Q-a Special Meeting May6

CARLETON CONDOMINIUM CORPORATION NO. 419 c/o P.O. BOX 8287 STATION “T” OTTAWA, ONTARIO KIG 3H7 Tel. (613) 738-9700 Fax. (613) 738-0070

Questions and Concerns raised at, and following, the Special Meeting on Hallway Renovations May 6, 2009 Hallways Question: Does the proposal include corner protections? Answer: no, however an owner suggested after the meeting that contraptions could be provided to those who move to place around relevant corners to avoid damage. Q: How many coats of paint does the budget reflect? Concern that it reflects only one coat, when more would be needed. A: This will be clarified in the tender process. Q: The current door handles are somewhat worn and are difficult to turn for those who have arthritis. Does the proposal address this issue and can individuals change their unit’s handle with the Board’s authorization? A: This is naturally a very valid concern and the Board will consider this carefully, keeping in mind a need for uniformity. A possibility could be to decide on a better handle now which would replace all handles down the line, and allow those for whom it is urgent to change their handle now. This could represent a reasonable accommodation. Note: Norms to improve accessibility for Ontarians with disabilities are still in development, see the following web site: http://www.mcss.gov.on.ca/mcss/english/pillars/accessibilityOntario

Quality of the carpet Q: Is the carpet of sufficiently good quality? Does the carpet represent an improvement as mandate by the first special meeting to the House Committee? A: Yes, the quality of the proposed carpet represents an improvement compared to the previous proposal as requested by the owners at the first Special Meeting. The technical specification of the current proposal is presented in Appendix. Appendix table 1 provides a comparison of major quality indicators for carpet. Specifically, the proposed carpet has higher face weight (28) than previous carpets; this is one of the key parameters for carpet ranking; it has more stitches per inch, it is of comparable density and better or comparable material, it is also softer, which gives it an appropriate look for a residential area. Clearly, colour and pattern are a matter of personal preference, and in this the proposal may not meet the preference of some owners. For this reason, it is important that all owners express their preferences, so that a balanced choice can be made. However, once again, the current proposal represents an improvement in terms of quality, according to quality indicators provided by the manufacturers. The Appendix of this document provides the details with additional links to online documentation. Q: Is the price of the carpet as reported in the presentation underestimated?

1

A: The price of about $4/s.f. is the price corresponding to the written quote (total about $25,000) provided by the potential contractor. This is a good price because the corporation is buying approximately 5,000sf of carpet. The price of $5.5 reported by an owner at the meeting is plausibly the retail price for the same carpet, when purchased in small quantities. Q: What maintenance is required for this carpet? Is this a high maintenance carpet? A: The required maintenance schedule is reported in the Appendix and is comparable to the maintenance schedule of other high quality and high traffic carpets. This schedule includes 1-2 weekly vacuum cleaning, spot removal as needed, interim cleaning as needed and, hot water extraction once a year. The corresponding cleaning schedule for the previous carpet choice (Interface carpet tiles) is reported in the Appendix for reference and comparison.

Lobby renovation Q: Could the marble currently in the lobbies and elevators be cleaned and polished? A: Relevant companies will be contacted to obtain a quote. The issue of slipperiness will be considered. Q: Would the extension of the marble in the lobbies present a safety problem? A: Strips of nonslip material could be placed at the bottom of the stairs in addition to the strips that would go on the stairs themselves.

Q: Will the look of the lobbies be updated and renovated beyond re-painting? A: Redecorating the lobbies will be tackled once the hallways have been renovated. The latter show more acute signs of needing renovation. Upgrading the furniture in the lobbies (armchairs, tables) has been considered for a second phase of the renovation project. Q: Can the mailboxes be repaired? A: Yes, this will be addressed.

