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A Study on

“EMPLOYEE WELFAREMEASURES” With reference to SRI VIJAYA VISAKHA MILK PRODUCERS COMPANEY Ltd, VISAKHAPATNAM A project report submitted to JNTUK in partial fulfillment of the requirements for the award of the Degree of MASTER OF BUSINESS ADMINISTRATION By V.SASI BHUSHAN Regd.no:15Q71E0093 Under the Guidance of Dr. V. BALA, MBA.Ph.D Professor & Head of the Department

DEPARTMENT OF MANAGEMENT STUDIES

AVANTHI INSTITUTE OF ENGINEERING AND TECHNOLOGY Approved by AICTE and permanently affiliated to JNTUK Accredited by NBA, Recognized by the Govt. of A.P Cherukupally (V), Bhogapuram (M), Vizinagaram -531162 (2015-17) 1

2

CERTIFICATE

AVANTHI INSTITUTE OF ENGINEERING & TECHNOLOGY (AFFILITED TO JNTUK, Kakinada) Cherukupalli (V), Bhogapuram (M) Vizianagaram.

This is to certify that the Project report entitled “EMPLOYEE WELFARE MEASURES w.r.t SRI VIJAYA VISAKHA MILK PRODUCERS COMPANEY Ltd., VISAKHAPATNAM’’ being submitted by Mr. V.SASI

BHUSHAN partial fulfillment of the requirements for the award of the degree of MASTER OF ADMINISTRATION from JNTUK, KAKINADA is a bonafied record of the project carried out under my guidance at SRI VIJAYA VISAKHA MILK PRODUCERS COMPANY LIMITED,VISAKHAPATNAM

Head of the department

Project Guide

Dr. V. BALA, MBA.Ph.D

Dr. SRINIVASA RAO, MBA

External Examiner

3

DECLARATION

I, V.SASI BHUSHAN do here by solemnly declare that this project report entitled ‘’a study on EMPLOYEE WELFARE MEASURES’’- with reference to SRI VIJAYA VISAKHA MILK PRODUCERS COMPANEY LTD., VISAKHAPATNAM was prepared by me during 2015-2017 to under guidance of Dr. V. BALA submitted by me to the Department of Management Studies AVANTHI ISTITUTE OF ENGINEERING AND TECHNOLOGY in partial fulfillment of the requirement for the award of the degree of MASTER OF BUSINESS ADMINISTRATION and has not been submitted to any other university or published any time before.

Place: VIZIANAGARAM

(V.SASI BHUSHAN)

Date:

(Regd: 15Q71E0093)

4

ACKNOWLEDGEMENT

I here to take opportunity to express my sincere gratitude to the following eminent personalities, without whose aid and advise the successful completion of the project work would have remained a dream. I wish to express my heart full thanks to Dr. V.S.V. PRABHAKAR Principal Avanthi Institute of Engineering & Technology, for giving the opportunity to do this project. I would like to extend my sincere thanks to Dr. V. BALA, my project guide and Head of the Department, MBA, Avanthi Institute of Engineering and technology for her timely advice and guidance throughout the project.

I wish to express my heartful thanks to MR. CHITTI BABU HR MANAGER SRI VIJAYA VISAKHA MILK PRODUCERS COMPANEY Ltd. for giving me the opportunity to do the project work. I am happy to express my whole hearted gratitude to MR. D.APPALA NAIDU, FINANCIAL MANAGER, SRI VIJAYA VISAKHA MILK PRODUCERS COMPANEY for their valuable suggestions and encouragement and their ever willingness help throughout the tenure of my project work.

I am extremely grateful to my parents, faculty and friends for their full cooperation and valuable support to complete this work. I thank everyone who has helped me directly and indirectly in completion of this project work.

(V.SASI BHUSHAN) (Regd: 15Q71E0093)

5

CONTENTS Preface CHAPTER-1      

Introduction Need for study Objectives of study Methodology Limitations Frame work of the study CHAPTER-2

 Industrial Profile  Company profile CHAPTER-3  Theoretical frame of effectiveness training & development CHAPTER-4  Data analysis & interpretation CHAPTER-5    

Summary Findings Suggestions BIBLOGRAPHY

6

CHAPTER-1

7

INTRODUCTION

LABOUR WELFARE:

Welfare is broad concept referring to a state of living of an individual or a group

in a desirable relationship with the total environment like ecological

economical and social labour welfare includes both social and economic contents of welfare. Social welfare is primarily concerned with the solutions of various problems of the workers sections of the society. The objectives of economic welfare are to promote economic development by increasing production and productivity through equitable distribution. Labour welfare is a part of social welfare conceptually and operationally, it covers concentrations and development of human resource.

CONCEPT: The concept of labour welfare

implies the setting up of minimum

desirable standards and the provision of facilities like health, road, clothing, housing, medical, assistance, education, insurance job security recreation land soon such facilities enable the worker and his families to lead a good work life, family life and social life. Labour welfare also operates to naturalize life and social life from the harm full effects of large scale industrialization and urbanization.

8

DEFINITIONS: Royal commission on labour qualities defines the labour welfare as “One must necessarily elastic being a some what different interpretation in one country from another country according to the difference social customs the degree of industrialization and education development of the works.” Oxford dictionary say “effort to make life with living for workmen” I.L.O. says labour welfare

is such services facilities and amenities

established either outside or an in the vicinity of undertaking to enables the workers to perform their work in healthy land congenial surrounding and to provide them with amenities conductive to good health and high morale. In the words of Prof. H.S. Kirkaldy. “The whole field of welfare is one in which much can be done to combat the sense of frustration of the industrial workers, to relieve them of the personal and family worries, to improve their health, to offer them some sphere in which they can excel others and to help them to a wider conception of life.” In the second Asian Regional Conference of ILO, it was stated that workers’ welfare may be understood to mean “such services, facilities and amenities which may be established in or in the vicinity of undertakings to enable the persons employed in them to perform their work in healthy and peaceful surroundings and to avail of facilities which improve their health and high morale.” According to Balfour committee, “Labour welfare refers to the efforts made by the employers to improve the working and living conditions over and above the wages paid to them. In its widest sense it comprises all matters affecting the health, safety, comfort and general welfare of the workmen, and includes provision for education, recreation, thrift schemes, convalescent homes”. It covers almost fields of activities of workers e.g., social, economic, industrial and educational.

9

According to Labour Investigation Committee. “Anything done for the intellectual, physical, moral and economic betterment of the workers, whether by the employers, by the government or by other agencies over and above what is laid down by law or what is normally expected on the part of the contractual benefits for which worker may have bargained.”

10

SCOPE OF THE STUDY:  The present study has been undertaken to study find out effectiveness of employee welfare measures in Integral Coach Factory.

 To find out the practical difficulties involved in welfare measures that can be evaluated through this study.

 The study can be used to bring out the solution for the problem faced by the employees availing the welfare measures.

 Through the study, company would be able to know the satisfaction level of employee on welfare measures.

11

THE OBJECTIVE OF THE STUDY : 1. To understand the extent to which the welfare measures provided by VD, towards their employees. 2. To know the level of awareness of employee about the various welfare measures provided to them. 3. To study how the welfare facilities provided help in increasing the productivity and job satisfaction. 4. To learn ho welfare services provided to employees help organization to build up a stable work force by reducing absenteeism and labour turnover. 5. To offer useful suggestions for improving the effectiveness of welfare measures.

12

METHODOLOGY: The project is mainly based on two sources of the data. That is primary source and secondary source.

PRIMARY SOURCE: The primary source of data is applied for getting the required and relevant information directly from the department heads and in the course of discussion with executives. The following are the data collected through primary sources. a. Types of welfare measures provided under Visakha Dairy b. Refreshment courses conducted in the technical institute. c. About the course covered through discussion with the employees and through questionnaires.

SECONDARY SOURCE: The Secondary source of data is collected through records and files from the Administrative Building of Visakha Dairy and from the institutional guide and the staff belongs to administration provided necessary information.

13

LIMITATIONS OF THE STUDY 

Time was the major constraint as the mentioned period was nto enough to collect the data in detail.



Survey was done with the employee’s size of 40 as the employees of the company work in shift.



The collected information is mainly depend on interviews survey findings, and from reports only

14

Chapter-2 Industry profile and company profile

15

INDUSTRY PROFILE

INTRODUCTION OF DAIRY INDUSTRY Milk is the food, which contains vitamins, proteins, fat and carbohydrates. Every human being consumes milk at one time or the other, world health organization suggests that the infants should be fed compulsorily with mother milk, because it provides the entire necessary fats, proteins etc., which is essential for the growth of the baby. If mother milk is not available they suggest animal milk. This shows what major role milk is playing in our daily life. India is the second highly populated country and is about to occupy the first position. In India the major source of income is Agriculture, Dairying is a part of Agriculture. Dairying is one of the best instruments for bringing up the socioeconomic development of the country. Developing countries like India n rural people depend on agricultural income like farming, Dairying etc. The India dairy is expected to retain its indigenous character for a long time because of consumer tastes for articles of food so far delicacies are concerned. Dairy development in India has been most spectacular in recent years, while chef- contributing factor to this achievement is the Anand pattern of dairy cooperatives. No less creditable has been a concerned effort of the national dairy development and the Indian dairy development. These two institutional have been responsible for dairy development in India since 1970. Dairying is considered as a whole when it considered as a whole when it contains elements like production, procurement and marketing. “Kara District Co-operative Milk Producers Union Limited “adopted this integrated approach. This integrated approach in Dairying is proved to be successful with “AMUL” and later this integrated approach came to be known as “ANAND PATTERN OF DAIRY CO-OPERATIVES”.

