Reception Services Leaflet 2007-8

Reception services price list

Management staff Bursar:

Andrew Clare

Deputy Bursar:

Abraham Ghoneim

Assistant Bursars:

David Campbell



Saule Kauneckaite

Receive fax:.................................................. 25 p per fax



Bernard Leahy

Guest meal tickets

The Bursar’s team are full-time members of staff; they can all be contacted through the General Office during working hours.

Document services Photocopying:..............................................10 p per sheet Send fax within UK:..............................£ 1.00

per fax

Send fax outside UK:............................£ 2.00

per fax

Breakfast:................................................£ 1.50

per person

Brunch:....................................................£ 3.00

per person

Dinner:....................................................£ 4.00

per person

Camp beds Deposit:.................................................£ 10.00

(refundable)

First night:..............................................£ 3.00 Each additional night:..........................£ 2.00

per night

Late return charge:................................£ 5.00

per night

Office hours: Monday – Friday, 8.00 am – 6.00 pm.

Warden:

Prof. John Brodholt



Professor of Mineral Physics University College London

Vice-Warden:

Dr. Adrian Clark



Specialty Registrar in Emergency Medicine London Postgraduate Medical Deanery Hawa Abubakar

Residents’ Club Committee Equipment



M.B., B.S. candidate in Medicine King’s College London

DVD player deposit:...........................£ 20.00 * (refundable)



Ashleigh Melvin



Ph.D. candidate in History Birkbeck College



Tessa Snelgar



B.Sc. candidate in Midwifery King’s College London



Laurence Wild



Ph.D. candidate in Cancer Genetics University College London

Miscellaneous items Postcards:......................................................20 p each Bike store key deposit:........................£ 10.00

(refundable)

Replacement room key.......................£ 10.00 † Replacement door access card...........£ 10.00 † Please note that the reception staff do not have discretion to issue replacements without collecting the required fee. If you absolutely cannot pay (e.g. stolen purse, etc) then you must present payment at the General Office on the next working day. If you subsequently find your room key or access card, you may obtain a refund of £ 5.00 upon return of your key or card to the General Office during working hours. We cannot consider requests for a full refund of the £ 10.00 charge. †

U n i ve r s i t y of L on d on

Connaught Hall Reception services

Wardenial team

Senior Members:

* Maximum hire period 3 hours; id card also required as deposit.

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There is an on-call Wardenial team Duty Officer available at nights and weekends to help with any emergencies while the office is closed. You can contact the Duty Officer via reception.

www.connaught-hall.org.uk

To arrange a meeting with the Warden or Vice-Warden, leave a note at reception stating the times when you will be available over the following few days.

36-45 Tavistock Square, London wc1h 9ex Tel: 020 7756 8200 – Fax: 020 7383 4109 [email protected] – www.london.ac.uk/223

Hall contact details

Day guests

Guest meal tickets

Postal address:

Name Your room number Connaught Hall 41 Tavistock Square London WC1H 9EX

All guests must report to reception upon arrival. You must meet your guests there and sign them in; they will not be allowed beyond reception until you have signed them in. Guests must be signed out when they leave.

If you want to take your guests into the restaurant (even if they do no intend to eat there), they must be in possession of a valid meal ticket. Meal tickets can be bought from reception at any time.

Telephone number:

+ 44 (0) 20 7756 8200

Packed / late suppers

Internal extension number:

____________ (write extn no here)

Failure to observe this procedure will be considered a disciplinary matter; please do not ask the Desk Porter to waive the rules on signing in guests, as they are not authorised to make any exceptions.

Direct-dial number:

+ 44 (0) 20 7756 ... followed by extn no

Fax number:

+ 44 (0) 20 7383 4109

Email address:

[email protected]

Email suggestion box:

[email protected]

To have a guest to stay for one night only, you can simply sign them in using the dedicated overnight guest sheet.

Residents’ website:

www.connaught-hall.org.uk

Two or three nights’ stay

External website:

www.london.ac.uk/223

To have a guest stay for two or three nights, you must complete an overnight guest form including your guest’s usual address.

Connaught Hall reception Available 24 hours a day, the reception service is ultimately the responsibility of the Bursar’s Office, although the Desk Porters are provided on contract by iss. You can call reception on 8200. Many of the Desk Porters have worked at Connaught Hall for a number of years; they are often very knowledgeable about the Hall and the local area. The Porters are responsible for security at the Hall’s main entrance, greeting guests and visitors, answering incoming telephone calls at the main switchboard, sorting mail, and acting as an initial point of contact from where enquiries can be directed to other members of staff. Services available from reception include:          

photocopying, sending and receiving faxes, guest bed hire, guest meal ticket purchases, packed / late supper requests, keys for the gym and store rooms, replacement light bulbs, magazines, audiovisual equipment, and sports equipment and board games.

Overnight guests One night’s stay

More than three nights’ stay The Warden or Vice-Warden’s permission is required if you want to have a guest stay for more than three nights. You must complete an overnight guest form at least seven days in advance and leave it at reception for authorisation. There is no charge for overnight guests who are properly signed in. Unauthorised overnight guests, however, will be charged the full commercial guest rate (around £25/night) for the entire length of their stay. Please note that you may not lend your key or swipe card to anyone else, including overnight guests.

Guest bed hire We have a small number of camp beds available for hire by prior arrangement, complete with pillows and bed linen, for a small charge plus deposit. You can request a camp bed at reception when you book in your overnight guest; book early to avoid disappointment, and in any case no later than 10am on the day the bed is required. Requests after 10am may be accepted at the discretion of the Desk Porter, depending on availability of domestic staff to make up the bed. Camp beds may be collected from reception after 4 pm (and before 11 pm) on the first day of the hire, and must be returned no later than 10 am after the last night, otherwise you will be charged for an extra night.

If you are unable to return to the Hall in time for dinner because of academic commitments (Monday – Friday only), you may request a packed supper instead of a meal in the dining hall. Packed suppers consist of a sandwich (or potted salad), a packet of crisps, a piece of fruit, some biscuits, and a carton of juice. You must leave your Hall id card at reception before 10 am on the day the packed supper is required. Your packed supper will be ready to collect from reception at 7 pm.

Gym & store room keys Keys for the fitness room and trunk rooms are available from reception; please remember to sign them out, and return them as soon as you have finished.

Residents’ Club Committee games, magazines & equipment The Residents’ Club Committee provides a range of magazines, board games, sports equipment, and audiovisual equipment (currently a dvd player and vhs recorder), which residents may borrow from reception. In all cases, you are required to leave your Hall id card at Reception until you return the item. When borrowing audiovisual equipment, you may also be asked to leave a deposit, depending on the rules set by the Committee.

Replacement light bulbs Replacement desk lamp bulbs can be collected free of charge from reception at any time.