Questionnaire Eng5

A SURVEY ON CUSTOMER SATISFACTION IN THE FOOD COURT BETWEEN SM NORTH EDSA AND TRINOMA NAME: (Optional)__________________________ GENDER: ________________________________

AGE: ________________________ CIVIL STATUS: _______________

Directions: Kindly put a check (√) on the information that corresponds to your answer. I. Customer’s Income Income: ( ) Below Php 5,000 ( )Php 5,000-9,000 ( )Php 10,000-14,000 ( )Php 15,000-19,000 ( )Php 20,000-24,000

II. Food Outlets Preferred by Customer ( ) Burger King ( ) Cabalen ( ) Chicken Company ( ) Ilonggo Grill ( ) Kamayan ( ) Pizza Hut ( ) Shawarma ( ) Sizzling Plate ( ) Tropical Hut Other Specify______________

III. Directions: Please put a check on the box of your choice.

I. Quality of Food Served

SM NORTH EDSA

1. Which food court offers more delicious and 2.

nutritious food? Which food court serves food at the right temperature?

3. Which food court offers better presentation of food? II. Employee – Customer Relationship

1. Which food court has more courteous and more attentive employee?

2. Which food court offers more prompt and more accurate setting of orders?

3. Which food court has more presentable employees? III. Ambiance

1. Which food court has cleaner food outlet facilities? 2.

Which food court gives enough lighting and proper Ventilation?

3. Which food court offers more space for dining? IV. Price of the Food

1. Which food court has more affordable price? 2.

Which food court has a more reasonable price in terms of quality? TOTAL:

TRINOMA