CHAPTER 7 PHASE II: PLANNING THE PROJECT- PART 3
PLANNING HUMAN RESOURCES 1
Human
Resource Management (HRM) is the process of providing human resources to an organization to meet both permanent and shortterm work requirements. The purpose of Project Human Resource Management (PHRM) is to ensure that the project has sufficient human resources, with the correct skill sets and experience, for the project to be successfully completed.
2
Project
Human Resource Management consists of the following four activities: Developing an HR Plan; Acquire project team; Develop project team; and Manage project team.
3
The HR plan is produced keeping in mind WBS and Scope Statement and its key objectives are Which resources are required. What core skills and experience they need to have. How resources will be acquired. How long resources will be needed. When resources will be needed. How to train them. Assigning responsibilities and duties to project human resources. (Developing job descriptions and specifications for each job) All the documents required for above activities should be updated on a timely basis.
4
JAQ Example Page 1
5
Page 2
6
Page 3
7
JD Example
1
8
JD Example
2
9
Job Description & Specification
10
From
service providers and business organizations. Advertisements. Friends and references. School/Colleges/Universities etc. Team candidates are short listed, called for interviews and sometimes employment tests are being taken before the final decision in which a contract is offered.
11
a) b) c) d) e)
f) g) h) i) j) k) l)
This appointment is subject to provisions of policy The title of the post. Position description and major responsibilities. The duty station. The date of joining. Probation period if applicable. Period of appointment i.e. its duration. Hours of duty/week. Job grade, salary, deductions, allowances etc. Leaves and holidays + Conditions for termination Exemptions if any and Signatures with date.
12
A). A Project Orientation Workshop Background of the project. Current status of the project. Specific job duties and expectations. Introduction to the existing staff. Overview of the project processes, including time reporting, attendance, and status meetings. B). Establishing Competency Centre For in-house trainings and Replacements.
13
Day
to day management and monitoring by immediate supervisors. Developing work time table and time limits. Performance evaluations – writing reports on employee performance, can be done monthly or after two months. Disciplinary actions, feedback and safety compliance.
14
Performance Evaluation Form
15
ORGANIZATIONAL - WHICH DEPARTMENTS OF THE ORGANIZATION ARE INVOLVED IN THE PROJECT? WHAT ARE THE CURRENT WORKING ARRANGEMENTS WITH THEM AND WHAT RELATIONSHIPS (FORMAL OR INFORMAL RELATIONSHIPS) EXIST AMONGST THEM?
TECHNICAL – WHAT ARE THE DIFFERENT DISCIPLINES AND SPECIALTIES NEEDED TO COMPLETE THE PROJECT IN QUESTION? IS COORDINATION AMONGST DIFFERENT TYPES OF TECHNICAL INPUTS NECESSARY?
INTERPERSONAL – WHAT TYPES OF FORMAL AND INFORMAL REPORTING RELATIONSHIPS EXIST AMONGST POTENTIAL PROJECT TEAM MEMBERS? WHAT ARE THEIR JOB DESCRIPTIONS AND SUPERVISOR-SUBORDINATE RELATIONSHIPS? WHAT ARE THEIR SUPPLIER-CUSTOMER RELATIONSHIPS? WHAT CULTURAL AND LANGUAGE DIFFERENCES WILL AFFECT WORKING RELATIONSHIPS AMONGST PROJECT TEAM MEMBERS? WHAT LEVELS OF TRUST AND RESPECT CURRENTLY EXIST?
LOGISTICAL – HOW MUCH DIFFERENCE SEPARATES PROJECT TEAM MEMBERS AND STAKEHOLDERS (DIFFERENT BUILDINGS, REGIONS, COUNTRIES, TIME ZONES)?
POLITICAL – WHAT ARE THE INDIVIDUAL GOALS AND AGENDAS OF THE POTENTIAL PROJECT STAKEHOLDERS? WHICH GROUPS AND PEOPLE HAVE INFORMAL POWER IN AREAS IMPORTANT TO THE PROJECT? WHAT INFORMAL ALLIANCES EXIST? 16
►
ORGANIZATIONAL STRUCTURE – ORGANIZATIONAL STRUCTURES HAVE A DIRECT
BEARING ON PROJECTS. FOR INSTANCE, IN A WEAK PROJECT MATRIX FORM, THE INFLUENCE AND ROLE OF THE PROJECT MANAGER IS ALSO CORRESPONDINGLY WEAK
►
ECONOMIC CONDITIONS – THEY CAN ADVERSELY AFFECT PROJECTS, FOR EXAMPLE, IN CONSEQUENCE OF HIRING FREEZES DUE TO RECESSION, REDUCED FUNDS FOR
TRAINING, RESTRICTED TRAVEL BUDGET
►
COLLECTIVE BARGAINING AGREEMENTS – CONTRACTUAL AGREEMENTS WITH UNIONS OR OTHER GROUPS OF EMPLOYEES
►
HISTORICAL PREFERENCES – ADVOCATING CERTAIN PROJECT-RELATED APPROACHES AND STRUCTURES BASED ON PAST EXPERIENCE AND PREFERENCE
17
♦
HIERARCHICAL CHART TYPES
DEPICTS POSITIONS AND ACCOMPANYING RELATIONSHIPS / RESPONSIBILITIES IN A GRAPHIC FORMAT
♦
MATRIX CHART TYPES
ILLUSTRATES THE CONNECTIONS BETWEEN WORK THAT HAS TO BE DONE AND PROJECT TEAM MEMBERS. A COMMON TOOL USED IN PROJECT MANAGEMENT IS RESPONSIBILITY ASSIGNMENT MATRICES OR LINEAR RESPONSIBILITY CHARTS
♦
TEXT-TYPE FORMATS RESPONSIBILITIES, QUALIFICATIONS, AUTHORITY ETC. OF PROJECT TEAM MEMBERS ARE DOCUMENTED IN OUTLINE FORM 18
PROJECT MANAGER
Project team member Deliverable 1
Wpm 1
Wpm 2
Project team memberProject team member Deliverable 2 Deliverable 3
Project team member Project team member Subdeliverable 2a Subdeliverable 2b
Wpm 2aa
Wpm 2ba
Wpm 2ab
Wpm 2bb
Wpm 2bc 19
Activity
General Manager
Manager of Projects
Project Manager
Functional Manager
Department policy / objectives
1
3
3
3
Integration of projects
2
1
3
3
Project direction
4
2
1
3
Project charter
6
2
1
5
Project planning
4
2
1
3
Project-Functional conflict resolution
1
3
3
3
Functional direction
2
4
4
1
Project budget
4
6
1
3
Project WBS
4
6
1
3
Project control
4
2
1
3
Functional Control
2
4
3
1
Overhead Management
2
4
3
1
Strategic Projects
6
3
4
1
1=Actual Responsibility; 2=General Supervision; 3=Must be Consulted; 4=May be Consulted; 20 5=Must be Notified; 6=Approval Authority
RACI Chart
Project Team Members
Activity
Aliyah
Sarfraz
Qaisar
Farhan
Amjad
Define
A
R
I
I
I
Design
I
A
R
C
C
Develop
I
A
R
C
C
Test
A
I
I
R
I
RACI (R = Responsible; A = Accountable; C = Consult; I = Inform) 21
Hours of Work for Senior Programmers
275 250 225 200 175 150
125 100 75 50 25 January
February
March
April
May
June
22