A Presentation on
Association Leaders Interpersonal Skill Prepared By
Abdul Samad Ghaznavi Association Specialist USAID/Afghanistan Small and Medium Enterprise Development Kabul, Afghanistan Mobile: +93 (0)799-163-999
[email protected] Tuesday 03, 2007
Inter Personal Skills
BUILDING A PLEASING PERSONALITY
FACTORS AFFECTING PLEASING PERSONALITY Negative attitude Rude behaviour
Lack of courtesy
Low morale
Lack of discipline Escapist behaviour
Not meeting commitments
Closed Mind
Suspicious Nature
Arrogance – due to Ignorance
Importance
Selfishness
Uncaring attitude
Steps to Build a Pleasing Personality Step
1:
Accept Responsibility
Step
2:
Consideration for others
Step
3:
Criticism and Complaint
Step
4:
Careful Words
Step
5:
Good Listener
Step
6:
Enthusiasm
Step
7:
Accept Mistakes
Step
8:
Discuss not Argue
Step
9:
Avoid Gossip
Step
10 :
Promises and Commitment
Step
11 :
Honesty and Sincerity
Step
12 :
Practice humility
Step
13 :
Understanding and Caring
Step
14 :
Courtesy
Step
15 :
Sense of Humour
Step
16 :
Dedication
CHOOSE WHO U WANT TO BE