November Ciaa Newsletter

“Our Profit is Your Success”

November 2007

An Affiliate Of

General Membership Meeting Our Guest Speakers at our next General Membership meeting will be Jeff Hartshorn from the West Des Moines Police Department along with Dave Hein from Stitzell Electric Supply. They will visit with us about an upcoming program to help you comply with the Crime Free Multi Housing Program in West Des Moines and their communication with the city of Des Moines in regards to the program.

Upcoming Events

Other items on our agenda for the meeting will be: Bed Bugs in Apartments, Information on Election of 2008 Officers, Results of Market Survey.

General Membership Meeting

November 28th, 2007 ~ 12:00 pm (Noon)

November 28th -Noon Latin King

Latin King ~ 2200 Hubbell Avenue ~ Des Moines Please R.S.V.P. no later than 11/23/07. Registration form on page 6.

Winter Open House December 13th 5:00 - 8:00 pm Ingersoll Square Apts. and Condominiums

Winter Social We are excited to announce that the Vendor Council will be hosting a Winter Social this year. This event will be a social event that will incorporate food, fun and friendship along with donations and sponsorship for Toys for Tots. Be sure to mark your calendars for this one and watch for more information along with the formal invitation. December 13, 2007 ~ 5:00 to 8:00 p.m. Ingersoll Square Apartments and Condominiums

Election of 2008 Board Officers The CIAA will begin the process in December of electing new officers that will be installed in April 2008 when the CIAA celebrates its First Anniversary. The following offices comprise the CIAA Board: President, Vice President, Secretary, Treasurer and Vendor Council Co-Chair If you or anyone you know has an interest in any of these offices please email the information to [email protected] including full name, employer and position desired. Nominees will be asked to submit a brief statement about their experience in the multi-family industry. All officers must be members in good standing with the CIAA. Please submit your information no later than November 20th, 2007 so nominees can be formally announced at the November General Membership meeting.

Inside: •

Education Committee Update

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2008 NAA Education Conference & Expo

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Apartment Surveys

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CIAA on the Web

CIAA Board Members Vendor Members & Vendor Spotlight New CIAA Members Promotions and Postings General Membership Registration

COMMITTEE ANNOUNCEMENTS

Education Committee Update CAM Classes Scheduled for Winter 2008 Save the date and mark your calendars for a CAM (Certified Apartment Manager) Series in late February to March 2008. Exact dates and location for these classes will be announced soon. This class will only be offered every other year from this point forward. There are many students that need to finish this series so you’ll want to get on board and get this finished. New students need to remember it may be two years before this course is repeated in Des Moines again so plan for your completion of this course accordingly. This course is available to CIAA members only. The entire CAM series will be $550.00 or $75.00 for each individual class if trying to complete your designation. Look for registration information in the December newsletter.

Looking for you CAM Designation Pin???? If you are a current CAM Designee that has completed the CAM courses with the CIAA and have not yet received your CAM pin, please call Mary Spain (515-327-0606) to receive yours.

Have you let your professional designation lapse? Certified Success!

Continue being a

Are you a dedicated and driven professional in the Apartment Industry? Do you strive to improve the lives of your residents and of those working with you? Do you give all of your time and energy to your work…at the expense of renewing your professional designation? Don’t worry. Until December 31, 2007, the National Apartment Association Education Institute (NAAEI) will enable formerly certified professionals who have allowed their designations to lapse to reinstate their designation. By contacting NAAEI you are able to participate in a streamlined re-designation program and regain your certification quickly and easily. To learn more, visit www.naahq.org It’s as easy as: 1. Complete a Reinstatement Form online 2. Pay a $50 Fee (NALP + CAMT) or $100 Fee (CAM + CAPS) 3. Earn 6 Continuing Education Credits in 2007

Save the Date ~ 2008 NAA Conference Budget season is here for most of us!! And now is the time to budget for your trip to the 2008 NAA Education Conference and Exposition. June 26-28, 2008 Gaylord Palms Resort & Convention Center Orlando, Florida Get more information regarding costs and registration at www.naahq.org Page 2

Letter from the President Hello CIAA Friends! I hope everyone is doing well and getting their budgets completed. I hope you all got everything in there you wanted—without getting it cut out by your bosses! Our NALP (National Apartment Leasing Professional) classes are running smoothly and we should have 8 new professionally certified leasing consultants among our CIAA ranks, and for that I am extremely proud. A special Thank You to Jeff Hartshorn and the West Des Moines Police Department for accommodating our class in their training room; we really appreciate it! Be on the lookout for another CAM class and a CAMT (Certified Apartment Maintenance Technician) course in 2008 from our Education Committee. At our November meeting, we will be opening up nominations for 2008 Officers of the CIAA. Part of the fun of being a memberrun organization is having different members in leadership positions with different ideas to give us a fresh perspective and focus. I would encourage anyone who has any interest to please try to make it to the November meeting or contact me directly. I know we have lots of talented people in our industry here and I really hope you can be an active part of our growing Association. If you have any questions about the positions or nominations, please feel free to call or email me anytime. In closing, I just want to thank everyone for being an involved and informed member of our industry. It is because of the great people we have in our industry that we have such a great and growing Association. Thank you all for recognizing the need for the CIAA and for being an active member. I hope you all have a Happy Thanksgiving and of course, Happy Leasing! Melissa Johnson, CAM, ARM CIAA President The Peterson Companies [email protected]

515-223-1010 Olde English Village Office

38th Annual Metro Des Moines Apartment Survey Just a reminder that the CB Richard Ellis (Carlson McClure) occupancy – vacancy surveys will be arriving soon at your office. The Board members of the CIAA strongly encourage you to remember what this survey is primarily for. It is in no way a measure of your communities’ personal success or failures but a tool used to determine the need for future growth within the multi-family industry. Please consider this when answering questions, especially in regards to occupancy, turnover, and concessions. Your information is not made public through this survey and is confidential. Please call any board member with questions.

