Portfolio Ali.doc

Appendix A Level Ref. number (Office use only)

: Certificate/Diploma/Bachelors : APEL

REGISTRATION FORM (CERTIFICATE / DIPLOMA / BACHELOR) ACCREDITATION OF PRIOR EXPERIENTIAL LEARNING (APEL) FULL NAME:

MUHAMMAD ALI KUMAR BIN ABDULLAH

(AS IN IC) CORRESPONDENCE ADDRESS:

BLOK 158-15-03, PANGSAPURI SENTUL UTARA, JALAN SENTUL, 51000 KUALA LUMPUR.

IC NUMBER:

901202-08-5419

DATE OF BIRTH:

02/12/1990

GENDER:

MALE

CONTACT NUMBERS:

HOME:

-

MOBILE:014-2655174 LEVEL OF INTENDED STUDY:

BACHELORS DEGREE

HIGHEST QUALIFICATION:

SIJIL PELAJARAN MALAYSIA (SPM)

OFFICE: 0327275990 E-MAIL: [email protected]

FAX:

APEL PORTFOLIO

PART 1 :

PERSONAL DETAILS

FULL NAME

MUHAMMAD ALI KUMAR BIN ABDULLAH

IC NUMBER

901202-08-5419

REFERENCE NUMBER

(for OUM use only)

PART 2:

DETAILS LEARNING ACQUIRED (start with the most recent)

a) FORMAL LEARNING (CERTIFICATED) EDUCATION

YEAR AWARDED 1. 2007 2.

3.

4.

5.

TITLE OF CERTIFICATION SIJIL PELAJARAN MALAYSIA (SPM)

LEVEL OF THE AWARD (CERTIFICATE/DIPLOMA/ DEGREE) CERTIFICATE

COMPETENCIES (please tick ) AWARDING BODY MAJLIS PEPERIKSAAN MALAYSIA

GENERIC

NUMERICAL

LANGUAGE







ICT

b) EXPERIENTIAL LEARNING EMPLOYMENT HISTORY A description of the associate of evidence and knowledge, competency, performance or experience:

No.

NAME OF EMPLOYER /SELF EMPLOYED

CONTACT ADDRESS

TIME SERVED (MONTH/YEAR) FROM

POSITION HELD

TO

JOB ROLES / PERFORMED (Please tick √) 1: OPERATIONAL 2: MANAGERIAL 1

9TH FLOOR, PLAZA PERMATA, JALAN IPOH, KL. PETALING JAYA

JUNE 2008

FEB 2010

CREDIT RECOVERY OFFICER



MAY 2012

JUNE 2012

CUSTOMER SERVICE EXECUTIVE



MEASAT BROADCAST NETWORK SYSTEM S/B.

MENARA ICON, JALAN TUN RAZAK.

JUNE 2012

NOV 2012

ACTIVATION OFFICER 1. NJOI WINBACK PROJECT. 2. DTH ACTIVATION AND FULLFILMENT.



P1 INTERNATIONAL SDN BHD

WISMA TLT, JALAN IPOH, KL.

DEC 2012

CURRENT

CREDIT RECOVERY EXECUTIVE



1.

TGS AND PARTNERS SDN BHD, KL.

2.

HONG LEONG BANK BHD

3.

4.

2

OTHER

(Please Specify)

c) OTHER LEARNING SKILLS / ACTIVITIES OTHER ACTIVITIES

YEAR

WHAT I HAVE LEARNT? (Please tick  where relevant) (Refer Appendix II for list of skills on what I have learnt)

This may include your hobbies/sports/recreation/ social/community service /training given / consultancy services or other activities which might be relevant to the competencies.

1.

FUTSAL

2.

INDAH WATER KONSORTIUM TRAINING

1.

2.

3.

4.

5.

6.

7.

8.

3. 4. d) LANGUAGE SKILLS LEVEL OF COMPETENCE (Tick  where relevant) 1: POOR; 2: AVERAGE; 3: GOOD; 4: EXCELLENT

LANGUAGE

LISTENING 1

2

3

READING 4

1

2

3

SPEAKING 4

1

2

3

WRITING 4

1

2

3

4

1. Bahasa Malaysia









2.English Language









e) SELF ASSESSMENT/REFLECTION (Compulsory)

Describe how your prior learning experiences prepare you to undertake the intended level of study (Not more than 250 words): 1. Why do you want to study? (Min 100 words) I intend to pursue Bachelor in Managament with Honours. I need to improve my qualifications for a better career path. I have gained so much of experience in customer service field since 10 years. I believe that I have gathered enough hands-on experience in the customer service field that will help me to successfully complete this programme. However I need to learn the theories relevant to management and for that reason I’m really interested in enrolling in the programme. I know that nothing can replace the value of practical, hands-on experience in the real working world. But, much like I need that experience to know exactly how a management really operates, theoretical knowledge and experience can be equally valuable. In fact, the most powerful combination includes both practical and theoretical knowledge. By learning current strategies, concepts, ideas and best practices, and getting access to case studies that indicate the best way to make decisions in management, I will be fully equipped with a well-rounded, holistic understanding of management.

