Group III Desty Andriani Moh. Akib Wibiyan Poppy Jessy Mayuri Rahmat Tri Febrian
Having an Unsuccessful Conversation & Having a Successful Conversation
DEFINITION OF SUCCESFUL CONVERSATION Successful conversation means the process of exchanging information (communication) between two parties or more runs effectively indicated by the acceptance of ideas, interest, necessity, etc which end in mutual gain by the parties involved.
Factors Influencing successful conversation Successful conversation Effective use of verbal communication
The awareness Non-verbal Communication
Interest
Successful Conversation
Effective use of Verbal communication
1. 2.
The use of level language (formal / informal) The use of effective clictions that suit both parties
Successful Conversation The awareness of Non-Verbal communication
1. 2. 3. 4.
Body gesture Mimic Body signals Eye contact
Successful Conversation
Interest
Consider that our conversation partner has the competence or not toward what we are going to say or discuss information
Fact about successful information
“ Some research have proven that almost 90% of successful conversation / communication is supported by non-verbal communication”.
Tips for making successful conversation When and to whom we start a conversation
Someone we have just seen (foreigner)
Someone we have known
Tips for making conversation known
successful to someone we have
1.
Prepare
Necessity goals / priorities Self performance Timing When to start How long When to end
a. b. c.
2. 3.
Focus on interest Use firm/correct language, easy to be understood
Don’t monopolize the conversation 6. Give meaningful feedback 7. Oriented to win-win strategy 5.
Definition of unsuccessful conversation
Unsuccessful conversation means the process of exchanging information (communication) between two parties or more runs ineffectively indicated by refusal of ideas, interest, necessity, etc which later on the conversation will end in win-lose position, lose-lose position, or no lost – no solution.
Things cause failure in conversation 1. 2. 3. 4. 5. 6.
Ineffectively use verbal communication Unawareness to non-verbal communication Selfishness Monopoly the conversation Regard the conversation partner’s competence is below self competence. Bad listeners Incapability to give meaningful feedback Oriented to win-lose strategy
Dialogues Condition : we are asking for tips to improve our weight to a fat man. Dialogues 1 Manap : How are you Kelik ? Kelik : I’m great and how are you ? Manap : Not good this recently Kelik : Why is that so…? Manap : Actually I want to improve my weight and I’ve tried many ways but always unsuccess. Kelik : Oh, that’s to bad. Wish I could do something Manap : Yes, you could. You are fat, aren’t you ? What did you do to make you over weight ? Kelik : …………………………….
Dialogues 2 Manap : How are you Kelik ? Kelik : I’m great and how are you ? Manap : Not good this recently Kelik : Why is that so…? Manap : Actually I want to improve my weight and I’ve tried many ways but always unsuccess. Kelik : Oh, that’s to bad. Wish I could do something Manap : You look a little heavy, what did you do to make your body look helthy ? Kelik : …………………………….
Tips How to have a successful conversation with any woman 1.
Her Name
2.
A common denominator
3.
Her phone number
Group III
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