Oct 30 Minutes

Ferris State University MRIS 209 Team 5 October 30, 2009 11:05 a.m. Victor F. Spathelf Center Room 425 MINUTES Members Present:

James Luke Brown, Melanie Kalisch, Becky Slot

Members Absent: Alexis Oberg Presiding Leader: Melanie Kalisch Presiding Timekeeper: James Luke Brown Call to Order:

11:05 a.m.

Review of Minutes:

First Meeting, No Minutes To Approve

Announcements: A.

Team members’ phone numbers and emails: James Luke Brown 325-518-0010 [email protected] Melanie Kalisch 248-739-6251 [email protected] Becky Slot 616-745-7055 [email protected]

B.

Old Business:

A good meeting time for the future would be Wednesdays from 1:00 p.m. to 3:30 p.m. in the 24 hour room of the Library. A.

First Meeting, No Old Business

New Business: Pennock Hall

A.

Wednesday, November 4th meet at 9:30 a.m. at in the main entrance before our group meeting with the College of Optometry at 10:05 a.m.

B.

Contact Alexis Oberg of meeting time on Wednesday, November 4th.

C.

Questions to clarify after the meeting with the College of Optometry: 1. Is the target audience just students or can we

included all customers even non-students? 2. How large of a sample can we get? Can we contact past customers? 3. How are we going to collect our data?

· · · · · ·

hand-out survey email survey telephone survey mail survey leave in office combination

4. What is our timeline? 5. What methodology will we use? ·10 Step · FOCUS PDCA · Combination D.

The decision was made to keep the survey simple.

E.

The survey will consist mostly of close ended questions with one open ended question.

Adjournment time: Rebecca Slot, Recorder

11:35 a.m.