Questionnaire For Retailers Vas = Value Added Services 1. Which
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Questionnaire for Retailers VAS = Value added services 1. Which are the most used VAS products nowadays? a. SMS b. Internet c. MMS d. Games e. Hellotunes f. Others, Please specify _______________________ 2. Which age group of people do you think using VAS more? a. Less than 20 b. 20 – 30 age c. 30 – 40 age d. 40 and above 3. What will be the reason of that particular age group using VAS more? ______________________________________________________________ ______________________________________________________________ __ 4. Among few listed below which are the products have rapid growth? a. SMS b. Internet c. MMS d. Games e. Hello tunes f. Others 5. How much do you think average customer spend on VAS every month? Minimum __ : __ : __ : __ : __ : __ : __ Maximum 6. How do you see VAS products in the future ahead? ___________________________________________________________ 7. Any suggestions to improve?
_________________________________________________________________ Question for customers VAS=Value added services 1. Can you please rank your frequency of using these VAS? Rank Order a. SMS
____________
b. Internet
____________
c. MMS
____________
d. Games
____________
e. Ring tones
____________
f. Caller tunes
____________
g. Others
____________
2. How much is your expense on above listed VAS? Minimum __ : __ : __ : __ : __ : __ : __ Maximum 3. Where do you get the information about VAS in general? a. Advertisements b. Friends/Relatives/ Neighbors c. Retailers d. Others, please specify _____________________ 4. Could you tell us how much you are satisfied on these Value added services? Satisfied _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Fully Satisfied 5. Any suggestions or new ideas on VAS? _______________________________________________________________________ _______________________________________________________________________ __ Name: Age:
Thank you for spending your precious time answering this Questionnaire
Scaling Techniques Used 1. Open ended Questions 2. Multiple Choice Questions 3. Continuous Rating Scale 4. Semantic Differential Rating scale 5. Rank Order scaling
_________________________________________________________________ Question for customers VAS=Value added services 1. Can you please rank your frequency of using these VAS? Rank Order a. SMS
____________
b. Internet
____________
c. MMS
____________
d. Games
____________
e. Ring tones
____________
f. Caller tunes
____________
g. Others
____________
2. How much is your expense on above listed VAS? Minimum __ : __ : __ : __ : __ : __ : __ Maximum 3. Where do you get the information about VAS in general? a. Advertisements b. Friends/Relatives/ Neighbors c. Retailers d. Others, please specify _____________________ 4. Could you tell us how much you are satisfied on these Value added services? Satisfied _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Fully Satisfied 5. Any suggestions or new ideas on VAS? _______________________________________________________________________ _______________________________________________________________________ __ Name: Age:
Thank you for spending your precious time answering this Questionnaire
Scaling Techniques Used 1. Open ended Questions 2. Multiple Choice Questions 3. Continuous Rating Scale 4. Semantic Differential Rating scale 5. Rank Order scaling
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