Resume 15

Nicole Celera  Riverside, CA  (909) 641-3480  [email protected] 

OBJECTIVE  Seeking employment in an organization where I can be exposed to new experiences  and can enhance skills and knowledge in the health field. 

EDUCATION  California State University, San Bernardino ​— Master’s in Public  Health (In Progress)  December 2017 - Present, San Bernardino, CA 

California State University, Fullerton — ​ Bachelor’s of Science in  Health Science   September 2010 - May 2015, Fullerton, CA 

WORK EXPERIENCE  City of Corona, Corona, CA​ — Recreational Leader II  November 2017 - Present  ● ● ● ● ● ● ● ● ●

Create quarterly brochures highlighting activities/events in recreation  Supervise contract instructors  Reserve facilities for classes and events  Provide customer service to instructors and participants  Sends emails to instructors for contracts, rosters, and updates  Set-up interviews and on panel for new instructors  Input recreation programs into ActiveNet  Updates ActiveNet for any program changes  Creates Condition Reports for Facilities 

City of Corona, Corona, CA​ — Front Desk Staff  November 2017 - Present  ● ● ● ● ● ● ● ● ●

 

Answers phone calls   Provide customer service via in-person, email, and phone  Reserves parks and facilities  Enrolls patrons in programs in-person or on phone  Handles transactions  Register, transfer, or refund customers for activities  Inputs activity descriptions, dates, fees, minimum/maximum participants,  and activity details for online website    Attends monthly meetings for training and ActiveNet updates  Assists and trains new front desk staff 

City of Corona, Corona, CA​ — Social Media Specialist   November 2017 - Present  ● ● ● ● ● ●

Promotes programs and events via Facebook and Instagram  Present at many events to photograph and videotape  Answers any questions or comments mentioned on social media  Generate, edit, publish and share engaging content daily or weekly  Stays up-to-date with current technologies and trends in social media,  design tools and applications  Collaborates with community development department to identify needs of  the community 

City of Corona, Corona, CA​ — Concierge Desk Staff  November 2017 - January 2018  ● ● ● ● ● ● ●

Providing customer service to patrons of community  Answers phone calls for City Hall  Answers questions via phone calls and in-person  Transfers calls to appropriate department  Sends patrons to appropriate department  Greet patrons entering and exiting building  Communicates events at City Hall to patrons and employees 

City of Corona, Corona, CA​ — Recreational Leader I  August 2015 - November 2017  ● ● ● ● ●

Organized and created programs for elementary students after school  Supervised students during activities  Handled and documented incidents and accidents at site   Provided customer service to children and parents of children  Staff at Spring, Summer, and Holiday camps  

Belly Baby Love Boutique, Tustin, CA​ — Sales Associate  October 2014 - August 2015  ● ● ● ● ●

Developed interpersonal communication skills  Provided information about clothing and other merchandise  Provided customer service to customers via in-person and phone  Reserve facilities for classes and events  Provide Customer Service to instructors and participants 

The Art of Pregnancy and Newborn, Tustin, CA​ — Customer Service  October 2014 - August 2015  ● ● ● ● ● ●

Provided customer service of store via in-person, email and phone  Handled and resolved complaints, inquiries, and special requests.  Communicated and collaborated with seamstress and staff members  Quality inspection of products  Packaged and shipped merchandise worldwide  Trained new employees 

Ana Brandt Photography, Tustin, CA​ — Photographer’s Assistant  March 2014 - August 2015  ●  

Assisted in photo shoots with newborns, maternity, and family shoots 

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Organized studio and enhanced work environment  Assisted in ensuring location, equipment, and materials are set  Provided customer service towards clients  Edited albums of photos using Adobe Photoshop C4  Distributed photos to customers in-person 

INTERNSHIP EXPERIENCE  Make-A-Wish Foundation​ — Volunteer Services Intern  December 2018 - Present  ● ● ● ● ●

Corresponds with new and present volunteers via email and phone  Inputs volunteer information on Raiser's Edge  Schedules volunteers to a project  Informs Foundation information at events to potential volunteers  Assists at Foundation special events 

St. Jude’s Medical Center, Fullerton, CA​ — Lunchtime Exercise  Action Program Supervisor  August 2014 - December 2014  ● ● ● ● ●

Supervised and led several elementary students during exercise activities  Created and developed activities for program  Emphasized the goal to prevent childhood obesity  Informed children of the benefits of exercise and healthier eating habits  Improvised and introduced new fun activities 

Ana Brandt Photography, Tustin, CA​ — Photographer’s Assistant  January 2014 - March 2014  ● ● ● ● ●

Assisted in photo shoots with newborns, maternity, and family shoots  Organized studio and enhanced work environment  Assisted in ensuring location, equipment, and materials are set  Provided customer service towards clients  Maintained office schedule by picking-up and delivering items and/or  people 

VOLUNTEER EXPERIENCE  Helping Hands, Loma Linda, CA​ — Helping Hands Pantry   March 2017  ● ●

Assisted in providing food for low-income families and those in need  Inspected and packaged the quality of food that were provided 

Habitat with Humanity, Corona, CA​ — A Brush With Kindness  January 2017  ● ●

Assisted in rebuilding a home for low-income family  Helped paint an entire mobile home 

Loma Linda University Church, Loma Linda, CA​ — Media Team  June 2016 

 

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Assisted with media production for the church  Provided quality production via setting up video cameras and audio 

Fresh Air Advocates, Fullerton, CA​ — Cigarette Butt Clean Up  November 2014  ●

Improved CSUF environment  

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Picked up cigarette butts throughout the entire campus 

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Spoke to students about the importance of keeping our campus smoke-free 

Living Justly Industries, La Habra, CA​ — Aquaponic Design Team  October 2014  ●

Helped set up and created an area to develop over 60 sustainable mini  aquaponics systems 

City of Fullerton, Fullerton, CA​ — Olive Park Spruce-Up Team  September 2014  ●

Enhanced landscaping, playground improvements and clean-up, and park sign  refurbishment 

American Red Cross, Riverside, CA​ — Disaster Response Team  March 2013 - September 2016  ●

Assisted with preparation for American Red Cross training classes 

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Provided shelter and comfort to those affected by a disaster 

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Provided food and water to police and firefighters in disasters   

Kay Ceniceros Senior Center, Menifee, CA​ — Secretary/Admin  June 2012  ●

Provided customer service towards patrons via phone calls and in-person 

ACTIVITIES  Chapter Member, Eta Sigma Gamma National Honor Society, Delta Rho Chapter  Beta, Phi Beta Delta Honor Society for International Scholars  Environmental Sustainability Member, Associated Students, CSUF, Inc. 

SKILLS  Proficient/Advanced in Microsoft Word, Excel, PowerPoint, Internet Research,  Email, SPSS, ActiveNet, GIS, troubleshooting and editing skills using Adobe  Photoshop C4  CPR Certified, American Red Cross 

AWARDS  Dean's List: From Spring 2013 - Fall 2014