Public Sector Ict
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Tw o - d a y c o n n e c t e d f o r u m a n d w o r k s h o p s
Book before 9 October 2009 to receive your early bird discount
4 -6 November 2009, Rydges World Square, Sydney
Public Sector ICT Leading efficiency and cost reductions through innovative ICT
Post-forum workshops: Friday, 6 November 2009 Workshop A: Benchmarking IT project complexity Facilitators: Ivor Reed, Management Consultant; Enrique Ugarte, Partner, Helmsman International Group
Workshop B: Your role in managing digital assets Facilitator: Glen Morgan, Consultant, Experience Matters
Hear from our expert panel of speakers:
Austrade National ICT Australia (NICTA) Department of Housing NSW The University of Queensland Hear topical Australian ICT case studies addressing specific public sector issues
Helmsman International Group Department of the Environment, Water, Heritage and the Arts Department of Education and Early Childhood Development VIC
Hear about the recommendations from and implementation of the Gershon report
Brisbane City Council Queensland Rail J&K Corporate Solutions Department of Education and Training QLD Department of Environment and Climate Change NSW Australian Institute of Business Analysis (AIBA)
Supported by:
Civil Aviation Safety Authority Department of Immigration and Citizenship CrimTrac Official Media Partners:
InTACT
Produced By:
w w w. ar kgr oupaust ralia.co m .a u
Public Sector ICT Leading efficiency and cost reductions through innovative ICT Information and communication technologies play an important role in improving business communication, collaboration and service delivery.
This two-day connected forum will provide you with opportunities to hear timely and practical ICT case studies from the Australian public sector. You’ll be armed with techniques to:
However, many organisations face challenges in implementing and adopting new technologies, solving skills shortages and achieving increased efficiency and operational cost reductions.
Achieve business improvement and efficiency by deploying innovative
In addition, public sector organisations need to deal with specific challenges, such as ensuring compliance with government standards and guidelines, dealing with politics and bureaucratic decision processes and moving towards ICT interoperability.
Support cross-agency collaboration Ensure the security of your agency’s information and communication Drive implementation of green ICT and mobile and flexible working to
technologies
Manage growing stakeholder expectations regarding communication and service delivery
achieve cost reduction
Engage the organisation in ICT change plans Post-forum workshops: Friday, 6 November 2009 Workshop A: Benchmarking IT project complexity
Workshop B: Your role in managing digital assets
Registration: 9.00 am Workshop starts: 9.30 am Workshop ends: 12.30 pm
Registration: 1.00 pm Workshop starts: 1.30 pm Workshop ends: 4.30 pm
Facilitated by: Ivor Reed, Management Consultant; Enrique Ugarte, Partner, Helmsman International Group
Facilitated by: Glen Morgan, Consultant, Experience Matters
About the workshop: In this workshop, Helmsman will work with participants to analyse more than 100 factors that drive project complexity. Participants will be given the opportunity to benchmark their own projects against some of Australia’s most complex initiatives. Undertaking this analysis is illuminating and invaluable as it uncovers multiple ‘hidden’ project risks that would not have been considered otherwise. Workshop participants will receive a complexity profile for their project which will provide clarity in determining which aspects of their project are likely to put the project at risk. Helmsman will discuss how these issues are managed by organisations and within industries where this level of complexity is common. About your workshop leaders: Ivor Reed has over 20 years of international project management experience working at board and senior management level. He has a broad range of experience in construction, business and technology project management across a range of business sectors and countries. Ivor spent several years at a senior level with a leading UK consulting firm and has advised organisations on improving project/portfolio governance to maximise value delivery across the business investment and project lifecycle. Enrique Ugarte has more than 10 years experience delivering change and improvement across a range of business issues and for a number of leading organisations. As a Partner of the Helmsman International Group, Enrique has consulted across a broad range of companies and industries to help build the capability they need to deliver some of Australia’s most complex and difficult initiatives. Enrique also works closely with government, academia and industry to design and deliver leading edge research relating to complex execution which is pragmatic and which can be implemented by Australian organisations to improve their execution capability.