16

IMPORTANCE OF MILK:

Milk as we all know is a mixture of a variety of nutrients. Milk is a polysaccharide constitute of our food.

Milk on digestion gives glucose and

lactose. Milk

Glucose + Lactose

We all know that our body does eventually stop growing outwardly, but our bones and tissues don’t. They are constantly being renewed. In fact bones are alive and they need constant supplied of calcium and other nutrients in order to be strong. Milk provides at least 14 other important nutrients.

All performing

different and important functions. As part of a well balanced diet milk and other milk products are important throughout our life. As we grow into adulthood, we lend to consume les and less of milk. In todays market place, where there is a bewildering array of milk products. There is a milk product of almost every one.

17

MILK IN VARIOUS PARTS OF INDIA

Rajasthan dairy turnover up: The Rajasthan’s Cooperative Dairy Federation Limited (RCDFL) has recorded a turnover of Rs.159 crores during 1996-97, a 49% increases over previous fiscal Rs.109 crores.

Profitability too increased. Nine unions posted

cash profit, size of that earned cash profit with a single union producing a net profit.

Milk Testing Campaign in Jaipur: Consumers of loose milk in Jaipur are cheated to tune of Rs.26 crores every year by way of adulteration of water in the milk. Milk testing campaign popularly known as “Doodah Ka Doodh Pani Ka Pani was organized from 16th June, 1996 to 30th June 1996 covering prime localities of jaipur city. More than 600 milk samples were tested in the presence of consumers and they were simultaneously briefed about the importance of SNF in milk. Detailed analysis that only 19% of samples were unadulterated and remaining 81% samples were containing water percentage ranging from 10% to 40%. It was also observed that tendency of selling milk after separating cream from milk is an increase, it is observed that almost 66,000 filers of water was being sold in disgusted of milk valuing to 7.2 lakhs per day, Gujarat milk Co-operative set export house status. The Gujarat Co-operative Milk Marketing Federation Limited (GCMMF) known from its Amul brand milk products reported an 11% raise in its export turnover during the financial year ended March 1997 (from Rs.18.7 crores to Rs.20.5 crores to Rs.20.5 crores) and it has been accorded the export house status.

18

It reported a 24% growth and sales figure reached Rs.1, 382 crores to Rs.1,107 crores. Amul dairy with a yearly turnover of Rs.380 crores and daily payment of Rs.70 lakhs to 5.51 lakhs members in 962 villages celebrates Amulutsav in its 50th year.

Goa to promote Dairy Industry: Goa government is now focusing its effort on promoting dairy framing in the state. A subsidy of 25% up to Rs.25 lakhs on investment is provided, giving this sector the status of industry.

Enhanced production will recue Goa’s

dependence on imports of milk from neighboring states. Over 45,000 liters milk comes in to the state daily from dairies in other states as local unions produce barely 50,000 liters of milk per day.

Andhra Pradesh Federation Striving to stay a float: Andhra Pradesh, “which set an enviable record in the growth of the dairy products and in the launching of operation flood in the three decades prior to 1991, appears to be heading for a decline in its position. Experts have analyzed the causes of the regressing but corrective measures, which should have been initiated, are still a long way off. The Andhra Pradesh Dairy Development Co-operative Federation (APDDCF), which has major stake in the dairy industry, is gripping with the situation to find a durable solution. Poor utilization of infrastructure facilities and inability to take time measures to tackle competition from private dairies had provided costly for the APDDCF whose debt equity ratio stands at 1:1.36. The APDDCF has an installed capacity of 23.87 lakhs liters per day with 66 milk-chilling Centers, 7 Factories, 2 Major Dairies and 10 District Unions. It has 5683 Milk Co-operative Societies with an enrollment of 6.2 lakhs member producers. The State Government has extended financial assistance up to Rs.35.48 crores of which Rs.26.1 crores came

19

from plan fund. Of the total share capital of Rs.28.58 crores, the Government share is Rs.18.18 crores. In Andhra Pradesh procurement is mostly of buffalo milk, is subject to seasonal flections. Despite the uncertainities, things went off weal for the federation but liberalization policy of the Central Government has boosted the entire of private enterprise in the dairy sector which has resulted in deep” cuts in the procurement of milk by APDDCF. Low productivity of milk cattle in the state and inadequate measure to upgrade the cattle has also resulted in milk procurement.

This situation had

cascading effect on the manufacture of milk products and the capacity had come down from 50% in 1993-94 to 43% in 1995-96. Production of milk products fell by 29% in 1995 compared to previous year. Of the 10 district unions, the finances of Godavari District Co-operative milk producers union and that the Cuddapah have become so poor that it has been decided to liquidate the two unions. However, the unions of East and West Godavari district s for better viability and management. The Poddutur milk union because of its heavy losses amounting to 13 crores, including 80 lakhs which as to go as arrears to farmers, has been divided to be liquidate. In spite of a steep reduction in the procurement of milk, the federation was able to maintain its sales turnover at Rs.6.5 lakhs per day. The federation has not been able to raise the sale price of milk in proportions to rise in procurement costs. The cost of manpower per liter of milk increased from Rs.1.33 in 1994-95 to Rs.1.72 in 1996-96 and to Rs.2.12 in 199697. The total liability of the federation to NDDB stood at Rs.154.26 crores. The federation has availed a loan of Rs.8.03 crores from the National Co-operative Development Corporation to take up integrated dairy development in the nonoperation flood areas of Telengana Region. Through the objective of federation has shifted from social responsibility to commercial viability, it has to maintain a balance between the two, despite the high operational costs and low capacity utilization. In the organized sector in A.P. 11 private units have been registered

20

with an installed capacity of 8.67 lakhs liters per day. In addition about 35 private units with a capacity less than 10,000 ltrs per day have sprung up.

Raids on Uttar Pradesh Dairies to check adulteration: Frequent reports on contaminations of milk and milk products have promoted officials of the health department and U.P. to launch surprise inspection of dairies across the state. The raids were conducted after a public cry against the neglect by officials towards complaints of adulteration in packed milk-based products. A special team of health officers was sent from Allahabad and Lucknow to raid dairies at various places fellow in reports of harmful chemical urea being mixed in milk and milk-based products.

Private dairies seek in to Karnataka : The Karnataka State Government has received private organization Heritage, Vintage and Niligiries to manufacture milk products and pasteurize milk. While the state government does not have nor issued dormer to any of the 4 organizations, their complaints against the private dairies having violated norms in milk pasteurization. Minister of Animal Husbandry Mr. Ningaiah said violated norms in milk pasteurization. Minister of Animal Husbandry Mr.Ningaiah said necessary action would be taken and also stated that the Karnataka Milk Federation would be protected from the danger posts by and private dairies.

Milk to replace liquor in Haryana : In order to cover up losses arising out of government policy liquor prohibition, the Haryana tourism corporation plans to convert liquor hares at various resorts in to milk bars. While final plans are yet to be formulated, sale of various products like Lassi, Ice-Cream would be undertaken.

21

STRESS ON REVITALIZATION OF CO-OPERATIVES: There is an urgent need to revitalize the milk co-operatives in the wake of past liberalization era which has the mushrooms of a large number of private sector dears all over India. The State have been instructed by the government and cooperative owner dairies tightened their quality testing mechanism that stern action would be taken against those found indulging in adulterating of milk and sale of such milk which is a punishable offense under the provisions of “prevention of food adulteration rule 1995”

FINANCE FOR HI-TECH MILK STERILIZATION : Government of India and France had finalized a protocol under which a loan of 47.7 million Frances is being extended to dairy sector in the country this year. Of this, 27.7 million France had gave to NDDB and the rest 20 million france i.e., 14 crores roughly to APDDCF for purchase and installation of high temperature short time sterilization machine. The new machine in contract to the ultra treatment plant under operation and APDDCF unit will process milk for keeping it in plastic containers for at least 6 months to 1 year. At present such milk is made available in tetra packs lasting only 3 months. The purchase of the machine followed a visit of an official team of A.P. To France in 1995 Hence an understanding was arrived at for technology transfer.

The machine

would have capacity to give out 50,000 its per day and the new milk packets will be made available by next march.

22

SCENARIO OF DAIRY INDUSTRY INTENRATIONAL SCENARIO OF DAIRY INDUSTRY

THE LIQUID MILK MARKET:

Average 14 billion of milk was produced every year in UK, 73 million tons in USA and India’s production is around 75 million tons.

Half of the total

production of milk is used for manufacturing other products. In UK the liquid milk sales has seen a decline since the previous 10 years. Since, 1980 more than 90% of milk was purchased from the milkman. By 1980 this declined to89% in 1985 to 81.9% in 1990 to 68.3% and by 1995 delivery accounted from 44.5% of all milk purchased. Sales in supermarkets and small shops increased in relation to the decline in doorstep share. The information collected on international scenario was achieved from Internet and it was not updated to the current year.

CONTAINERS: 36% of all the household milk sold in England, Scotland and Wales is sold in glass bottles, with plastic containers claiming 50% of the market and cartons the remaining 14%. Virtually all milk sold in glass bottles is sold in doorstep delivery while disposable packaging accounts for almost all shop sales.

23

MAJOR TYPES OF MILK AVAILABLE INTERNATIONALARE :

S.NO.

TYPE OF MILK

ENERGE

FAT CONTENT

VALUE 1.

Whole Milk

487 Calories

6.0%

2.

Tonned Milk

387 Calories

3.0%

3.

Low Fat Milk

270 Calories

1.0%

4.

Skimmed Milk

194 Calories

0.1%

5.

