INTRODUCTION
NEUGENT Team
Neugent Technologies Inc. Topy Bldg., # 3 Economia St. Bgy. Bagumbayan, Quezon City Metro Manila 1110 Philippines Tel :+63-2-706-4700 Fax : +63-2-706-4541 http://dvr.neugent.net USA: 949-485-5042 UK : 020-3239-5043 Korea : (070)7893-3125 HK : 8191-5042
Purchasing Production Logistics Quality
List 1. Organization & Task 2. Quality Assurance System 3. Quality Vision 4. Main Job Areas 5. Goods Production Flow 6. Manufacture Process Flow 7. Manufacturing Capacity 8. Quality Index 9. Quality Innovation Activity 10. Freight Option
◈ Organization & Task Quality Innovation 2
OFFICER STAFF
Boy Girl
2 3
FACTORY MANAGER
7
MANUFACTURING PLANNING
LOGISTICS
SALES DEMAND and DELIVERY
PURCHASING
(ASSEMBLE) PRODUCTION
QUALITY CONTROL
QUALITY ISSUE
INVENTORY Control
ENGINEERS for Quality Strategy
* Details of task Manufacturing Planning
1.Make a plan 2.Control progress 3.Order to manufacture 4.Management plans and accomplishment 5.Etc.
LOGISTICS Purchasing 1.Purchase Order 2.Control of supplier 3.Production Support 4.Supplier Evaluation 5.Etc.
PRODUCTION
1.Control Assembly line 2.Control of manufacture lines and equip1.Inventory Mngt. 2.Stock availability. ments 3.Control of Process 3.FIFO control. 4.Production Sched. Flow chart 4.Production line 5. Etc. inspection (line QC) 5.Etc.
Inventory
Quality Control Engineering for manufacture 1.Standardization 2.Inspection procedure 3.Training for better quality 4.Campaigning for better quality
Quality Control 1.Control of Quality 2.Quality Assurance 3. Customer Satisfaction 4.100PPM 5. Incoming QC
Strategic Production Div.
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Production line-assembling
QC and QA
Inventory
◈ Quality
Task
Dept Purchase Production Quality Con. Production Con.
Request to manufacturing
* A record quality notes 1.Purchase order 2. Contract document
Order to manufacturing Production plan
* A record quality notes 1.Purchase order 2.Manufacturing plan in detail 3.Part List - BOM
Purchase order for Manufacturing plan
Delivery of parts PurchaseOrder Warehousi ng
A/S
Receive order
Sales
Assurance System
Sales
* A record quality notes 1.Sales details 2. Incoming inspection report
Give notice to supplier * returns/RTV rejection
* A record quality notes 1. Production plan 2. Assembly Plan
A 1. 2.
MRIS Stocks Inventory
1. 2.
Repair issue Debug and test
B
3. Import Docs.
Incoming QC
Inspection * A record quality notes 1.Incoming inspection report 2.Incoming inspection standard
pass
A
A/S list
Warehousing goods out of a warehouse
Production –Ass’y Manufacturing * A record quality notes
1. Process Flow chart 2. Engineering Change Notice
Goods Manufacturing
Inspection
3.
rejection movement of repair lineB
Outgoing QC * A record quality notes pass
Inspection
rejection - movement of repair line
pass
1.final inspection standard 2. Product Performance Report * A record quality notes 3. Quality Assurance 1.field claim report 2.A/S report
Delivery of goods
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Control after the fact
Strategic Production Div.
◈ Quality Vision Quality Innovation
With quality oriented mind, realizing superiority over competitors in terms of quality assurance by year 2009.
Vision Image World Top Class Quality with Zero Defect
World Top Predominant position in Domestic market
Items
◑ All Items
Mind
◑ Zero Defect Quality
Realizing Zero Defect
‘2010
※ Defect Rate =100 PPM
Quality Assurance System For Everyday
2008
Awarding Grand Prize For SMEs
is o ur for em o
Quality Oriented Mind
it Prior
y!
① Predominant Position in Domestic Market By Year 20010 ② Achieving World Top Class Position in QCD By Year 2011
Action Point
alit y
‘2009
st
Goal
① Establishing Innovative Quality Objects and Strategies in Each Proc
② Practical and Powerful Quality Po
Qu
Domestic Top
‘2011
•Customer oriented.. •Systematic Quality Setup
③ Quality Oriented Mind Year 2011
Strategic Production Div.
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◈ Main Job Areas Quality Innovation
With awareness of Quality Vision by all employees, Planning and executing the Jobs in Detail.
Main Job Areas Area
Parts Quality
Goal
Parts Information
Process Quality
Goods Quality
Systematic Process
Customer Satisfaction
-. Standardization & Documentation
-. Inspection items -. Self-oriented inspection -. Quality Layout
its documentation -. A/S Feedback -. Prevention of recurrence
2. Reforming activities for 2. Quality-oriented mind quality innovation -. Less frequent design -. Insuring quality through
2. Collaboration Relationship
-. Documentation of meetings manufacturing know-how -. -. List of the elite collaboration -. Quality problem solving -. Quality mind -.
alteration Using real name in design quality Standardization
Goal
Jobs in Details
1. Claim analysis and 1. Collaboration Quality 1. Recognition of Processthorough maintenance -.Quality guidelines quality point. -. Analysis report sharing & -. Information share
World Top Cla
Quality Assura
3. Improvement of 3. Quality mind upgrade 3. Quality Guarantee -. Daily self-examination document management System
-. Using real name in -.reforming the management -. Examination of process quality procedure measuring equipment -. Work environment reform -. Quality guarantee test -. In-house education as well as outside the company QUALITY MANAGEMENT RESPONSABILITIES - QMR
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Strategic Production Div.