2. Describe your experience in relation to the programme of study. (Min 150 words) Firstly, I have started my career as credit recovery officer in a very well-known organization called TGS AND PARTNERS. I have been with the company for two years and gained so much of experience in customer service field. In 2012, I pursued my career as a customer service executive in one of most highly recognized bank known as Hong Leong Bank. My experience in this field simply means that a good customer service often finds out the customers’ needs by listening properly and asking the close attention to what the customer is saying. Hence, the education field of management will definitely be in line with my career experiences in dealing with humans and labour factors which include the structure, design and culture of certain organizations and companies. I believe that the ability to manage people and processes is relevant for most careers. Specific roles include recruitment consultant, human resource, manager, employment relations manager, public policy analyst, employment analyst or business consultant. Apart from that mentioned above, in the same year I have also gained some insights by working as an activation officer for NJOI Winback Project and

DTH Activation and Fullfilment by MEASAT Broadcast Network System. One of the insights would be in terms of being full responsible for acceptance or rejection of customer activation based on his line with laid down regulatory requirements. This of course will be helpful when I further my studies in management because I believe that my work experience is not sufficient to get me ahead through this fast growing world with advanced technologies. Therefore, it is virtually impossible to know everything from my working experience alone. In the world of business and management, theory, development, strategies and insights can far surpass on the job experience. I may have built up plenty of experience in one side of work, only to realize that I am still notably lacking in another side. A course that is designed to give a broad, encompassing overview of all sides of management will allow me to gain the understanding I need to get where I want to go.

PART 3: EVIDENCE OF LEARNING

a) LIST OF ITEMS PROVIDED (Please refer Appendix I for list of evidence). NO.

TITLE OF ITEM

1.

Example: Sijil Pelajaran Malaysia (SPM)

2

INDAH WATER KONSORTIUM TRAINING

3.

SCHOOL MARCHING CADET CERT

4.

OTHER ACTVITIES CERTS OF SECONDRY SCHOOL

5. 6. 7. 8.

b)

REFEREES (relevant to work situation)

NAME

MR SATHIYA SEELAN

POSITION

MANAGER

ORGANISATION

P1 INTERNATIONAL SDN BHD

PHONE NUMBER

OFFICE: 0327275990

MOBILE: 0123860616

(Compulsory)

EMAIL ADDRESS RELATIONSHIP

MANAGER

NAME

MR BINDERJEET A/L DAYANIDHI

POSITION

SENIOR CREDIT RECOVERY OFFICER

ORGANISATION

P1 INTERNATIONAL SDN BHD

PHONE NUMBER

OFFICE: 0327275990 (Compulsory)

EMAIL ADDRESS RELATIONSHIP

COLLEAGUE

PART 4: SELF DECLARATION

MOBILE: 0142387466

I hereby declare that all of the information/documents provided to support this application are authentic, true and accurate. I fully understand the Terms and Conditions of the application and agree that my application will be rejected if I have falsified any information in any way. Signature: Name: MUHAMMAD ALI KUMAR BIN ABDULLAH Date: This application is subject to Terms and Conditions stated below

a. b. c.

Documents that are not in English or Bahasa Malaysia must be accompanied by a certified full translation. The Management of OUM is authorised by the applicant, to make references to and use the information or data in this application as may be deemed necessary. The certification applied for is designed to meet requirements set by the Malaysian Qualifications Agency (MQA). Admission to the Academic Programme applied for, using this APEL Certificate is subject to the Academic Regulations approved by OUM.

CHECK LIST Yes

No

For Office Use Acknowledgment

Photocopy IC Application Fee (Banker’s Cheque/Draft No…………………) 1 recent passport size photographs

Name:

Certified Certificates/Documents 3 copies of application

Date:

Appendix I LIST OF EVIDENCE Evidence that can be provided for application Direct Evidence

Indirect Evidence

Certificates

Written Records

You can provide copies of your qualification  School certificates  Statement of results  Courses completed at work

You can provide copies of  Diaries  Records  Journals  Articles

Work samples

E-mail

You can provide samples of your work  Drawings or photographs  Reports  Written materials  Projects  Objects  Work of arts

You can provide copies of email communications which verify  Customer feedback  Work activities  Written skills

Records of workplace activities

Supporting letters

You can provide documents that verify your work activities  Notes  Emails  Completed worksheets  Workplace agreeement  Contracts

You can provide letters to verify your claim from  Employers  Community group  People you have work with (paid and unpaid work)

Documents You can provide evidence that shows what you have done in your life  Media articles  Meritoriuos Awards

Appendix II

List of skills on what I have learned based on 8 Learning Outcomes Domain. 1.

Knowledge

2.

Practical Skills

3.

Social skills and responsibilities

4.

Values, attitudes and professionalism

5.

Communication, leadership and team skills

6.

Problem Solving and scientific skills

7.

Information management and lifelong learning skills

8.

Managerial and entrepreneurial skills