Homogenized Milk

All fat is spread eveny

24

INDIAN SCENARIO OF DAIRY INDUSTRY

The main stay in Indian farmers has been agriculture and allied occupations, farm animals especially cattle have been an integral part of rural India for thousands of years.

During the year 1920 military farms were established to

supply adequate raw milk to the stations.

These were walls maintained and

improved. In 1946 the first farmers ‘integrated dairy co-operative was established in k Kaira district at Anand, which later came to be know as “Amul”. Amul and Greater Bombay milk scheme set together a faster pace of dairy developed with emphasis on developed techniques of processing and marketing under Indian conditions.

25

INSTITUTIONAL SUPPROT TO CO-OPERATIVE DAIRYING:

INDIAN DAIRY CORPORATION: The Indian Dairy Corporation (IDC) was set up under companies Act. On 13th February, 1970. It is a Government of India undertaking. The immediate need to setup IDC was to handle the popularly known ‘Operation Flood” India has emerged as the world’s top dairy nation with milk production crossing 75 million tons in 1997-98. It is placed second in milk production when compared to the USA. The Indian dairy industry production is estimated to have risen from a low of 20 million tons to 75 million tons.’ Though our country has 25% of the total world agriculture animals, yet the production of milk is only 6.5% of the world production. The Government started the “Operation Flood” programme. India is the second largest populated country and consumption of milk is also high. In order to meet the requirements of the people the operation flood programmed was developed. In every five years plan emphasis is even given to agriculture also which includes farming, dairying etc. In India the state in which the production milk is high in Gujarat. It is estimated that the per capital consumption of every Indian is 118 grams. But the minimum requirement for good health is 210 grams per day. It is also estimated that the consumption would be 64.40 millions tons in this year. Therefore, it is necessary to develop dairy farming in India.

26

COMPANY PROFILE

INTRODUCTION: Sri vijaya visakha District Coop Milk Producers Union Ltd., (Visakha Coop. Dairy) Visakhapatnam comprises of three districts viz., Srikakulam, Vizianagaram and Visakhapatnam. These three districts are constituted in the Northern part of the Coastal Andhra Pradesh and considered to be the backward region for Agricultural and Industrial Development. This Union was registered under Cooperative Act in 1973.

This Dairy was constructed with an initial

capacity of 50,000 liters with an estimated cost ofRs.1.37 crores, with the assistance from NCC, New Delhi, which was commissioned in the year 1977. This Union is converted to Mutually Aided Cooperative Act, 1995 with effect from 08.07.1999 and its name is changed as Sri vijaya visakha District Milk Producers Mutually Aided Cooperative Union.

The Production and procurement started

increasing year by year with more participation of the rural farmers. The handling capacity of Visakha Coop Dairy has been enhanced from time to time as stated below:

2010-11

-

2,00,000 – 3,00,000 Lts per day

2011-12

-

3,00,000 – 3,50,000 Lts per day

2012-13

-

3,50,000 – 4,00,000 Lts per day

2013-14

-

5,00,000 – 5,50,000 Lts per day

2014-15

-

6,00,000 - Lts per day

27

SRIVIJAYA VISAKHA MILK PRODUCERS COMPANY LTD.

QUALITY POLICY

“Visakha Dairy endeavors to be one of the best processors of milk and manufactures of milk Products in India. E is committed to provide hygienic, safe and nutritious products to achieve customer satisfaction and in turn improve the economy of our member producers. To this effect the management is committed to implement, maintain and continually improve the quality and food safety (HACCP) system in dairy”

MISSION STATEMENT OF VISAKHA DAIRY “Visakha Dairy is committed to enhance the Milk Procurement through Technical inputs by providing quality services tour Memos” producers by ensuring economic viability to improve social economic conditions of our Members. Visakha Dairy is also committed to supply quality milk and milk products to consumers. The Visakha Dairy shall become top dairy in the country with its inspired team of employees”.

UNIQUE ACHIEVEMENTS: 

Visakha Dairy stands second in milk procurement and sales after Anand Dairy.



Visakha Dairy is the market leader in Coastal Andhra Pradesh, Visakha Dairy is the leader in milk industry and got a very high market share of about 75%.

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DEPARTMENT IN VISAKHA DAIRY : 

Finance Department



Personnel Department



Purchase Department



Marketing Department



Civil Department



Engineering & Maintenance Department



Production Department



Quality Department



Stores Department



Dispatch Department



MIS Department.

HISTORY OF THE COMPANY/ORGANISATIONAL PROFILE The Milk shed of Sri Vijaya Visakha Cooperative Milk Producers Union Limited (visakha Coop Dairy), Visakhapatnam comprises of three districts Srikakulam, Vizianagaram and Visakhapatnam. These three districts are situated in the Northeastern part of the coastal area of Andhra Pradesh state and considered to be backward for Agricultural and Industrial Development. The Srikakulam district is declared as the backward district for the industrial development and the Government has sanctioned subsidy and also sales tax exemption for five years for the date of starting of an industry. The perennial source of was for irrigation through revivers and reveres is also very much limited especially in Visakhapatnam and Vizianagaram districts. Therefore, the rural farmers mostly

29

belonging to small and marginal categories have necessarily in depended on some other source of income for their live hood.

GENESIS OF THE ORGANIZATION:

The Government after considering dairying is one o the best instruments for bringing socio-economic development in the rural areas has started a Dairy with an a handling capacity of 10,000 liters per day in 1966. Dairy not only created subsidiary occupation to the rural farmer by rating reasonable market price for this produce at his doorstep by also meets the demand of the urban consumers for the supply of hygienic quality milk at reasonable price. After observing the success of the small dairy, the present new dairy was constructed with an initial capacity of 50,000 liters per day taking load of Rs.98.50 lakhs from National Co-operative Development Corporation, which completed and commissioned during the year 1977.

This dairy was registered under cooperative societies act in 1964. At the

stage the area of operation was limited to Visakhapatnam district only.

The

farmers look lot of interest in dairying after realizing it as the subsidiary occupation as it is giving them regular income for their livelihood. With the result more and more small and marginal farmers and agricultural laborers joined in this stream for increasing their economy at the village level utilizing the infrastructure available at their doorsteps. When the AP State has adopted “Anand Pattern” for dairy development through Operation Flood (OF) programme this cooperative dairy has also joined in the line in 1981 and become a member of the AP Dairy Development cooperative Federation Limited at Apex. At this stage, the union comprising of the districts viz., Srikakulam, Vizianagaram and Visakhapatnam was formed under the name of “Sri Vijaya Visakha District cooperative Milk Producers union Limited” during the year 1981-82. The union is converted to mutually aided cooperative Act,

1995 from

08.07.1999 and its name also

changed as “Sri Vijaya Visakha District Milk Producers

Mutually Aided

Cooperative Union Limited”. Then after it is converted to under Company Act, 30

1956 from 06.01.2006 and its name also changed as “Sri Vijaya Visakha Milk Producers Company Limited”.

THE PLANT INSTALLED CAPACITIES ARE AS FOLLOWS:

S.No

Name of the Unit

Preent Handling

Peak Handling

Capacity (Lts/Per

During 2000-

Day)

2001 (Ltrs/ Per Day

1.

Visakha Dairy

2,00,000

2,70,000

2.

MCC, Narasipatnam

50,000

41,311

3

MCC, Ramabhadrapuram

30,000

23,090

4

MCC, Srikakulam

20,000

16,000

5

MCC, Vizianagaram

20,000

25,896

6.

MCC, Tuni

20,000

15,388

7.

MCC, Tekkali

6,000

800

MILK PROCUREMENT: The Union is procuring Milk through a network of 800 Primary Milk Producers cooperative societies and 736 Milk Producers Association centers in the 3 districts of Visakhapatnam, Vizianagaram and Srikakulam. The average daily procurement of this Union during 1997-98 is 1, 88,900 liters per day. The payment

31

for the milk procured is made once in fortnight based on the fat and SNF contents of the milk supplied. The milk transported to the dairy and its units through a network of 54 milk routes in three districts.

A. TECHNICAL INPUTS PROVIDED FOR MILK PRODUCTION ENHANCEMENT

The Visakha Union is not only procuring, processing and marketing the milk which collected from various inputs to the Producers to improve their cattle wealth and also to improve socio-economical living standards through increase in milk production... The following inputs are provided to milk producers 

Animal health Care



Artificial Insemination



Feed and Fodder Activity



Premixed cattle feed is being supplied at the rate of Rs.4.00/Kg



Distribution of fodder mini kits on 50% subsidy etc.



Extension activities



Film Shows



Pamphlets and charts distribution.



Cattle insurance scheme.

32

B. VETERINARY HEALTH CARE 346 veterinary first aid centers are functioning in the Union. These centers are started where there are no A.H. Department institutions. On view of the employees of Dairy Coop Society is trained in veterinary first aid that is attending to this work. The union is presently having 14 emergency routes in Visakhapatnam District with different Mandals in three districts to cater the emergency veterinary needs of the milk producers. The medicines are supplied on free of cost.

C. NO.OF CONSTRUCTED SOCIETY BUILDINGS IN VARIOUS DISTRICTS IS AS FOLLOWS: Visakhapatnam district

472

Vizianagaram District

132

Srikakulam District

102

D. TRAINING CENTER The Union has its own Regional Training Center near hanumanthawaka with boarding and lodging facilities and is imparting for the society personnel in the following fields. 

40 Days

A1 Program



30 days

Paid Secretaries Training



20 days

A1 Program



10 days

Veterinary First Aid Training

33

FODDER FARM In the Training center premises of Fodder farm is established both for demonstration to the trainees and seed multiplication. The following fodder grassers are grown in the farm. 1.