About the workshop: With the push to open government and accountability, the ICT professional is expected to deliver projects and their ongoing maintenance within a complex information governance regime. Further, given the increasing role of digital information in investigations, discovery and litigation, ICT officers are part of a collaborative team that needs to ensure that government information assets are managed properly using the most appropriate technology. In this workshop, Glen will work with participants to develop a plan for managing digital information that aligns with business and statutory requirements. Participants will gain an understanding of their critical role in electronic document and records management and digital preservation and how these underpin managing knowledge assets in the public office itself and from a whole of government perspective. Discussions and activities will focus on: The various forms digital assets take, including separating the technology management of email from the knowledge and legal requirements depending on an email’s content Working collaboratively with records managers, other information professionals and business owners to achieve the best outcome for your public office The inhibitors and drivers to successful digital information management About your workshop leader: Glen Morgan recently joined Experience Matters as a Senior Consultant. Previously she was the Manager, Strategic Processes and Systems, NSW Treasury. Glen has extensive experience in strategic and operational management in the public and private sectors moving from technical roles in the building, construction and mining industries into information asset management. She has worked in a variety of agencies, often leading major information and business improvement projects. Glen’s multi-discipline background includes process reengineering, business intelligence, information governance, system implementation, strategy and business planning and full lifecycle management of complex and varied business improvement and change management projects.
Who should attend?
CIOs CTOs COOs Enterprise Architects Business Analysts Business Development Managers ICT Managers and Directors IT Managers, Architects and Directors IS Managers and Architects
IT Infrastructure Managers and Architects Network Managers Heads of Technology Departments IT Project Managers and Consultants Information Managers and Architects Information Security Managers IT Security Managers Heads of Online Service Delivery
eGovernment Managers Online Communication Managers Web Managers or Developers ICT Procurement Managers Solutions Architects Innovation Managers Project and Program Managers
Connected forum
Day One: Wednesday, 4 November 8.45
Registration and refreshments
9.15 Chairperson’s opening remarks Glen Morgan, Consultant, Experience Matters Achieving cost reduction and efficiency within ICT 9.30 Leading the ICT function in your organisation This session will take a case study approach in outlining the work undertaken by Tony Welsh as CIO of Brisbane City Council and Queensland Rail Building a business case and proving the ROI of innovative information and communication technologies Adopting your ICT strategy to reflect the current financial situation Overcoming internal and external political and bureaucratic barriers Tony Welsh, CIO, Brisbane City Council
10.15 Overview of the Gershon implementation, and what a new governance framework means to you
Providing an overview of the Gershon implementation What to expect as result of the changes and which ones may be useful for your organisation to adopt
Discussing the results of similar implementations in other sectors and other countries Managing the implications of IT project resourcing across the public sector Bruce Ferguson, CEO, Helmsman International Group 11.00
Morning refreshments and networking Improving communication and service delivery to citizens, businesses and other agencies
11.30 Delivering customised and citizen centric services
Identifying the changing service delivery needs and expectations of citizens
Developing an eGovernment strategy leading to cost reductions in traditional communication and service delivery
Utilising multiple channels to communicate with different target groups Andrew Exley, Senior ICT Manager, The University of Queensland 12.15 Maximising the value of shared services
Housing NSW and NSW Businesslink ICT shared services Developing customer experience and managing stakeholder
expectations Improving outcomes of joint projects Vladas Leonas, Chief Information Officer, Department of Housing NSW 1.00
Networking lunch
2.00
Creating cross-agency shared services
Managing the transition process to shared services centres Advancing coordinated internal and external customer service and communication through shared services
Realising increased efficiency and cost savings
Leigh McFarlane, Manager, ICT Infrastructure, InTACT
2.45 Web 2.0 technology drivers for eGovernment participation and sharing Platform interoperability for profile portability Making semantic connections for linking citizens Policies, privacy, and rights for information sharing Dr Renato Iannella, Principal Scientist, National ICT Australia (NICTA) 3.30
