Retail, Vinod

n o w e i v r e v o An eting:k r a m

l i a re t

PRESENTED BY:KAPIL JAIN VINOD PRAJAPAT SANDEEP

HOME TOWN ………Ab

aasan

ghar banana kitna

HISTORY  UNIQUE

PRODUCT OF HOME SOLUTION RETAIL (INDIA) LTD.,PART OF FUTURE GROUP.  STARTED DECEMBER 13,2007 IN PUNE,INDIA.

FEATURES:vEvery customer walking into the store is escorted around the store by smartly dressed hosts and hostesses, who guide them about their requirements. vThe look and feel of the store is casual and strikes a delicate balance between aesthetics and functionality. vDisplay products from all major manufacturers from India and abroad

FEATURES CONtd….  Customers

will be given price, service and product guarantees  Also guarantee workmanship of the jobs that it undertakes, for one year from the time the job is completed  Every product or service provided is backed by the reliable manufacturers and service providers. In case of any manufacturing defect, consumers will get the option to exchange or refund the product.

 Exhibitions  Markets  Services

 live

q q q q q

displays of various rooms such as:-

living room, dining room, bedroom, kids' room, kitchen & bathroom

 feature

products like Ø sofa sets, Ø dining tables, Ø beds, Ø kids furniture, Ø kitchen fittings, bathroom fittings Ø furnishings, Ø mattresses, paints, tiles,

 electrical

fittings, decor lighting,

 plywood,  consumer

durables and electronics (through eZone shop-in-shop),  books & music (through Depot shop-in-shop), etc

SERVICE SECTION: offer

service options such as –  Mr. Carpenter,  Mr. Plumber,  Mr. Electrician,  Mr. Painter,  Tilewala,  DesignCentre,  door delivery and installation.

ORGATIONAL STRUCTURE

2nd FLOOR

1st FLOOR

GROUND FLOOR

ORGATIONAL HIERARCHY DEPUTY MANAGER

TOTAL EMPLOYEE 138 6 OUTLETS IN INDIA

DEPARTMENT MANAGER TURN OVER 50CR 2007-08 TEAM LEADER

CUSTOMER SERVICE ASSOCIATE

BASEMENT:-

STORE & MANAGER ROOM RECEPTION

CANTEEN PARKING

GROUND FLOOR: ORGANISATIONAL STRUCTURE ELECTRONICS & HOME APPLIANCES

MR. PAINTER

DREEM HOME HOME DECORATER

MR. ELECTRICIAN MR.CARPENTER

1st FLOOR:ORGANISATIONAL STRUCTURE BED ROOMS KIDS ROOMS & DREEM HOMES

TOWN CENTRE

CROCKERY HOME FURNISHING

KID’S ZONE

CAFÉ TERIA

2nd

FLOOR:ORGANISATIONAL STRUCTURE KITCHEN

KITCHEN APPLIANCES BATHROOM EXHIBITION

DINING ROOM MARKET LIVING ROOM MARKET

BED ROOM MARKET & Mr PLUMBER

BASEMENT:-

•H.R. ROOM •CALL CENTRE

= MR. NILESH DESHMUKH (H.R.) = THEY RECEIVE THE CALL FROM CUSTOMERS. THEY HAVE PUNCHING MACHINE HERE FOR THE ATTANDANCE OF EMPLOYEES.

•STORE •RECEPTION

= WE GOT I CARD FROM HERE .

•CANTEEN

= THERE WAS A LOGO FOR THEIR EMPLOYEES THAT

“SOME BODY IS WAITING FOR YOU TO WORK THERE” THEY GET SALE ORDER AND THEY FIRST CHECK THE STOCKS AND PANDING APPROVELS AND THEN ACCORDING TO CONDITIONS THEY DELIVER THE GOODS.

U O Y K N A TH