Questionnair

MBA II C, NUML H-9 ISLAMABAD Motivation of Employees in Banking Industry of Pakistan Questionnaire We request that you provide your honest views, avoiding overly positive and overly negative feedback. DEMOGRAPHICS 1.

Gender Male

2.

Female

Age a) Above 20 b) 21 – 30 c) 31 – 40 d) 41 – 50

3.

e) Above 50 Education Level a) PhD b) Post Graduate Level c) Graduate Level d) Intermediate Level e) Other ________________________________________________________________

4.

How long have you been working at _______________________(Name of Bank) a) Less than 6 months b) 6 months – 1 year c) 1 – 2 years d) 2 – 3 years e) 3 – 5 years f) More than 5 years

5.

What is your management level?

________________________________________________

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MBA II C, NUML H-9 ISLAMABAD WORK ENVIRONMENT

Strongly Agree Agree

6.

I am treated with dignity and respect by management 7. I fully utilize my skills and abilities in the Bank. 8. Work assigned to me is interesting, rewarding and challenging and give me a feeling of personal accomplishment. 9. Bank provides an environment where diverse individuals can work together effectively and happily. 10 Bank is responsive to change and . encourages change within the organization in order to stay effective in a changing environment. 11. Bank place a great emphasis on honestly, integrity and ethical behavior. 12 The amount of work expected to . do in my job is reasonable. 13 . 14 . 15 .

16 . 17 . 18 .

Employees have the support and authority to make the decision necessary for accomplishing their assigned tasks. Employees have the resources (personnel, finances, tools) necessary to do quality work. All employees at ____________ are treated fairly regardless of age, race, gender, family status, veteran status, national origin, disability, personality, thinking style or sexual orientation. We can exchange our views freely in the work place. Work environment is overall very comfortable, friendly and cooperative. I am highly motivated with the current working environment of my Bank. 2

Neutral

Disagree Strongly Disagree

MBA II C, NUML H-9 ISLAMABAD COMPENSATION 19.

What is your pay level? a) 10,000 – 20,000 b) 20,000 – 30,000 c) 30,000 – 40,000 d) 40,000 – 50,000 e) Above 50,000 Strongly Agree Agree

20 . 21 .

22 . 23 . 24 . 25 . 26 . 27 . 28 .

Neutral

Disagree Strongly Disagree

Overall, the employee benefits I receive meet my needs. I understand the value of the total compensation (compensation + benefits) package that Bank delivers to me. Bank pays for performance. I receive good medical allowances. Bank is providing me with transport allowances/facility. The overall benefits given to me by Bank, provide good security for me and my family. Compared to other banks in the industry my Bank has an excellent compensation and benefits package. I am satisfied with my compensation & benefits package. How would you rate the quality of service you receive when you have a benefits issue, question or claim?

Very Good

Good

Average

“Thank you very much for your support”

3

Poor

Very Poor

MBA II C, NUML H-9 ISLAMABAD

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