Afternoon refreshments and networking Deploying innovative technologies
4.00 Making the best server platform choices for your organisation Understanding what virtualisation, cloud computing and software as a service are Assessing the potential benefits versus the barriers and risks involved Anticipating future trends in public sector virtualisation Paul Chapelli, Infrastructure Coordinator, Civil Aviation Safety Authority 4.45
Chairperson’s closing remarks and end of day one
Day Two: Thursday, 5 November 8.30
Registration and refreshments
9.00 Chairperson’s opening remarks Glen Morgan, Consultant, Experience Matters 9.15 Moving towards unified communication to support mobile and flexible working Cutting travel and office space costs without compromising communication and collaboration opportunities Converging communication applications onto the IP network Exploring mobile and flexible working opportunities David Schneider, Employing Director, Information Management & Communications best practice approaches Technology Branch, Department of Environment and Climate Change NSW 10.00 Generating awareness and driving adoption of green IT
Developing an ICT sustainability plan and achieving quick wins Convincing senior management of the carbon and cost savings of sustainable procurements
Achieving behavioural change within your organisation Al Blake, Acting Chief Information Officer, Department of the Environment, Water, Heritage and the Arts 10.45 Morning refreshments and networking 11.15 Video conferencing: more than just travel budget savings
How Austrade shortens the time to market for it’s clients Accelerating decision making and staff engagement Spending money to save money
Ian Bennett, Manager, Real-Time Collaboration & Partner Agency Support Services, Austrade Leading the organisation through ICT change
12.00 Rollout of national business analysis competency standards to state government Recognising the importance of business analysis in project success Outlining the national BA competency standard Improving project resourcing, career development, workforce planning and recruitment by implementing the AIBA standard Enrique Ugarte, Representative, Australian Institute for Business Analysis (AIBA) 12.45 Networking lunch 1.45
Designing and executing an effective ICT change plan
User strategy 2.0 Breeding exponential acceptance Look, learn and liaise before you leap Post implementation: bang your head or pat your back?
Troy King, Senior Project Manager ICT – School Improvement, Department of Education and Early Childhood Development VIC
2.30 Project recovery: how to get it back on track This session takes a case study approach in outlining public sector projects undertaken by Jeanette over the past 20 years, and currently as Director ICT Project Delivery for the Department of Education and Training QLD Stock take and refocus Getting the basics right Taking stakeholders on the journey Jeanette Cremor, Director, J&K Corporate Solutions 3.15
Afternoon refreshments and networking Protecting the security of information and systems
3.45
Managing information security in a federated environment
Establishing an information security framework and executing policies Mitigating the risks of unauthorised access, modification, disclosure, loss and misuse of information
Executing secure inter-agency information and data transfers Case study into the CrimTrac audit log integration facility (CALIF) Anthony Kitzelmann, Chief Security Officer, CrimTrac 4.30
ICT service continuity in a complex and dynamic environment
Moving beyond infrastructure disaster recovery plans Building capability and connectivity to cross-agency requirements Integrating audit, assurance and verification into the program
Ken Simpson, Continuity Specialist, Department of Immigration and Citizenship 5.15
Chairperson’s closing remarks and end of connected forum
5 ways to boo k yo u r place AT this e v ent Phone: +61 1300 550 662 +61 (02) 8913 4000
Fax: +61 1300 550 663 +61 (02) 8913 4099
Email: [email protected] Web: www.arkgroupaustralia.com.au
Post: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060
Public Sector ICT 4-6 November 2009, Rydges World Square, Sydney
AG-WEB
put your details here (please print): Organisation Name
postal address
state postcode
fax phone
Connected forum + 2 Workshops
Connected forum + 1 Workshop
Connected forum only
Post-forum workshops A or B
Standard Pricing
o Save $200 $3885 + GST = $4273.50
o Save $100 $3290+ GST = $3619
o $2695 + GST = $2964.50
o $695 + GST = $764.50
Early Bird (exp: 09/10/09)
o Save $400 $3685 + GST = $4053.50
o Save $350 $3040 + GST = $3344
o Save $200 $2495 + GST = $2744.50
o Save $60 $635 + GST = $698.50
o Save $500 $3585 + GST = $3943.50
o Save $450 $2940+ GST = $3234
o Save $300 $2395 + GST = $2634.50
o Save $100 $595 + GST = $654.50
Not valid with any other offer
Member Discount (exp: 09/10/09)
I am a member of EII, ACS, RMAA, ALIA, IDM, Strategic Path, Government News, ASTC (VIC, NSW)
Delegate
Name
Job title
Email address
1st 2nd 3rd 4th – FREE
Signature I have read and accepted the booking conditions
Please note: Payment must be received in full prior to the event to guarantee your place
o Mastercard
o Visa
o American Express
Card number Expiry date Cardholder’s name Cardholder’s signature
5. 6. 7. 8. 9.
