Proposal-document-draft-1.docx

Northwestern University College of Arts and Sciences Computer Science Department

CED 119 Business Application Software Project Proposal

Name of Student 1 Name of Student 2 Name of Student 3 Name of Student 4 Name of Student 5 2nd Semester, SY: 2018-201

Overview of the Social Issue/Problem

Timing, managing and tracking real-time drivers, achieving higher customer satisfaction are the problems that people face regarding food delivery. We are all living in technology world. That means we need to use some platform gives technology solutions that can be tailor made to our needs. An increased convenience for both, the customers as well as the merchants has been one of the biggest advantages of food ordering mobile apps. Customized offerings as per the customer’s preferences allow these mobile apps to bring in better results as compared to the orthodox methods of food ordering. According to the operations manager, out of the 30 minutes promised delivery time frame, preparation, and boxing of food takes 10-12 minutes, 8 minutes are dedicated to arranging logistics and 10 minutes ferry their piping hot cargo to customer’s front door. This meant rider must know every road, street, pothole, traffic signal, construction site, and traffic choke point, in fast-changing densely populated cities. Without technologies back it was just not possible! This study was designed to determine how food delivery application increase the convenience for the both customers using mobile apps for food ordering.

Overview of the information System Solution Today, more than ever, people can easily order online thanks to the smartphones and tablets. Studies conducted by the Interactive Advertising Bureau and Viggle show that about 69% of customers order food online using a mobile device. Whether on a break, stuck in traffic, or riding the bus, virtually anyone will place an order quickly and painlessly. In fact, this is a better, and highly desirable alternative to waiting until getting home and placing the order over the phone. It’s fast, easy and comfortable In a nutshell, your customers choose to order food online because it’s literally at their fingertips. Virtually anyone with a smartphone can order food online from your restaurant. And according to a Harris poll, in this day and age, millennial’s (people under 30) are your most important target audience. In fact, the report clearly states that restaurant dining accounts for 43% of the average family’s annual food budget and millennial’s are the driving force behind it. Over 97% of Millennials actually use their phones for just about anything. And ordering food online falls right into the same broad category. So using an online ordering system is the easiest way to allure millennia’s - probably your most important, sale-generating target audience. But there’s more. You’ve just found a way to persuade virtually ANYONE from ordering food from your restaurant. Because it’s visually appealing and stimulating to ALL of the hungry customers The take? Hungry customers order much more food online. That can be translated

into bigger

and

higher

orders and

a significantly larger

stream

of

revenue fueling your accounts. As the saying goes, the first bite is with the eye. So enabling your customers to go online and see the entire menu when they’re hungry pushes them towards ordering more food that they wouldn’t normally order over the phone. Without actually realizing, you are doing the exact same thing every time you go shopping and you’re at your hungriest. So take it from your own shopping experience:

when you’re hungry, you tend to buy just about anything that appeals to you, so at the end, you leave with a cart full of food. So how you use this insight to your advantage? Well, in layman’s terms, when your customers actually see the menu, they are visually stimulated to order more food items that they wouldn’t normally order over the phone. And that means bigger and higher orders for you. It is one of the best methods to streamline your business. the advantages of online food ordering system are multiple. No matter how good you are, offline ordering has limitations that do not exist online. Here are some examples: No misunderstandings and no frustrations One of the biggest issues with phone conversations is that misunderstandings can happen quite easily. Usually due to the noise, either in the restaurant or on the other end of the line, all it takes is one simple mistake to compromise an order and frustrate a customer. With online ordering, all preferences are specified directly by the customer, so there is no room for confusions or misunderstandings. Online food ordering is opened 24/7 Your restaurant might not be opened 24/7, but your online ordering system surely is. And it can help you make money even while you sleep. By using an online food ordering system, you give your clients the flexibility to place the orders whenever it’s most convenient for them. Even if that happens outside your business hours. And this can help scale your order size considerably. Because they can easily choose to schedule a preferred pickup or delivery time within your working time. And so, when you open, you already have a to-do list to review and to start acting on. An online menu is simpler to manage It is much easier and considerably cheaper (or even free) to create and maintain a great looking menu that will impel your customers to order from you everytime they see it. Not only do you get rid of the burden of printing and relieve yourself of the printing fees, but you also gain a great deal of flexibility in changing the menu whenever you want. Plus, you can easily test different placements of your dishes in the menu to see which ones entice diners the most,

Set up daily promotions, Or advertize in-stock food items with limited shelf availability. Moreover, with a great online menu and a customer configuring the order online himself/herself, up-selling just happens That means that if they see the dessert page, they’ll also add that to their order, alongside their favorite main course. Less hassle for you Customers can order very quickly or can take a very long time to decide. No longer an issue for you. Switching the focus from offline ordering to online ordering means less hassle on handling undecided calling clients and the staff time lost in the process. And that means significant money savings for customers. And if you do it like a pro, you can eliminate even the follow up calls. With an ordering system like ours, the order confirmation is received by the client in real time. So there is no reason for customer to waste your time calling them back to confirm their order. As for the costs of online ordering itself, good news this comes for free for both the client and the restaurant.

(should be 1-2 pages only) Review of Related Literature Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum.

It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like). Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like). Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an

unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model text, and a search for 'lorem ipsum' will uncover many web sites still in their infancy. Various versions have evolved over the years, sometimes by accident, sometimes on purpose (injected humour and the like). Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. It is a long established fact that a reader will be distracted by the readable content of a page when looking at its layout. The point of using Lorem Ipsum is that it has a more-or-less normal distribution of letters, as opposed to using 'Content here, content here', making it look like readable English. Many desktop publishing packages and web page editors now use Lorem Ipsum as their default model.

Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged (should consist of not less than 10 related literature)

REFERENCES Author/s (year of publication); Title of the research paper that was used in the study; Publisher Author/s (year of publication); Title of the research paper that was used in the study; Publisher

(Should be alphabetically arranged)