CO – 1

2. NB – 21 3. Para 4. Gunia During the year 1997-98 fodder slips to cover an area of 130 acres were produce and distributed to the milk producers free of cost.

WELFARE ACTIVITY FOR THE MILK PRODUCERS & EMPLOYEES:

The Union has constituted a Trust by name ‘Milk Producers and Employees Educational, Health

& Medical Welfare Trust”

in the year 1989. With an

objective to provide educational, health and medical facilities to the milk Producers, dairy employees and their children.

It is not out of place to mention

that this is a unique enterprises embarked upon by this Union in the entire state. For this initially, an English Medium School was started in private accommodation from LKG to 2nd standard with strength of 90 children during the year 1986. By the year 1996 the strength was increased to about 800 with teaching staff strength of 55. The school is now running up to 10th standard and upgraded to Junior College from 1997-98.

Permanent school building complex was

constructed for the school with a total outlay of 1.00 core for ground and first floor for providing accommodation in the first class rooms in the ground floor and hostel

34

accommodation in the first floor t the children of rural farmers. The buildings were inaugurated on14.06.1993, and the School was shifted to that building. Further, with a total outlay of Rs.2.00 crores, 60 bedded super specialty hospital w as constructed to cater the needs of rural farmers and employees of Visakha Union.

LIFE INSURANCE SCHEME TO THE MILK PRODUCERS:

During the year 1997-98 as a Welfare Measure to the milk Producers, Life Insurance Scheme and Accidental Policy were cohered t nearly 1.00 lakhs farmers in this union, under this Scheme, an amount of Rs.10000/- is being paid to the farmers on natural death up to an age limit of 60 years without collecting any premium from the farmers. So far 600 members covered under this scheme from 05/97 to 03/98. To meet this expenditure this union welfare measure expenditure. Secondly, this union has taken up an accidental policy with UTI Company covering 1.20 lakh farmers and the devised family can get Rs.20,000/- under this Programme. This is only small attempt to help the farmers to support moral courage when they were in desserts by loosing their family-earning members.

MILK POWDER PLANT : At the receipts of milk exceeded the 2,00,000 liters per day capacity and the peak procurement was reached to the level of 2,14,000 liters during the year 1992, whereas the local liquid milk sales is about 1,00,000 liters per day, the surplus milk is to be converted in to products. For this process of conversion, the surplus milk is being sent to Vijayawada by incurring heavy expenditure on transport along involving a risk of long distance transportation of the highly

35

perishable product, in addition huge amounts were paid to MPF, Vijayawada towards conversion charges of the Skimmed Milk Powder. Being on the above facts, the circumstances lead to establish a Milk Powder Factory with a capacity of 13 MTs per day at Visakhapatnam with a capital outlay of Rs.7.00 crores, which was commissioned during May 1998. New Projects taken over by Visakha Dairy to improve quality of the products and satisfy the customers. Due to the extension and welfare activities taken up by the Visakha Union, Dairying has almost become a main occupation for the milk producers in the drought districts Srikakulam, Vizianagaram and Visakhapatnam especially where the rains are insufficient. Thereby the milk procurement was surpassed the capacities of various levels of the Dairy. Therefore necessary arose for the expansion of the Dairy capacity for handling the excess milk procured. For this the following projects were planned and are under active execution. Fat handling Unit-H ice bank system refrigeration plant and butter deep Freeze with an estimated cost of Rs.24 lakhs. Milk pouch-packaging unit-II with cold store and plant room with an estimated cost of Rs.2.56 lakhs UHT/ASPETIC Milk plant with preprocessing and packaging machines on Differed payment basis with an estimated cost of Rs.484 lakhs.

36

3. DEVELOPMENTAL ACTIVITIES: Women Dairy Project:

The A.P. Dairy Development Federation Limited, an enterprise of one million farmers is striving hard to provide year found market at the doorsteps of the farmers for the surplus milk available in the rural areas and supply quality milk and products at reasonable price to the urban consumers for the past three decades. Recognizing the need to involve more and more women into directing for dairy development of cooperative lines federation proposed to the Government of India for financing women Dairy Project.

The Government of India sanctioned the

project for 3 organize of the state viz Rayalaseems, Telangana and Coastal to organize 580 women dairy cooperative with 25,760 women members during the project period of 3 years starting implementation from 1997-98 onward.

COOPERATIVE DEVELOPMENT SCHEME : With the financial assistance from National Dairy Development Board, the Cooperative Development Program has been started during 1980 with the following staff.  One Assistant Manager.  Two Male Supervisors.  Two Lad Instructors.

37

OBJECTIVES OF THE SCHEME: 

To considerate the existing cooperative networks and induces institutions strengthening.



To increase all round member participating and to sensitize the members cooperative management.

THE FOLLOWING ARE DIFFERENT CD PROGRAMMES : 

Women Education Programme



Member Education programme



MCM SEMINAR/Training.



Chairman orientation/leadership development programme.



Paid secretary Orientation Programme.



R & I Orientation and Motivation Programme.



School Children Orientation programme



Women Club



Youth forum

38

BULK COOLERS: 

There is time saving for the farmers in supply of milk to their respective village milk collection centers both AM & PM>



The quality of milk will be maintained by restricting the transit me.



The weighment and testing of milk will be done in the presence of the representatives who bring to the bulk cooling points.



The expenditure involved in transport of milk both times will be reduced by 50% by collecting milk once in a day through milk tankers.

CONCEPT: This union is planning to establish a tartaric factory which will produce tartaric packet milk have a self-life for months and these terabit milk packs can be marketed within the state and outside state as then is a big demand for this product. To have a self-life, it is essential that quality is play’s a grater role. To maintain the quality of milk, the bulk coolers will play grater importance.

With

the concept the bulk coolers are going to be established in this union.

SOCIETYLEVEL PROMOTER BASED PROGRAMME : Under the joint partnership with 1 SPA, this union programmed to launch a society level promoter based programme from the financial year 1997 – 98 with a capital out lay of Rs.30.00 lakhs to cover 60 MPC in two chilling center areas in a period of two years.

39

CONCEPT To bring about a gender balance development in the selected villages through society based programme.

SPECIFIC OBJECTIVES: 

To improve knowledge of the rural women on better techniques in Dairy Management and clean milk production.



To promote fodder production



To develop to skills for rural women on management of institutions like dairy cooperative society as self-managers and self-dependents.



To develop to skills for rural women on management of institutions like dairy cooperative society as self-managers and self- dependents.



To promote thrift activities,

health, breeding programmes management

cattle insurance etc. FINANCE & ACCOUNTS : The financial operations of Issaquah Coop Dairy, Visakhapatnam has been increasing with a remarkable growth rate year by year since 1995-96.

The

turnover had increased from Rs.63.00 Crores to Rs.277.00 Crores in 2005-06. For a glance the year wise financial performance is stated below: Year

Turnover Rs. In Crores

2010-11

151-45

2011-12

181.14

2012-13

211.11

2013-14

234.13

2014-15

296.21

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MARKETING: At present we have total no. of 2172 Milk Booths, out of which 450 outlets are selling milk and milk products round the clock.

We are supplying milk and

milk products in the three districts of North Coastal Andhra viz., Srikakulam, Vizianagaram, Visakhapatnam, Kakianda, Rajahmundry and Tuni in East Godavari Districts.

We are distributing milk through 36 routes for a wider coverage and

accessibility of the public.

We have been doing many of sales promotion

activities with innovative ideas for development of milk market. 1.

Promotional Activities : a. Hoardings b. Glow Sign Boards c. Wall paintings d. Banners, Carry bags e. Press Ads etc.

2.

Consumer, Education Programme Test your Milk Programme and door-to-door campaign by a survey team.

3.

Training to Field Staff: to upgrade the skills.

4.

Milk Products: are being sold through Distributors.

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WELFARE MEASURES TO THE FARMERS & EMPLOYEES:

1.

This union has established a welfare trust for the milk producers and employees for education and health. It constructed a School and Junior College running with strength of 872 students.

2.

Constructed a 60 Bedded Hospital

3.

Natural Death Welfare Scheme for the Milk Producers.

4.

Implementing Gopal Raksha Scheme for the Welfare of Cattle and milk producers.

5.

Construction of small bridges on Rivers and Vaagus under Janmabhoomi Programs at C.Bhogapuram, P.P. Agraharam and Kailasapatnam.

6.

Desalting of irrigation tanks by Visakha Dairy.

7.

Digging of bore wells for drinking water for farmers and their cattle.

8.

Constructed reservoir at Karaka Village in Butchayyapeta Mandal under Janmabhoomi Programme.

9.

Construction of Milk collection buildings under janmabhoomi programme which is major milk stone.

10. Visakhapatnam-85, Vizianagaram-43, Srikakulam-25

42

CONCEPT OF EMPLOYEES’ WELFARE

The Directive principles of state policy in our constitution refer generally to the promotion of the welfare of the people. In its specific application to the working class, securing just and humane conditions of work has been highlighted, but what these actually imply cannot be specified in rigid terms for times. The Indian labour Organization defined labor welfare as “such services, facilities and amenities as adequate canteens, rest and recreation facilities, arrangements for travel to work and for the accommodation of works employed at a distance from their houses, and such other services amenities and facilities as contribute to improvements in the conditions under which workers are employed”. The committee of Experts on welfare facilities for Industrial workers convened by the Indian labour court in1963 divided welfare services in to two groups:a. With in the precincts of the establishment and b. Outside the establishment. c. WELFARE AND AMENITIES WITH IN THE ESTABLISHMENT It is the employer’s responsibility to provide facilities within the precincts of on establishment, as they from a part of working conditions. This has also been the underlying principle of the policy

adopted by the Government. For many

Components of such welfare. Legislation in the country has set certain minimum standards. Improvements upon them been left to the employers. The facilities with in the precincts of the establishment are regulated by the factories Act, 1948, the plantation Labour Act 1951, and the mines Act, 1952. The factories Act also requires the factories employing five hundred of more workers to appointed a labour welfare officer to look after the welfare of the works. State

43

Governments have been empowered to frame rules to prescribed standard and to grant exemptions, wherever considered necessary.