For cancellations received less than 30 days prior to the event, the full delegate rate must be paid and no refunds will be available. All bookings submitted by e-mail, fax, or over the telephone are subject to these booking conditions. All cancellations must be received in writing. Ark Group Australia will not be held liable for circumstances beyond their control which lead to the cancellation or variation of the programme. All bookings, whether Australian or overseas will be charged Australian GST at the prevailing rate at the time of booking. Delegates are responsible for their own travel, accommodation and visa requirements.
We occasionally allow reputable companies to mail details of products we feel may be of interest. If you do not wish to receive this service, please tick this box q
Rydges World Square, Sydney 389 Pitt Street Sydney NSW 2000 Telephone: +61 2 8268 1888 Book online at: www.rydges.com/cwp/arkgroup
Group Discount When you bring a team of three, you can bring a 4th delegate for free!
o Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd) o Please invoice me Booking conditions 1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded. 2. Payment must be received in full prior to the course. 3. All speakers are correct at the time of printing, but are subject to variation without notice. 4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following cancellation charges: Cancellations notified over 45 days prior to the event will not incur a cancellation fee. In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged.
Event venue and accommodation Preferential rates are available at the Rydges World Square. Please contact the hotel directly to make your reservation, quoting ‘Ark Group Australia’ as your reference.
C096
Can’t make the event? Connected forum CD is available! If you can’t take full advantage of this event, the connected forum CD gives you a useful record of the presentations made at the event for your reference. The CD is made available after the event at $595 plus GST. For more information contact Aimee Rootes Phone: 1300 550 662 Email: [email protected] Sponsorship or Exhibition Opportunities If you are interested in sponsoring or exhibiting at this event please contact Michael Moorcraft: Phone: 1300 550 662
Book before 9 October 2009 to receive your early bird discount
4 -6 November 2009, Rydges World Square, Sydney
Public Sector ICT Leading efficiency and cost reductions through innovative ICT
Post-forum workshops: Friday, 6 November 2009 Workshop A: Benchmarking IT project complexity Facilitators: Ivor Reed, Management Consultant; Enrique Ugarte, Partner, Helmsman International Group
Workshop B: Your role in managing digital assets Facilitator: Glen Morgan, Consultant, Experience Matters
Hear from our expert panel of speakers:
Austrade National ICT Australia (NICTA) Department of Housing NSW The University of Queensland Hear topical Australian ICT case studies addressing specific public sector issues
Helmsman International Group Department of the Environment, Water, Heritage and the Arts Department of Education and Early Childhood Development VIC
Hear about the recommendations from and implementation of the Gershon report
Brisbane City Council Queensland Rail J&K Corporate Solutions Department of Education and Training QLD Department of Environment and Climate Change NSW Australian Institute of Business Analysis (AIBA)
Supported by:
Civil Aviation Safety Authority Department of Immigration and Citizenship CrimTrac Official Media Partners:
InTACT
Produced By:
w w w. ar kgr oupaust ralia.co m .a u
Public Sector ICT Leading efficiency and cost reductions through innovative ICT Information and communication technologies play an important role in improving business communication, collaboration and service delivery.
This two-day connected forum will provide you with opportunities to hear timely and practical ICT case studies from the Australian public sector. You’ll be armed with techniques to:
However, many organisations face challenges in implementing and adopting new technologies, solving skills shortages and achieving increased efficiency and operational cost reductions.
Achieve business improvement and efficiency by deploying innovative
In addition, public sector organisations need to deal with specific challenges, such as ensuring compliance with government standards and guidelines, dealing with politics and bureaucratic decision processes and moving towards ICT interoperability.
