GROUP NO. 1 1) 2) 3) 4) 5)
PRASHANT PACHANGE SANGEETA MOOLYA TRUPTI MUSALE VISHAL MORE SHRADDHA SAWANT
SOCIAL RESPONSIBILITY AND PR
DEFINITION « Social responsibility is to understand public consensus, to recognize it and to co-operate in achieving this. Each business has responsibilities in some way commensurate with its power. »
ELEMENTS OF SOCIAL RESPONSIBILITY 1. Fair and honest business practices
2.Product safety and reliability
SOFT DRINK
3. Care of employees
4. Improving environmental record
FACTORS RESPONSIBLE FOR POPULARITY OF SOCIAL RESPONSIBILITY CONCEPT
Growing expectation Favourable image Threat of strict social control Professional management Fast changing business environment Organized labour force Realization of long term benefits
SOCIAL RESPONSIBILITY IS CHARACTERISTIC OF EXCELLENT PUBLIC RELATIONS
Balance the private interests of the organization Strategic planning and symmetrical communication programs Essential management function
ROLE OF PR IN CSR
SUNDARAM FINANCE Trusted and reputed finance brand in Chennai Along with Ogilvy PR came up with an innovative idea High on recall and low on cost was the main motive
HOW DID THIS CSR PROGRAM WORK??? Schedule Auditions Opportunity to deserving kids Display of musical talent with great ambience Popularity of concept Coverage
SO WHAT WAS UNIQUE ABOUT THIS CSR??? One of its kind Sole criteria Open environment No microphones, loudspeakers Kids were the stars Minimum branding
THE END RESULT!!! Zero advertising, PR got registrations Vast coverage More audience participated Mounting pressure to increase frequency Offers from other parks as well Perfect brand fit
CSR VS. MANAGEMENT FAD Compliance with business objectives Company’s credibility with stakeholders Feasible expectations Commitment and longevity Consistency of performance
COLES MYER APPROACH Rising concern on plastic bag issue Collaboration with Clean Up Australia, Land Care, Planet Arc, Australian Retail Association and Government
BENEFITS TO AN ORGANIZATION Building Credibility Support to community/organization Good reputation Longevity of organization’s promotion Exposure to the press and public
PRESSURE ACTORS
PRESSURE ACTOR-GOVERNMENT AS REGULATOR AND CONSUMER
Creating access to markets and international leverage Improving regulatory compliance and enforcement Achieving social and environmental goals Establishing consistent best practices
GOVERNMENT AS CONSUMER / BUYER
PRESSURE ACTOR:NGO
Not for profit sector Operate International programs Getting into large corporations Public accountability
Knowledge navigator:NGO’s vs. MNC Profit driven behavior NGO community exert pressure on MNC’s Communication internationalism Publicity propaganda Little or no investment Social and environment responsibility Targeting audience especially Youth
The changing NGO interface Environment Defense Fund (EDF)
NGO corporate relationship evolve 3 stages Stage 1 The NGO shame game Stage2 Partnering Stage 3 MNC’s as CSR thought leader
BENEFITS Good for employees Good for executives Drives reputation Right thing to do Impacts the bottom line Health communities are profitable communities
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