Presentation Fmc Sme Engl Final 06 07

Fixed Mobile Convenience for SME Segment May 2007 Peter Meilhammer SEN ESY SME SL

Copyright © Siemens Enterprise Communications Copyright © Siemens Enterprise Communications GmbH & Co KG 2007. 2007. All All rights rights reserved. reserved.

Open Communications

Mobile Communications

OpenPath

Open Communications Voice Communications

IT Communications Services Ecosystem

The Seven Principles of Open Communications  Unified    Business  Communications

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IT-based Communications

February 07

Fixed Mobile Convenience

Process Integration

Rich User Experience



Business Continuity & Integrity



Open Service Delivery

Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME Current situation

Different voicemail systems for on-site and mobile communication Communications dilemma between availability and privacy Multiple call numbers and devices in the enterprise environment Nontransparent cost structure with little control High communication costs to mobile networks

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February 07

Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME Customer benefits

Communication via all Networks – Public Net – Mobile Net – Enterprise Net  Efficient collaboration between employees inside and outside the enterprise  Professional communications with customers  Reduced network costs for mobile users* * Pending on price structure of providers Page 4

February 07

Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME Highlights

 Integration of office work place, field force and teleworker  One-Number-Service for extension, mobile and home office Highlights

 Central system offers transparency for business and private communications costs  Control of incoming and outgoing calls via the communication system  Parallel call signalling at extension and mobile (Twinning)  Secure connectivity through authentication

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February 07

Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME 3 solutions

ISDN Provider

GSM

 HiPath 2000 with Mobility Entry – system SW with licensing  HiPath 3000 with Mobility Entry – system SW with licensing  HiPath 3000 with HiPath XpressionsCompact Mobility – SW integration in HiPath XpressionsCompact with licensing Page 6

February 07

Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME Feature set with HiPath 2000

 Call transfer between extension and mobile  Busy indication for internal users (LED, optiClient Attendant)  Busy signalling to internal and external partners  Optional SW package ‚Mobility Client‘ for mobile phones  Features on the mobile  idle state / talk state  Function control using DTMF or client menu Page 7

February 07

Idle state  Quick dialing in  Destination number dialing  Call forwarding  Do not disturb  Call number supression  Message sending  Reset services Talk state  Consultation  Alternate  Switching  Conference  Return to held call Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME Feature set with HiPath 3000

 Call transfer between extension and mobile  Busy indication for internal users (LED, optiClient Attendant)  Busy signalling to internal and external partners  Optional SW package ‚Mobility Client‘ for mobile phones  Functions on the mobile in idle state  Function control using DTMF or client menu Page 8

February 07

Idle state  Fast dialing-in for identification  Destination number dialing  Call forwarding programming  Activate/deactivate do not disturb  Message sending with optional selection  Call number suppression on/off  Reset all services Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME Feature set with HiPath 3000 / Xpressions Compact

 GSM availability for almost all mobiles  Single VoiceMail box for all calls (public and mobile networks)  Setup/selection of external destinations using Webtool  Accoustic menu-driven prompting  Serial call – transfer from landline to alternative destination  Function on the mobile in  Idle state  Talk state Page 9

February 07

Idle state  Fast dialing in  Destination number dialing  Individual mailbox  Administration of alternative destinations  Forwarding destinations Talk state  Consultation  Alternate  Extend  Conference  Disconnect Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME Mobility Entry with Mobility Client

Comfortable access to FMC-feature set with the systems HiPath 2000 and HiPath 3000  ‚Mobility Client‘ - Software package to enhance the mobile*  Menue driven user guide * for the latest overview certified mobiles see http://www.speech-design.com/hipath-mobility-clients

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February 07

Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME Mobility Client

Mobility Client settings e.g.: BlackBerry 8100

 PBX system type  DISA call number  user call number  Exchange code

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February 07

Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME Mobility Client

Mobility Client functions in idle state, e.g.: BlackBerry 8100

 Direct dialling  Do not disturb on/off (private mode)  Call forwarding on/off  Call number supression on/off  Message sending  Reset services Page 12

February 07

Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME Mobility Client

Mobility Client functions during talk state, e.g.: BlackBerry 8100

 choice of features  alternate  conference  disconnect  call back  DTMF transparent switching  feature activation from menu

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February 07

Copyright © 2007. All rights reserved. Siemens Enterprise Communications

Fixed Mobile Convenience for SME Preconditions and recommendations

Systems:

HiPath 2000 V2 HiPath 3000 V7

Depending on the number of mobile users, the following trunk lines (Bchannels) have to be implemented additionally, and for HiPath 3000 the following number of ports to HiPath XpressionsCompact should also be reserved: Mobile user

Additional B-channels

Ports to HiPath Xpressions*

10

4

4

20

6*

8

30

8*

8

40

10*

12

50 max.

12*

12 * Not for HiPath 2000

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February 07

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contact

Feedback is welcome! Hartwig Fortmeier Com ESY SME MP 2 Mail: [email protected] Phone: +49 5251 8-24795

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February 07

Copyright © 2007. All rights reserved. Siemens Enterprise Communications