They laid down elaborate

standards for all welfare amenities, keeping in view mainly the requirements of all workers.

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FUNCTIONS OFF EMPLOYEES WELFARE.

CONDITIONS OF WORK ENVIRONMENT

1.

Working conditions :

[a] Temperature, [b] Ventilation, [c] Lighting [d] Dust, Smoke, Fumes and Gases; [e] Noise; [f] Humidity; [g] Posture Simple, and [h] Hazard and Safety water disposal (drainage); [i] Provision of proper bathing and Washing facilities;

2.

Factory sanitation and cleaning ness;

[a] Provision of urinals in factories [b] Provision of spittoons, [c] Provision for the disposal of waste and rubbish; [d] Provision for water disposal (drainage); [e] Provision of paper bathing and washing facilities

45

[f] Cleanliness, White-Washing and repair of buildings and workshops; and [g] Care and maintenance of open spaces, gardens, roads, etc.

3.

Welfare Amities;

[a] Provision and care of drinking water; [b] Canteen Services; [c] Lunch; [d] Rest room; [e] Crèches; [f] Clock rooms, and [g] Other amenities.

EMPLOYEES’ HEALTH SERVICES : 1. Factory health services: [a] Medical examination of employees; [b] Factory Dispensary and clinic treatment; [c] First aid facility [d] Treatment of accidents; and [e] Health education and research.

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2. Workers Education: [a] Education to improve skills and earning capacity; [b] Literacy; [c] Library, audio visual education, lecture programmers; and [c] Worker’s educational scheme and its working. 3. Economic Services; [a] Employees’ Co-operative Societies; [b] Grain shops and fair price scheme and its working. 4. Housing for Employees and community services.Study of the working of welfare Acts; [a] Factories Act; [b] Employees State Insurance Act, and [c] Minimum Wages Act. 5. Social Work in Industrial setting, [a] Family Planning; and [b] Employee counseling.

47

SAFETY MEASURES

EMPLOYEE SAFETY Since the beginning of the present century, employee safety and health problems at work have been engaging attention of the psychologists, Sociologists and industrial engineers.

Psychologist

are concerned with the theoretical

considerations of accident causation and the research into accident control, through proper selection, training and education of the employee; and the social and psychological factors that influenced the individual’s behavior in general. Engineers and safety officers usually render necessary practical advice on creation aspect of safety in industry. They look upon prevention of accidents basically as engineering problems to be trickled through proper designing of safety devices.

mechanical

In facts, accident prevention and safety are interrelated and,

therefore, required a multi-dimensional approach. Its importance has increased because of large-scale industrialization in which human beings are subject to Mechanical, Chemical, Electrical and Radiation Hazards, besides; modern industry is characterized by complicated Mechanisms, intricate job requirements, and fast moving production lines.

One of the important consequences of all this is

increased dangers to human life through accidents.

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SAFETY WHO’S RESPONSIBILITY:

Safety is primarily the responsibility of the Management.

This

responsibility should rest on the shoulders of all cadres of Management, such as Plant Manager, Production Manager, Chief Engineer, Personal Manager, Maintenance Engineer, Individual foreman Safety officer or Director. Every Organization should formulate and implement a safety policy. The procedure to be adopted naturally depends upon is of a company the number of plant operates, the nature of the industry in which it is engaged, the production technology uses, and the attitude of the top management. After it has spelt out its safety policy, a company should establish a safety programme, the primary goals of which should be reduce the numbered of hazardous factors which are likely to cause accidents, and develop safe working habits among its employees.

SAFETY ORGANISATION: A safety organization and a safety committee are set up by an organisation. The following facts should be given due consideration in any safety. Organisation Programme: a.

Safety programs must have top management approval, sanction and support.

b.

Responsibility for safety must rest with the supervisory personnel.

c.

Safety must be given equally important consideration with that of other factors of production.

d.

Provision must be made for prompt Action in the elimination of mechanical and personal hazards.

49

e.

A define safety programme must be developed to educate all employees in safety and to secure their Active cooperation in the effort to eliminate accidents.

f.

Safety must be included in all phases of planning, purchasing, supervision and operation.

APPRAISAL OF EMPLOYEE ATTITUDE TO SAFELY PROGRAMMERS:

A knowledge of attitude of the employees to the safety programmes developed for them and the specific measures adopted for that purpose – such as the setting up of bulletin boards, displays of safety measures, pamphlets, booklets posters, magazines and information to employee of an organization. The safety committee may discuss the problem of safety with the employees, get and Act on their suggestions, and undertake attitude surveys.

A SAFETY EDUCATION AND TRAINING

Safety Education for all levels of management personnel and for employees is vital for any successful safety programme. The goal of safety education is two fold: to develop safety consciousness among employees and build up a favourable attitude on their part towards safety consciousness among employees and build up a favourable attitude an their part towards safety measures and precautions; and, secondly, to ensure safety work performance on the part of each employee by developing his skill in the use operation of safety equipment.

Training is

concerned with providing immediate job knowledge, skills and methods of work,

50

besides bringing home to the employee an awareness of the hazards he is likely to encounter in the course of his work in particular department or a particular job, and impressing upon him the need for a prompt report of any personal injury, for importance of good house – keeping an avoiding machine hazards, for talking precautions to prevent the outbreak of a fire, for using hand tools properly and for protecting his eyes. Safety publicity should be undertaken by displaying posters and the screening films, and by arranging safety suggestion schemes.

SAFETY PROGRAM AND POLICY : The first step in involving a safety program is to have a safety policy. Policy Specifics the goals of the company and designates the responsibilities and authority for their achievement. Specifically, safety policy must be containing a declaration of organization’s intent and the means by which the intent is to be realized. As a part of the intent the statement should emphasize four fundamental points; [a] The safety of employees and public is of paramount importance. [b] Safety will take precedence over expediency. [c] Every effort will be made to involve all Managers,

Supervisors and

Employees in the Development and Implementation safety procedures; and [d] Safety legislation will be complied with, in the as well as the later of the law.

51

NEED FOR WELFARE MEASURES

The real need for welfare arises from the two basic conditions generally known as the long arm of the job and the social invasion of the factory.

The

working environment of any job in a factory or mine or a work shop imposes some adverse effect on the workers because of the heat, Noise, and order, Fumes etc. Involved in the Manufacturing process. There are also Occupational Hazards and Environmental Problems inherent and inevitable in the manufacturing process itself, which cannot be removed or reduced. As a result productive devices and compensatory benefits have to be provided for the welfare of the workers. This can be referred to as the ‘Long arm of the job” which stretches out its adverse effect on to the worker, long after his normal working hours, affecting his Physical and Mental well-being. Hence, the need for welfare services within the factory or workplace is felt. The aspect of’ social invasion of the factory’ when a worker comes to his working place, he is not an isolated individual but a member of society having family members. A worker need to be satisfied regards his culture and living environment. Hence the imperative needs to provide a welfare services to satisfy his personal and family needs is felt. Welfare unit is provided to the social security to industrial workers, the common as an Actor and number of status. The permanent among them are: 1.

Factories act, 1948.

2.

Workmen’s compensation Act, 1923.

3.

Maternity Benefit Act, 1961.

4.

Employee’s State Insurance Act, 1948.

5.

Contract Labour (R&A) Act, 1970.

6.

The Equal Remuneration Act, 1976.

52

7.

Child Labor (Prohibition and Regulation) Act, 1986.

8.

A.P. Labour Welfare Fund Act, 1987.

9.

Employee’s Provident Fund and Miscellaneous Provisions Act, 1952.

10. Payment of Gratuity Act, 1972. 11. Industrial Distribute Act, 1947.

FACTORIES ACT, 1948. The main Focus of the Act is on Employees Health, Welfare and safety. The Act provides for provision of facilities for washing, storing and drying clothing, first aid, canteens, shelters, Rest rooms, Lunch rooms and Crèche etc. It is the responsibility of the employer to provide the above statuary welfare facilities under this Act.

THE WORK MAN COMPENSATION ACT, 1923. The Act provides for the payment to the workman compensation for injury by accident, arising out of and in the course of employment. In case of death or disableshment, compensation is payable to the employees.

MATERNITY BENEFIT ACT, 1961 The object of the Act is to provide for maternity benefit and certain other benefits to women employees to working in factories and other establishment’s Leave with pay of twelve weeks for the purpose of Maternity Related confinement and six weeks for abortion is required to be given by the employer to women employees, under this Act.

53

EMPLOYEE’S STATE INSURANCE ACT, 1948. The main objective of this Act is to provide the certain benefits to the employees in case of stickiness, maternity and employment injury.

The Act

provides for stickiness benefit, disablement benefit, and depended benefit subject to periodical payment by the injured employee. This Act is applicable to the employees working in the covered establishment of the notified area.

CONTRACT LABOUR (R&A), ACT 1970. The maintain object of this Act is to regulate the employment of the contract labour in certain establishment and to provide for its abolition under certain circumstances on the advice of the Advisor Committee. The Act provides for welfare and health of contrast labour including provisions relating to canteen, rest rooms, and first aid facilities.