Support cross-agency collaboration Ensure the security of your agency’s information and communication Drive implementation of green ICT and mobile and flexible working to
technologies
Manage growing stakeholder expectations regarding communication and service delivery
achieve cost reduction
Engage the organisation in ICT change plans Post-forum workshops: Friday, 6 November 2009 Workshop A: Benchmarking IT project complexity
Workshop B: Your role in managing digital assets
Registration: 9.00 am Workshop starts: 9.30 am Workshop ends: 12.30 pm
Registration: 1.00 pm Workshop starts: 1.30 pm Workshop ends: 4.30 pm
Facilitated by: Ivor Reed, Management Consultant; Enrique Ugarte, Partner, Helmsman International Group
Facilitated by: Glen Morgan, Consultant, Experience Matters
About the workshop: In this workshop, Helmsman will work with participants to analyse more than 100 factors that drive project complexity. Participants will be given the opportunity to benchmark their own projects against some of Australia’s most complex initiatives. Undertaking this analysis is illuminating and invaluable as it uncovers multiple ‘hidden’ project risks that would not have been considered otherwise. Workshop participants will receive a complexity profile for their project which will provide clarity in determining which aspects of their project are likely to put the project at risk. Helmsman will discuss how these issues are managed by organisations and within industries where this level of complexity is common. About your workshop leaders: Ivor Reed has over 20 years of international project management experience working at board and senior management level. He has a broad range of experience in construction, business and technology project management across a range of business sectors and countries. Ivor spent several years at a senior level with a leading UK consulting firm and has advised organisations on improving project/portfolio governance to maximise value delivery across the business investment and project lifecycle. Enrique Ugarte has more than 10 years experience delivering change and improvement across a range of business issues and for a number of leading organisations. As a Partner of the Helmsman International Group, Enrique has consulted across a broad range of companies and industries to help build the capability they need to deliver some of Australia’s most complex and difficult initiatives. Enrique also works closely with government, academia and industry to design and deliver leading edge research relating to complex execution which is pragmatic and which can be implemented by Australian organisations to improve their execution capability.
About the workshop: With the push to open government and accountability, the ICT professional is expected to deliver projects and their ongoing maintenance within a complex information governance regime. Further, given the increasing role of digital information in investigations, discovery and litigation, ICT officers are part of a collaborative team that needs to ensure that government information assets are managed properly using the most appropriate technology. In this workshop, Glen will work with participants to develop a plan for managing digital information that aligns with business and statutory requirements. Participants will gain an understanding of their critical role in electronic document and records management and digital preservation and how these underpin managing knowledge assets in the public office itself and from a whole of government perspective. Discussions and activities will focus on: The various forms digital assets take, including separating the technology management of email from the knowledge and legal requirements depending on an email’s content Working collaboratively with records managers, other information professionals and business owners to achieve the best outcome for your public office The inhibitors and drivers to successful digital information management About your workshop leader: Glen Morgan recently joined Experience Matters as a Senior Consultant. Previously she was the Manager, Strategic Processes and Systems, NSW Treasury. Glen has extensive experience in strategic and operational management in the public and private sectors moving from technical roles in the building, construction and mining industries into information asset management. She has worked in a variety of agencies, often leading major information and business improvement projects. Glen’s multi-discipline background includes process reengineering, business intelligence, information governance, system implementation, strategy and business planning and full lifecycle management of complex and varied business improvement and change management projects.
Who should attend?