NAA 2007 Survey of Income and Expenses NAA’s annual survey, conducted among rental apartment communities, is now available. If you are a CIAA member, you can access this vital and informative survey on the NAA website at www.naahq.org/econ/07ies_data.

515-223-6666 Regency Woods Office

CIAA Board Members & Committee Chairpersons PRESIDENT

Melissa Johnson, Olde English Village VICE PRESIDENT & LEGISLATIVE CHAIR

Rick Koontz, Signature Place

TREASURER & EDUCATION CHAIR

Mary Spain, Apartment Finder SECRETARY

Jennifer O’Brien Konior, TAB Properties VENDOR COUNCIL CO-CHAIRS

Tom Newton, Gorman Roofing Rocky Sposato, Tub Wrx PUBLIC RELATIONS CHAIR

Deb Lanpher, R & R Realty

MEMBERSHIP COMMITTEE CHAIR

Lesley Sweet, Knapp Properties

TRADE SHOW COMMITTEE CHAIR Michelle Ogden, Timberland Partners

If you are having trouble accessing this information, please let us know. Email Rick at [email protected]. Page 3

CIAA Vendor Members

A+ Lawn and Landscaping

Gorman Roofing Services

Stew Hansen’s Dodge City-Jeep

Apartment Finder

Hawkeye Legal Services

Stitzell Electric Supply

Carpet Pro by Baker Interiors

Jetz Service Co.

Sudzy’s Carpet Cleaning

Cort Furniture Rental

Nationwide Office Care

Tenant Data

The Des Moines Register

Performance Leasing

Transworld Systems

Dewitt Painting

On the Spot Carpet and Tile

Tub Wrx

Diamond Vogel Paints

Qwest

First Advantage SafeRent

Reliable Construction

Furniture Options

Sherwin Williams Carpet

Gallon, Inc.

Snider Lawn

Goalsetter Systems, Inc.

State Farm - Glenn Waterhouse

To Become A Vendor Member Contact: Tom Newton 515-883-0838 [email protected]

Your vendor members make many CIAA events possible. Please support them! Vendor Members’ websites and contacts are linked through our website! www.ciaahq.org

CIAA Vendor Spotlight Servicing Central Iowa since 1996, DeWitt Painting is dedicated to providing the Apartment Industry with quality painting services at competitive prices. Our services include interior and exterior painting, drywall repair and installation, texturing, wallpaper removal, wood finishing and light carpentry. Please contact Jeremy at 515-274-8733 to set up an appointment to meet with you.

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The CIAA on the Web Hyperlinks in the newsletter are now clickable in the electronic version. Some of you have said that the PDF attachments that come via your email are not opening. Windows Vista may be contributing to this error. Set your program to view the attachment separately from your email. Vista can cause issues when opening the attachment automatically inside your email program. You may see nothing but dozens of pages of jumbled letters. You can always view and download all of our newsletters at www.ciaahq.org. Be sure to check out the updated page with pictures from our events and education; link is on the index page!

Website: www.ciaahq.org

Email: [email protected]

Blog http://blog.ciaahq.org

To be a guest blogger, please submit your article in MS Word or PDF format to [email protected]. Share you ideas and experiences with your industry peers!

New CIAA Members Westpointe Apartments Windsor on the River The Pointe at Cedar Rapids Chapel Ridge

Promotions, Positions and Postings HELP WANTED

HELP WANTED

Need to post a job opening?

Multi-site apartment community seeks self motivated maintenance tech.

Country Club Village is looking for a Part-time Leasing Agent to work evening and weekend hours. Please email resume to: [email protected]

Would you like to announce a new member of your team to the apartment community? All you need to do is email your information to us and we will be sure to get it in the next newsletter!

Must be able to work independently, attention to detail, general maintenance experience, HVAC certified a plus. Please fax resume to 866-801-2249 or e-mail to [email protected]. Call 515975-1976 and ask for John for any questions.

Email: [email protected]

HELP WANTED R&R Realty is looking for person with a strong background in property management, able to train and develop a staff and has a knack for marketing for the Property Manager position at Country Club Village Apartments. If interested please email: [email protected]

Website: www.ciaahq.org

[email protected] Don’t forget to visit our website www.ciaahq.org and check out the NAA Career Center link on the index page for national job postings! Page 5

General Membership Meeting Registration Form November 28th, 2007 12 Noon Seated and Start ~ Self Pay Latin King ~ 2200 Hubbell Avenue ~ Des Moines, Iowa Name _______________________________________Community _______________________________Phone____________

Name _______________________________________Community _______________________________Phone____________

Must RSVP no later than 12pm Noon, Friday, November 23, 2007 Please fax registration form to Mary Spain (515-327-9104).

Lunch selection includes sides , bread and drink. Please indicate number of meals needed on each line. Chicken Spiedini/$13.38____________

Baked Meatball Cavetelli/$14.55____________

Chef Salad/$12.76_________________

Open Faced Steak Sandwich/$19.58__________

PLEASE BRING A CHECK MADE OUT TO CIAA OR EXCACT CHANGE.

Help us with Brief Market Survey with your Reservation. Results Provided at Luncheon. Please provide us with your stats as of 11/01/07!!!! Community:________________________________________________________________________________________ Total Number of Units __________________

Number Vacant _______________________

Number of Vacant Pre-Leased but Not Occupied __________________________

THANK YOU!