Light fixtures Q: Will the bulbs emit cool or warm light? And can the intensity be lower than what is currently shown in the hallway? A: The bulbs emit cool, white light, and lower wattage bulbs can be used. Q: Are the bulbs easy to change in the proposed fixture? A: Yes, the glass can be removed by unscrewing two small knobs on top (no screwdriver required). Budget Q: Is the budget realistic? Is it not underestimated? Does it really take into account the right number of coats of paint, the removal and disposal of material, and the necessary preparation of the walls before applying the wallcovering? A: The budget is based on hard quotes by professionals with solid credentials. The well established contractor whose detailed quote for the walls and ceilings (wallcovering, paint, etc.) forms the basis of the estimated budget walked through the whole building, floor by floor to calculate the surface of walls and ceilings, and to see the state of the walls behind the current wallcovering, as well as the state of the ceilings. This individual owns a second generation business established in Ottawa in 1935 and has many contracts with the National Gallery. For the carpet, the company we have dealt with is Argos, one of the most reputable carpet dealers in Ottawa. Nonetheless, once a renovation proposal is accepted by owners, a tendering process will ensue, and all issues raised by owners will be addressed explicitly in the call for tenders.

2

In the current budget, the only budget line for which labour cost was estimated by the Board is for the installation of light fixture. The Board contacted provincial authorities to have information about this. The renovation does not imply any major electrical work. Contractors can install the light fixtures and then have the installation inspected (labour cost is estimated for the installation of 80 light fixture, about 25-30 hours of work). Q: If they support the proposal, what guarantee do owners have that the real final costs will be in line with the budget presented now? A: Owners will be fully informed of the final proposed budget, and the project would not go ahead if the budget was 15% higher than what was estimated in the proposal.

3

Appendix Table 1. Quality indicators of carpets Proposed Option May6

Option 1-3 Atelier 292

Option 2 Atelier 292

Newpatcraft & Designweave Modern Appeal / Prestige

Interface

Interface

Layout / Drawings

Geometry / Contour

Nylon … 28

Nylon … 17

Nylon … 18

Dye method

6184 173,152 13.00 .125 /.250 Solution Dyed

6120 … 10 .14 Solution Dye

Traffic class

Heavy

…

6545 … 8.66 .16 65% Solution Dye, 35% Yarn Dye (1) …

Product Style/Colour Quality indicators Carpet Fiber Durability Rating (P.A.R) Fiber Face Weight (tufted

yarn weight) (oz/yd2)

Pile Density

Weight density Stitches per Inch Pile Height

Notes: (1) This has implication for the warranty; specifically, it implies no warranty against excessive color loss due to normal exposure to indoor light (see Interface Warranty Information at: http://www.interfaceflooring.com/Default.aspx?Section=2&Sub=7&Ter=4)

Specification Definitions Source: http://www.flooringwebsite.com/Carpet/howtobuy_HTM.htm Carpet Fiber: In general Nylon is considered stronger than Polyester. However, Polyester is naturally stain and fade resistant and offers exceptional softness and color clarity and if a polyester carpet is denser than the nylon it will outwear a less dense nylon. Fiber Face Weight: The higher the ounces per square yard the better the carpet. Higher Ounces is better. Pile Density: Density indicates how tightly the fibers are stitched together into the carpet backing. Higher density effects the look of the carpet, plus long term durability, provides more comfort underfoot, and improves resistance to crushing/matting. Higher Density is better. Stitches per Inch: The more stitches per inch makes the carpet more resilient and is what makes the carpet Density. The more stitches the denser the carpet. Higher Stitches are better. Pile Height: Pile Height does not add to carpet wear or crush less unless the pile has high Density. It will add to the softness of a carpet. A carpet with a high pile height and low Density will Crush and Mat more than a shorter but denser carpet. Durability Rating (P.A.R) This is also called the Performance Appearance Retention Rating. The carpets have been walk tested to determine the most accurate assessment of its expected durability and appearance retention. The carpet has been rated according to an industry scale. The higher the rating the better the expected performance.