The Act enjoys the principal employer, the

responsibility for payment of wages and compensation in case of accidents and in case of non-payment of the same by the contractor.

THE EQUAL REMUNERATION ACT, 1976. The equal remuneration Act provides for payment of equal remuneration to men and women workers for it work or work of a similar nature and for the prevention of description on grounds of sex, against women in the matter of employment.

54

CHILD LABOUR (PROHIBITION AND REGULATION ACT, 1986). The Action prohibits the engagement of children in certain occupations and process, which are considered unsafe and harmful to child workers who are of tender age, and aims at regulating the condition of work of children in certain other employments.

ANDHRA PRADESH LABOUR WELFARE FUND ACT, 1987. The Act Provides for the constitution of a fund for financing of Activities to promote welfare of labour in the state of Andhra Pradesh and for the establishment of a board for conducting welfare treated activities.

EMPLOYEES’ PROVIDENT FUND AND MISCELLANEOUS

PROVISIONS ACT, 1952. The main object of this Act is to provide for provident fund, Employee pension and deposit linked Insurance for employees working in factories and other establishment. The Act contemplates a contribution by the employer towards provident fund. It also provides for an employee pension, out of the contributions made by employer as prescribed in the Act and scheme. Employees are allowed, withdrawals for certain specific purposes like, house building, Children’s marriage or Education etc.

55

PAYMENT OF GRATUITY ACT, 1972 The Act provides for payment of gratuity to employees working in factories, mines. The act enjoins upon the employees to pay gratuity at the rate of fifteen days wages for every completed years of services with a ceiling of twenty months wages (over all ceiling Rs. 3.5 lakhs) to employees who have put in minimum period years of service in case of death of an employee the minimum period years of service, in case of death of an employee the minimum period condition is relaxed.

INDUSTRIAL DISPTUE ACT, 1947. This Act provides the employees and workers for the investigation and settlement industrial disputes, thus in the Visakha Dairy follows industrial dispute Act.

56

WELFARE MEASURES AND ACTIVITIES Visakha Dairy considers the human resources as the most important of all the resources in the company. Therefore, in its pursuit of enriching the quality of life of its employees and to satisfy their needs, the company has taken several initiatives for providing statutory welfare measures as per the provisions of factories act 1948.

As regards non-statutory welfare measures, it has been

providing facilities for education, hospital, co-operative societies etc. with a view to impact and propagate the feeling that the “company cares for it is employees”. In addition, as a facilities given milk suppliers. The details of important welfare measures that are implemented in the Visakha Dairy are as follows:

STATUTORY WELFARE MEASURES a.

Canteen facilities

b.

Baby crèche

c.

Water coolers

d.

First Aid Facilities

e.

Leave Facilities

f.

Maternity leave

g.

Other provisions

h.

Contributory provident fund

i.

Bonus

j.

Gratuity

k.

Workmen Com pensation

57

A. CANTEEN FACILITIES: Canteen at Visakha Dairy is running satisfactory.

The members of

recognized union run canteen. Management renders and aid of Rs.10, 000/- month and 85 liters of milk to the canteen. The management provides cooking gas, water facilities and electricity for breakfast nearly 100 to 150 employees and around 300 employees have their lunch to canteen. S.No.

Items

Prices

1.

Tea

1.00

2.

Idly

2.00

3.

Puri

2.50

4.

Meals

7.00

5.

Extra Rice

3.00

Canteen is provide with all facilities fully furnished with dining tables and chairs and also equipped with fan and lights night meals (night shift employees) are provided the canteen.

B. BABY CRECHE: It is facility vary useful for women employees in any organization.

But

according to my finding there is no such crèche facility in Visakha Dairy.

C. WATER COOLER: Adequate number of water cooler for drinking and facilities for washing have been provided in each department through out the Visakha Dairy.

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D. FIRST AID FACILITIES: In the first aid boxes with the required contents like plasters, small basin, scissors, cotton roll, tincture iodine, bandage rolls, eye and ear drops, local antiseptic cream, Paracetamol tablets etc. Have provided in Visakha Dairy. The fact is under the supervision of personnel trained to give first aid and

they are

regularly replenished with required materials.

E. LEAVE FACILITIES: * Casual leaves

:

15 days for office staff

* Casual Leaves

:

30 days for plant/field site employees

* Sick leaves

:

20 days

* Earned Leaves

:

30 days credited twice per year

* Meter nary Holidays

:

12 Weeks

* Optional Holidays

:

5 days

* Public Holidays

:

5 days

F. OTHER PROVISIONS: Other provisions of the factories of Act, provision of rest-room, sitting arrangement, latrines, safety provisions, appointment of welfare officer’s etc are strictly followed.

G. GRATUITY: Employees are paid gratuity terms of the payment of gratuity act 1972 and as amended from time to time – over and above the Gratuity Act, in Case of death

59

of an employee before the qualifying service of five years gratuity is paid as follows. 1st year of service

--

2 months emoluments

Before 5 years of service

--

6 months emoluments

On completion of 5 years

--

12 months emoluments of service

For all other cases at the time of separation from the company, a maximum of Rs.3.50 lakhs or amount calculated applicable to the service rendered by the respective individual, which ever is less, is being released towards gratuity.

H. WORKMEN COMENSATION: Visakha Dairy follows the workmen compensation act 1923. this Act provides for the payment to the workmen compensation for injury by accident, arising out of and in the course of employment in case of death or disableshment, compensation is payable to the employees like Visakha dairy provided to the death relief to the legal hair and instant funeral charge are providing of Rs.2000/- . Society for employees the rift loan provided up to 50,000/- (recoverable).

I. CONTRIBUTORY PROVIDENT FUND: Contributory provident fund is at the rate of twelve percent of the wages of the employees and the fund is managed by a trust as per the section 17 of the employee’s provident fund and miscellaneous provisions act 1952. The main object of the act is provident fund, employee’s pension and deposit linked insurance for employees working in factors and other establishment. The act contemplates a contribution by the employer towards P.F. It also provides for an employees pension, out of the contribution made by employer as a prescribed in the act and scheme. Employees are allowed, withdrawals for certain specific purposes like, house building, children’s marriage or education etc.

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J. MATERNITY LEAVE: Maternity leave for twelve weeks with full pay without restriction if at least eight days of working is extended to the women employees.

NON-STATUTORY WELFARE MEASURES:

FACILITIES GIVEN TO EMPLOYEES a.

Facilities for education

b.

Scholarship

c.

Uniform

d.

Housing facilities

e.

Safety education and training

f.

Employee health programme

g.

Insurance

h.

E.S.I.

i.

Accidents

j.

Preventive measures

k.

L.T.C.

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FACILITIES FOR EDUCATION: The Union has constructed a trust by name “Milk producers and employee’s educational health and medical welfare trust”

in the year 1989 with

an objective to provide education health and medical facilities to the milk producers, dairy employees and their children’s. It is not out of place to mention that this a unique enterprise embarked upon by this union in the entire state for this initially an English medium school was started in a private accommodation from L.K.G. to 2nd standard with strength of 90 children’s during the year 1986. By the year 1996 strength was increased to about 800 with a teaching staff strength of 55, the school now running up to 10th standard and upgraded to junior college from 1997-98, permanent school building complex was constructed for the school with a total outlay of 1.00 crore for ground and first floor for providing accommodation for class rooms in the ground floor and hostel accommodation in first floor of the children of rural farmers. The building was inaugurated on rural farmers. The building was inaugurated on 14.06.1993 and school shifted to the building further with a total outlay of Rs.2.00 crores, 60 bedded super specialty hospitals was constructed to cater the needs of rural farmers and employees of Visakha Union. The organization showing interest to provide good quality education for the children of the employees.

It is providing an annual education allowance

Rs.2400/- for employees in the organization. If the total education expenses spent by the employee for educating for the children are less then 2400 then the actual expenses made will only be given.

That means 2400 are the actual expenses

which ever is less will be given by the organization. This allowance is paid as per the statutory names that are only for 2 children.

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SCHOLARSHIP: To increases the employee’s loyalty towards Visakha Dairy, it is providing scholarship facility to the employees children every year on the basis of their merit. Every year the organization used to give 3 merit scholarships for 7th and 10th class students respectively.

UNIFORM: Visakha Dairy provides uniform twice in a year to al employees except officers and office staff uniform comprises of sky blue color shirt and navy blue color pant and also proving one pair of shoes.

HOUSING FACILITIES: Housing facilities are provided to some of the employees nearly 30 quarters were provided with in the Dairy premises. Those who are not provided quarter’s facilities such type of employees provided 20% of H.R.H. Individual houses at Nathayyapalem housing colony for those who are interested to go for own house.

SAFETY EDUCATION AND TRAINING: Since most of the employees or workers are illiterate formers or less educated, so it is very essential or important to educate and train them regarding safety measures to avoid accident. In Visakha Dairy there is no regular programme as such, but time to time Visakhapatnam safety council organization training

programme for the

employees safety equipment are provided by the organization but since there is no strict inspection, WORKERS tend to work without using them.

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EMPLOYEE’S HEALTH PROGRAMME:Nearly 80% of the employees are covered by E.S.I. scheme and those employees who are not covered are rapid 45- per month for medical benefit. Recently with the help of the funds donated by trust of milk KIMS or KRICHI Hospital was inaugurated by honorable chief minister Sri Cahndrababu Naidu, in Sheelanagar Visakhapatnam. In Vijay Visakha Dairy, Visakhapatnam Company Limited there is a facility of medical reimbursements also.

