PLANNING
MEANING : Planning is the function that determines in
advance what to do , how to do and who is to do it.
STEPS IN PLANNING Identifying goals Developing Planning Premises Determine Alternative Courses of Action Evaluate the Alternatives Select a course of Action Formulate derivative Plans
NATURE Goal oriented Primary function Intellectual or rational process Continuous Process Forward looking Involves choice Directed towards goals efficiency
IMPORTANCE : Focuses attention on objectives and results Reduces uncertainty and risk Provides sense of direction Encourages innovation and creativity Helps in coordination of activities Guides decision making Basis for decentralisation Provides efficiency in operations.
STRATEGIC PLANNING What is strategy ? Course of action that defines and achieves organizations objectives and implements its missions. What is Strategic Planning? Planning for strategies and implementing them to achieve organizational goals. Features : Process of questioning Time horizon Pervasive process Continuous process Co-ordination
ORGANISING
CONCEPT OF ORGANISATION Organization as a Structure: refers to
network of relationships among jobs and positions in the organization. Organisation as a Process: refers to
process of determining ,arranging, grouping and assigning the activities to be performed.
FACTORS AFFECTING ORGANISATION STRUCTURE Environment Strategy Technology Size People
IMPORTANCE OF ORGANISATION Facilitates administration Facilitates growth and diversification Provides for optimum use of
technological improvements Encourages human use of human beings Stimulates Creativity
CONTROLLING
CONCEPT Process of ensuring that activities
are producing desired results.
SIGNIFICANCE OF CONTROL Guide to operations Policy verification Managerial accountability Employee morale Psychological pressure Coordination in action Organizational efficiency
STEPS/ELEMENTS IN CONTROL Establishment of standard: also includes level
of achievement of performance . This is based on certain traits: output , expense, resources. Measurement of performance: some techniques are personal observation, sample checking,performance report etc. Comparing performance with standards: it involves a) finding out the extent of deviation b) identifying the causes of such deviations Analysis of deviation: cases beyond the range should be reported. Taking corrective action: some techniques include revising,correcting the standards.
SOME ESSENTIALS OF EFFECTIVE CONTROL SYSTEM Focus on objectives and needs Forward looking Prompt Strategic Point Control Flexibility Objectivity Economical Motivating Suggestive Simple
ETHICS IN MANAGEMENT
CONCEPT OF VALUE They are a framework comprising of
convictions. They are based on the ethical and unethical behaviour of the humans.
FACTORS IN VALUE FORMATION Value forming institutions Organisational values Peers and colleagues Work and career Professional code
BENEFITS OF PROFESSIONAL CODE Customers Employees Organization Industry Society