4

Proposed Option, May 6 meeting Manufacturer: The Newpatcraft & Designweave Style: Modern Appeal Color : Prestige The technical specifications reported below are available online at: http://www.thenewpatcraftdesignweave.com/tnpdProduct.asp?WCI=Specs&sn=z6425&cn=00324 &x=U1V5Z5O4H6M2W collection: Uptown product type: Broadloom Fiber type: 100% Eco Solution Q® (Eco Solution Q is a nylon 6 fiber)* construction: Graphic Loop dye method: Solution Dyed ply: 2 gauge: 1/10 tufted yarn weight: 28 pattern repeat: 1/4" W x 1/2" L stitches per inch: 13.00 tufted pile height: 4/32" (.125") 8/32" (.250") finished pile thickness: 0.163 density: 0006184 weight density: 173,152 primary backing: Synthetic secondary backing: Ultraloc Pattern width: 12' recycling options: recycled content * About Eco Solution Q, see: http://www.thenewpatcraftdesignweave.com/documents/environmental/Eco_SolutionQ_Branded_ Fiber_Position_Paper.pdf Performance specifications Traffic class: Heavy CRI Green Label Plus: GLP8472 Methenamine pill test (DOC FF-1-70): Passes Flooring radiant panel (ASTM E-648): Class I per ASTM E-648 Smoke density (ASTM E-662): Less than 450 Static Control (AATCC-134): < 3.5 KV Warranty: lifetime commercial limited warranty ecosolution q sd nylon, lifetime commercial limited warranty ultraloc pattern backing

The Newpatcraft & Designweave warranty Details on the warranty provided by Interface can be found online; click on the link below, then select “lifetime commercial limited warranty ultraloc pattern backing” http://www.thenewpatcraftdesignweave.com/tnpdProduct.asp?wci=AddItemToResults&loadprodu ct_bysncn=Z6425_00324&x=Z8X5K7O6G1M6R

5

Option 1 and Option 3 presented by Atelier 292, July 2008 Product: Interface carpet tiles Style:Layout Color: Drawings The technical specifications reported below are available online at: http://www.interfaceflooring.com/default.aspx?Section=2&Sub=1&Ter=3&ProductNumber=146547807

Product Number: 146547807 Product Construction: Tufted Textured Loop Soil/Stain Protection: Protekt²® Antimicrobial Treatment: (AATCC 138 Washed) (AATCC 174 Parts 2&3) Intersept® Yarn System: Blue Chip™ Type 6¸6 Nylon Dye Method: 100% Solution Dye Post-Industrial: 44% - 50% Post-Consumer: 0% Total Recycled Content: 44% - 50% Product Specifications Tufted Yarn Weight: Machine Gauge: Pile Height: Pile Thickness: Stitches: Pile Density: Total Thickness: Size: Performance Specifications Indoor Air Quality: Sustainable Carpet Assessment Standard: Radiant Panel: Smoke Density: Lightfastness: Static: Standard Backing: Backing Options:

U.S. 17 oz/yd2 1/12 in .14 in .1 10/in 6120 19.69 in x 19.69 in Green Label Plus Certified #GLP0820 (NSF-140) Sustainable Choice Gold/EPP (ASTM E-648) Class 1 (ASTM E - 662) (AATCC 16 - E) (AATCC - 134) < 3.0 KV GlasBac® Tile GlasBac® RE Tile (50 cm x 50 cm), GlasBac® Tile (50 cm x 50 cm), NexStep® Tile (50 cm x 50 cm)

Interface warranty Details on the warranty provided by Interface can be found at: http://www.interfaceflooring.com/Default.aspx?Section=2&Sub=7&Ter=4

6

Option 2 presented by Atelier 292, July 2008 Product: Interface carpet tiles Style: Geometry Color: Contour The technical specifications reported below are available online at: http://www.interfaceflooring.com/default.aspx?Section=2&Sub=1&Ter=3&ProductNumber=167012929

