. Let’s go for lunch with our colleagues, if that’s OK? Reza
: That’s fine, I am free.