◈ Goods production flow Quality Innovation
Purchasing Div. is responsible for supplying the parts, and the cooperation company is responsible for PCB Ass’y before the Total Ass’y at the factory.
Factory
Cooperation Company
Parts Supply Parts Purchase
Delivery of parts PCB Ass’y Work
Total Ass’y Work
Quality Check
Quality Check
Quality Check
* Incoming inspection - quantity check - measure check - Spec. check - enterprise inspection report check
* Incoming inspection - faculty test - external check - enterprise inspection report check * Cooperation company Inspection of manufacture line
* Independent inspection * Final inspection * Forwarding inspection
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Strategic Production Div.
◈ Manufacture Process flow Quality Innovation
Quality is assured in each of 3 pts., and a Quality inspector is checking the quality in each process. Measuring equipment manufacture process
Incoming QC
PCB Ass’y inspection
PCB’s Process
PCB’s Process
1
2
3
PCB’s Ass’y Process
4
Cable Ass’y Process
5
Line QC Chassis & PCB Assy Process
6
Final inspection
7 Production section - All Test
Manufacturing section - All Test QC Engineer Inspection - Line Process Inspection
Warehouse Stocks
8
9 Final Quality inspection
QC Section
Final Quality Inspection - Random/Sampling Test
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Strategic Production Div.
◈ Production or Manufacturing capacity Quality Innovation
Manufacturing capacity based on 8 hrs per day by a skilled worker – total number of hours per product required in each category.
unit : second 1
Product Process
PCB Visual Test
2
3
4
5
6
7
Process
SP / NP S.T
3000
6000
6000
3000
LP & Function Unit SP PCB Ass’y Ass’y Ass’y Test test
Unit test
QC & Final test
6000
Per day
Per month
19,500
100 units
2000 units
81,000
50 units
500 units
QC & Packing Bracket PCB Function Final Ass’y Test Test
LP Card S.T
Total Time
1500
9000
45000 9000
9000
Packing
1500
* S.T : Standard Time * 1 month : 20 days (5 working days per week)
- work hour(day) : 460min(27,600sec) - based on a skilled worker (normal situation)
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Strategic Production Div.
◈ Quality index Quality Innovation
Quality index is improving by continuous quality innovation activity.
SP/NP
LP Card Defect Rate
(%)
2.0
■ ■ ●
3.0
Defect Rate
(%) ■
3.0 ■
●
■ ■
■
2.0
● ●
■
LP-16480
1.0
●
1.0 ‘2008 ‘2008.2Q.‘2008.3Q.‘2008.4Q.
●
●
●
SP-3000
SP-2000
‘2008 ‘2008.2Q.‘2008.3Q.‘2008.4Q.
* Main activities 1. 2. 3. 4. 5. 6.
Create Quality Standard Create Quality Manual Apply QC effective tools Operation of “My Product” system Quality team work & meetings 100% Quality Satisfaction
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Strategic Production Div.
◈ Quality innovation activity Quality Innovation
Utilizing reform tool, secure the competitive edge in Quality assurance Direction
-
Pursuing zero defect and improve preventive action Reforming quality mind Quality innovation activity by all employees Challenging the limitations Quality Innovation Tool
Beginning Stage
Main Process Mgt. - Product evaluation - Guidelines of quality for cooperation companies - Evaluation of cooperation companies -Diagnosis of standard Quality procedure - Operation of quality reform team - Meeting for quality self-examination - Self-oriented/ sequence inspection
Sequence Inspectio n
OSD Quality Innovation Quality Audit
Deadline/ Schedule
Team Work 1 Group = 1 Man
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Strategic Production Div.
◈ Freight Option
Quality Innovation
Transit Time/ Agent
Air shipment
www.agilitylogistics.com
Vessel shipment
www.nipponexpress.com
www.kornet.com.ph
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Strategic Production Div.
Freight Forwarder Cost Forwarder Service ( Origin to Port of Destination) A. Freight fee = Rates x weight ( actual weight or chargeable weight) B. FCC = Fuel Security Surcharge (airlines std rates on weight) C. SCC = Security Surcharge (airlines std rate on actual weight) D. Local Charges = Origin local charge
Total Freight fee = Summation (A-D) Sample Quotation
• Airport to Airport Rates, MNL to LHR +45k +100k +500k Carrier US $ 2.40/kg 2.30/kg 1.70/kg KU US $ 2.40/kg 2.10/kg 1.80/kg. QR KU = Kuwait Airlines ; QR = Qatar Airlines
Strategic Production Div.
Courier Cost Tabulation Courier TNT (express)
Transit 4 days
20kgs $314.00
50kgs 100kgs $742.00 $1,456.00
DHL
2 days
$344.00
$706.00 $1,354.00
UPS
2-3 days
$387.00
$902.00 $1,704.00
7-8 days
$260.00
$553.00 $1,044.00
TNT
(economy)
Strategic Production Div.
Thank You!!!!! END