E.S.I. Visakha Dairy follows this E.S.I. Act and under this 80% of the employees is covered and statutory deduction of 12% from employees and 12% from employer contribute for the same. Even employees basic salary 10,000/- they provide E.S.I. facility. Above 10,000/- they provide only allowance 45/-

ACCIDENTS:The nature of activity involved in production and processing is not hazardous, hence the member of accidents is very rare in Visakha Dairy. Till the date no major accidents have been reported. The main reasons behind these accidents of Workers are due to lakh of understanding on the job. Skill improper inspection by the supervisors.

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PREVENTIVE MEASURES:Firstly work spot and floor should be maintained dry to avoid skipping, mainly in the ghee section where surface was found oily.

Those employees

engaged in engineering or maintenance section, where some time have to do welding should use gloves, employees who working in processing section work in a shift and those engaged in.

L.TC. L.T.C. facilities is also given to the employees for the first 2 year LTC has given for home town and for the next 2 years where Andhra Pradesh for all employees including executives.

INSURANCE: The company was providing health and wealth medical insurance policy to all employees excluding contract labour. The insurance contains 2 types. [1] Family Insurance Premium [2] Single Insurance Premium Family mean’s employees wife and 2 of 3 children the total coverage @ the Insurance per an amount of Rs.500/- P.A. Single mean’s who have unmarried he will cover under single premium @ 300/- p.a.

65

FACILITIES GIVEN TO MILK SUPPLIERS 1. The Technical input provided for milk production enhancement: The Visakha union is not only procuring, processing and marketing. The milk which collected from various inputs to the producers to improve their cattle wealth and also to improve socio-economical living standards through increase in milk production. THE FOLLOWING INPUTS ARE PROVIDED TO MILK PRODUCERS:

Animal health care



Artificial Insemination



Feed and fodder activity



Distribution of fodder mini kits on 50% subsidiary



Cattle insurance scheme



Distribution of deeming drugs



Premixed cattle feed is being supplied at the rate of Rs.4.0 Kg.



Film shows.

PRIMARY HEALTH CARE:346 Veterinary first aid centers are function in the union. are started where there are no A.H. departmental institutions.

These centers One

of the

employees of dairy societies is trained in veterinary first aid who is attending this work.

66

These primary health center is giving free of cost. No.of Constructed society buildings in various districts are as follows:

Visakhapatnam District

:

264



Vizianagaram District

:

63



Srikakulam District

:

1

The union has its own regional training center near Hanumanthawaka with boarding and lodging facilities and imparting for the society personnel in the following fields. -

40 days AI program

-

20 days AI program

-

10 days veterinary first aid training.

-

30 days paid secretaries training etc.

FODDER FORM: In the training center premises a fodder form is established both for demonstration to the trainees and seed multiplication.

The following fodder

grassers are grown in the form. Form 1. CO-0

2. NB-21

3. PARA

4. GUNIA

During the year 197-1998 fodders slips to cover an area of 130 centers producing and distributed to the milk producers free of cost.

67

WELFARE

ACTIVITY

FOR

THE

MILK

PRODUCERS

AND

EMPLOYEES:The union has constructed a trust by name “milk producers and employees educational health and medical welfare trust” in the year 1989 with an objective to provide educational, health and medical facilities to the milk producers, dairy employees and their children’s its is not out of place of mention that this a unique enterprise embarked upon by this union in the entire state for this initially an English medium school was started in a private accommodation room L.K.G. to Second standard with strength of 90 children’s during the year 1986. By the year 1996 strength was increased to above 800 with a teaching staff strength for 55, the School now running up to 0th standard and upgraded to Junior College from 199798, permanent school building complex was constructed for the school with a total outlay of 1.00 crore for ground and first floor for providing accommodation for class rooms in the ground floor and hostel accommodation in first floor of the children of rural formers. The building was inaugurated on 14.06.1993 and school shifted to the building. Super specialty hospital was constructed to clear the need of rural formers and employees.

LIFE INSURANCE SCHEME TO THE MILK PRODUCERS : During the year 1997-98 as a welfare measure to the milk producers life insurance scheme and accidental policy were covered to nearly 1 lakh farmers in this union under this scheme, an amount of 10,000/- is being paid to the farmers on natural death up to an age limit of 60 years, without collecting any premium from the farmer. So for 600 members covered under this scheme from 04/07 to 03/98. To meet this expenditure. This union welfare measures expenditure. Secondly, this union has taken upon accidental policy with U.T.I. Company covering 1.20 lakh formers and the decreased family can get 20,000/- under this programmed. This is only small attempt to help the farmers to support the moral coverage when they were in desserts by losing their family earning member.

68

SOCIAL ECONOMIC MEASURES : Various social welfare activities have been taken up by the Trust. Among the other activities the trust has provided drinking water to rural poor by digging Bore wells in villages and arranging water channels for farmers by digging old and new reservoirs and also constructed bridges on rivers, where crossing river were impossible for rural people in rainy season. Major task of the Trust is identified training providing employment to weaker sections that are not having any support from the society. Higher the trust has provided employment directly and indirectly to 300 people, providing employment to physically handicapped every year by conducting interviews with cooperation of Visakha Dairy providing employment to women who are physically abused by their family and who have no other source of living providing hearing aids to deserving deaf people after a through Check-up by the concerned physicians providing wheel chairs to the physically handicapped people.

HEALTH: Krishi Trust Hospital is one of the most well equipped and best medical Trust hospitals in the Green city of Visakhapatnam the Hospital is a 100 bedded modern multi-specialty cum critical care referral hospital to give the patient best care round the clock the hospital fully infrastructure with Hi-tech equipment of world class quality to provide best medical care Krishi Trust Hospital is situated in a quiet and serene place in Sheelanagar away from the noise pollution of the city.

69

CHAPTER – IV DATA ANALYSIS AND INTERPERTATION

70

DATA ANALYSIS AND INTERPRETATION

 What is your opinion on welfare facilities provided by the company? 1] Excellent

2] Good

3] Average

4] Poor

NO.OF RESPONDENTS

PERCENTAGE (%)

Excellent

10

25%

Good

17

42.5%

Average

10

25%

Poor

03

7.5%

40

100%

7.50%

25% 25%

Excellent Good

42.50%

Average poor

INTERPRETATION: From the above data it is observed that 25% employees are said that the employee welfare measures provided by from are excellent and 45% are said us good 25% said as average and 7.5 % respondent are said poor welfare measures.

71

 What is your opinion on Hospital Facilities in Visakha Dairy? 1] Excellent

2] Good

3] Average

4] Poor

NO.OF RESPONDENTS

PERCENTAGE (%)

Excellent

05

12.5%

Good

19

47.5%

Average

12

30%

Poor

04

10%

40

100%

10.00%

12.5% Excellent Good

30% 47.5%

Average poor

INTERPRETATION: In the 12.5% of Employees expressed the excellent opinion, 47.5% of Employees expressed good opinion, Average opinion Expressed by 30% of Employees poor opinion Expressed by 10% of Employees. The above data Expressed that the Hospital Facilities are in good position Visakha Dairy.

72

 What is your opinion about working environment? 1] Excellent

2] Good

3] Average

4] Poor

NO.OF RESPONDENTS

PERCENTAGE (%)

Excellent

08

20%

Good

23

57.5%

Average

03

7.5%

Poor

06

15%

40

100%

15.00% 20% 7.5%

Excellent Good Average

57.5%

poor

INTERPRETATION: In the 20% of Employees expressed the excellent opinion, 57.5% of Employees expressed good opinion, Average opinion Expressed by 7.5% of Employees poor opinion Expressed by 15% of Employees. The above data expressed that the working environment is in good position Visakha Dairy.

73

 What is your opinion about non-statutory Facilities? 1] Excellent

2] Good

3] Average

4] Poor

NO.OF RESPONDENTS

PERCENTAGE (%)

Excellent

02

5%

Good

12

30%

Average

20

50%

Poor

06

15%

40

100%

15.00%

5% Excellent

30%

Good Average

50%

poor

INTERPRETATION: In the 5% of Employees expressed the excellent opinion, 30% of Employees expressed good opinion, Average opinion Expressed by 50% of Employees poor opinion Expressed by 15% of Employees. The above data expressed that the non-statutory welfare facilities are in Average position Visakha Dairy.

74

 What is your opinion about the transport conveyance being provided to you by Visakha dairy? 1] Excellent

2] Good

3] Average

4] Poor

No.of Respondents

Percentage (%)

Excellent

06

15%

Good

20

50%

Average

11

27.5%

Poor

03

7.5%

40

100%

7.5% 15%

Excellent Good

27.5%

Average

50%

poor

INTERPRETATION: In the 15%

of Employees

expressed the excellent opinion, 50% of

Employees expressed good opinion, Average opinion Expressed by 27.5% of Employees poor opinion Expressed by 7.5% of Employees. The above data expressed that the transport conveyance is good position in Visakha dairy.

75

 What is your opinion about Drinking water facilities provided by the company? 1] Excellent

2] Good

3] Average

4] Poor

No.of Respondents

Percentage (%)

Excellent

15

37.5%

Good

17

42.5%

Average

05

12.5%

Poor

03

7.5%

40

100%

7.5% 12.5% Excellent

37.5%

Good Average

42.5%

poor

INTERPRETATION: In the 37.55% of Employees expressed the excellent opinion, 42.5% of Employees expressed good opinion, Average opinion Expressed by 12.5% of Employees poor opinion Expressed by 7.5% of Employees. The above data expressed that the drinking water is good position in Visakha Dairy.