CIOs CTOs COOs Enterprise Architects Business Analysts Business Development Managers ICT Managers and Directors IT Managers, Architects and Directors IS Managers and Architects
IT Infrastructure Managers and Architects Network Managers Heads of Technology Departments IT Project Managers and Consultants Information Managers and Architects Information Security Managers IT Security Managers Heads of Online Service Delivery
eGovernment Managers Online Communication Managers Web Managers or Developers ICT Procurement Managers Solutions Architects Innovation Managers Project and Program Managers
Connected forum
Day One: Wednesday, 4 November 8.45
Registration and refreshments
9.15 Chairperson’s opening remarks Glen Morgan, Consultant, Experience Matters Achieving cost reduction and efficiency within ICT 9.30 Leading the ICT function in your organisation This session will take a case study approach in outlining the work undertaken by Tony Welsh as CIO of Brisbane City Council and Queensland Rail Building a business case and proving the ROI of innovative information and communication technologies Adopting your ICT strategy to reflect the current financial situation Overcoming internal and external political and bureaucratic barriers Tony Welsh, CIO, Brisbane City Council
10.15 Overview of the Gershon implementation, and what a new governance framework means to you
Providing an overview of the Gershon implementation What to expect as result of the changes and which ones may be useful for your organisation to adopt
Discussing the results of similar implementations in other sectors and other countries Managing the implications of IT project resourcing across the public sector Bruce Ferguson, CEO, Helmsman International Group 11.00
Morning refreshments and networking Improving communication and service delivery to citizens, businesses and other agencies
11.30 Delivering customised and citizen centric services
Identifying the changing service delivery needs and expectations of citizens
Developing an eGovernment strategy leading to cost reductions in traditional communication and service delivery
Utilising multiple channels to communicate with different target groups Andrew Exley, Senior ICT Manager, The University of Queensland 12.15 Maximising the value of shared services
Housing NSW and NSW Businesslink ICT shared services Developing customer experience and managing stakeholder
expectations Improving outcomes of joint projects Vladas Leonas, Chief Information Officer, Department of Housing NSW 1.00
Networking lunch
2.00
Creating cross-agency shared services
Managing the transition process to shared services centres Advancing coordinated internal and external customer service and communication through shared services
Realising increased efficiency and cost savings
Leigh McFarlane, Manager, ICT Infrastructure, InTACT
2.45 Web 2.0 technology drivers for eGovernment participation and sharing Platform interoperability for profile portability Making semantic connections for linking citizens Policies, privacy, and rights for information sharing Dr Renato Iannella, Principal Scientist, National ICT Australia (NICTA) 3.30
Afternoon refreshments and networking Deploying innovative technologies
4.00 Making the best server platform choices for your organisation Understanding what virtualisation, cloud computing and software as a service are Assessing the potential benefits versus the barriers and risks involved Anticipating future trends in public sector virtualisation Paul Chapelli, Infrastructure Coordinator, Civil Aviation Safety Authority 4.45
Chairperson’s closing remarks and end of day one
Day Two: Thursday, 5 November 8.30
Registration and refreshments
9.00 Chairperson’s opening remarks Glen Morgan, Consultant, Experience Matters 9.15 Moving towards unified communication to support mobile and flexible working Cutting travel and office space costs without compromising communication and collaboration opportunities Converging communication applications onto the IP network Exploring mobile and flexible working opportunities David Schneider, Employing Director, Information Management & Communications best practice approaches Technology Branch, Department of Environment and Climate Change NSW 10.00 Generating awareness and driving adoption of green IT
Developing an ICT sustainability plan and achieving quick wins Convincing senior management of the carbon and cost savings of sustainable procurements
Achieving behavioural change within your organisation Al Blake, Acting Chief Information Officer, Department of the Environment, Water, Heritage and the Arts 10.45 Morning refreshments and networking 11.15 Video conferencing: more than just travel budget savings
How Austrade shortens the time to market for it’s clients Accelerating decision making and staff engagement Spending money to save money
Ian Bennett, Manager, Real-Time Collaboration & Partner Agency Support Services, Austrade Leading the organisation through ICT change
12.00 Rollout of national business analysis competency standards to state government Recognising the importance of business analysis in project success Outlining the national BA competency standard Improving project resourcing, career development, workforce planning and recruitment by implementing the AIBA standard Enrique Ugarte, Representative, Australian Institute for Business Analysis (AIBA) 12.45 Networking lunch 1.45
Designing and executing an effective ICT change plan
User strategy 2.0 Breeding exponential acceptance Look, learn and liaise before you leap Post implementation: bang your head or pat your back?
