Problem Solving Tools

สมหวัง บุญรักษ์เจริญ

rms

Ge Pot nera Sol enti te Re uti al … :R on e d R e

n Fo

Eval uatio And n Prev entiv e

,

n

- Matrix diagram - Spider diagram - Preference diagram - ….

ram

atio

ent lem

n, Pla ion art Act tt Ch Gan

Solution Selection

,

Imp

Problem Solving Tools

iag

re d

ctu

?????????? ??????????

ram

ia g

ad

uatio

aw

Problem Identification

ik ru is Ish l St lys ng ica Analyzi Log hy na lem 5 W A rob use P Ca

E va l

Objectives, KPI

e s Re tra ign Re pa in, , Re Re loc ir, R Re thin cy ate ep pro k cle , R lac ce ss … eto e . ols ..

7 QC Tools, Problem Burger

1

Problem Burger

Impact

Q, C, D, S, M, E, E

Condition

5 Ws 2Hs

Symptom

สมหวัง บุญรักษ์เจริญ

7 QC Tools

2