Product Number: 167012929 Product Construction: Tufted Textured Loop Soil/Stain Protection: Protekt²® with Duratech® Antimicrobial Treatment: (AATCC 138 Washed) (AATCC 174 Parts 2&3) Intersept® Yarn System: Antron Lumena® / Antron® Legacy Dye Method: 65% Solution Dye, 35% Yarn Dye Post-Industrial: 43% - 45% Post-Consumer: 0% Total Recycled Content: 43% - 45% Product Specifications Tufted Yarn Weight: Machine Gauge: Pile Height: Pile Thickness: Stitches: Pile Density: Total Thickness: Size: Performance Specifications Indoor Air Quality: Sustainable Carpet Assessment Standard: Radiant Panel: Smoke Density: Lightfastness: Static: Standard Backing: Backing Options:

U.S. 18 oz/yd2 1/12 in .16 in .099 8.66/in 6545 .285 in 19.69 in x 19.69 in Green Label Plus Certified #GLP0820 (NSF-140) Sustainable Choice Gold/EPP (ASTM E-648) Class 1 (ASTM E - 662) (AATCC 16 - E) (AATCC - 134) < 3.0 KV GlasBac® Tile Sheet Goods (2 m), CushionBac® Plus Tile (50 cm x 50 cm), GlasBac® RE Tile (50 cm x 50 cm), GlasBac® Tile (50 cm x 50 cm), NexStep® Tile (50 cm x 50 cm)

Interface warranty Details on the warranty provided by Interface can be found at: http://www.interfaceflooring.com/Default.aspx?Section=2&Sub=7&Ter=4

7

The Newpatcraft & Designweave carpet cleaning requirements Gallery Court is considered Light traffic

Source: http://www.thenewpatcraftdesignweave.com/documents/technical/carpet_care_checklist.pdf

8

Interface carpet cleaning requirement Gallery Court is considered Light traffic

Source: http://www.interfaceflooring.com/PDF/Products/Technical/InterfaceFLOR_Maintenance_Specs.pdf

9

Price comparability There is a multitude of web sites that report on price of carpet for residential and commercial use, as well as price range for awarded contracts. Although not of them can be taken as unique benchmarking value, there is a clear convergence of price ranges for comparable products, once variation due to different years, volume of orders etc are accounted for. Please note that most of the prices are reported in square yards (1 square yard = 9 square foot) To gain a better understanding of price ranges in general, please have a look at the following site: http://www.shawfloors.com/carpet (then select the style you prefer to see the price range) http://165.189.80.195/vendornet/wais/bulldocs/1629_67.XLS http://www.da.ks.gov/purch/Contracts/ContractData/10857.doc http://vendornet.state.wi.us/vendornet/wais/bulldocs/1629_67.XLS

Price range for New Patcraft carpet http://www.commercial.shawinc.com/fl_patcraft/products.htm http://www.kcda.org/pricerecaps/Carpet%20and%20Flooring/08-340_Carpet_Bid_PatCraft.pdf

Price range for Interface Carpet tiles http://www.doa.state.nc.us/pandc/360a.pdf http://www.bpsifs.com/NR/rdonlyres/15D3168A-004F-439D-8A73D05114A3B8E0/0/InterfaceAmericas_TXMASContractMod88.pdf http://www.bpsifs.com/NR/rdonlyres/B3EF26C1-5ACB-404C-8817185A11F64283/0/InterfaceAmericasTXMASContractMod95.pdf http://www.ogs.state.ny.us/purchase/spg/pdfdocs/2060020759PL_Interface.pdf (Our purchase range is about 550 square yards) http://das.gse.iowa.gov/contracts/CT2937/CONTRACTPRICELIST06_20_05.pdf http://www.mcallen.net/files/docs/bids/08-08-P73-71/bidtab/BTP7371%20CARPET%20FOR%20AIRPORT.pdf http://www.carpets2floors.co.uk/carpet_tiles.asp?prodid=7 (1 square meter = 10.76 square foot) (1 British pound = 1.76 Canadian dollars)

10