Troy King, Senior Project Manager ICT – School Improvement, Department of Education and Early Childhood Development VIC
2.30 Project recovery: how to get it back on track This session takes a case study approach in outlining public sector projects undertaken by Jeanette over the past 20 years, and currently as Director ICT Project Delivery for the Department of Education and Training QLD Stock take and refocus Getting the basics right Taking stakeholders on the journey Jeanette Cremor, Director, J&K Corporate Solutions 3.15
Afternoon refreshments and networking Protecting the security of information and systems
3.45
Managing information security in a federated environment
Establishing an information security framework and executing policies Mitigating the risks of unauthorised access, modification, disclosure, loss and misuse of information
Executing secure inter-agency information and data transfers Case study into the CrimTrac audit log integration facility (CALIF) Anthony Kitzelmann, Chief Security Officer, CrimTrac 4.30
ICT service continuity in a complex and dynamic environment
Moving beyond infrastructure disaster recovery plans Building capability and connectivity to cross-agency requirements Integrating audit, assurance and verification into the program
Ken Simpson, Continuity Specialist, Department of Immigration and Citizenship 5.15
Chairperson’s closing remarks and end of connected forum
5 ways to boo k yo u r place AT this e v ent Phone: +61 1300 550 662 +61 (02) 8913 4000
Fax: +61 1300 550 663 +61 (02) 8913 4099
Email: [email protected] Web: www.arkgroupaustralia.com.au
Post: Send the completed registration form to Ark Group Australia Pty Ltd, Main level, 83 Walker Street, North Sydney, NSW 2060
Public Sector ICT 4-6 November 2009, Rydges World Square, Sydney
AG-WEB
put your details here (please print): Organisation Name
postal address
state postcode
fax phone
Connected forum + 2 Workshops
Connected forum + 1 Workshop
Connected forum only
Post-forum workshops A or B
Standard Pricing
o Save $200 $3885 + GST = $4273.50
o Save $100 $3290+ GST = $3619
o $2695 + GST = $2964.50
o $695 + GST = $764.50
Early Bird (exp: 09/10/09)
o Save $400 $3685 + GST = $4053.50
o Save $350 $3040 + GST = $3344
o Save $200 $2495 + GST = $2744.50
o Save $60 $635 + GST = $698.50
o Save $500 $3585 + GST = $3943.50
o Save $450 $2940+ GST = $3234
o Save $300 $2395 + GST = $2634.50
o Save $100 $595 + GST = $654.50
Not valid with any other offer
Member Discount (exp: 09/10/09)
I am a member of EII, ACS, RMAA, ALIA, IDM, Strategic Path, Government News, ASTC (VIC, NSW)
Delegate
Name
Job title
Email address
1st 2nd 3rd 4th – FREE
Signature I have read and accepted the booking conditions
Please note: Payment must be received in full prior to the event to guarantee your place
o Mastercard
o Visa
o American Express
Card number Expiry date Cardholder’s name Cardholder’s signature
5. 6. 7. 8. 9.
For cancellations received less than 30 days prior to the event, the full delegate rate must be paid and no refunds will be available. All bookings submitted by e-mail, fax, or over the telephone are subject to these booking conditions. All cancellations must be received in writing. Ark Group Australia will not be held liable for circumstances beyond their control which lead to the cancellation or variation of the programme. All bookings, whether Australian or overseas will be charged Australian GST at the prevailing rate at the time of booking. Delegates are responsible for their own travel, accommodation and visa requirements.
We occasionally allow reputable companies to mail details of products we feel may be of interest. If you do not wish to receive this service, please tick this box q
Rydges World Square, Sydney 389 Pitt Street Sydney NSW 2000 Telephone: +61 2 8268 1888 Book online at: www.rydges.com/cwp/arkgroup
Group Discount When you bring a team of three, you can bring a 4th delegate for free!
o Payment enclosed (Cheques should be made payable to Ark Group Australia Pty Ltd) o Please invoice me Booking conditions 1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded. 2. Payment must be received in full prior to the course. 3. All speakers are correct at the time of printing, but are subject to variation without notice. 4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following cancellation charges: Cancellations notified over 45 days prior to the event will not incur a cancellation fee. In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged.
Event venue and accommodation Preferential rates are available at the Rydges World Square. Please contact the hotel directly to make your reservation, quoting ‘Ark Group Australia’ as your reference.
C096
Can’t make the event? Connected forum CD is available! If you can’t take full advantage of this event, the connected forum CD gives you a useful record of the presentations made at the event for your reference. The CD is made available after the event at $595 plus GST. For more information contact Aimee Rootes Phone: 1300 550 662 Email: [email protected] Sponsorship or Exhibition Opportunities If you are interested in sponsoring or exhibiting at this event please contact Michael Moorcraft: Phone: 1300 550 662
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