76

 How do you feel about canteen subsidy extended by Visakha dairy? 1] Excellent

2] Good

3] Average

4] Poor

No.of Respondents

Percentage (%)

Excellent

02

5%

Good

17

42.5%

Average

12

30%

Satisfactory

09

22.5%

40

100%

5% Excellent

22.5%%

Good

42.5%% 30%

Average poor

INTERPRETATION: In the 5% of Employees expressed the excellent opinion, 42.5% of Employees expressed good opinion, Average opinion Expressed by 30% of Employees poor opinion Expressed by 22.5% of Employees. The above data expressed that the canteen subsidy is good position in Visakha Dairy.

77

 What is your opinion about Education facilities ? 1] Excellent

2] Good

3] Average

4] Poor

No.of Respondents

Percentage (%)

Excellent

04

10%

Good

15

37.5%

Average

15

37.5%

Poor

06

15%

40

100%

15% 10%

Excellent Good

37.5%

37.5%%

Average poor

INTERPRETATION: In the 10% of Employees expressed the excellent opinion, 37.5% of Employees expressed good opinion, Average opinion Expressed by 37.5% of Employees poor opinion Expressed by 15% of Employees. The above data expressed that the Education facilities are in good position Visakha dairy.

78

 What is your opinion about housing facility provided to you by Visakha Dairy? 1] Excellent

2] Good

3] Average

4] Poor

No.of Respondents

Percentage (%)

Excellent

04

10%

Good

12

30%

Average

16

40%

Poor

08

20%

40

100%

20%

10% excellent

30%

good average poor

40%

INTERPRETATION: In the 10% of Employees expressed the excellent opinion, 30% of Employees expressed good opinion, Average opinion Expressed by 40% of Employees poor opinion Expressed by 20% of Employees. The above data expressed that the housing facility are in good position Visakha dairy.

79

 What is your opinion about condition of sanitary facilities? 1] Excellent

2] Good

3] Average

4] Poor

No.of Respondents

Percentage (%)

Excellent

08

20%

Good

14

35%

Average

14

35%

Poor

04

10%

40

100%

10%

20% excellent good

35%

average

35%

poor

INTERPRETATION: In the 20% of Employees expressed the excellent opinion, 35% of Employees expressed good opinion, Average opinion Expressed by 35% of Employees Poor opinion Expressed by 10% of Employees. The above data expressed that the sanitary facility are in good position Visakha dairy.

80

 What is your opinion about recreation facilities extended by the Organization? 1] Excellent

2] Good

3] Average

No.of Respondents

4] Poor

Percentage (%)

Excellent

05

12.5%

Good

17

42.5%

Average

12

30%

Poor

06

15%

40

100%

15 12.5

excellent good

30

42.5

average poor

INTERPRETATION: In the 12.5% of Employees expressed the excellent opinion, 42.5% of Employees expressed good opinion, Average opinion Expressed by 30% of Employees Poor opinion Expressed by 15% of Employees. The above data expressed that the recreation facility are in good position Visakha dairy

81

 What is your opinion about employees family benefit scheme? 1] Excellent

2] Good

3] Average

No.of Respondents

Percentage (%)

Excellent

06

15%

Good

18

45%

Average

12

30%

Poor

04

10%

40

4] Poor

100%

10% 15%

excellent good

30%

average

45%

poor

INTERPRETATION: In the 15% of Employees expressed the excellent opinion, 45% of Employees expressed good opinion, Average opinion Expressed by 30% of Employees Poor opinion Expressed by 10% of Employees. The above data expressed that the employee family benefit schehe are in good position Visakha dairy.

82

 What is your opinion about employee’s consumer co-operative society? 1] Excellent

2] Good

3] Average

No.of Respondents

Percentage (%)

Excellent

08

20%

Good

18

45%

Average

10

25%

Poor

04

10%

40

10%

4] Poor

100%

20%

excellent good

25%

average

45%

poor

INTERPRETATION: In the 20% of Employees expressed the excellent opinion, 45% of Employees expressed good opinion, Average opinion Expressed by 25% of Employees Poor opinion Expressed by 10% of Employees. The above data expressed that the employee’s consumer co-operative society scheme are in good position Visakha dairy.

83

 What is your opinion about first aid facility provided in your organization? 1] Excellent

2] Good

3] Average

No.of Respondents

Percentage (%)

Excellent

06

15%

Good

18

45%

Average

12

30%

Poor

04

10%

40

100%

10%

4] Poor

15% excellent good

30%

average

45%

poor

INTERPRETATION: In the 15% of Employees expressed the excellent opinion, 45% of Employees expressed good opinion, Average opinion Expressed by 30% of Employees Poor opinion Expressed by 10% of Employees. The above data expressed that the first aid facility are in good position Visakha dairy.

84

CHAPTER – V Findings, Suggestion and Conclusion

85

FINDINGS Conduct survey through questionnaires and collected information regarding welfare facilities. 

Most of the employees accepted that the welfare facilities are working as motivating factor.



Number of employees expressed that the working environment is in good position in Visakha Dairy.



Majority of the employees expressed that the non-statutory welfare facilities are in average position is VISAKHA Dairy.



Most of the employees expressed that the transport conveyance is good position is Visakha Dairy.



The education facilities provided by the Visakha Dairy are good position.



Most of the employees expressed good regarding recreation facilities provided by the Visakha Dairy.



Till today the employees not participating in any strikes.

86

SUGGESTIONS

Welfare activities in Visakha Dairy have contributed to ameliorate the working, living conditions for workers.  Welfare measures have succeeded in Visakha Dairy great efficient and out put from workers. This evident from the even incensement level of productivity in the organization.  There is need of proper labeling or notification of each department of sections in the Visakha Dairy.  Storage tanks labeled and numbering properly to avoid confusion for the employees.  The engineering and maintenance section there should be a person needed to be appoint to alarm or siren to intimate about the emergency conditions arise.  Some safe captains should place in the various sections of dairy importing or spreading awareness among the employees.

87

CONCLUSION Sri Vijaya Visakha Dairy is co-organization started with the initiative take. By the Government of A.P. in 1962. On the whole Visakha Dairy have proved to be the pioneer after bringing enormous development in rural areas creating subsidiary Occupation utilization the infrastructure available at the door steps of the farmer. The union is procuring milk through a network of 793 primary milk producers’ co-operative milk societies and 713 milk producers a

association

center in a three districts of Visakhapatnam Vizianagaram and Srikakulam.

The

average daily procurement of this union who is 1, 89,900 liters per day. Chairmen is the supreme authority of the union who is elected by the milk producers the union is mainly engaged in processing procurement and marketing of the milk and dairy products mainly ghee, butter milk, cheese, kova, flavored milk etc. It has marketed all over India but in the state of A.P. Orissa, Bihar and west Bengal. It has a turnover of Rs.100 crores.

In Visakha Dairy the industrial

relation are very cordial and their exits understanding between management and union, which is the main reason for the success of the organized union and function well with full cooperation with the management. There is no industrial dispute reported in Visakha Dairy till date. The Visakha dairy is processing procuring and marketing the milk, which is collected various inputs to the producers to improve their cattle wealth and health. The milk producers and employer’s education health and medical welfare trust in the year 1989 with an objective to provide education, health and medical facilities to the milk producers, employers and their children.

88

QUESTIONNARE 1. Name

:

2. Designation

:

3. Gender

:

Male [

]

Female

[

]

4. Age:

21-25 [

]

26-30 [

]

31-35 [

]

36-45 [

]

41-45 [

]

46-50 [

]

50-Above [

]

5. Experience Below 5 years [ 5 to 10 Years [

] ]

11 to 15 Years [

]

16 to 20 years [

]

21 to 25 Years [

]

Above 25 years [

]

89

6. Education Qualification: SSC

[

]

INTER

[

]

DEGREE

[

]

PG

[

]

OTHER

[

]

7 .What is your opinion on welfare facilities provided by the company?

1] Excellent

2] Good

3] Average

4] Poor

8.What is your opinion on hospital facility in Visakha Dairy?

1] Excellent

2] Good

3] Average

4] Poor

9. What is your opinion on working environment?

1] Excellent

2] Good

3] Average

4] Poor

10 . What is your opinion on non-statutory welfare facilities?

1] Excellent

2] Good

3] Average

90

4] Poor

11. What is your opinion about the transport conveyance being provided to you Visakha Dairy?

1] Excellent

2] Good

3] Average

4] Poor

12. What is your opinion about drinking water facilities provided by the Company?

1] Excellent

2] Good

3] Average

4] Poor

13. How do you feel about canteen subsidy extended by Visakha Dairy?

1] Excellent

2] Good

3] Average

4] Poor

14. What is your opinion on education facility?

1] Excellent

2] Good

3] Average

4] Poor

15. What is your opinion about housing facility provided to you by Visakha Dairy?

1] Excellent

2] Good

3] Average

4] Poor

16. What is your opinion about condition of sanitary facilities?

1] Excellent

2] Good

3] Average

91

4] Poor

17.What is your opinion about recreation facilities extended by the Organization?

1] Excellent

2] Good

3] Average

4] Poor

18. What is your opinion about employees family benefit scheme?

1] Excellent

2] Good

3] Average

4] Poor

19. What is your opinion about employee’s consumer co-operative society?

1] Excellent

2] Good

3] Average

4] Poor

20. What is your opinion about first aid facility provided in your organization?

1] Excellent

2] Good

3] Average

92

4] Poor

BIBLIOGRAPHY

BOOK

AUTHOR NAME

Labour Welfare

-

R.C. Sharma

Safety Measures

-

C.B.Mamoria & S.V. Ganankar Himalaya Publishign House

Business Environment

-

Francis Chrunilam

Industrial Relations

-

Bagoliwala

Company Profile – Bulletin

-

Visakha Dairy

93

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